I'd like to preface this review that I've only been here for "quick needs," such as lightbulbs,…read morewasher fluid, etc. The staff here are friendly enough, and they definitely made my shopping as painless as possible. They have a seemingly overwhelming amount of options if you're not familiar with what you need. This particular visit, I was shown exactly where I needed to find a particular lightbulb, and was given guidance as to what might work best for me before I even asked. A+ for sure! I'm definitely going to continue shopping here. Keep up the good work, O'Reilley!

Today I had the best customer service anywhere since Covid destroyed are economy and customer…read moreservice. Manager Pedro and clerk Cris at the Villa Park location went above and beyond there normal employment and experience to assist me with all my questions and needs. Would recommend them to corporate for outstanding assets to the company and customers. Peter

Excellent experience! Alex was amazing, found the parts I needed and had them ready to go when I…read morearrived. Hire more people like Alex, I will be back to experience his outstanding Hospitality and Customer Service! Thank you!

I returned the car battery I bought online with same day delivery because my friend got my car's…read morebattery going. I asked the young man working if they had carts, but they did not. He was kind enough to get my car battery out of my car for me, and then he returned it in full. It was not used, and the return was easy, pleasant, and hassle-free at the Brookfield store on Ogden. Way to go, AAP!

Excellent customer service ! They had the oil change prices…read moreposted so no guess work or surprises. I like that they didn't try to up charge. Quick turnaround and honest pricing Nice , clean waiting area. Conveniently located on the corner of Taft and St Charles Road. I would recommend this place.

Terrible. No stars. Broke our driveable vehicle and illegally moved it to a dealership without our…read moreconsent. Guess we'll have the courts settle it. Don't go here

Known for having great integrity, they are excellent with repairs knowing their trade. They treat…read morecustomers like family. They accurately diagnose problems and are quick to complete the work on your car. You'll recognize a great repair shop when companies trust their fleet to them, meaning there are frequent returns on new repairs.

!!!!!!!!!!!!Beware of this company!!!!!!!!!! do not bring your vehicle here, I brought my truck…read morehere to get fixed because of an oil leak. He said it was my vacuum motor and charged me $1,098 to fix. 2 days later my truck was still leaking oil. I called them and he told me to bring it back so I did and then he told me it is my oil pan gasket and charges me another $1,000 when I got my truck back. I had rim and underglow lights on my vehicle, the front rim light was damaged so I called him immediately and told him about it, he said that his new employee damaged it by accident because the rim was too heavy and he will repair or replace and I can get that done and he will pay for it. I went and got quotes and sent them to him and he did not want to speak to me anymore after that. I also felt something was wrong with the motor so I brought it to the emission center and it showed that my oil pump switch is bad, so now I had to replace my oil pump. This family is not trustable please do not bring your vehicles here, his daughter when I went to the shop to talk to them would not even look at me, I could see the owner in the back ducking behind a vehicle and she snatched the paperwork out of my hand. I'm in the court process now. His lawyer called me and asked if I could remove my first reviews and they would settle out of court so I removed all my reviews that anybody could see and then they said they were not going to pay. I have all my documents showing the days that he had my truck my truck was passing no codes were getting sent and then right after I get my truck back my engine lights were on and my engine was acting funny. This company is untrustable please do not bring your vehicle to this office they will overcharge and not take care of the issue please beware!!!!!!!!!

They have general maintenance parts for my Yamaha Raptor 700R ATV at a fraction of dealer costs…read more.. high quality motorcycle oil, K&N oil filters, performance spark plugs, orderable drive chain for ATVs.... what's not to like? I was also pleasantly surprised to discover a PCV valve I bought from O'Reilly's for my Lexus was Made in Japan... i.e., good quality! Online ordering is a breeze... and quite helpful when I'm in a hurry. The counters are nice and clean too. It's interesting that I can spend a few bucks ordering online at O'Reilly's, go there, and the employees are nice... they hand me the bag, and off I go. I online order over $1,000 at Best Buy in Oswego, and they act so unappreciative with an attitude when I get my pre-ordered items... Probably because I don't give them a chance to upsell me crap I don't need...lol... seriously. I'll continue to shop at O'Reilly's on Lake even though two other auto-parts stores are closer.

For starters, the two employees at the registers were not wearing masks despite there being a mask…read moremandate in illinois. They also didn't have a clue...about anything...and were incredibly rude. I was asking some pretty straightforward questions and they didn't know a thing and just said "uh yeah, uh, that should work." It was clear they didn't have even the slightest interest in assisting me. I will never return to this location, or maybe even to an O'Reilly's altogether if this is the low standard they have for their employees.

Good people who do great work. Installed an aftermarket info-tainment system for me that I…read morepurchased online. Price was fair and results are great. Recommend.

Off the start everything went well, consistent with other reviews…read more Then things got more technical and complicated and went the other direction. Initially I had some speakers installed in my whip, then an amp, then a subwoofer. The crux of the issue was the technical abilities and quality of work from "the Guy" who does the car stereo work/installation - Robbie. I had to go back for consistent re-work, things were not operating as they should, the stereo would turn off when I turned the vehicle off (not consistent with factory settings), the amp was not hooked up correctly, it was overall poor quality work. And after my third visit, and spending 3G's Robbie wouldn't even talk to me or explain what he did, they just handed the keys over and gave me the bill, and the job was still not correct. This, coupled with broken promises from the old man with glasses who promised me he'd knock a hundred dollars off my bill - and he never did. He overcharged me. And furthermore; he tells really bad jokes. I ended up going to "Soundz Plus" in Naperville to correct all of this dumps eff ups, and the professionalism and quality of work compared to Mobile Electronics puts them to shame. If you are serious about having a quality job done in the arena of car stereos I would highly suggest not wasting your money (which I did) here, and go to Soundz Plus in Naperville. If you want a simple job, yeeeahhh, I guess they can do that - but anything beyond was a real challenge. I would absolutely not recommend.

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

Incredible service from start to finish. The folks at J&C will take care of you to the point they…read moremake you feel like family. Everyone who I've known has used their services remark about the following: the excellent work they do, how accommodating they are, and that they are very fair when it comes to charging for services rendered. Do yourself a favor and visit J&C the next time your car is acting up. While it's never fun to deal with the expense, you'll have peace of mind knowing you're in good hands.

Great service, quality work and fair pricing! Friendly customer service!…read moreI would definitely recommend this shop to my family and friends!