The employee at the front desk when I went to check in was very very rude. The process of registering your pet is an absolute pain. I took the time to store my credit card info (as required) when I registered my dog for a bath and then got a text asking for a credit card for a $50 deposit to confirm the appointment (a deposit for a bath?! I don't store my credit card anywhere online especially for something this insignificant, but it was required so I complied. Then to get a text after I took the time to do this, asking for my card again was frustrating. I have never had to store a credit card or make a down payment for a dog bath with any other groomer.) The entire process was a pain and the employee I checked in with was rude. I thought I'd give it a try because it's closer to home, but I'd rather drive 30 min each way to our current groomer who is kind, is always happy to see my dog, and doesn't require a down payment for a bath. I will not go back. read more

Charlotte love's to come every Wednesday because of the attention and the special treat

This was Dola's second visit to the Red dog pet resort and she seemed pretty happy. Haircut was nice, nails were cut and ears were very clean. read more

Red Dog Pet Resort & Spa - We where satisfied. - Pet Sitting Near Me - Cincinnati, Ohio

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My pup was a regular until I started to notice meals were being missed . The same food I would stuff in his bag and tell them to leave out for him would be in his bag. This happened TWICE during his day stay . Also, towards the end of my time with Red dog . They just stopped doing the play times and extras I added to the package . There used to be cameras in certain rooms, but those seemed to disappear . So you could never verify if what you're paying for was being done . They were also super picky with my puppy being in day stay . He was hyper , and i don't think the workers wanted to deal with him so he lost play time privileges. I would be leery read more

Oliver goes to Red Dog for grooming. He has been coming to Red Dog for years. He is never anxious, goes right with the receptionist and is very comfortable with Amanda. I wouldn't go anyplace else. read more

Red Dog Pet Resort & Spa - Oliver - Pet Sitting Near Me - Cincinnati, Ohio

We just joined the Red Dog family this year, and we absolutely love it for our girl Hazel! Once a week full day - daycare for socialization purposes has been incredible. Love the friendly staff, being able to check in on her over webcam, and receiving updates on how her day was when checking out is greatly appreciated. Everyone is always very welcoming with huge smiles and seems enthusiastic about every single persons dogs when taking/returning at the front desk. Facilities are super clean and aesthetically pleasing. I feel confident my pup is getting the best care when here, and we will be trying to grooming services for the first time tomorrow. Super convenient being able to drop off for daycare and the groomer all in one! read more

Red Dog Pet Resort & Spa - Resting after a good run around :-) - Pet Sitting Near Me - Cincinnati, Ohio

This place sucks. LITERALLY COSTS THE SAME AS A FANCY HUMAN HOTEL, but guess what? It's a 4 X 6 cell in a noisy cement block prison!!!!!! We have to check in at very specific times and they only get 4 potty breaks. What?!? Also, last time I missed the 1pm pick up time by 20 minutes and was charged $28 for EACH dog. It's the biggest rip off nickel and diming, masquerading as a fantastic place. I only started going here because my wife was so anxious to leave our rescues and her family went here. After 150 plus per night of boarding you have to pay for EVERYTHING. We have two dogs that stay in the same kennel but we pay full price for one dog and then get a measly 20% off for the second dog. They are sharing the room!!!!! So they get to book other rooms all the same! Same with every other expense. If I want a personal play time for my dogs I have to pay $14 times TWO for them to get 15 minutes. So $28 for my poor dogs to get 15 minutes of play. Is that a joke? I do the doggie daycare every time they stay so they can socialize and be out of their kennel so I have to pay times two for both to attend daycare each day. I was called to say they couldn't go to daycare because they were only opening the big dog daycare due to the winter storm (totally get understaffed and issues during a storm, but that shouldn't mean my dogs are stuck in a kennel 24 hours. So they called to tell me that and see if I wanted to add on any extras. My dogs need LOTS of exercise, which is why daycare is crucial for them. So what am I do to? Pay hundreds of dollars to get multiple 15 minute personal plays for them throughout the day? What they should have said is we may have to limit their playtime with other dogs, but will try to find other ways to get them exercised and socialized. Not $$$$!!!$$ how much are you gonna spend to make your dogs feel secure and happy. Extra piss breaks? Extra. Petting of your dog? Extra $14 for "about 15 minutes". I'm not shitting you. You pay $14 for 15 god damned minutes of play. Petting a dog at a $56/hour. Otherwise your dog is stuck in kennel, except for 4 potty breaks. About the only positive is the people. They've always been nice and kind and know our dogs by name. This last trip is the straw that broke the camels back. Person on phone said we could check in at 6pm on Saturday. Went to drop off dogs, nope we aren't allowed to do that. Why did they say on the phone we could?!? Meanwhile we have a 6am flight and can't meet their demands for check in the next day between 10-2 on a Sunday. What hotel do you know requires a check in between 4 hours or else?!? And we are paying literal HUMAN HOTEL prices for our sweet rescue dogs to do terrible in their facility. They hate it there and regress greatly. They started taking away my one rescue dogs only outdoor piss breaks because they said she tries to escape. No shit!! She's a beagle mix that likes to dig. It's normal behavior especially when stressed! So the poor girl had to try to potty inside. They do NOTHING to help people out with ANYTHING! Late to pick up dogs by 10 minutes? That's like $50 extra. It's insane. Want a late drop off or early drop off for 2 week stay? NOPE. Can't help. read more

There is nothing that can compare to the Red Dog Pet Resorts. Janessa's Cappuccino Rocky Road always has a great time. But more importantly, we can relax and enjoy our tIke away with Family and we know he is taken care of! They are true professional. Check out their locations throughout the Country and please spread the word. They are unique, special and always extremely attentive. And FYI they do know the proper way to groom a Pomeranian! read more

We had Dolly at the Spa for a couple of days. We received photos and had the camera 24 hours which gave us peace of mind. She was well cared for. read more

My dog loves going to "school" at Red Dog! She gets so spoiled and loved there!! Can't imagine what we would do without them!!!

Wonderful place to board my dog . The staff truly loves the animals there and the groomers are fantastic!!

I have been using Red Dog for 12+ years and my Riley (golden doodle) and I love the place! She gets groomed regularly by Alexa who does an excellent job with her very long doodle hair. The front office staff is friendly, efficient, professional, and they are always showing love to my pooch. I highly recommend!! read more

Accommodating at short notice. Clean place. Willing to help on board. Price is very decent for half days and usually willing to accept day of. Thanks! read more

Shout out to Red Dog for taking great care of my Annie Oakley. Her tail begins wagging as soon as she realizes where we are, often before we even turn off Madison. I appreciate that they thoughtfully separate dogs into sizes and sometimes even styles of play, because Annie may be small but she likes to play rough sometimes. Boarding seems to go over very smoothly as Annie Oakley was excited to come home but didn't have any qualms about going back to Red Dog the next time. I am also reviewing their grooming care, or as much as short hair uses it. They are always accommodating if I call in for a last minute reservation for a day when she is going to be there, and have even squeezed in her nail trim or ear cleaning on a day they were otherwise booked. The staff seems all very friendly and I've never had any bad experiences with them. They use an online portal for booking and that makes it fairly easy to do. The grooming can be difficult to book, so I usually end of calling to ask about real availability. Lastly, you can watch your pup on video, which while I haven't done, I think is a nice touch and provides some transparency in how the dogs are being treated. read more

first one to admit , I am that overly cautious dog mom :) I am beyond pleased and LOVE red dog ! they have so many options for your sweet furbabies to fit their needs ! They are careful in their vaccination and house rules policies so I know my pup will be safe. The managers at the Cincinnati location are really helpful, kind and there to fix any issues if they pop up . Also, they have multiple options if your pup isn't super social and would prefer a day stay / overnight stay instead of day care. some locations even have a pool and I can't wait to try it out one day !! they have spacious indoor and outdoor spaces, caring staff and tons of food , snack and play options you can add on at affordable pricing ! My pup LOVES red dog she is so excited to play and socialize there. when I have long work days I feel reassured she's in good hands and shes having fun too ! I also highly recommend the grooming services as well 10/10 . My pup is near impossible to get a nail trim (. we tried it all even the vet has to use all their magic ) but red dog gets it done beautifully every time and she goes right back to playing happily at daycare after ! read more

Explained that I wanted a place my dog could play. Wear down some energy. After spending a good 5 or 6 minutes acclimating my dog to the play room the explained that she failed today and I'd have to take her home. "It's extra busy today and we don't have time to spend with her". THEN WHY did you take the reservation and mention NONE OF THIS!!??? So in order to not be late to work i had to pay for my dog to sit isolated and extra bored all day. Sp it was extra useless and negative rather than helpful. it is amazing how the attitude of one negative employee can impact a first time visitor. read more

We have had our Berner girls at Red Dog their whole lives. I just picked Calli up today. She obviously has a good time while she's there, and always has. She typically is a bit tired when she comes home. I splurged and had a full groom done on her this last visit, and am very happy with it. It's a big job, but the groomer (not sure who it was) did a really nice job trimming up her feathers and feet and it's nice to have her so clean. I never worry at all about Calli, because I know she is being well cared for at Red Dog read more

We love bringing Rosie to Red Dog! They take good care of the animals and have a lot of options to help make your pet as comfortable as possible while boarding. read more

9/20/2024 for swim (fun swim 15 mins ), price exponentially higher as well. only difference my pet never got into the water the trainer was inexperienced and terrible(Colin). they nvr told me they changed the rules and no spectators when i asked for the remote view, " its broke" in my opinion they were terrible audacity to ask for payment . I WILL NEVER EVER GO BACK TO WHAT WAS ONCE MY FAVORITE PLACE FOR MY DOG! read more

I work in the animal industry and have worked as a kennel worker in the past. My dog was left numerous times with a messy cage despite being able to see workers walk by on cameras. This happens at many kennels/boarding facilities, but again for the price it was unexpected. It was very clear there was an imbalance of workers enjoying their job and others that did not from what I could view on the cameras and how they were or were not taking the time to care for my dog based on the purchased package. I was overall moderately disappointed, but probably would have tried again to board here, but then I also had a less than pleasant experience at check out. I would have been disappointed with my receptionists at my clinic had they greeted me and brought my pets in the unpleasant manner I experienced at the end of my stay. Probably won't be returning. read more

I recommend Red Dog to everyone! We moved to Dayton and we still choose them over anywhere else. They have a variety of room amenities, they actually take the dogs outside to potty instead of into a room with fake grass and daycare is a fun way to get our pup's energy out so he's not in his room all day when we board him. The employees have always been nice and playful with our dogs, and even when they are super busy, we get great service. read more

I've taken my dog here twice now. First was great! They did an evaluation and called me to let me know he was acclimating well (he had never been to doggy daycare). When I picked him up they gave me a little report on him and a goodie bag. The second time I took him (this week), I got the cam app working so I could watch him and the other dogs from my phone. However, the dogs have access to outside which does not have a camera. My dog was outside (I think?) most of his stay and I could not see him. This bothers me because I want to see my dog who is already nervous in new spaces around new people, and make sure he's being treated well. I really hope an outdoor camera gets installed. I've not tried the other services offered here, but a friend gets her dog groomed here and has had positive experiences. read more

this is the least dog friendly "dog resort" I have ever dealt with. left my dog with them for 5 days and for over $1000 they could not bother to check if my dog was eating his own hair off his back. threw a curtain over the window that we paid extra for because it was inconveniencing them that my dog barked when another walked by. and when we asked why we weren't notified, we were told we needed to pay extra. this place is an absolute scam. stay away. read more

Took my dog to the Cincinnati location for 1 day of daycare and overnight, while at kings island. I think the place was really nice and my dog was treated well but she developed an upper respiratory infection just days after. After taking her to the vet it was noted that it was probably caused by bacteria from the daycare facility, being that's the only place she's been. obviously many dogs sharing water bowls and other stuff, apparently things are not cleaned and sanitized as it should be. read more

Beware! I just rented a patio unit for my small happy dog who has previously stayed at multiple places in Wisconsin. Previously, in Wisconsin, the first time the owner met her he decided to keep her with him and two other dogs in the front office for the day because he saw she was a gentle dog and would enjoy the activity of the front office. (She had never been there before.) She loved the office, the kennel and other dogs. So we chose Red Dog. An unqualified disaster. One person said she was not walked at all during the nine days...because she had once growled at the person walking her...The manager (who was not the caregiver) claimed otherwise, but I believe the messages of the caregiver. What might have happened? Red Dog's Airconditioning was broken. She was placed next to the 30 plus dogs in Day Care and two large barking dogs (who probably wanted to join in at Day Care on the other side.. There was also an airconditioner cranelifted onto the roof...and lots of drilling sounds. So not a calm day for any new dog at a kennel. My dog was moved back to a calmer area, but after the above "loud day" was said to have growled at an unfamiliar walker approaching her with a noose. I think most dogs would have been unnerved to not know when the 30-40 dogs might come into their kennel or what was going on with the roof. I picked my dog up today. Normally quick to play fetch with balls and toys she is "gingerly" picking up the smallest BarkBark box toy -careful not to open her mouth too wide-. And is hiding behind a chair with her toy so it won't be taken from her. Why is she so "gingerly" opening her mouth? My guess, is that someone held her mouth shut very tightly. If it isn't better tomorrow, I will be taking her to the vet. They are not what they advertise. You do not want your dog to experience what mine did! read more

Called a week prior to make grooming appointment for my pup. They told me to bring her in between 9-10, I arrived at 10 and was informed that I was late because my appointment was at 9. The groomer came out, told me she was extremely backed up. Basically without words just asking me to leave. I asked what would work best for her and she replied "to make another appointment on a different day". So that's what I did, but at another groomer. I think there is some major miscommunication between who answers the phones/makes appointments and who actually is performing the services. read more

Red Dog is a true Godsend as we are searching for a home while living in a hotel. Our dog, Amber, has been attending Red Dog daily for over two months. The staff is friendly and Amber loves everyone. She eagerly joins other pups romping in the dog resorts large facility. She is happy when I pick her up in the evening. I don't know what we would have done with a young, active dog at this moment if it had not been for Red Dog. Also a plus, Red Dog happens to be conveniently located just 1.5 miles from our hotel. read more

Facility is clean and spacious. I take my dog here for doggy daycare and occassionally a nail trim. When he comes home, he definately got his exercise and sleeps good. Staff is friendly however when I have questions, I feel rushed. read more

My dog loves going to daycare at Red Dog! She gets excited as we pull in. when I pick her up, she is smiling and happy. I can tell she is loved and cared for while she is there! read more

Love feeling confidant that my baby is in great hands while we have to be away. Love the red dog team!

At first I was really hoping this would be a wonderful place to take my dog for doggy daycare. I was recommended this place by a friend who said his greyhound gets along great when he goes there. HOWEVER, after three visits, I'm already done. The first time was my dogs introduction and assessment. They called me to let me know half way through that he was doing great and having a wonderful time. They even gave me a little report card that told me a little bit about his day and stated he'd be a good fit for daycare. So I thought perfect!! The facility is super clean and they were more than willing to give me a tour of everything. This is why they have two stars. My second visit is when I started to get a little eh about it. I called before dropping off my dog to ask if they could feed him during his visit because he has a weird midday dinner time due to my schedule. They said no problem whatsoever. Upon picking him up they handed me back his bag with his bowl still completely full. He was also extremely whiny. I thought maybe I shouldn't be so judgmental and maybe it was just a small mistake. This last visit was my last straw. I dropped him off for a full day of daycare and asked them again to please feed him around 1:30. Upon picking him up he was whiny yet again; however they did feed him. So I thought what's up? Well, we get home and I noticed his black nose has been rubbed raw and is super red. I called to ask what happened. The woman on the phone said she would ask and see. She came back only to tell me that apparently the daycare supervisors said that he just didn't seem to want to be there today and kept trying to get out the door. So for an entire 6 plus hours my dog was apparently miserable and injuring himself but NO ONE called me or took notice enough to intervene. My dog is my life and to know he was miserable and they didn't seem to care that his nose is now completely raw on a spot because he wanted to go home is EXTREMELY not okay in my book. I understand my dog (just like people) may not want to be social at times. They claim to care and take note of dogs that may not be enjoying daycare but this last visit was a clear indication that that is not at all true. The "yeah, sorry about that." response doesn't cover it. read more

Today I was at the dog park and heard a staff member verbally abusing the dogs in day care. I heard things being shouted and yelled such as "shut up" and "dumb dogs". This had made me loose trust in the staff at Red Dog. They no longer have my business. read more

My dog is my baby... She is everything to me and I stress about where I send her constantly. Red dog is the first place I've taken her where she was happy to meet and then later recognize the people that would be taking care of her. When I dropped her off for her first boarding stay, she didn't even look back. And when I picked her up, it didn't sound like she missed me at all - it seems like she was content to go home with me, but she wouldnt have minded staying there longer. I was very impressed with the level of care and understanding for dog lovers. They are my go to place now, even if they are a little bit expensive. You're paying for quality, and they deliver read more

My dog is so happy when he gets to spend time with his friends at Red Dog! We love it!

Kendall did a GREAT job grooming our dog! This is our second time seeing Kendall. We'll definitely go back.

This is what I wrote to Red Dog. I recommend that you never use their services. Dear Red Dog Establishment, I have given you a great deal of money over the past year to take care of my dog when I am working, which means that I have had a standing reservation for the days that I need your facility to take care of my dog.  But given the nonsense over the past month about canceling reservations--I made several reservations online for April and followed up on the phone that I indeed had these reservations for my dog (and all agreed that these reservations were confirmed, but then not honored)--I am done. It's not right that reservations are made and confirmed by telephone, and then canceled. Please understand that I will never have my dog in day care with you people again. Please don't apologize to me for your failure to take care of me--a longstanding and well-paying customer. Just understand that your establishment has failed to do what it is supposed to do. I WILL TELL EVERYONE I KNOW. read more

I'm really surprised by the negative reviews here. For several years now, I have taken my dog, Zorra, to stay at Red Dog when I travel, and I always feel that she is well cared for. I think the staff accurately assessed her for daycare; she is more timid and shy than lots of daycare-loving doggies, and so she is placed in the small dog daycare room, which seems less rowdy than the big dog daycare room where the boisterous labs and retrievers are --the ones who love to wrestle and play vigorously and need to get a lot of energy out of their systems! :) When I am traveling, I frequently peek in on the daycare room camera, and have never witnessed anything that concerns me. The employees who work in the daycare room appear to be very attentive to the dogs, clean up messes quickly, and seem to do a good job of managing the energy in the room, so that the dogs stay calm and friendly with one another. Occasionally, I have seen them pick up/briefly separate a dog that is being particularly rough or aggressive in its play, and I appreciate that they will put dogs in temporary "time outs" if they're getting too wound up. All of this makes me feel like they are being safe and attentive. I also have Zorra's nails trimmed by Amanda at Red Dog and she does an amazing job! I hate having to leave my dog when I travel, but I feel better, knowing she is going to be taken care of at Red Dog. But, yes, it is very expensive!! (For me, it's worth it for the peace of mind that my dog will be safe and well-taken care of.) read more

We dropped off our 2 dogs for a one week stay and added personal play time and an extra bathroom break. To our surprise, they did not add our requests (we had even confirmed twice on by phone and in-person). Our two dogs were basically locked up like prisoners for a week. Sadly, they also did not get their daily treats. On top of all of that, one of our dogs came home with kennel cough. read more

Red Dog is a great place for dogs (and cats!)! My dogs love going to their day care, which we call Doggie Day Camp! They get lots of attention, tons of exercise, and come home pooped!! The staff are amazing... every employee treats the animals with the utmost respect and kindness. One day I looked in on the webcam only to see one of the chaperones pick up my little cocker spaniel girl and kiss her on the nose!!! I was stunned -- so much kindness! Love this place, but I know my dogs love it more!! read more

I'm really surprised by some of the negative reviews for Red Dog. I've been taking my dogs here at least once a week for two years, for boarding, daycare, and grooming, and never had any issues. As soon as I say the word "camp", they get super excited and race to the car. Both dogs are warmly greeted by name every time they arrive and they leave happy and tired! All of the staff have been kind, friendly, and professional. I'm in the process of relocating out of Cincinnati and in temporary housing for several weeks. As you can imagine, this can be very confusing for a dog. Red Dog day care has be a haven for my pups with so much change going on. I know they're in good hands in a place that they know so well. Thanks Red Dog! read more