Alex at Big Q Auto Repair is fantastic. He diagnosed an…read moreongoing exhaust issue on my Subaru Outback as a cracked manifold, but what really stood out is that he went out of his way to check with Subaru about warranty coverage instead of just charging me for the repair. Because of him, I found out the repair is covered under the 8yr/80k emissions warranty--saving me over $4,000. Honest, knowledgeable, and truly looking out for his customers. Highly recommend!

Needed maintenance on my car, the usual 5K service, and just checking for other possible repairs…read moreneeded. I checked with a few different companies on yelp, and had best message conversations with "Big Q" and the manager Rick. Decided to give them a try and price seemed fair. Came to my appointment early and was lucky to be helped right away by Alex and his teammate. Quick easy service within 1hr, which is shorter than most places. Really pleasant and friendly staff and good service as well. Can definitely recommend this place and their team. Thank you.

I've been coming to high-tech auto for a few years now and appreciate the team's support…read moretransparency, and speed. Most recently, I was driving my 10-year-old Audi to Sequoia and I got an EPC error message that I've never seen on my car before. I messaged high-tech auto Friday night and by Saturday morning they had a response and I called them and they talked to me through things. I really appreciate the transparency, communication and general customer service

Nope. Just nope. I can not, in good faith, recommend you bring your car here. I got duped by…read moresomewhere else (for a different car) and apparently "oil in your radiator" is a common ploy to pad services, which this place also told me. Luckily, I only let them change the oil and I left. If I had stayed, they would have racked up almost 2K in services. I took my car elsewhere and I didn't need anything at all done to my car. I'm so tired of being taken advantage of and am finally speaking up. Oh, and they pretend they are doing you a favor. So bad. ARGH!

Great customer service! Danny was great help made me feel at ease with getting my oil change…read morequickly and efficiently will definitely return...

Danny was super helpful and informative! Generally dislike handling any car-related work, but he…read moremade the experience very pleasant. Thanks, Danny!

Like old time service!! Professional, knowledgeable and…read morecourteous guys. Never feel like I'm being ripped off. They are always on the money with what's wrong with and fixing my car. So nice to have a place like this in the neighborhood!!

Stokes is the Best!! They are always very nice and friendly and they know how to everything the…read moreright way. Thank you, Michael Y.

I think I found a new neighborhood mechanic for my GLB250! Yelp lead me to A&M and the reviews are…read moreindeed true. My experience was excellent and seamless from start to finish. I had my front brakes and rotors replaced. All staff were very friendly and helpful, they even returned my car a bit early. Pricing that was quoted was what I paid. No funny business at the end. I'm grateful to have stumbled across A&M. Don't hesitate to stop by if you're looking for trustworthy and reliable service for your vehicle.

Moz was very helpful, honest and friendly from the first call. My car unexpectedly broke down and…read morewas not drivable. He and his mechanic Francisco were quick to intake the car and diagnose the car within a few hours. And Francisco stayed late and made my car a priority and was ready for pick up in less than a day. Overall, it was a very easy and pleasant experience (and that's saying a lot when you are dealing with car repairs)! Moz and Francisco were very transparent with immediate needs vs longer term repairs. A trusted source and I felt confident with their advice. I am definitely a customer (repeat) now. And the immediate value in getting my car running again was kept and presented at a base minimal level. Appreciated as repairs can be sizable costs.

Fantastic from coming in to going out. Fernando was excellent and gave me a great deal. Super…read morewilling to help and couldn't recommend this place more.

Thank you to Justin who was fast at responding as well as guiding me with the issues I had with my…read morevehicle. All around professional and courteous. I would highly recommend going to them for your car needs without any regrets or feeling nervous.

Just picked up my car after repair. I had great experience…read morefor auto repair ever. Easy to communicate, very friendly, very kind. They explained and showed all what I need, answered all my questions. Plus very honest!!! Don't go to the dealer ship! Thank you for your kindness!

I've brought my GLC twice for servicing and a repair. A regular schedule service is much cheaper…read morethan the dealer (by at least 50%) and they still performed all of the Mercedes recommended services per the service schedule. My check engine light came on recently so I took my car in for a diagnosis. They spent the morning investigating the issue and pretty quickly found the source of the problem (along with a few other recommended repairs that I didn't proceed with, and the guys at the shop weren't pushy about it either, which I appreciate). I was able to pick up my car the next day. They even took one of my tires to be repaired for free when they found a large nail it in after test driving the car. They probably aren't the cheapest independent service shop, but they know what they're doing, they use genuine parts, and they're definitely not ripping you off either. This shop is great and I'll back for future services or repairs.

Finding somewhere that is reliable and trustworthy to bring your car to isn't always the easiest to…read morefind. There's a lot of choices around LA, but I've been so impressed by Cook's service and how they treat their customers. Everyone I've interacted with there has been so helpful and it feels like they drop whatever they are doing to help you out without skipping a beat. For every issue my car has had, they have dealt with it incredibly quickly and their communication has been top notch. I feel like they really truly care about their customers and have no ego or attitude like some other places. They always go above and beyond and I don't even have to think twice about bringing my car in. I've had them fix multiple things on my car from alignment to shocks to breaks. I would absolutely bring my car in for anything else. The prices are great and I feel good when I leave. They honestly do such a great job and I have no complaints. Keep up the good work fellas.

Went to the BMW dealership and they said I needed front brakes replaced and also had a nail in the…read moretired and the tire needed to be replaced. 1. The Good - Cook said the nail didn't fully puncture the tire and it didn't need to be replaced. So I appreciate the honesty for this part. 2. The Bad - Replacement of the front brakes. After a few months the brakes were still squeaking and I called to mention this and they said to drive the car longer and it will stop. A year later and they still squeak. I took the car to a mechanic for in inspection and was told that Cook used Oreilly brakes and did not use OEM BWM brakes. Cook did not offer it as an option. It is a 2022 BMW and the brakes the used are unsatisfactory. Had I known they would not use original parts or offer it, I would have had this service done elsewhere. I should have went to a BMW specialized mechanic.