Tony and Jesse were very professional Compare to other Valvoline in Hollywood The workers at this location were awesome Will come again Recommend you try this place Ask for Tony read more

Quality value and professional care. NO WAIT- WELL staffed too! Valvoline was courteous quick and offered me a discount! read more

I was expecting to learn to go a lot faster, but it's not bad. They do have two servicing windows available. They don't jack up the car which is great for the quality that they give into the service not damaging the vehicles. They use high value car oil that's what I got here they changed my air filter as well, and they added cleaning fluid along with adding air to my tires when I didn't ask, which I think was very kind. People were here were very nice. The staff was welcoming and inviting to have a very family aura about the business. Highly recommend coming here to check it out. It is very nice service. read more

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Best oil change service I've received. They check all your lights and walk you through all your options of oils and pricing. Transparency is top. Everyone is very kind. Edgar and all his coworkers were awesome!! Thank you -this is our second time, we'll be back! read more

I was helped by Tony, Emilio and Edgar, who worked on my car efficiently, fast and with care, and had a lovely conversation with Tony, who was kind and supportive to my needs, while Edgar serviced my car underneath. Tony and Emilio shared valuable insights on maintenance, and I felt very taken care of. You guys are great! Thank you for making me smile. read more

i have been coming to this location for decades. the new ownership took over since feb 2025. friendly, efficient, and even gave me a little discount when they found out it was my first time. the best part was a female mechanic, Elsie, who works hard and is such a pro & boss lady herself! they don't do smog check or fix things, but do oil change and replace things like brakes, filters, etc. according to Elsie, i can come after 1000+ miles for oil refill for free - which i have never heard of before. i am always a supporter of neighborhood small businesses. come check it out & support your hard working small business! read more

Upon arrival Benjamin greeted me immediately and asked if I had any questions! I let him know I had a Groupon to use and wanted to get an oil change.. he informed me (after a Quick Look under the hood) that because I had a European car the charge may be a bit higher but they would apply the discount of the Groupon and get me squared away! I expected a price hike, being I drive a Mercedes so no problems there. I was then told to pull into a bay to start the service. Elsie came and explained what the service would entail, what special oil I needed, and what I was paying for exactly on each charge! I was so elated to see a woman in a male dominated field and so experienced! I felt at ease right away and none of the feelings you get as a woman going to a mechanic. Plus I loved never having to get out of my car! This is truly an express experience! I usually go to Mercedes and pay $300 or so for a full service change and checks but with my Groupon and discounts I paid about $120 here at Valvoline! And it's good professional service! (I'll update in a week if no hiccups) Thanks again to Edgar, Elsie, and Benjamin were amazing and had THE BEST CUSTOMER SERVICE! Thank you to all of you!! read more

Valvoline Express Care - Elsie was amazing! Very knowledgeable and throughly explained each charge and extremely polite and professional! Loved the service ! - Oil Change Stations Near Me - Los Angeles, California

That place was pure good vibes Just drove in randomly because my maitenance required sign went off a couple days ago, right off the bat Joseph was super nice and attentive. Along with his employee Casey, the 2 of them were not only extremely helpful and triple checked everything for me. They recommended me things i needed and were even honest about the price for my headlight from them compare to autozone and told me even if i ended up purchasing my light elsewhere, I could come right back and they'd happily install it for free. I have left feeling completely secure with my car. read more

Thomas and Oliver were great to deal with. Super professional and made sure my Mom's Lexus was well taken care of - thanks guys. I'll be back. read more

Highly recommended!! I didn't even know this place has been changed to valvoline. I have my engine oil change done with 2 filters replaced. All staffs were very kind and made everything quick and easy. They sent me an email receipt along with print. Clear, seamless process. It was very pleasant experience:) read more

This is a review on the customer service at this location. I came in for an oil change. The team was great! Thomas, Oliver and Chris worked on my car. They were super friendly, knowledgeable and very through in explaining services to me. read more

I found this place through Groupon. I drove in without an appointment. I was able to get my oil changed and get two filters replaced. The team of Jose, Casey and Caleb was superior. The respect they demonstrated to each other was impressive and was also given to me. The service I received was exceptional. I highly recommend this Valvoline location in Koreatown. read more

Everything! Fast service, exquisite customer service as well. Oil changes were fast, and I was offered other services too. Thanks 10/10.

The workers were friendly but friendly isn't what I look for when I'm going to change my oil. There was a change in management at this location; and with that change, so did the costs and service time. I used to get my oil changed at a fairly cheap rate and got done within nearly 15 minutes. I went after management change and it took me nearly 1.5 hours and total costs doubled. They need to work on their time management. I will probably just go to my dealer moving forward... read more

I'm a small Asian woman and I was worried about getting my car checked out without my fiance or dad but this Valvoline totally helped me out and were super friendly and kind. They did not rip me off, instead they gave me a great price!! And I really appreciated Jimmy who was very conversational and put me right at ease. 5/5 I'm coming back! read more

Time management. I waited 55 min for an oil change to get started on my car. It took 35 min before someone came and asked me what service I was requesting. Longest wait ever at any Valvoline location. There is nothing express about this location read more

don't bring your car over here. Worst place to bring your car!!!! I had a very DISAPPOINTING experience at this valvoline location! People are rude! I won't be coming back here! read more

They have great service and very professional try this if u need an oil change or anything is wrong under the hood this is the place to go

The guys dishonest... after i did oil change my car coolant start leaking because they screw engine shield plastic cover on radiator... very very bad service i don't recommend any one to go here read more

Jose the manager at Valvoline was super helpful and caring. He was understanding and gave me a great deal on my oil change. Highly recommend! read more

Great service and prompt one too! It was an overall great experience! We will definitely come back

Total drive thru experience. Never have to get out of the car. Staff are very polite and patient, and communicate the whole process. Service was fast and concise. I'd def recommend these guys read more