We were not sure what to expect after reading some negative reviews…read more We found the room to be very clean with no musky smell. The rooms can use a bit of updating which they are doing now. Only real negative I found were the beds. A bit to soft for me and should be replaced. Parking is plentiful in front of the hotel and more across the street in their other lot. Hotel sits right on their private beach with Red Jacket sister hotels along side. Plenty of beach loungers, towels and umbrellas. Attendants take care of everything. Very nice clean beach so take a nice walk. The pool area is nice with a bar and food close by. The staff is very attentive and friendly. We were having such a nice time we added another day to our vacation. Price for the room is reasonable for the Cape. Hotel is only just over a mile to route 28 with all the restaurants and attractions for the kids. Will be staying again next season!

Updated room still sucks. Gross feeling…read more The mini fridge kept going to 50* so all my food went bad. We had absolutely no wifi. The bath water was pure brown for a couple hours. We booked the "beach front" 1 bed 1 sofa bed room. In the pictures online it looked like our room had a door for the bedroom for privacy. NOPE! It was 100% open and the main bed was directly in the mini kitchen area. So that meant no privacy from our kids. There's no toaster or a microwave but there's a stove that can boil water in seconds. Since there's no rugs and no small area rugs, the floor gets incredibly sandy. I would recommend bringing a broom or swiffer.

Such a nice place! Attention to detail and location is amazing. It has such charm, excellent staff!read more

Clean rooms, great view, great location, my only problem is, I smoke, which is a terrible habit…read morewhich I'm trying to rid myself of, regardless, upon checking in a maintenance worker took it upon himself to aggressively yell at me that surfcomber was a non smoking hotel as I lit a cigarette in the parking lot, that there were cigarette smoking sections and then told me to "now extinguish that cigarette."While slamming the door to the front office and retreating to whence he came, the rudest check in to a hotel in my 50 years on this planet, as a Marriott employer for 16 years if I ever treated a guest this way I would have been at the least written up, I have spent the rest of my stay thinking of this not so gentlemanly treatment so it's hard to relax.

We enjoyed our stay in July. Our room was an end unit directly on the beach. Highly recommend this…read morelocation as it was tucked away from the pool area that could be busy at times. The room was bright and clean. We always found a parking spot near the room. I typically shy away from accommodations with direct front door access to the exterior but this was fine. The beach was clean, chairs taken care of and the staff was attentive. Pay close attention to the check in directions as we were confused initially. We arrived on a Sunday and left on a Friday. Best days to arrive and depart the Cape in my opinion. The central location of Riviera Beach Resort is ideal for day trips. We would love to go back!

When you arrive you'll be greeted by the sand. In your bed - presumably from someone else's feet…read more This is made worse by the fact that the turn-down service is only towel replacement, so you must sleep in this sand for the entirety of your stay. As you lie awake in the night, among the grains, your mind begins to wander. Why are all the staff golf carts armed with insecticide? Why does everything smell like chemical mold treatment? What exactly happened in the bath tub? Mesmerized by these mysteries, you'll drift off to the sound of an ominous and distant alarm emanating from an ancient ice machine. In the morning, you'll notice that your room is tilted. Sinking? Your inner ear will detect the imbalance while you stumble across the unswept floor to the bathroom. Once there, you'll face the Puzzle Lock of Agamotto, which will imprison you in that damp cell until you tickle the doorknob in jusssst the right direction. When you escape you'll be a certified locksmith. That's free of charge. Unlike the parking, which - SURPRISE! - is an extra $25 a day. On top of the $50,000 a night you have already agreed to. But that's because you sprung for the pool view room. And if you step out onto the balcony and really lean over the rail while forcing your torso due South, you can indeed view it. The beach is super nice though.

Just got back from a family vacation that we stayed at the red jacket resort for. This is an annual…read moretrip we as a family take to the cape. I had very high hopes for this "resort" but sadly they did not come to bear. The pools were great 1 inside and 2 outside pools all heated which was needed with the unseasonably cold weather we experienced. The outside amenities were good but sadly they close at the first sign of rain or clouds. The staff was a mixed bag, had one man who worked very hard to find my 3 year old a Popsicle and then some of the pool staff were too busy chatting with other employees to be helpful and seemed annoyed when asked to do something. The room had a great view and had some updates but for the most part was pretty dated. This was a family suite, the room my daughter slept in smelled like vomit and no matter how much frebreeze I used would not go away. The location and the beach would challenge any spot in the cape with plenty to do nearby. Overall it was a nice spot but may look somewhere else next year.

Not a Resort--Just a Pricey Motel with Beach Access We paid…read moreover $500/night (plus $25 parking & 20% auto-gratuity) for what felt like a dated motel with a pretty view. The only great part? Nature: the beach, flowers, breeze, and bunnies. The "Resort" Reality: * Parking: $25/night--no spots when we arrived (on a Monday night). * Room: Looked like the photos, slept well. * Coffee: 1 used pod, 1 hazelnut. * Breakfast: Buffet nearly empty at 9:30 AM. Ordered à la carte--raw eggs, missing toast, slow service. * Atmosphere: Chaotic. Screaming kids, crying babies, coughing, spilled food, no peace. * Beach: Towels require 1 card each--only given 2. No beachside service. * Food/Drinks: Few options, overpriced. $17 for a plain burger, $15 for weak mixed drinks. * Pool: Packed with kids. Cabanas are rentals--no casual use. * WiFi: Gone by Day 2. That was the last straw. We left early. Some staff were nice, but overall service was inconsistent. This place leans on location and nostalgia, but the experience doesn't justify the price. Maybe worth $250/night--maybe.

Location is great! We had an ocean view queen room with a loft. Two balconies. Right on the beach…read moreand in front of the pool. Staff was friendly and helpful. Especially Stefan with the check-in process. Pool was a nice temperature for mid-Sept. The only thing lacking was there were several times when there were no towels available at the pool. A few things to note: 1) One of the queen beds in our room caved in and sagged in the middle causing sleeping with another person in the bed very uncomfortable. 2) The vent on the top of our room ceiling was peeling and extremely dirty. 3)There was black mold on the ceiling of our bathroom and the room smelled like mildew. 4) The bathroom shower faucet had more water pouring out of it than the spout for the shower causing the tub to fill while you showered. 5) We got to our room after checking in and the trash in our room under the sink was full of trash still from the previous guests. We called the front desk to come take it. 6) We were provided with 3 towels for 4 people. And no facecloths. We had to call to bring us up more. 7) There were no sheets, blankets or pillows left to use the pullout couch in the loft. We had to call to get some. That should be basic and kept in the upstairs closet. 8) Deck balcony lights were burnt out. 9) Several light switches didn't work. 10) Old pop up tents and trash were on the beach directly in front of resort. A few things to improve on before we try or recommend this resort again. Location was great but resort room basics and upkeep were definitely lacking.

Ocean Mist in South Yarmouth should be ashamed of itself. This place is charging luxury resort…read moreprices while delivering a run down, dirty, outdated motel level experience. There is nothing luxury about it. They claim the rooms are redone, but that is laughable. The loft room was large, but that was the only thing it had going for it. The rug was frayed near the sliders, the walls were scratched up, the kitchenette was tiny and pathetic, and the bathroom looked neglected. The tub had exposed holes where the safety pole was missing, which is completely unacceptable. The ceiling fan looked like it was ready to fall off the ceiling. The common areas were disgusting. Dirty stairwells, dirty hallways, steep stairs going up to the second floor rooms, and an overall grimy, worn out feeling everywhere. For the money they are gouging out of customers, this property should be spotless and updated. Instead, it feels tired, neglected, and badly managed. The staff was no better. At a 4:30 PM check in, they told me my room was not ready. Then a manager had to come over and correct the mistake. So not only is the place overpriced and rundown, but the staff does not even seem to know what is going on. The location is the only decent thing about Ocean Mist, and even that does not come close to saving it. The beach is small and unimpressive, and the outdoor pool is basically the size of a kiddie pool. Calling this a resort is a stretch. Calling it luxury is flat out insulting. For what they charged for a loft room, I could have rented an entire house and had a far better experience. Ocean Mist is an overpriced joke. They are charging outrageous money for a dated, dirty, poorly maintained property that does not come close to matching the price tag. Never again.

Fantastic stay. Two adults for two nights. Easy check-in and check-out. Comfortable, clean studio…read moreat a clean beach. Helpful staff. Will be returning.

My biggest concern with Ocean Club on Smugglers Beach is guest safety…read more During my stay, I observed multiple children lose their balance and fall near the main pool railing. In my opinion, the railing does not appear to be safe, and I believe it should be inspected to ensure it meets all applicable safety requirements. I brought my concerns to several staff members, including the maintenance manager. Unfortunately, I felt my concerns were not taken seriously, and I found the response to be dismissive and disrespectful. When a potential safety issue involving children is reported, I expect it to receive immediate attention. Aside from this issue, the resort itself was okay. However, guest safety should always be the top priority. I hope management addresses this concern promptly so future guests can enjoy their stay without worrying about the safety of the pool area.

We came here for our anniversary. This restaurant is so pretty and the big windows are so nice so…read moreyou can see the water. They brought us each a glass of champagne for our anniversary which was very sweet. We got oysters, a crab cake, pulled pork Mac n cheese, and fries to split. Everything was incredible. The Mac n cheese was the star of the show and was filled up!

The half price appetizer at the bar for "Appy" hour were amazing! The drinks top notch and not…read moreskimpy. The staff was entertaining and very pleasant! You cannot get a better atmosphere or view! I love this place.

Enjoy a good bargain hotel on the 28 in Yarmouth, in winter this was a great outing. We had end…read moreunit looking over salt marsh for sunset. Room with fridge microwave and we enjoyed the in suite & very clean jacuzzi tub. Really good deal with breakfast included and comp drink coupons at Scallys down the road. Wish their onsite Moby Dicks pub was open but it was a Wednesday. Looks so cool with decorations on ceiling & walls. It's next to the heated indoor pool and hot tub. Very clean nice staff i recommend the of season stay! .

We have stayed here several times over the years. Love that the heated pool truly is heated to a…read morevery comfortable temperature, and the spacious hot tub is great too. We have always visited Bayside during the winter months, so we've never had the opportunity to swim in the outdoor pool, but during our recent visit I took a walk around the property and the outdoor pool looks great as well. There are also two fire pits outdoors with several comfortable Adirondack chairs overlooking a wetlands area with a view of an osprey nest. S'mores kits are available to purchase for use at the fire pits. The rooms are clean and comfortable, and the free breakfast includes a great variety of breads and cereals, several hot items such as eggs, sausage, waffles, as well as self service waffle and pancake machines. Love the variety of coffee options and flavored creamers. The small hotel pub is actually pretty cool as well with lots of dollar bills hanging from the ceiling and tacked to the walls. The story is that guests have written their names on the bills and have fun finding them on return visits to the hotel. The only downside to the Bayside from my perspective is that the pool is very popular with children and the pool can be very crowded. Bayside has implemented some pool rules (no balls, no glass, no floats) and does not allow children in the hot tub. They also have reserved 10-11 PM as adult only time in the pool. We weren't traveling with kids, so we got up early and enjoyed quiet time in the pool first thing in the morning.

We had a lovely relaxing time at the Beach House. If you want a simple and quiet getaway right on…read morethe beach, this is a good place for you!

Clean Good shower Not…read morenear the ocean Small room Kitchenette Watch out for timeshare sales We had a first floor room next to the small, old pool and hot tub with a view of the parking lot.

I'll go 5 stars for this resort we traded our timeshare with Hilton for a weekend here. The room…read morewas on the second floor and there is no elevator, just beware when booking, that being said our room was clean with good beds and a great kitchenette, with a view of Bass River. We had plenty of towels, and towels in the room to take down to the pool. We had a two bedroom and it also had 3 bathrooms which was great traveling with our young adults. Plenty of parking and nice little indoor pool and little hot tub but these could have used a good cleaning deck area around them full of hair and standing water. The front desk lady gave no info on check in and was a bit brusque but whatever. We would def return here for another weekend.