I take my truck to have serviced here. They know what they are doing and they get the issues taken care of quickly. It's best to schedule an appointment as they tend to be very busy. They are very reasonable and fair in their prices. Most of the Virginia State Police have their vehicles serviced here as well. They are a great place to go when that unexpected breakdown occurs. read more

I highly recommend Red Jenkins Auto Center for any needs you may have to service your automobile. All of my personal experiences there were above satisfaction. Why? Because they were friendly, reliable, professional and extremely skilled mechanics. This business never took advantage of me...and I know they recognized that I didn't know alot about repairs. I thank them sincerely for the service given me and advise anyone not to think twice when considering them for any concerns..inspections etc . read more

Red Jenkins Auto Center - Happy Customer - Auto Repair Near Me - Glen Allen, Virginia

Terrible business and a scam. I got into my first accident a couple of days ago in the rain and my tire got messed up. The cop called them, which I have been seeing is a common thing where the cops call them after accidents and they proceed to scam their customers. While towing the car he didn't get any information other than my name. Charged me $250 to tow my car and I told the guy to take it to Complete Automotive off Dominion Blvd. right behind the Corner Bakery, he asked the one in Innsbrook and I said yes hoping it would go to the right spot. I would like for it to go to Complete since I have taken my car to them before, and everyone down there is nice and very helpful. The next day I called Complete to check to see if my car was there, and they informed me they did not have it. I do know they have a smaller shop down Broad Street so I thought maybe they got confused and sent it there, They called the shop for me, and nope not there either. Now I'm wondering where did they take my car. I called the guy, never got his name, but he told me he took it to the right place, and told me that their slot was full so he had to drop it off at a slot next to their building. Proceeded to also tell me he didn't have my number to call me, something he should have collected when he got my name and card information. He still wasn't exactly telling me where my car was. All I got was Firestone something. I spent all Monday morning from 7 am to almost 11 am going back and forth between him and Complete trying to just FIND my car. The people down at Complete were super nice and even went and tracked my car down. They finally called me back to tell me they found it and it was up at Firestone Complete off Broad St, just a few feet down the road from them. I can understand the confusion being right next to each other and having similar names, so I called him back and said that it was at the wrong location and needed to be moved to Complete. I asked him nicely if he could please move it to the right shop, he told me if I wanted him to do that he would have to charge me another $130 to move it a few feet away. I told him that was ridiculous since HE was the one who took it to the wrong location. I told him I already paid them $250 to take it and that he didn't take it to the place I said that I shouldn't have to pay again. I also don't have a lot of money, and can't afford $350 in towing. I could barely even afford the $250. He said "Well you either pay it or get someone else." When I tried calling back he started ignoring them and not even answering me. I had to use my coworker's phone to call him and he proceeded to start yelling at me saying "Hey buddy I ain't going out there for free!" even though HE took it to the wrong spot. When I demanded someone above him he snapped and said "I am the owner!" I immediately just hung up. No use fighting with an owner like that. Very rude, unprofessional, and down right disrespectful not to mention any time I tried talking he kept cutting me off. Won't be surprised if this place shuts down soon. I will always recommend Complete Automotive for work on your car, unfortunately they don't have a tow truck for towing. For that I recommend either Glen Allen towing or Dukes Towing. read more

My vehicle had broken down with a failed alternator while my son was driving home from work. I contacted Red Jenkins Wrecker Service who arrived within 30 minutes as confirmed when I called. The driver was very knowledgably and courteous. The vehicle was then towed back to the Red Jenkins Shop for repair. Chad was able to get the vehicle repaired and also completed Oil change and Inspection as both services were due. The pricing was very reasonable, and I was pleasantly surprised with the amount. I would highly recommend both the wrecker service and shop service for quality work and reasonable cost. read more

Went there for a state inspection. The new management is unfriendly. I have been going there for years and have decided never to go there again. read more

The staff at Red's are always nice, personable and honest. I have been taking my cars there for years. Recently, I had a major issue. They went above and beyond. They're customer service is to be commended. I can't thank them enough for all they do read more

Chad is the best mechanic I have ever dealt with. He has done work on both my jeep and my truck and has always been fair and honest. He has gone above and beyond in dealing with the dealership on a recall issue with my jeep, when most mechanics would have just said "not my problem". Will not take my vehicles to anyone else read more

I had called on a Tuesday with how I needed to schedule a state inspection. They had said that I didn't need an appointment and that it would be quick. So I show up on Thursday morning and they said that it was going to be at least 2pm before they could even start looking at it. I couldn't wait that long and I made an appointment for the next day at 8:30. I show up at 8:30 the next morning and I checked in. He wrote down all my information, which he should've had because I gave it to him the day before. Then he told me it was going to be an hour and a half wait. If I made an appointment, then why am I having to wait for hours. First they told me I didn't need an appointment then hassled me about not placing one, and then when I did make an appointment they aren't honoring it. Will not be coming here again. read more

They kept my Van for 5 days only to return it not fixed. But with a missing catalytic Converter. then they returned my keys and said to bad. they claim they are not responsible. for damage done to vehicles while in their shop for repairs. This damage will cost me $1,000.00 I plan to take them to court and possibly sue them. read more

Crooks! If they pick up your car do you know what accident they will charge you $250 to move it 5 feet into your driveway, but then they talk you out of putting the greasy mess in your garage and put it on their lot temporarily they charge $40 a day and then if they throw a tarp over your car they charge you $50 for that and you don't even get to keep the tarp! They're in bed with the police! Beware read more

I have used Red's for auto repair for decades. They have always been fair and reasonable. Their techs take the time to explain not just that my vehicle needs a part replaced, but why. I'd highly recommend them. read more