I ordered a baked seafood dish that was supposed to contain petite lobster tails, which in fact were lagostino. The sauce was overwhelming and ruined the entire dish. The meal was 2 star at best the 3rd star is for the server. read more

Appetizers we ordered were mussels and stuffed mushrooms. The apps were delicious but our server brought no plates. Finally, I got up to ask someone to please bring us some. Our server took our order for entrees when she brought our apps? Meanwhile, the food was cooling. Had wood grilled salmon with grilled shrimp. They were both quite tasty. My baked potato was not cooked through, had to ask for another. My green beans, while fresh and looked beautiful, were overly salted to make them inedible. The table next to us left, thank God, so I was able to remove our dirty dishes myself and put them on another table. Service was not that great but the food was typical Red Lobster quality. $130 for 4 hungry luncheon diners read more

The whole experience was great!! We went here for Christmas Eve and the service was great. Or waiter (Liz) did an excellent job by always checking up and being so professional! We ended up tipping her 20 because she deserved it. The best part of coming here was the food!! I felt like my tastebuds we're going crazy from the great flavors. We tried so many different foods and everything tasted so great! I think this is a wonderful place if you're looking to take someone special out. I will definitely be returning. Thank you for the wonderful experience and also anther thanks to our waiter Liz!! read more

Conisistently great, fresh food, great atmosphere, and prompt, friendly service. We love Red Lobster of Cheyenne!

I would give Cheyenne's Red Lobster a zero. The shrimp is overcooked and greasy. It's funny that they don't even know how disgusting their food is. So I paid the regular price for the all you can eat shrimp-and I ordered all the different shrimp they offer. I didn't like any of them! If you want to visit Red Lobster, go to another state. Colorado's Red Lobster is great. Cheyenne's is terrible read more

From the second we walked in the door the hostess and host were arguing and missing people left and right. Once we got seated my wife's broccoli was still hard and cold then when the waitress brought out the second try she took it to the wrong table,(who had all kids of errors with their order). Wow. read more

First off, wish I could give this fake, rude restaurant a negative star! My wife and I have gone here a couple times in the past. The first time the waitress was rude as well as unhelpful. the food was mediocre at best. The second time, my wife and I recently wanted to celebrate her new job. The waitress we had was not very friendly as well as the lobster we received was bland and overcooked. After $71 and poor service, we used our debit card to pay for the meal. We gave just a $1 tip (should not have given anything). Later the next week we see that they charged an $11 tip! Needless to say, we called and got it fixed. How low to overcharge our card because they don't do their job well. Where I work, they don't put up with that non-sense. Anyone reading this review, be aware you will regret going to this red lobster, guaranteed. read more

My husband & I both had one of the lobster plates that include other items like mussels, shrimp, crab & sausage. We go there intending to splurge & were not disappointed. Everything was superb. Our server Audrey was icing on the cake. We had a great time. read more

Went there tonight to celebrate a birthday. Huge disappointment. Our order was incomplete. One order missing the scallops, the other order did not come out to our table. Asked for it to go. Get home and find out that they failed to include the desert. Hostess was good, can't blame her for the stupidity of kitchen staff. Will not be going back anytime read more

The food was your average red lobster good and the staff was good. We had Jason as our server and he was very personable. Very easy to talk to. Our food came out a little slow but it was the end of the night and they were near closing hour. Don't know if that was the reason but ill chalk it up to tired chefs. The food was decent and flavorful. We got plenty of the cheddar bay biscuits which kept hubby happy while we waited for our meal. The 2 for $25 deal is going on now so we got a pretty good deal on our food. The only thing I wish is that their 2 for $25 had a little more variety. I managed to find one I liked though (the salmon) and hubby got the chicken. Both were tasty and fresh. I'd return if ever in the area. read more

I used to love going here, but the last 3 times I have been in the service and food were not good at all. I don't think I will be giving them any more of my business for awhile. Very disappointed read more

Our daughter asked to go for lunch and we made the mistake of agreeing. Just a TERRIBLE experience. The food here really is appalling. My wife chose fish tacos that smelt strange when served and luckily before she ate one saw mold on the soft taco shell!!!! The fish also smelt off. I had salad and soup, the Caesar salad was old and limp with no crunch to the lettuce, as if it had been made for a couple of days. The soup that accompanied my meal was heavy in an uncooked flour way and flavourless. My daughter had the same thing and agreed. So after one inedible and two poor meals we paid for the 2 soups and salads and left to eat somewhere else. I don't expect fantastic food at any franchise but at least it should be fresh and edible.... read more

The food at Red Lobster is normally awesome, and its that way here also. The quality is always fresh, and has amazing flavor. The only thing I've ever had an issue with here is the service. Normally its one extreme or the other. Either your service is amazing, or you have wait staff that don't even walk to your table. Its kind of hit and miss here. Plus, as all other Red Lobsters are, they are kind of pricey. Other than that, the food is great here. read more

A I've been to Red Lobster about 4 times in a few different states and its either the food or the service that leaves a bad taste own my mouth... It doesn't take much to make me happy. Just be nice to me and don't say, "we'll at least you got some right?" When my husband has to go to the bar to get us waters because we wait for 15 minutes....not cool.6 read more

Was very sceptical at first. We actually went to another restaurant first, but they were closed on sunday. We ordered a sweet & spicy shrimp app. It was very delicious. Than our entre came and the snow crab was excellent, our waitress Sarah was super. I also thought it was a nice touch that when they seated us, they asked if we were celebrating anything special. I am a chef, and it takes a lot to impress me. Good job red lobster. My only complaint would be the cleanliness of the rest rooms. read more

Food poisoning alert!!!!!!!! I seriously thought I was dying from how sick I got from eating here. Which is really upsetting bc I'm a huge Red Lobster fan! I was sick for days and still to this day (been a week) I feel nauseas daily. I tried contacting Red Lobster about this and they have not responded, which makes me even more dissapointed. I definitely do not recommend and caution you to stay away for your own health. read more

We drove over two hours to try and celebrate a birthday at Red Lobster. We got there as the location opened and waited for nearly five minutes for someone to come to the front desk. We had six in our party and were told that it would be an additional five minutes. We waited patiently as 15 other people were seated as they came in after we did. After ten minutes of waiting and no interaction from the staff, we asked how much longer it would be. They said it would be another 10-15 minutes. There was no interaction or explanation of why the delay. We left with a disappointed young person who had looked forward to having crab. However, we were able to go to another establishment that obviously had training on customer interaction and were greeted with eye contact and a friendly environment. I will never go to this restaurant again, but will go to the other establishment. read more

Worst service I've ever had. Only 3 other tables in restaurant and 25 minutes to get our drinks. Explained that we wanted our appetizers first and to make sure our meals weren't cooked and delivered first. Another 20 minutes to get the wrong appetizers and 5 minutes later we were told our meals were ready. Before our soup, before our salads......We asked for our bill for our drinks and the one appetizer they got right. The manager came out and asked what was wrong but didn't offer anything to make it right. Another 15 minutes to get the bill and they couldn't even work the register to take a credit card. Pathetic training of the wait staff and poor management customer relations. Never going back to this restaurant. read more

The red lobster in cheyenne is better than the one we are used to in salt lake. Very friendly service and fast!

The lobster tails with the lobster lovers entree were terrible. Tough and rubbery, overcooked. The linguine was ok. The waitress dropped off the food and we never saw her again, despite the place being half empty. Never going back. read more

Food was okay, but took an hour and ten minutes to receive it. Then waited on the check for thirty minutes. Total time was exactly two hours. read more

Im not to pleased with the parking. My mother has Gillian birrea and she cant really walk so we park in the handicap parking. But the to go parking spots were put up front while the handicap parking was on the side of the building furthest away from the door. read more

This was a terrible experience at Red Lobster. For starters, the Caesar salads had a lot of very gross lettuce in them. There was hardly any dressing on the salad, leaving the remaining good lettuce flavorless. When our dinner arrived, my baked potato was so cool the butter hardly melted, the broccoli on both plates was undone and had an earthy taste, my salmon looked like it had caught fire underneath on the skin, leaving the edges dry. The manager offered a new potato and broccoli. What, so I can eat it for dessert after my salmon? I declined, not wanting to waste the food. It was all edible, but not very good and not for the price I paid! When the waitress brought the check she told us that the manager took 10% off the bill. That barely covered the soda. We felt sorry for the waitress as terrible food quality on the part of the kitchen and horrible customer service on the part of the manager surely is cutting into her tips. Tipped her well but will never go back. read more

Red Lobster - Seafood Near Me - Cheyenne, Wyoming

We had to try the lobster specials. Of course, it was delicious. The service was spot on and we left feeling good. Awesome!

My wife and I both ordered drinks when we arrived. It took about 45 minutes to get the drinks. Server apologized and said that the bartender was busy with to go orders to make the drinks quicker. Than after ordering our meals it took another 30 minutes to get the food. When we finally received the meals, the kitchen forgot a part of my meal. Server again apologized and said they didn't want the rest of the meal to get cold waiting. How can you not know how long to cook food for and plan around the longest taking item.. we will never go back. This is not the first time we had issues with this restaurant. read more

The food here is very good, but the management could be better. We waited for a table for over a half hour, which is normal for a holiday in Cheyenne, but when we walked to the back of the restaurant the air conditioning was out and it was around 90 degrees inside. We asked why they did not tell us about the AC when we arrived and they had no answer. We would have appreciated a heads up so we at least had a choice to stay or not. So we just left and went to Olive Garden which was much nicer. read more

The food is always fresh. We have never had to wait long to be seated and served. The staff is friendly and prompt! I always get shrimp, always hot and fresh! read more

This is an outstanding Red Lobster very friendly staff our waitress Hailey was a ball of fire The food came quick and yummy

We had a party of 18 for my daughter's 8th birthday dinner. She always picks Red Lobster because of her love for crab legs. I wish I could say that we enjoyed ourselves. First off, it took forever for our 2 servers to greet us and offer us drinks. Our drinks took a very long time to get to us despite being a Thursday night with minimal customers. Half of our food orders came out 20 minutes after the first meals were delivered and several orders were wrong. The birthday girl was one of the last to be served her meal. Some of us were done with our meals before others even received theirs. We had to ask multiple times for refills on water and other drinks. For as much money as we ended up spending, one of our servers seemed more inconvenienced by us more than anything. Next year, we will be encouraging our daughter to choose a different restaurant and I will just make her crab legs at home rather than put ourselves through such a painful dining experience again. read more

We ate there last night. The service was good and I loved the shrimp trio. I was also pleased they had Samuel Adams on tap.

The food was good and the service was ok, pretty fast but I was a little disappointed with my meal. I got shrimp your way with popcorn shrimp and coconut shrimp bites. When I got my food I had maybe 6 coconut shrimp, the rest was popcorn. I should've just ordered two coconut shrimps so I could have enjoyed it. read more

Stopped through on a visit. This will be my last visit to a red lobster franchise. My salad had rotten lettuce fried food that was greasy. $100 bill no thanks. It was gross. Nothing was good go eat somewhere else. read more

I really enjoyed the meal. The flounder was tasty and cooked just right. I love the red cocktail sauce and the tarter sauce. The salad was fresh and yummy. Clam chowder is the best soup to get at Red Lobster. The location is in a great place. We enjoyed the decor and the pictures on the wall. read more

By far the worst restaurant in Cheyenne I've been too. The server was brand new which wasn't terrible but you could definitely tell she was trying her best. I ordered a strawberry mojito and when it cam out it looked like water with mint leaves and some strawberry chunks in it. I tasted it and it was terrible. I switched to a Margarita, the first was decent but the second tasted like it was just plain Margarita mix from a jug with no alcohol in it. The server got the manager and she made me a new one that was better than the one before. Our appetizers were the only good part of the meal. Once we actually got our main course they forgot one whole part of what I ordered. Thanks to the service staff and manager for being so polite and apologetic but that does not make up for the amount of money I spent of sub-par food that now has my stomach turning. read more

Went last night and didn't have a great experience. There was a wait so my husband and I sat the bar for a drink. It took at least fifteen minutes for the bartender to get my drink. He was sure arrogant!! Next we hardly saw our waiter. Took a long time to get any food and no refills of water were provided. Saw the manager walking around asking how meals were. He never asked us or we would have told him! read more

The food and our server were excellent. The problem we encountered was that we waited for 45 minutes to get a table large enough for 5, which would not have been a issue had we not ultimately been seated at a 4 top with an extra chair. We would not have minded sitting at a 4 top, except for the fact that there were numerous parties of 3-4 that were seated ahead of us before they went ahead and put us at the same size table those parties were seated at. When we brought it up to management we were given a pathetic excuse and was offered nothing to help make us feel better about the situation. The restaurant is currently undergoing a remodel, and they have very few tables that will seat more than a party of 4, so if you have a big group, you may reconsider Red Lobster as your first choice. read more

I would leave less than one star if I could. We came in with a party of 7 and were told we had a wait if up to 45 mins, then we're asked 3 times if we could split our party up all the while the continued to seat everyone else in the waiting room. The hostesses stopped glancing our way and proceeded to ignore us. If my 73 year old father didn't love seafood it would never never never come back here again. The hostesses at this red lobster are the most inept I have ever encountered. Don't come here, there are plenty of other places to eat in Cheyenne. read more

I have eaten here 3 times in the past 15 years. The food was horrible on my first visit. I waited several years and decided to give them a second try for lunch. That time the food wasn't too bad. I should have stopped there because my third was as horrible as my first trip. The meals aren't cheap so I expect a little bit of quality. Never again. read more

Ate at RL tonight. The stuffed sole and shrimp scampi did not dissappoint nor did the decaf and biscuts. The three star rating came from the big let down with their stuffed mushrooms. They used to be great but you might save your money and have something else. Also the service was a bust. Got appetizers but no plates. Had tonask for plates and biscuts, both which arrived with the salads. Then came an extraordinary wait for the entree. will go back but it might be a while. Definitely has slipped from what itvused to be. read more

2-27-2015 My husband, and 2 adult sons took me to RL for my 69th birthday! There was a wait of abt 20 min. so we went into the bar to have a drink. The girl bartender CARDED everyone--she said she cards everyone.. I had just renew my drivers license and the old one had been voided-I did not have the paper part w me. Now there was not a SOUL in the bar that was under 40---She would not serve me-and the "manager" would not either. NOW just when do you use COMMON SENSE??? When we were seated to eat--not a problem I had a glass of wine...That bartender I'm guessing got caught serving "friends" or others that were underage..SO she was CYA!! BUT I still think "COMMON SENSE" should have been used. The bar manager should have used some COMMON SENSE too! Will NEVER go to the bar at RL again!! Dinner service was great. But it was a real damper on my birthday! read more