Really dark in the restaurant. Service was nice and food took a while to get out. Food was very good and hot. Pricing was high, normal for red lobster.. read more

Florence Red Lobster has an amazing staff and if you're a seafood person, this is the place. Not only for seafood but burgers and chicken pasta as well. Come see us! read more

The wife and I have always had great experiences at the Florence Red lobster. The coconut shrimp pina colada sauce and the waltz favorite are our favorites. read more

Red lobster is best known for their complementary cheddar biscuits! They are garlicky, cheeses, and hot and fresh! They are everyone's favorite. Outside of that, our service and experience was subpar. This specific location seemed to be out of almost everything we wanted to order, and additionally, they seemed very short staffed. Even though the store was short staffed, all the employees were very kind. Our food took very long to bring out, and due to the long wait time in the kitchen, I wasn't able to fully enjoy the all you can eat shrimp because of closing time. Overall, red lobster does have great meals and drinks to enjoy, but this particular experience was not ideal. read more

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Brenden did an outstanding job! Very accommodating and quick to respond!! Food was good. However, I do not have a google account so I would recommend another way to get feedback from customers. I don't know who thought a feedback mechanism that is solely based on google thought it would be a good idea back in the corporate mothership!!! But, I found another way Red Lobster, if you are paying attention!! read more

This is what all the food is stored in and the dishes and utensils are not too far off. This is a container used to keep sauces and various food items in. A manager had set it over with the clean dishes clearly seeing the clam chowder residue. Do not eat here because there's no way whatever you get is clean. read more

Red Lobster - Average food storage container - Seafood Near Me - Florence, Alabama

I took my wife and mother to dinner on Saturday night at 5:30 pm. after we ordered, the waitress said that the biscuits were cooking. After 20 min. and us finishing our salads, she brought out 2 biscuits, and said more were cooking. After another 25 min. we had finished our meals and asked for a doggy box when she brought out 4 more. Cheddar Bay biscuits has always been a staple at Red Lobster, how do you not have enough on a Saturday night? and they were not even crowded. The service sucked and i will never be back! read more

I don't know which was worse the food or the service. I had the stuffed flounder with lobster sauce, mashed potatoes topped with lobster and the Mac and cheese. The little pieces of lobster were still cold inside. The serving was small which is good because it had no taste. My husband had the scallops and baked flounder. You could see through the fish it was so thin and the scallops were the size of a pencil eraser. After 1 bite of scallops he wouldn't eat anymore. We were a party of 5. Only 2 of us got refills on drinks. Had to find a waiter to find our waitress after waiting ,I kid you not ,15 minutes more she brought our ticket. It then took another 10 minutes to get checked out. Never again. Now my husband is spending his time in the bathroom. Just don't do it. read more

I'm a time traveler. I just stepped back thirty years into a Red Lobster in my hometown and the only thing that's changed is the food. Seriously, it's the same ceiling. Same tables. And I'm pretty sure it's the same menu. Not only that somebody lost the Hush-Puppies somewhere in the Space-Time continuum! Who has a seafood place without Hush-Puppies!?! The whole place was dark and looked like paneling. The vibe I got was "serial killer's basement". But the food was... well...not good. It just did not taste like it did thirty years ago. Bland. Hard. The tartar sauce did not taste like tartar sauce and overall the food was of poor quality. The two redeeming things in the whole experience were our waiter (Adam) who seemed to care and did a great job and of course the cheddar biscuits. Without these two the experience was a zero. In fact, I have decided that there isn't a shrimp-sized difference between Red Lobster and that other colorfully named seafood restaurant Long John Silver. read more

Had a good experience. Enjoyed food and cheddar biscuits. Waiter attentive and platter was tasty.

Service was good and so was the baked potato, but that's about all that I can say good about my visit. I ordered broiled flounder and was served tilapia. The prices have gone up and the quality of food has gone down. Tilapia is much cheaper to serve than flounder. I noticed there were very few customers. Lots of empty tables. No need to go back as there are lots of good seafood restaurants in the area. read more

Service is very slow got there at 6;00 got are food at 7:45 they where not even busy for a tuesday very sad

Great place never gotten a bad meal there.. our go to for seafood the garlic biscuits are very delicious and they make sure you have plenty read more

if you want know if new fish sandwich looks like tv ad ? . well yes !! an tasted fantastic . hugh piece of cod , cooked perfectly. read more

Red Lobster - NEW FISH SANDWICH - Seafood Near Me - Florence, Alabama

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It'll do if you don't mind paying for seafood dishes that seem like they were pre-made meals just heated up. It just misses the mark all around for me. The building doesn't seem as clean as it could be, the food isn't the level of quality to match the price. read more

My husband and I ate here tonight and had a lovely Valentines dinner! The lobster was very good. They was a bit busy so it took a while to get food out but our server, Alyssa, was super sweet and very attentive. We will definitely be back! read more

The service was terrible had to ask the server 5 different times for one drink, the server would NOT walk around the table to hand out hot plates, she expected the children to pass down hot plates. RIDICULOUS. And the restroom was disgusting.. WILL NOT BE BACK read more

Good service and large portions. I had the shrimp trio and I feel like they should have provided wheelchairs to the car! Pleasant atmosphere. read more

This is my go-to for seafood, but today I wasn't that pleased with with my food. I ordered the Lobster Lovers Dream and I was sadly disappointed after being told by my waitress that " That's ALOT of food" but upon it being brought out it was the smallest serving of food I'd ever seen and for it to have cost me $38 I was very unhappy. On top of the small portions my lobster was hard and chewy... not succulent like it says in the description. So I'm not happy at all with my recent visit. read more

Red lobster has seafood that's almost unbeatable but their problem is you get very little food and get overcharged for it. You can get a lot of the same seafood dishes at other restaurants but bigger portions at a lot cheaper price than you can at red lobster I mean red lobster is charging $25 to $40 for a plate of seafood with hardly any food on it! o my god!! Why!!??? read more

I took my family there the other week. The sever was great!!!!! One of the best!!!!!! He server brought out our Salad and the main course. Very fast service!! Food was great. They didn't have oysters but if your looking good fish and shrimp and lobster .good place to go read more

Took my Mother for her 78th Birthday. She was skeptical to order lobster because she said the last time it was like chewing rubber. This time she ordered a platter with crab legs, lobster tail and breaded shrimp. The shrimp was very salty. The crab legs were so soft you couldn't get the very small meat out. I had to uses a fork to shred the shell. Very little meat. The lobster was so tough, it wouldn't even peal off the shell. We told the server and she offered another meal. But as we had been there for an hour or so we didn't want to wait another 30 minutes to get another meal. I called the restaurant to no avail. Only voicemail. Asked the manager to call me but no response. You pay over $30 for one meal you should expect better. Won't go back for sure. read more

Remembering the good food we had a few years ago when dining there, my family and I were looking forward to lunch today. WE WERE MIGHTY DISAPPOINTED! The portions were very small; the shrimp salad had four small shrimp; the flounder was not much larger than a postage stamp and very thin; the side salad was very skimpy; the bisque was watery; and even the baked potato was small. The waitress seemed bored and wasn't very knowledgeable about the specials of the day. Needless to say, we will not be going back. read more

The food is great!!! Excellent service, very nice people, and good portions. They will clarify what you need to know, and if your waitress/waiter doesn't know they will find someone who does. Very nice people. Worth the money. read more

I took my mother there for her 78th Birthday. She was skeptical to order lobster because she said the last time it was like chewing rubber. This time she ordered a platter with crab legs, lobster tail and breaded shrimp. The shrimp was very salty. The crab legs were so soft you couldn't get the very small meat out. I had to uses a fork to shred the shell. Very little meat. The lobster was so tough, it wouldn't even peal off the shell. We told the server and she offered another meal. But as we had been there for an hour or so we didn't want to wait another 30 minutes to get another meal. I called the restaurant to no avail. Only voicemail. Asked the manager to call me but no response. You pay over $30 for one meal you should expect better. Won't go back for sure. I'm in Florence Alabama. Not California. read more

I haven't been to a RL since I was a child. I always remembered it as the Denny's of seafood :/ So I was very pleasantly surprised when my daughter and I went there yesterday for a late lunch for their Crabfest. From the beginning, the service was OUTSTANDING. A server greeted us immediately and asked what we wanted to drink, even though we could see she was clocking out and obviously leaving. But she was the first to see us, and was courteous enough to take care of us until another server could. Wish I had her name, but I thought that was very nice. Then after she got our drink order, our server, Arephra, and the manager, Leonard, were quick on her heels, both of them greeting us and then making our drinks. We ordered the crab, actually shared one platter, and it arrived quickly and was very good. We even had left overs, so I'm not sure what the Yelper below is talking about, the portions were huge. The only reason I didn't give it 5 stars is because it was a little pricey, but yes, you do get what you pay for. Service throughout was very attentive, and again, I am always impressed when you actually see a manager on the floor. These days that is super rare. Thank you Arephra and Leonard, we will def be back! read more

While food tastes good, you get vey little of it and it's prohibitively expensive. Not worth the money, IMHO. It's never that busy anymore and there's a reason why. Lunch portions are even more pathetic. Only on rare occassions will I eat here. read more

I went the other day and ordered the steak. It was so good! I didn't realize I would be getting so much food when ordering it. You get two sides and a salad along with your steak.'The biscuits were fantastic, and the food didn't even take long to come out! Our server was very attentive and kind. I hadn't been in a long time and I was very impressed! I will most definitely be back! read more