So I'm not a huge chain restaurant fan, but I had such a great experience here that I had to leave a review! We had Christina P for dinner and she made our meal. She was so outgoing and new exactly what we needed and when we needed it. We always have a lot of modifications and our special needs son who started the meal off screaming that he was scared of her (as he is with all strangers), but by the end he was laughing, actually ate quite a bit for him, and was so happy and asking to come again. That's amazing for a family like ours when it's so easy to dislike him or be scared, she went out of her way to make sure everything was perfect and for this family who doesn't get to go out a lot it meant the world! Thanks so much! Ask for Christina P and have a great meal! read more

I hate writing these type of reviews. Pam and I went to Red Lobster last night for Crab Fest because she loves crab as for me I am not a fan of crab but I love shrimp. We arrived a 4:30 PM there was one other table in the Restaurant and we were greeted a full 2 minutes later. our waiter Chris came to the table very nice young man however he was not trained and hade very little menu knowledge. Any time we sake a question he had to refer to the menu from food to cocktails. Now I will say that the biscuits are great but that is where is ends. Pam ordered the Tuesday crab feast and I ordered the all you can eat Shrimp pick 3. More time seem to be spent trying to take our order for sides than anything else. Pam had Cole Slaw and I had Mashed Potatoes. I had a Margarita and Pam had a Draft. The drinks were okay. Here comes the food we were excited. Bummer Pam's two Snow Crab clusters were the smallest Clusters we have ever seen. We dig in and Pam's crab are cold and I am talking refrigerator cold, which tells me that they were put in the pot frozen. We returned them and got her a new plate ad they were hot. We both tried her Cole Slaw and it was not made fresh but out of a carton two bites was all it took yuck. My food was also not very good. My shrimp scampi were good and hot but the breaded shrimp were defiantly from the freezer, and the breading was mushy and not at all crisp. I third shrimp choice was Shrimp with Linguini Alfredo, The pasta was from a box and ways over cook, and the Alfredo Sauce was either from a jar or a frozen back and this is the easiest sauce to make fresh in a restaurant. So I had one breaded shrimp, one bit of the Shrimp Alfredo and all 6 pieces of the Scampi. Very Sad. We will never return to this restaurant. read more

Just read my review from three years ago, and what a difference time makes. Visited for lunch today, slow seating, slow service and food was really salty and the restaurant is not well maintained. The server we had was friendly and polite, but could definitely tell she was handling more than her share of tables. Did not blame her, definitely a corporate/management issue, so she was not dinged financially from us. Definitely not enough servers or even a host/hostess scheduled. This location has been spiraling downward for many years. Just wonder how long it has left before they are closed! read more

I took my wife and son and myself to red lobster in Jackson Tennessee 6/27/26 the steak was tough and the lobster had the consistency as an old rag when I looked at my phone I was charged twice i believe it was put back on my card but it's the weekend so I'll have to wait till Monday to check my card at the bank read more

Delicious food, wonderful service, and a great atmosphere inside. I had the trout for the first time and it was so light and delicious. Love that it was perfectly cooked. The fire cracker Calamari was so good I ate the whole plate. This was my enjoy life day and I did just that. read more

See all

This location is spiraling. The steak had no seasoning, very tough, fried shrimp way too salty. Lobster tail had only two bites of meat-- definitely overcooked as well. For the prices, you would think the food would taste good and be up to par. My family has tried to give this location chance after chance and every time we leave disappointed. We have decided we won't be back to this location. It definitely needs new management. read more

Got here at 8pm and was quickly seated and that was about it. Many servers walked by us, ignored us, no drinks, no silverware, nothing. 15 minutes passed so we left. There were about 4 people in the restaurant and all of the servers we hanging out in the kitchen. Painful experience but I tried to give them another shot since it's been a year. What a sinking ship, this place is done. Always an empty parking lot when I drive by. I would skip this place. read more

Red Lobster - Empty restaurant at 8pm. - Seafood Near Me - Jackson, Tennessee

we really enjoyed the service that we received from our waitress Ms. Lexi Shaffer. She treated us with much respect and showed nothing but kindness. She explained the menu to us and our options. The food was spectacular and our drinks was on point. Thank you for the good customer service, Lexi Shaffer. read more

The atmosphere was nice, couldve been cleaner.. The service was really good, our server was super attentive and sweet. But the food was horrible. I mean BAD.. no seasoning, overcooked, and just plain BAD. This is my first time eating at Red Lobster. I was so excited to finally go and during crabfest at that, i was ready! I got the new seafood boil, and was extremely let down and underwhelmed. The shrimp was so overcooked. It lacked flavor, period. The crab wasn't cooked right and barely had any meat. Im SO disappointed I spent over $100 for such terrible food. read more

I decided to try this location but I was really disappointed with the quality for the price. I ended up requesting a refund for the mash and cake. The manager Greg was polite and took care of it. He stated with the cake it's already pre-sliced. The flounder was ok.. didn't look like picture. The lobster mash is an up charge and wasn't worth that with 3 pieces of lobster. Would I visit again probably not red lobster is a hit and miss chain read more

See all

The food is good.nice shrimp and clam strips.the biscuits are good.the service is a bit slow sometimes not all the time.they get you seated very fast.inside looks nice.always has clean bathrooms read more

This Red Lobster is just like most Red Lobsters you may dine in. I would have rated it a 5 star, but my lobster tail was not up to par. But my linguini was delicious. The server was great as well! read more

Red Lobster - the front of the restaurant at night - Seafood Near Me - Jackson, Tennessee

See all

Red lobster is very tasty however the service was a little bit slow the food tasted great but I wish the service was a little faster.

Wonderful fried shrimp as always. Can't hurt Walt's shrimp. The salad was the best I have EVER had at Red Lobster. It was a work of art. Better than the ones in Nashville. Jackson, Tn you rock! read more

Love the food here. There special Redhook sauce is the best. Service is also great. They have started giving out really less sauce for their dishes unlike previous years so a little disappointed. read more

We both ordered the Admiral Feast. Snow crab, lobster tail, fried shrimp and shrimp scampi. Everything was cooked well, was served piping hot and delicious. Accompanied by a Caesar salad and green beans. Of course the rolls were amazing. Our waiter was the epitome of customer service We were very well attended too. I highly recommend this location. Have a Yelptastic Evening!! read more

It's a pretty good Thursday or Friday Eve! Shane was absolutely amazing! He made our dining experience a pleasure. Thank you, Shane, for being so attentive. read more

Rude hostess. Lots of bugs flying around. Old and dirty. My fish and chips was very greasy. I live here, so I'm used to the "Jackson experience". They stopped trying here years ago. Red L. Prices, but not the service or atmosphere. In Nashville they would be out of business in a minute. Decent place to go, but know what your getting. read more

My family decided to come down here for a relative's birthday.The food was amazing.initially we had a 35 minute wait,but it only took 10 minutes .Our waiter had conversation which was nice,and all together we had a great time.We left full with to go plates. read more

Meh. Brother-in-law ordered a coke. It wasn't working. I ordered a blue moon, it wasn't working. Sister wanted mahi-mahi and server had to see if they had any since so many of the food items are out of stock. Seriously, they were out of fish and chips.... We always come for my son's birthday since it's his favorite and a tradition at this point. However, if it continues to be run this way I imagine it won't be open a year from now. read more

There sea food is okay, although there stakes are very bad, and they don't know how to cook them, in my experience seafood places that also sell steaks, the stakes are never good, if you like seafood then go ahead, but if your looking for stale, would not recommend, aswell as there waiters are Very Rude W. Buchanan read more

We got here at 11 25 and did not get our food till 12 30 poor staff no one ever came to check on us and we just left

Excellent service and pricing and there food looks like the men items. Good job on the shrimp

I ordered fish and chips and had it delivered to my residence. Immediately the smell of it was disgusting and as soon I saw the fish it went straight in the trash. read more

Red Lobster - Fish and Chips - Seafood Near Me - Jackson, Tennessee

Sat at the bar. Waitress needs to be fired. Im usually not that harsh but its true. Food was good...bad service. Real bad. read more

Red Lobster - Shrimp cocktail. Fried shrimp playter. Stuffed mushrooms. N dont forget those cheddar bay biscuits. Boo at the bartender - Seafood Near Me - Jackson, Tennessee

The service here definitely made up for the horrible service we received at the Clarksville restaurant. Hostess could have been nicer when we asked for a booth. (There was no one here.) We asked the waitress to let us sit in a warmer place and she was great. The previous seat was really cold and I overheard another patron complaining. The food was delicious and our waitress was fantastic. read more

Very surprised. Hubby and I ate here a couple years ago and swore to never return. His mama loves lobster and we recently took her here to indulge. What a turn-around! Great food. Great service. Clean. Now we will definitely return! read more

We have eaten at this location multiple times every year over the few years and the food and service has been excellent. Surprisingly they also have an excellent steak for those who do not enjoy seafood. We have a large family and they have always been very nice and accommodating! Will continue to make this a regular evening out. read more

First, there isn't a problem with the wait staff but the cook is terrible. Coconut shrimp appetizer was good but the main meal was terrible. Overcooked everything. Fried shrimp was a dark brown and no taste just rubbery. the Grill shrimp same thing. dried out and rubbery. The lobster tail, I should say half a lobster tail was dried out and no taste other then the butter for flavoring. The lemon whatever pasta, was overly and I mean overly lemony That's all you could taste was lemon. And of course I wanted the asparagus for an EXTRA charge and it came grilled to nearly burnt on the tips. No taste, hard to chew and burnt taste. Needless to say, we will never go back to Red Lobster and it was the only time out to a restaurant with my husband in over 2 years (our 24th wedding anniversary) and $99.66 for the worst meal ever. read more

We had a party of seven and were told we had a 45 minute wait. After about an hour and five minutes of waiting our party was called. They then tell us that our party was written down as a party of two, so we had to wait twenty more minutes. Meanwhile it was obvious that parties with a greater number than ours were already being seated. If you want somewhere that is organized and well ran, I don't suggest eating there. read more

I love seafood, but my husband is less enthusiastic about it, so we usually go for something different. As a joke last Christmas I gave him a $100 gift card for Red Lobster. At least I thought it was funny! We used the last of the card this week and it turned out pretty well. We had the 3-course lunch offerings with clam chowder/salad, coconut shrimp, and fish and chips. My husband really liked the cold salad with onions and all sorts of toppings with just the right amount of dressing. The clam chowder was a little on the thin side, but had lovely, juicy clams and no grit. We both liked the coconut shrimp very much. The fish and chips were good enough and similar to the UK version. Nothing rivals the fish and chips we had during our life in England, but these were above average. Our server was Jessica, who couldn't have been better. Every need was met with a smile. What I especially appreciated was the young man who so quietly cleared the tables. It was so nice not to be assaulted with the horrible clatter of dishes being thrown into the bin. Both he and Jessica then very thoroughly sanitized the tables AND seats, which was pleasing to us. I made a point of thanking them both for jobs well done. All in all, the food was decent in a tidy dining area, with excellent service. read more

We had the best experience at Red Lobster last night. The food was good, as usual, but our server was an absolute delight! Her name is Adrianne. We will ask for her in the future. She was so friendly and attentive but didn't hover or come by every 30 seconds. read more

This recent visit on an Sunday afternoon rush felt like a casual Tuesday lunch dinner. From the server to the assisting staff made my experience more than relaxing. I was reminded of a noon meal on the Alabama-Orange beach area. The shrimp and scallops were cooked to perfection. I will definitely be returning sooner than before. read more

The service was really bad. I waited at my table for almost 15 minutes before my server decided to do his job. They were out of everything on the menu I wAnted to order. I didn't know that many people in Jackson Tennessee wanted grilled salmon, asparagus and a baked potato on a Wednesday night... The place wasn't that busy... I left... Might be back might not. read more

Servers were very polite and anticipated customer needs. The appetizers were well prepared and, best of all, menus and a high chair were waiting for us at the table when we were seated. read more

Poor quality for the cost of the menu. Everything tends to be kinda warm at best. I had a Caesar salad with my meal and the lettuce was so wet no dressing would stick to it. Not horrible but not worth it either read more

We love Red Lobster. We went there on Saturday night for an early Valentine's day dinner. The hostess could have been polite, but win some lose some. My biggest complaint was that upon entering the facility we noticed a lot of debris on the floor. Restaurant was not busy, why was this not attended to? We will not be coming back. read more

My wife and I recently ate at Red Lobster in Jackson. I was not impressed with the service or the food. Our waiter was not very friendly but was just OK and the fried shrimp was the worst I have ever had at any Red Lobster. Food or service not nearly like in the past. Where did you get these employees? From the hostess down to the waiters. Maybe cause I was there at 5:00 PM on Thursday instead of prime time on weekend??? read more

I have never written a review about a positive experience somewhere. That's how great this Red Lobster was. My husband and I came with his family to celebrate his and his aunt's birthdays; we were a party of ten. We called ahead to put our name on the list to hopefully. It have to wait too long on a table, but we ended up having to wait about 30 minutes because the party already at or table sat for roughly 45 minutes after finishing their meal and wouldn't leave. Management profusely apologized for our wait, even though it wasn't their fault. We understood and didn't mind waiting. When our table was ready and we were seated, management offered us two free appetizers for our wait (and ended up giving us four). This definitely wasn't necessary, but it really showed how much they value their customers. Our waitress, Jackie, was hands down the best server I have ever seen. She busted her tail to make sure our glasses were full and her guests were happy (not to mention, she also sang a beautiful rendition of "Happy Birthday" to the guests of honor). This Red Lobster is very lucky to have her on staff, and we were lucky to have her as our server. This was the best service and management I have ever seen and I hope to return in the future. Thank you Jackie and the rest of the staff for an incredible dining experience! read more

I have been here 4 times. The service is excellent. People are so nice but the food is terrible. It's Red Lobster so it's not fine dining but everything is over salted to the point it is not edible. Even the biscuits! read more