Fantastic service! Becca was a great and very attentive. The food was also very good and the restaurant was very clean. I highly recommend the Magical Blue Hawaiian and popcorn shrimp! read more

I did carry out. Build your own feast. I chose 2 main lobster tails, shrimp scampi, grilled shrimp, mashed potatoes and broccoli. Even though my receipt shows broccoli they still didn't give it to me and they gave me the orzo rice instead. I really don't eat much carbs and I would've much preferred broccoli as I originally requested. However, the price point for two lobster tails and about 12 or 14 shrimp that are decent size is pretty good. It was made quickly and ready for pick up right away. I live about 25 minutes away and it was still warm when I got home. Packaging was done correctly. Nothing spilled and staff were nice. read more

Nuthin' but a "Sea" thang! Wow, what a great dinner. The only thing missing was Flavor Flav himself who's injected new life into this brand. They even had a Snoop and Dre cocktail of some sort that wasn't just Gin and Juice. I think it should be $1.87 during happy hour, but that's just me. I arrived just before happy hour was ending (around 5:50p) and was able to order 2 Long Island Iced Teas. And the waitress was cool about it and brought me the 2nd one when I was ready! I ordered the Build Your Own Ultimate Feast with a Lobster Tail, Crab Legs, Walt's Favorite Shrimp, and Garlic Shrimp Scampi. All were delicious and I poured the remaining scampi juice on the orzo rice for added flavor. So good! The Side Salad (served beforehand) was fresh and delicious too. And since I was dining by myself, I didn't have to worry about being shellfish and ate all of the Cheddar Bay Biscuits! I think I'm going to Cheddar Bay for my next vacation. (Cheddar Dre biscuits anyone?). This was probably one of the best seafood meals I've had in a while! Thanks to the team at Red Lobster for this. I'll probably be back here, if not to another Red Lobster, soon! read more

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We almost walked out. It took 32 minutes from the time we sat down until the server came to take our drink order. Not sure why there was such a delay in getting served when the restaurant was not busy. No apologies were given. We didn't complain. We just won't come back. Food was lukewarm at best. At least the restaurant and restrooms were clean. read more

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My husband and I went there for my Birthday on Wednesday, I ordered the steak and lobster, I was really disappointed with the little piece of lobster that was small enough to fit in the palm of my hand. The steak came out looking good but was tough plus for what you're paying ($25.00) you don't get two sides, I would have loved mashed potatoes and a veggie for that price but only got a veggie. I should have gotten the coconut shrimp. Diamond was a good waiter, very nice and not pushy. read more

Red Lobster - Coconut shrimp, steak & lobster - Seafood Near Me - Mount Pleasant, Wisconsin

A most thoughtful and pleasant surprise from the Red Lobster team this evening (8/24/25)! When we were seated, the waiter casually asked if we were celebrating anything. Well indeed we were - our 40th wedding anniversary. We continued with a delicious meal and then came the surprise - a huge ice cream sundae for two accompanied by a congratulatory card signed by the entire team! In addition, a couple members of the wait staff dropped by the table to personally congratulate us. Thanks so much for making us feel special!! Paul & Kathy Holley, Racine, WI read more

I was so pleasantly surprised with my experience! I was a little apprehensive to go to a chain restaurant, but I'm so glad I did. The service was excellent. Staff was very friendly. The food came out as quickly as I would have expected. The waitress did a great job checking in on us and keeping our drinks fresh. The food was delicious and fresh. Every employee greeted us as we walked in and out. If you have a taste for seafood, Red Lobster in Racine will take care of you! read more

Every single thing! National chain that sucks across the board! Food,services and ambience all suck!

Our food was absolutely delicious- shared the Ultimate Feast with crab legs & lobster, Walt's Favorite Shrimp and Shrimp Alfredo... way more food than two people could eat. Everything was perfectly cooked & seasoned. The accompanying hush puppies and crispy Brussels sprouts were amazing! Highly recommend those Brussels sprouts! Our server, Avanti, went out of her way to make sure we had everything we needed- she was very attentive without bringing annoying! We will be back! read more

Poor service and my steak was burnt and my lobster missing so I guess grub hub needed more than I did... never order from them again for the money spent read more

Red Lobster - Seafood Near Me - Mount Pleasant, Wisconsin

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Waited 20 min for waters and service in a filthy booth. My server was nice my steak ordered medium rare it was well done I couldn't cut it. Made me a new one took 37 min for them to ask if I wanted it boxed up to go. Long story short, dirty place, seafood was good, steak and vegetables over salted and over cooked. Server was nice. read more

Service was pretty good ,though they seen to be short of help .My coconut shrimp was a little over cooked but still tasty. I worry they may go out of business . read more

We went to RL in Mt Pleasant, WI on Friday, June 13, 2025 and what an absolutely horrible experience! I will say that our waitress and manager on site were nice but it did not make the rating better for the horrible food we were served. Me and hubby ordered the ultimate feast. Mine was crab legs, lobster, shrimp linguine, and fried shrimp. Hubby had the same but added scallops. The crab n lobster were still cold to the touch and the fried shrimp had a freezer burn taste to them. I hadn't know abt the lobster when the manager came to our table so, I digress w that. She offered to "open another box of shrimp" and serve those. NP, but again, they had a bad aftertaste. The manager did bring some hot crab legs out. The linguine Alfredo was noodles and abt 4 shrimp so I asked for more sauce. She brought out a BOWL of sauce and when I tasted it, it was a watered down version of true Alfredo that seemed to come out of a bag and they added fresh parsley for garnish. I myself am a cook and know how to make ANY DISH if I can have the main recipe. I had her take the shrimp back BITH TIMES and didn't eat them at all. The bill was $175 which is ridiculous considering the prep and portions. We paid the tab and left our waitress the standard 20% for us. If I had my way, what we weren't able to eat would've had to suffice for the tip bc either way, we'd be out of a few dollars. Being in the Midwest there's never any fresh seafood (which is weird considering its off the lake) so you really dont expect too much. But as a kid from the Eastcoast who grew up along the beltway (DC, VA, MD) I know how seafood should taste and this was "D" to "F" Class seafood. I will NEVER EAT THERE AGAIN! They should just shut this place down like they did Applebee's bc if you're not gonna make sure ppl get what they pay for, you shouldn't be in business! I kept trying to give them the benefit of the doubt bc seafood is limited around here as far as baked/broiled vs. fried and that's half the problem. They were one of the restaurant chains that have been on the chopping block and I think they should go on and just chuck it bc I don't see them getting better. Don't waste your time. It's better if u can make it at home! Mine is MUCH BETTER anyway but I was under the weather which is why we got RL's. read more

The Ultimate Feast is amazing and huge! Yes, I can usually eat the whole thing and to make matters worse, I even upgrade to Coconut Shrimp. Ha! I miss those cheddar cheese biscuits, which of course I dip in ranch dressing. I usually don't order an appetizer here since you already get so much food with the feast including a salad and biscuits. I've had good service here for the most part. Although, there was kind of a weird moment here on my birthday. I came in for dinner and the waitress asked if we were celebrating. I said, "Yes, it's my birthday." At the end of dinner the same waitress comes over and says, "Would you like a dessert for your birthday? I mean wait, would you like to BUY a dessert for your birthday?" Haha. It was strange. Overall, I love coming to Red Lobster. read more

warning do not eat there...waste of money and food is either burnt or raw and they have roaches in the restaurant and the manager and district manager laugh's about the issue but let's see if they laughed at it when the health department comes in.......... read more

I was pleasantly surprised recently with my Red Lobster lunch. I've had so-so meals here on a few occasions in the past but I feel like they have stepped up their game or maybe I just got lucky, either way my lunch was great! The clam chowder soup was excellent, everything you want in a creamy bowl of chowder and the complimentary biscuits were great for dipping in my soup. I was also really impressed with the crab cake appetizer! Full of lump crab and hardly any bread crumbs; I guess with a name like Red Lobster you better not skimp on the seafood! Topped off lunch with a blended specialty drink, coconut pineapple tropical deliciousness :) read more

Red Lobster - Specialty drinks were yummy - Seafood Near Me - Mount Pleasant, Wisconsin

Restaurant looked empty but I can only eat at the bar with my elderly mom? I'm claustrophobic and need a window seat or a place I can see a window. we left without eating. read more

This might have been one of the worst experiences I have ever had as a restaurant customer. We were told several times that the biscuits were burned so it would be a while. The waitress brought a salad and coleslaw without any silverware (before our appetizers came). We waited 5 minutes until we could get her attention and ask for silverware. When our appetizers did come, she didn't bring appetizer plates. It took another 3 minutes to get her attention and ask for appetizer plates. While we were eating there were several employees complaining to each other about something. I ordered a meal to go and when the waitress brought it out, she was tying it up in a ripped plastic bag. It was ripped on two sides and she was unaware. The last and worst part of that experience was that my daughter was up all night with FOOD POISONING! Worst $142.00 I've ever spent!!! read more

VERY Disappointed with this visit. Soup and other items cold. Never had a bad waitress before this one needs more training. Manager was very nice n helpful. read more

The best experience I ever had, I honestly loved the fact that as soon as I walked in Wendy the host greeted us at the front door saying with her deepest sympathy she is so sorry that they are extremely booked and busy. Lucky since we did call in and make a reservation before we came. When we got seated we had such a lovely waitress named Jordyn and she was so caring about us and our table. I definitely recommend and so thankful. They both need a raise but Wendy 10/10 customer service!! read more

Red Lobster - Rock Lobster Tail - Seafood Near Me - Mount Pleasant, Wisconsin

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Waitress didn't know the beers on draft. Out of corona beer, bottled. Fairly new environment, doesnt smell that great waking in. The food was not bad, and still maintaining good prices. Overall a fair place to have some seafood. read more

We came in on a Saturday with a large party for my daughter's birthday. It was not long before a large table was prepared to seat a dozen people. We were in a nice area. The service was prompt. When our orders were taken, and our food served, we were nicely surprised that each meal was fresh and carefully prepared. I asked for oil and vinegar for my salad (special diet) and was served just what I requested. From beginning to end, it was a wonderful place to have a party. Thanks to all of the workers who made my daughter's day special. read more

Walked in there for the first time, and they literally have no hostess, and all the waitresses just ignored us, we stood there awkwardly for about 5 min, and just walked out, absolutely ridiculous, even for covid problems, they should have a hostess. read more

Red Lobster has really gone down hill with their food! It has gotten really cheap but still remains at their expensive prices. They range between $15-$40 a plate and serve cheap versions of what they used to sell... even the biscuits have gotten smaller. Our pre-frozen overly breaded appetizers tasted freezer burned. read more

Service was late it didn't show at our table for 20 minutes. Food was an hour wait and served cold.

Food and staff are excellent! Food cooked perfectly and the waiter was fantastic! We will be back!

I came in tonight with high hopes and expectations only to have them dashed and destroyed on my poor stomach. I ordered the lobster bisque as a starter and it was just as appetizing as the last time I ordered it. The friendly and accomidating waitress made me fresh coffee to accompany it. I think it goes without saying that the cheddar Bay biscuits were far too appetizing for my waistline. So we can simply say delicious. My pick two came with a salad. I chose the ceasar salad and asked for no croutons and our server very kindly accomidated me. It was lettuce, shaved parmessian and dressing. Nothing special but the lettuce was fresh and it was well dressed. Everything was going well, the service was attentive and prompt and then the floor fell out from under my booth. I chose the parrot isle jumbo coconut shrimp and the garlic-grilled shrimp skewer . I upscaled my mashed potatoes to the creamy lobster mashed potatoes and I added a lobster tail. I chose to have my lobster grilled. The coconut shrimp was excellent. It was cooked well and was flavorful. The grilled shrimp was lacking in all flavor. The shrimp itself was flavorless and if there was any garlic on it I would be flabbergasted. The rice was cooked aldente but again flavorless. The lobster tail was well grilled and quite perfect. Which brings us to the mashed potatoes. To be fair and honest these looked amazing. I took a picture and happily put my phone down to try them. I am not exaggerating when I state that I almost spit these horrid potatoes into my napkin. These were such a disappointment. The lobster on top was overly sweet, nausiatingly so. The potatoes themselves were I'm guessing instant or drastically over processed and the cheese sauce was plastic for lack of a better term. Please do yourself a favor and avoid these for your health. The manager removed the potatoes from the bill without asking. Again the service was excellent tonight. In conclusion do yourself a favor and spend your dining dollars elsewhere. read more

Red Lobster - Creamy lobster mashed potatoes, don't think about the calories you might cry. - Seafood Near Me - Mount Pleasant, Wisconsin

Food was good. Service okay. I was disappointed with the shrimp and lobster tacos. Pick de gallo was oversized chopped tomatoes with some cilantro read more

Absolutely the worst experience. I understand that most restaurants are understaffed. I don't have high expectations when I go a restaurant. I like good food and semi decent service. However, the waitress brings out half the meal and doesn't complete the dish until it is cold and 20 minutes after we ask her for the rest of the dish! I would rather wait longer for my meal than a half completed plate that takes forever! What is the point of eating a nice meal when you can't even eat it hot. We asked for a box and the receipt and the waitress hides because she knows we aren't happy. But has the gall to ask if we paid when she clearly sent the other waitress to our table! If Kathlyn is your waitress just walk out! Trust me over $125 for a cold seafood meal is not worth it. read more

Oh my gosh I wish I would've read the reviews before I went here for a business lunch. The service was horrendously slow, the poor waitress had 12 tables she claimed. She said I'm fine with 12 tables I said I'm not I'm tired of waiting! Based on the reviews this is a pattern and a problem. Management certainly should get their act together and figure out how to properly staff a restaurant. This is one seafood doozy I would definitely throw back! read more

Went in at 3:15, waited a while nobody came out, walked around the restaurant a little looking for someone, went back by the reception area and waited a while longer, a waitress finally noticed us and told us to wait a little while, we did, nobody came so we left. Didn't seem like they had enough people to run a red lobster. read more

We had a great time at "Crab Fest"celebrating our anniversary and enjoying our free chocolate sundae! Thanks to our waitress (Iris) it was a wonderful time. Very creative in her plate decoration. read more

Red Lobster - Great way to celebrate...CRAB FEST ...then a surprise complementary chocolate sundae! Great waitress (Iris) too!! - Seafood Near Me - Mount Pleasant, Wisconsin

My friend and I went to red Lobster for a good meal on an early Friday night. Her husband has been in the ICU for a week and a half in critical condition. Needless to say, she needed a good meal. We ordered our food and it took an extremely long time. When the food was served I first noticed the noodles - they looked dried out and disgusting. Then noticed the asparagus- also indelible, the lobster was overdone , and the entire meal seemed like it was sitting around for a long time. The fish and chips were not good at all- one small piece of fish.- that's not fish and chips to me. This is a seafood place- i do not understand. We called waitresses over and said take food away. Lacking in management- back staff cooking and food preparation. Place need to hire staff members that want to work and care about peoples dinning experience. Left I felt so bad for my friend who just needed a break and have a good meal. read more

This was my first time at Red Lobster and the whole experience exceeded our expectations. We came during a down time and tried the endless shrimp. Our waiter was attentive and fast with her service. Our endless shrimp always came out hot and in a timely manner. Our overall experience was enjoyable with good hot food and great service! Will definitely be returning for more endless shrimp! read more

I went on a Tuesday early afternoon. Place was quite. Waitress was ok. Nothing outstanding. Basically took drink order and food order. Would set food down and walk away after each course not even checking to see how food was. Had to wait for biscuits. And finished meal before they came out. Felt very rushed. Wasn't even there an hour. Bad customer experience. read more

if I could do -3 stars I would rather go to Mc Donald's than this place again told use 40 min wait took 140 min for table and 40 mins for waiter read more

I want to say that Red Lobstrr sent me a gift card making things right does the meals I had issues with. Thank you.

Just left here. Not busy what so ever. Waited 10 minutes for someone to come to the counter. It was like a ghost town. Finally 2 employees arrive to the counter and still 2 minutes without acknowledgement. Finally then the a manager named Dave says it will be a 5-10 minute wait. (You've got to be kidding me! Remember it was like a ghost town) 3 of us used to come here about 1x a week. We walked out and went across the parking lot to Texas Road House. Never again going back to Red Lobster. Better service is a must if you don't want to loose your customers to another place. read more

Red Lobster - Great service at Texas Road House - Seafood Near Me - Mount Pleasant, Wisconsin

Let me preface this review by saying that I am one of the most reasonable dine-in customers you will find. I am patient, polite and always try to find the merit in at least tipping the industry standard. During my recent visit at this location, I was accompanied by my wife, three daughters and our ten month old son. It was late afternoon on a Tuesday and the in-house customers were few and far in between. The front desk was empty and we were waiting a good five minutes for the host to show up. After being shown to our table, which was clean and correctly chosen for our group size, we waited another five minutes for our server to arrive. In order to cut down on time, we had our appetizers and drink selections ready to order by the time she arrived. We also decided to order our entrees during this time, to be brought out some time after the apps were to be served. During the wait for appetizers, a full fifteen minutes, my wife moved some items around on the table for more space, including the electronic gaming kiosk. Moving the kiosk would later prove to be the cause for a charge on our bill; apparently, when you touch the screen it somehow registers that you want to play a game without any kind of confirmation or permission request. More on that later. When they were brought out (finally), our appetizers were delicious, but seemed to have spent a good deal of time under heat lamps. We were informed that the plates were hot, which was great, except that the server was placing dishes out in front of our ten month old son, who of course instantly tried to grab them. This dangerous practice would continue with nearly every appetizer and entree on his side of the table. We did express that greater care be taken with this, but to no avail. About ten minutes after we were finished with those, our server came to us and stated, "so it looks like your entrees were never rung through" which means our main courses were never started and she had to take our entree orders a second time, as if we had just sat down to eat. She placed a basket of undercooked rolls at our table and left. So we waited. And waited. Four patient young children, their mother and me. Twenty minutes later, a different server came out and told us it would be another ten minutes. After fifteen minutes we were brought out half of our entrees. The second half of our entrees arrived a little over five minutes later. Let me reiterate that there were about five tables being served at the time, with idle servers standing around, seemingly waiting for something to happen. Not a busy front-end by any means! We were never once prompted for refills, our drinks getting down to melting ice until the very end. We received one utensil for cracking crab that we had to pass between three people. Every wait for our server to return was ten minutes or more, so it seemed like punishment to ask for anything. We were never once checked on. In order to try and make up for the extraordinary amount of time we spent waiting, our server offered to remove the gameplay purchase we never knew we had incurred. We argued that we didn't play any games and it was ultimately removed. Well over two hours and one hundred twenty four dollars later, we shuffled out of the restaurant, tired, and dissatisfied. This was the most terrible dining experience I've ever received at a Red Lobster or ANY restaurant for that matter. Previous to this encounter, this nightmare scenario, I had been to the Mt Pleasant, WI location dozens of times, starting with the day after it first opened. Originally, we were set to eat at the Gurnee location. However, the Google restaurant page for that location erroneously stated that the Gurnee Red Lobster was dine-in, so we decided to soothe ourselves and our hungry children by traveling at the expense of a 40 minute drive to this Mt Pleasant location. This experience will ultimately be the reason we never do business with another Red Lobster again, unless something is done to correct the bad service we received. It's a shame, too, because the poor way we were treated really overshadowed our expectations and put a bad light on what was mostly a delicious meal. -Disappointed In Mount Pleasant read more

Went to this location during an all you can eat shrimp special. Not only was the place unorganized but once we got seated, the waiter told us that he can help us get rolls and salad but only Jesus could help with the Shrimp. The place was so behind on providing shrimp. 2 other groups walked out after waiting on shrimp refills and never getting them. One table beside us had finished everything and never got their shrimp refills. We ended up leaving because we had now waited 2 hours at our table and no shrimp yet. Not worth all that. read more