Service was great at first, but towards the end it seemed like it took forever to be check on on. By the time we got our check it took forever to pay and leave. I had to ask another waitress to take our bill. FOOD: as "red lobster" you are known for seafood... but my snow crab legs were cooked a little long. Tasty but to have perfect crab legs the meat is easy to de shell but in my case it was a hassle. I've had crab legs from a little place that's like a hole in the wall... and the food was AMAZING and cooked perfectly to order... today I left half satisfied and still hungry.. and I paid for 45.00 worth of sea food... to be real this place is kinda a joke! If I want sea food this will be my last option. More along the line of desperate will the my only reason for return. read more

This was worst experience I ever had Red Lobster. I ordered to go, I ordered Fish and Chips, I get fish with rice and coleslaw, with no fries, completely wrong. The Second order, I just wanted a baked potato and fried shrimp and potato was Rotten. Picture attached. The moral of the story if you order to go. Check your food and before leaving or paying. I see way this restaurant rates low. read more

All of the employees at this Red Lobster were very nice. Also all the staff is very knowledgeable about service animals. Especially our waiter Ashley. My mom and I always go to Red Lobster for the holidays. Unfortunately, this year I was in the hospital for Christmas and New Years and was unable to go. When I finally got released my mom and I went. We told our waiter Ashley that this was our Christmas/New Years dinner and what she did was AMAZING!!! When our desserts came out there was a sweet little surprise that said "Merry Christmas" and "Happy New Year" on the plates. It was a very nice surprise to see and I can't wait to go there again. Favorite place!!! read more

Red Lobster - Seafood Near Me - Spring Hill, Florida

We tried to eat here last night. We arrived and the manager was causing total chaos at the hostess station. Very disorganized. She then invited us to have a drink at the bar while we waited for our table. The bartender was lovely. After a while my husband walked over and found out that they skipped right over us. They then seated us at a table. Thank goodness we still had our drinks from the bar. We sat at the table for almost 15 minutes without even being approached by anyone. We also noticed that the table beside us have been sitting there a while with half empty drinks in an empty basket of biscuits. It didn't look like they were getting anything else anytime soon We then decided just to get up and go back to the bar to eat. No one even noticed. We ordered our food from the bar, but we quickly noticed that they were inundated with DoorDash orders and started to worry. The bartender did put in our order right away. After we waited a while, we were given two biscuits. We continue to watch the manager running around barking orders at everyone, but not helping. Another couple at the end of the bar got up and left. Because my husband ordered the endless shrimp he was concerned that even once we got our meal it would take forever if we wanted any other shrimp. We told them that we were leaving and walked out. The management is completely chaotic. She sends everyone in circles. The poor bartender is completely overwhelmed by DoorDash orders. They should hire someone separately to do those. We ended up going across the street to the Thai pot. Now this place I highly recommend. Delicious food and great service. As for Red Lobster, what used to be a great place is now a thing of the past. I hope that the bartender finds another job. She deserves better. She kept a smile on her face and did everything she could to keep up. The young hostess was also very pleasant. Unfortunately, she was having to take orders from the manager, which was causing confusion. I cannot comment on the wait staff as we were never acknowledged by them. You would think with a manager running all over the restaurant she would've noticed something like this. Go to Thai Pot. And if you really want Red Lobster, it seems like you might be able to get some if you call DoorDash. We actually considered doing it from the restaurant. read more

Ate at Red Lobster on Monday. Endless Shrimp is terrific! The menu us overhauled and evening better! They have excellent service and Wayne, their Manager has turned this restaurant into a fine dining experience at affordable prices. This location us in Spring Hill, Florida. I encourage you to go and check it out! read more

I dined here with a friend, my treat. I ordered the chicken Caesar salad and he got the bay platter (or something like that). Drinks are too expensive at RL so I had water. Good service and food. Happy, happy, happy. read more

Just finished eating at Red Lobster. It was pretty good service pretty slow. The food was a small portion but perfect no leftovers. Salads were delicious. The scallops and the stuffed flounder were good . I would go back. read more

Love those cheddar biscuits!!!! This is my favorite Red Lobster! Food is great!! It gets crowded!! read more

Red Lobster - Seafood Near Me - Spring Hill, Florida

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The service was very good tonight with server Jason. He was attentive, and super polite. He didn't make us feel any pressure at all. Not too loud and not too much crowd on this dreary Friday night. The green beans were a bit undercooked, thus tasting like celery. They needed some seasoning or something to make them special. The fish and chips is what I got as my course. It was OK, but didn't really stand out in my head and I have enjoyed it more other places. The coconut shrimp was good, but the plain shrimp was bland. You need to ask for the sauces on the side. The Caesar salad, ask for light on the dressing unless you want your lettuce drowning. :) Fries weren't very fried. Overall, it was an OK meal! read more

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Nothing special here. If you've been to the average Red Lobster, then you know what to expect from this one. Service was middle-of-the-road, as was the food. No extra effort, no mistakes. The Shrimp Fest offerings came out fast some times, slow others, putting it (again) right smack in the middle. It's just about as 5/10 as you can get. No major complaints, no major compliments. On a side note, one waitress advised us during a recent visit to try a different restaurant for fish and chips. Awkward! read more

Whatever you folks do do not eat at the bar! Service at the bar is horrible. Between making drinks and making drinks then cleaning up. If they have time for you then they'll take your order when they good and ready. Then the bartender was talking smack behind your back to another waiter. Dude don't stair at me when she's talking about me? My bread came out 20 minuets later after I ask for it twice. The lady next to me doing the takeout had the same problem! Yes we talked and we roll our eyes and trying not to say much. Food was fine but the service at the bar? DON'T DO IT! read more

I rarely give such a bad review, however, this is one time k will. My partner and his sister and I went there to try to enjoy a nice dinner. It was not in any way crowded for was around 430pm. We usually go to dinner this time to avoid crowds. Any way.. made our orders. My partner and his sister received theirs, a person, not our server, flopped a plate down and took off. Would t have mind this except for the fact wasn't what I ordered. After a while the server came by asked how things were and I quickly said actually no, she looked at the meal and admitted was not what I ordered. So she took the platter away and about 5 minutes later I saw another server with the exact plate left with me being taken to I guess the rightful customer. After about 15 minutes the server brought me a serving of baked potato and broccoli and slid it o. The table and she said here take this and the rest will come, which by the way was the admiral feast platter, I was so aggravated I told her, no thank you I do t want it. And the. Said as a matter of fact I don't want anything now to cancel the order. She went to I guess the manager and I guess let her know what happened she brought the dish and apologized and I told her too thank you. She asked if was sure and I said yes. The server and manager was talking and I clearly heard they mention that they felt I may have trying to get a free meal.. I was simmering by this time. After a little while the manager and server came to the booth again this time with the platter and sides. I looked at them and said I didn't want the food before and don't want it now. The manager asked if I was sure that she already took the meal off the bill.. I felt like she was in fact thinking I was trying to get a free meal.. I told her that I still didn't want it she then said it was already cooked and she could put in a to go box. I told her that under no circumstances did I want the meal and if they would have brought the correct meal and not a piece mill resolution I would have accepted and paid for the meal. They made a wrong assumption that I was trying to get a free meal and that was not even remotely the case. I am sure they gave the meal to another customer as they did with the k e that started this fiasco. read more

Yes, we're in the middle of a pandemic. BUT the restaurant is open. What's the point in the limited menu and NO SALAD??!?!! Seriously! Same prices though! Seems to me they used this pandemic to made that "executive decision" disappointing! I've been bringing my dad to this Red Lobster for years and it just makes me mad! read more

Red lobster is a shadow of its formal self. I used to love to go there for the great seafood and great service. The only thing left on the menu that is good is the good is the cheese biscuits. My wife and I just went there in order to snow crab. It described it as market price so we asked what is the market price. We were told that it was $33 something for a for a Pound and $44 something For a 1/2 a pound. This made no sense to us so we asked our waiter a second and 3rd time to clarify how a 1/2 a pound is more expensive than a pound he never was able to explain it so I just went ahead and ordered a pound each. The food came but it took us 3 times asking him for silverware And napkins. The c*** tasted good however it was wise overdone and would only come out in little strings so it was much more difficult to eat. My wife ordered the crispy brussel sprouts which is an upcharge as a side. It tasted awful it was like someone had poured half a bottle of soy sauce on it and then burned it. The broccoli side I ordered had such a foul smell to it I couldn't eat it. I had not been out to red lobster in a long time I'm as it turns out I understand Darden restaurants no longer owns red lobster which now makes sense because no way Darden would allow a restaurant to have gone downhill that much. The bathrooms were dirty and everything looked dusty and the rugs were in bad need of cleaning. Unfortunately I will never eat another red lobster I can't believe that they're going to be able to stay in business with that kind of food. read more

Always go to the Spring Hill Red Lobster for special occasions. It's my birthday and what a disappointment! Portions were so small and hardly visible on the plate. No birthday dessert nor were we asked if we wanted dessert. Service was sub-par. It was not busy so really no excuse. Prices are outrageous for the serving size. Our 51st anniversary is next month, we will be going elsewhere. read more

I had a great server, however the Lobster bisque was so salty. I couldn't eat it. Ordered grilled Shrimp, Lobster,and substituted scallops instead of Salmon. Nothing was cooked close to being done. Last time for me! read more

Insulted by the service. Spent two and a half hours in redlobster and only ate a salad and one biscuit. After 20 min at the table we still didn't get drink orders in. I had to go to the bar to order ice tea for our table. Found later I also had to go back to the bar for refills. Told the server we were drinking sweet tea and adk for refills. She brings unsweet tea and some sweetner packets and said they are out of sweet tea. Ask for more than the 4 biscuits several times throught the visit. We finially got them after we got the check. When we were served my plate of shrimp scampi came out with a shrimp tail that was eten off of and was cold and rubbery. They reserved me food that was leftovers off someone elses plate. I couldnt trust the rest of my meal to eat it after seeing that. The manager wouldnt even come out to address rhe situation. Couldnt find the server for 30 minuites to put in a second order of shrimp for the all you can eat or to address serving me food off someone elses plate. I use to enjoy red lobster. I will never go back again. read more

Probably one of our worst dining experiences. And we're old. We arrived early on Friday night,were seated immediately. Ordered drinks. They were delivered reasonably quickly. Seemed to be straight vodka rather than martinis. Relatively quickly the bartender appeared with a glass of vermouth (?) to add to each drink as it was apparently forgotten. The poor waitress clearly didn't know the menu or current availability. Returned 2 or 3 times to revise choices. Brought hubby's crab clusters well after other entrees. Without any tools to crack them. Another waiter in the meantime tried 2ce to deliver another tables entrees to us My scallops and shrimp were teensy overcooked specimens. The scallops swimming in butter in a plastic boat. Feel badly for staff. Poorly trained and no support. Inexpensive relatively but not a pleasant experience. Would not return. read more

We had a great meal at Red Lobster tonight. Several weeks ago we stopped in during CrabFest and signed up for their rewards program. I received an invitation to a sneak preview of their new all you can eat shrimp so tonight was the night. I had the Sriracha Honey shrimp and the Teriyaki grilled shrimp. While the Sriracha Honey could have been much spicer for me, it was flavorful. The Teriyaki Grilled shrimp was tender and perfectly cooked. My husband had the Shrimp pasta and the fried shrimp. He said both were good and I can attest to the nicely fried shrimp. The Cheddar Bay biscuits were excellent as well. In addition to the food being on point, our server Donnie, did a great job. He went above and beyond when I asked about the brand of sour cream they used in the baked potatoes. He went and found out the brand for me! Not sure it's sold in local grocery stores but it was the best sour cream I've had in a long time. Plus the baked potato was not over cooked or hadn't been leave in the warm oven for a long time. If you haven't been to Red Lobster in a while ( and really, going to RL for seafood in a coastal community?) try it and ask for Donnie. The manager is well engaged also Wayne- making sure the customers were pleased and enjoying the meal. read more

After a year of not going, we reluctantly tried our local Red Lobster again because we LOVE the Endless Shrimp. Once we arrived we thought it would be much better this time because literally 95% of the restaurant was empty. Once our server finally showed up, service was still awful by the way, we proceeded to let her know our drink order and that we would like the Endless Shrimp. Before I could even finish saying Shrimp Scampi, she said we're not doing that. I asked her to repeat herself because I thought I must have misunderstood her, she then yells over to the hostess to ask him to tell us the same thing she said, and the only way we could get the deal was if we were reward members and received a specific email about the shrimp deal. When I asked her why there were so many ads about it, including the actual Red Lobster website that says it doesn't end until tomorrow, the 17th, she simply said, " I don't know what to tell you, we're not doing that". That's when we left, because obviously we weren't going to get any legitimate responses from these employees. Do yourself a favor and chose some place else or a different location because this place has no idea what they are doing. read more

Been sitting here almost two hours just trying to enjoy a meal. They had to go to a grocery store to get lettuce. Our soup, salads, appetizers and dinners all came to the table at the same time. Took us over a half hour just to get boxes to take our food home. I will never come here again. read more

Ate here twice 1st time was ok the second time the waitress was a table reacher we had a long table she passed a hot plate over to the other side, I got charged extra $2.49 for asperigas was listed as a side that went with entrée. Had a coupon for a free appetizer she would not honor it because sh said only one coupon per table the coupon said good for 2 entrees my wife and I paid for 2 entrees. won't go back there again. read more

Some people on this Red Lobster location is very irresponsible. We posted an order online to be delivered to us. But at time of delivery someone from restaurant call us and ask us to go pick up instead, without any explanation of what really happened. So I get in the car, had to stop for gas, then drove 20 min to restaurant. When I arrived to pick up, only half of the food were given to me, when I asked they said the other half were delivered to my home as I was driving to them. Complete mess up. My family had to wait until late night (10:30Pm) so we could eat. Everything was cold. I asked to speak with the manager but some lady were sent instead. I dont even know if the real manager knows about this.We are never ordering online from RedLobster again and I will make sure to tell everybody that I know about this. If you thinking about ordering online or visiting this location. Think again. If they can mess up a simple online order. Anything can happen. Do yourself a favor and order or visit a different restaurant. read more

Okay, I must admit I'm not a regular customer of this chain but have had many a fine meal at different locations around the south. This however was the worst Red Lobster I have been to. My food was sparse and over cooked. The shrimp were no bigger than a quarter and the scallops were smaller than dime. I don't know if it was just this one location or if overall the chain has took a nose dive? I can honestly say that Captain "D's" is a better place to eat than this place!!! read more

We went there yesterday for my husbands 90th B.D. Extremely dis appointed !!!! We got the salmon New Orleans w/shrimp and what should have been a delicious sauce (It always has been). Both the salmon and shrimp tasted frozen ! Not fresh at all !!! It is supposed to be ! I don't know what the sauce was (?) it certainly wasn't what it should have been (terrible) Waitress asked what 2 sides we wanted and one of the sides is now salad (2 to choose from) (cezar and coleslaw) No garden salad anymore ! So we got a baked potatoe and cezar salad. Not only was the meal terrible but the waitress acted mad the whole time and never came back to ask if we needed anything or if everything was alright. Needless to say that is the last time we will go there !!!!! . read more

Last night I took my lovely wife out for dinner. We arrived at 6:15 was seated quickly. It had been a while since we had been to RL and the prices were up. Service was efficient. Why, dirty plates left on table to long. Drinks went empty. Salad was plopped down in front of us. We ordered the Ultimate feast with the 1.99 special side. The seafood was exceptional. The special side that was a sweet potato nuts and marshmallow bake with bourbon casserole was a instant potato tasteless waste of money. It had the texture of my 5 month old grandsons food. Enjoy your meal but skip the extra $ side. When we shared our dislike of the side our server told us. " people either love it or hate it". When we finished eating and paid the $94 bill. We looked at each other and said I'm stuffed. I forget that it's a chain restaurant with classy prices. read more

UNBELIEVABLE !!!!!!!!!!!!!!!! Just left RED Lobster !!!! Springhill ! Manager John was notified, His Bar Tender was in bath room stall, apron on stall floor !!!!!!! Hear me, Bar Tender !!!! Apron !!! Bathroom stall floor. John's response , " Sorry you had to see that " !!!!! Hear me Corporate office ????? John, could care less. I was drinking wine , 6.00 a glass, poured by this Sick, untrained, uneducated, Bar Tender,Manager !!!! Ecoli, salmonella, hepatitis , just to mention a few mean anything??? I am sick on my stomach !!! Throwing up since I left. Where were her hands , what was on them, when she was touching my glass rim ???? unbelievable !!!!! read more

The food was superb! My sister and I had the Ultimate Lobster Fest, her husband had NY strip steak and shrimp and mine had the parmesan crusted tilapia. Everything was great. We also ordered drinks and got to take home commemorative glasses!! Sadly, here comes the part that makes it a 3 star restaurant: the staff. Not my waitress, she was on point. It was the ones cleaning and walking around serving. Gossip! Drama! Hateful remarks! Cursing! We heard it all. They were openly hostile towards each other. It was shocking. They didn't even care that we were nearly the only ones in there and could perfectly hear every word that was said. NOT professional. read more

Idk what happened to this Red Lobster location.... It used to be really good. Lobster and shrimp were rubber and crab legs were like smooshy goo... Really gross. read more

Was hoping this would be better . Slow service and hair in my food . Mu meal was taken off the bill and I received an apology but lost my appetite after that. May give it another try during my next visit but the whole place could use a good cleaning and update read more

First the waitress was very very slow and they were only three tables we were patient she brought a draft beer that was flat took it back and got another beer didn't take the draft beer off the bill it was endless shrimp some of it was cold some of it was warm I don't know why anybody goes there anymore read more

Had 2 gift cards we were anxious to use! My husband and I ordered the $30 Lobster plate with added seafood stuffing. I was initially surprised that the lobster was presented belly up..not at all appetizing. Our next disappointment was that it was dry and chewy. The best part of the meal was our waitress. She was very attentive and cordial. Unfortunately I didn't get her name! I guarantee if I EVER go back to Red Lobster I will never order lobster. By far the worst I have ever had. Sorry we wasted our $75 worth of gift cards on this meal. read more

My wife and myself love the seafood platters every time we visit, we also like the service, from the friendly servers? read more

The last weekend in January my husband and I went there for lunch - it was awful! The grilled asparagus was burned and hard - no seasoning on the food the lobster was shriveled up in the tail and dry - our check was over $70 - for that price you would think they would have a more competent chef doing preparations on a Sunday afternoon! The manager did take $5.00 of the bill but we were very disappointed - we love seafood and it was something we don't usually splurge on - I would not recommend it to anyone! The chef clearly needs more training! read more

Went with a friend to celebrate our birthday sat at the bar. Ordered the stone crab. We asked first were they fresh or frozen. The bartender asked Wayne the manager and he said they were fresh never frozen. So for 30$ we got a pound. They came out and we cracked into them and sure enough they were frozen. The meat tasted dirty and old. The meat also stuck to the claw. They were definitely gross. We asked the bartender for mayo she brought out a cup of ice. Poor service. She seemed way confused. Drinks were okay. We both got one of each of the 50th year anniversary cocktails which came with a take home glass as I was walking to the door she yelled across the bar that I could not take home the one glass only the other embarrassed as I was. The whole place had a bad smell like a nursing home. Right in the foyer on the carpet was a big hole in the carpet. When I went to the restroom someone had threw up in the sink. It looked like a salad. We did not have anything to eat other than the crabs. Which we did not finish. We got our check and left. read more

Red Lobster - Seafood Near Me - Spring Hill, Florida

my date and i just left red lobster. my dinner was great, his too. he had shrimp alfredo. i had fried shrimp. no complaints here. and the service was good. our server (nick) was great. he kept checking on us to make sure we were happy with our meal. i would definetly return. read more

Bugs in the ice machine! Obviose flies in the ice and the manager tried to convince me it as in my head... gladly paid for my meal.. No reduction requested.. However, we will not be back. Listen to your customers! Managers name is Wayne. read more

Great place my Fiancée loves the crab stuffed mushrooms and the crab legs. Good surf and turf and just a really nice place. Always kept clean and the service is always prompt and the servers polite. One of our favorite spots in town. read more

I stopped in tonight and got the endless shrimp. The bartender asked me to close the tab when my food arrived because she was leaving. I paid, she was still there when I left, I got no more shrimp. Endless shrimp is a scam. But the food was good. read more

Gotta say we stopped going to the Red Lobster in Port Richey because the food was pretty bad... sad to say this place is even worse!!! Salad had a hair in it, and all the food was cold... manager came to apologize and then I realized it was the manager that used to work the Port Richey Red Lobster... bad news Spring Hill this location will be at the bottom of the barrel pretty soon... we are going to give the Port Richey another try since Obviously management has changed. read more