I visited Red Lobster with a group of four today. We had joined the waitlist in advance and were told the wait would be around 10-15 minutes after checking in. However, as I didn't receive a text after about 10 minutes so I went inside to inquire about our table. The hostess claimed she had called me, but I never received the call. This was a red flag. Then Despite being seated, we waited for over 20 minutes without any service, not even water. After my husband hailed a hostess, we were promised assistance, but another 10 minutes passed with no greeting or service. Frustrated, we opted to leave. On our way out, we noticed the hostess my husband had spoken to avoiding us intentionally, and another staff member just sitting outside. I strongly recommend avoiding this location entirely. Horrible service, I will not be surprised if this location closes down. read more

Roaches. Bench seats in dining area were lifted during peak dinner hour exposing traps with roaches. While I applaud you for taking steps to mitigate your infestation, I would suggest taking pride in the appearance of the dining room and not exposing your customer to your insect traps. Food was as to be expected for RL, but we won't be returning due to the apparent roach infestation. read more

Red Lobster - Seat removed from bench exposing trapped roaches to customers. Keeping it classy. - Seafood Near Me - Springfield, Pennsylvania

Service was quick and great. Food was in huge portion. Personally liked the lobster pizza the best and then the Cedar shrimp salmon and scallops combo which has very good sauce. The live Maine lobster and crab trio was okay. The bread before the meal was excellent. Brocoli as side was perfect. read more

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My husband and I ordered takeout from here Sunday evening.. $75 later (no appetizers, just our two dinners, 6 extra cheddar biscuits, and dessert) it was the worst dinner we've ever had!.. My steak was not cooked "medium"- it was rare... I threw the majority of it out b/c it was too chewy!.. $6.99 to add a crabcake is ridiculous when they are the size of a meatball!.. I can buy a box of frozen crabcakes in the frozen food aisle of a grocery store for less money and better quality! Red Lobster used to be really good but lately their food has gotten worse!.. Never again! read more

Red Lobster - Seafood Near Me - Springfield, Pennsylvania

This place is good when my nearly 3 year old son is in the mood for some fried shrimp and biscuits. I actually enjoy the fish and chips myself. But it is what it is. I've been disappointed here in the past. It's a roll of the dice with these chains. But those cheddar biscuits... I could really defile myself over those. read more

Bad decisions have consequences For some ridiculous reason my friend likes Red lobster, I'm not sure why I didn't end the friendship after finding this out but, here we are. We're trying to figure out what to order when she sees red lobster available on door dash, I agreed to go with it thinking I could probably still find something they couldn't really mess up. I haven't eaten from this chain in about 10 years but my memories are that the biscuits were good & everything else is cheap & lack luster. Any who, we ordered. I ended up with catfish, I figured it they just cooked it through I could season it if need be. My friend got a endless shrimp option. The 2 stars are for the biscuits and catfish which was ok after a sprinkle of Cajun spices. The rest of the food was blahhhh. Packaged horrible, cheap little over cooked shrimp. My baked potato was just a big potato not cut with no condiments. There was an order of fries that appeared to be mostly eaten. Very long delivery time & just all around not worth it. This place is a hard pass. read more

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I have nothing bad to say about this location. I have been twice. My service was fast both times, and my server was polite as well. I never had to wait long to be seated, and there is plenty of parking in their own private lot. I appreciated the TV's on the wall near the bar for viewing sports. that's always a plus. read more

Red Lobster - Seafood Near Me - Springfield, Pennsylvania

If I could give no stars I would. The food was horrible and not worth the money. The waitresses were very nice but service horrible. The menus were dirty, food all over them. I will never enter another Red Lobster again . Sad read more

The manager is unprofessional and thanks to Marcus i got a little Tipsy but they noSey And ghetto

I had a terrible experience with Olive Garden a few days ago and ended up walking out and going to Red Lobster. My son and I hit the door at 9:45 and I was worried because they close at 10 but the hostess assured us it was fine and we sat and waited just a few minutes to be seated. Our server was Amy who was lovely and did a terrific job. We really enjoyed our food and we left with leftovers that we enjoyed again the next day. Just wanted to thank you for a wonderful night out with my son! read more

I will forever love Red Lobster for drinks and biscuits. When I say FOREVER, I mean FOREVER EVER! I use to love when they have shrimp fest but I am slowly turning into a snob and hating chain restaurants (slow on the snob but I do presently hate chain food). I don't go to chains unless my family forced me to go and in this case, my sister needed me to go with her and the kids since her hubby had other plans. Nonetheless, good time with the fam, waiter was cute but service was disorganized and slow. I guess we can't have it all! =p read more

Red Lobster - Sangria - Seafood Near Me - Springfield, Pennsylvania

Guys, this place is a hard pass. They got two stars because they didn't mess up the boxed cheddar bay biscuit recipe and my waitress was doing the best she could with the hand she was dealt. First the food was gross. Not only could I taste the freezer burn on tilapia I ordered, but I found a piece of plastic in my string beans. Yes, PLASTIC. My compensation was, another plate of string beans. Uh NO THANKS. The service was also so slow. If I wasn't there to celebrate my 85 year old grandma's birthday I would have left after the 20 minutes we spent just sitting there sipping water waiting for our waitress to take our order. After our order was taken, there was another 30 minute wait for the food. When we finally got the food, orders were messed up or just plain forgotten. It was a hot mess. Who is training these people? I mean I really could go on and on about how horrible this Red Lobster was, but I'm not going to waste my time. In the words of Kanye: Coming to this restaurant was a choice and I obviously made the wrong choice. Don't be like me--stay away. read more

While the food was okay, the service was exceptional! NEVER EVER have I gone to any restaurant and the server was great. Good but NEVER EXCEPTIONAL! Mark is a nice, straight to the point server. We did not have to ask for anything and I mean ANYTHING!! He even brought extra ranch dressing without us asking. He brought extra of everything. I was so impressed I walked over to the manager and informed her of his excellence. She immediately knew whom I was speaking of. At the end of the meal, he not only brought over extra biscuits for us to take home but also brought take away trays, the check, and to go bags (WITHOUT us asking)!! read more

Red Lobster - Enjoying a nice evening at Red Lobster!! - Seafood Near Me - Springfield, Pennsylvania

Red Lobster definitely fell off. My dish was good, but yeah they definitely fell off. Our waiter was forgetful as hell, he definitely did not want to be there. Smh lol read more

Red Lobster - Red Lobster definitely fell off. My dish was good, but yeah they definitely fell off. - Seafood Near Me - Springfield, Pennsylvania

The problem I had with this location was the food. The staff is great! Very friendly and professional. Getting a table was fast. They serve a mean martini. I ordered the mini lobster roll as a appetizer. The lobster was dry and tasteless. Then I ordered the Ultimate Feast. I got a lobster tail that looked reheated, dry and very chewy. It wasn't the first time this has happened. Just thought it would was a "once in a lifetime" thing. But two times in a row? If you're paying almost $30 for a plate, it should be done right. Maybe it was just a bad couple of nights or a busy day. I just know one thing. The next time I going to the one in King Of Prussia. read more

Red Lobster - Seafood Near Me - Springfield, Pennsylvania

My server was great , even though they messed up on my dinner he was very polite about it I believe his name was Ed . Great biscuits and my shrimp trio is always on point read more

Red Lobster - Seafood Near Me - Springfield, Pennsylvania

I stopped going there a very long time cause every time I got it has gotten worse! The portions have gone down and the quality of the food has gone way down too! The staff is very rude! The final straw is when I got sick from the food there! It happened to someone that I work with too. She got sick from the food there as well! My family is never going there ever again! read more

I have been going to this Red Lobster off and in for most of my 45 yr life. Last night was the LAST time. Lets start with what is most evident. The clientele is some of the most rude, unkempt cheap complaining diners around and they like to come in tables of 10 with at least 4 children. We literally had that exact table next to us. But I cannot really blame the establishment for who comes to eat there. Or can I? Maybe don't bend to their every demand for something deducted off their bill. The drinks: My $10 Bombay Sapphire martini tasted like s**t. I asked for dirty and it seemed like it was 1/2 olive juice. The bartender is SLOW. Our waiter was really trying and I tipped him well, but I don't think he was trained well (go figure) and he was in the weeds. But I do not blame him for our experience. The food: I got a mixed grill which is Scallops on a skewer, Shrimp on a skewer, and I upped the entree to $33 with a filet mignon. the shrimp and scallops were pretty good, if a little bland. The steak was AWFUL. I ordered it medium, it was medium well verging on well. It was shoe leather. I am not even sure it was a filet. Oh that's right I ordered a 1/2 doz raw oysters as an appetizer. Well I got 1 dozen... Its not about money, I really was trying to watch my calorie intake, and if it wasn't for the calories listed to guilt me, I would have ordered the dozen. The waiter tried to get the bill trimmed to reflect the 1/2 I didn't order but the manager denied it. Whatever thats not that big a deal, however the oysters were crap. I should not have expected better but I can get great ones right down the street at the Clam Tavern. My dinner companion's food was ok according to her, she got the 4 course feast with lobster bisque and shrimp linguini. It took us 2 hours to eat and get the check. The Check was $93. I have gotten better food from Uber Eats for half that. The table of 10 probably had a smaller bill after all of the deductions. So you ask... Did I complain? nope. I figured all it would do was make people like my waiter feel bad and possibly delay eating and god forbid get invited back with a coupon.. no thanks. besides I could really see this day coming for the past 5 years. Oh I have to comment on one other thing. They added tabletop screens with games and to pay your check. Yeah, that ought to class up the place. It seems RL is on its way to becoming just like Joes Crab Shack a seafood dump. RL used to be a classy place with a nice quiet ambiance and good food. RIP. read more

The food was poor. The bathrooms smelled and were dirty. I ordered tacos w/o meat. I received mostly sauce, very little cabbage and corn and half of a cherry tomato on each one. I'm a vegetarian, but I was there for a birthday since this is a seafood restaurant. I couldn't be the only vegetarian to dine at this location. My husband wasn't pleased with his lobster mac and cheese. For the price of the meal, it should have been more than simple box mac and cheese with canned lobster chunks. My mother's broccoli wasn't fresh. None of the food had any seasoning... NONE! You just got cooked food with no salt or pepper on it. Even the drinks weren't great; they were watered down. read more

I ordered the ultimate feast and I was highly disappointed. The shrimp scampi was very over cooked and the fried shrimp was fried too hard. The crab legs were not fresh and I had to get a new order two different times. The lobster was decent. The manager was made aware of the level of disappointment especially since that dish was $30. On top of that the service was very slow. read more

Wow... Where should I start.. Lol.. I'm speechless right about now. Let me breathe for a second and gather my thoughts..... This review is more about the straight up ignorant people that I was seated next to... The service and food was ok. Actually, the service was very good... I had only stopped in for lunch. And I wound up seated in a booth next a drunk couple... Lots of cursing about everything, in a general conversation kind of way... Everything from the food to family was mutha f'n this, and mutha f'n that... How I knew that they were enjoying the food came in the form of, this shit is gooood... really f'n gooood...lol.. sad and funny at the same time... How I keep getting seated next to folks like this while I'm working puzzle me.. There was no one else seated in the area that we were in to have the same shocked look on their face... They even cracked the crab legs with their teeth...every last one of them.... The only thing that could be salvaged from this meal was the fact that it was a cheap shrimp lunch for me, and not lobster dinner...lol.. Considering that it looked like a decent business district, this experience threw me off a bit.. I'm not above hanging with the drunk crowd... I'd just like to decide when I'm gonna be hanging with the drunk crowd...lol. read more

I really enjoyed my time at red lobster with the kind staff and wonderful sea food. I got the wood grilled shrimp and sirloin and it tasted like it just come out of the ocean. There was one thing that I did not like and that there was no Manhattan clam chowder on the menu on the menu. I was totally shocked when I didn't see it on there. that would make me want to come there way more. Overall everything was great read more

Over the years, i had run Hot and Cold on my feelings for Red Lobster. Location, Atmosphere, Ambiance, these are only three parts of a Restaurant's Life Story. It can be a: 'To Be Continued', with everyone waiting for the next chapter or a book in the series; 'The Expose' for the papers or Gossip Rags.. as my Wife is fond of saying - " Whatever. " We have not not gone out for Dinner for sometime. When we did go out for dinner: Seafood/Clam Tavern or Seafood Shanty. Asian/Pearl or /Heng's Thai. Many Italian Restaurants have come and gone, along the way before Bertucci's went South for Us and there isn't one Italian Restaurant in the area we would go for an Italian Dinner. At least we have Gaetano's for Pizza. For years we had our Corner Diner for Breakfast, Lunch and Dinner; other local restaurants, joints and dives near Stores/Malls, when we shopped at Breakfast time, our easiest meal of the day that saved time and energy for all of us. The trek to Red Lobster would be a needed test run for a Special Birthday Dinner Out. Boy, did we make a big mistake! Pick up a fork from the table and stick it in or to Red Lobster......they are done. Ships have sailed, Bells have Rung, Books have Closed, Blow out the Candles. There is nothing new or exciting, here. The empty smiles have been generously tipped; all due to: force of habit, we might be back, we want to be remembered as good tippers. Red Lobster might as well phone in whatever they do in the kitchen, it is so routine and dull, you have to wonder how they have been here so long, the same could be said for Clam Tavern.....What Can You Do New For Sea Food? The only excitement that is happening for Sea Food can be found at ????? Enough Said!!!! How' that Tim?? Just to mention in fact: Patrone, which we have rediscovered is more in the vein of 'SYCAMORE'. Yes, i said that. It is as much Italian as Hagen Das-Neopolitan Ice Cream. It is a "When Worlds Collide" Restaurant. That is a compliment. read more

I've been coming to this Red Lobster locations for years! It's a nice place and it's rare to see a Red Lobster in this area so it's usually really pack and sometimes the wait can be quite long . However I love the food and the service here . I really think the carpets need to be changed, but that's neither here nor there . Food is good and tasty but I'm very traditional and don't experiment much with the menu.This time around, I tried the Salmon for the first time to satisfy a craving and it was ok !!! I definitely give this place more stars because I just overall adore seafood and they are really nice and accommodating . The interiors features low lights and a boat/ sea feeling. They have a full bar feature and during happy hour they have a wide selection of drinks . For the amount of traffic they get, I think they're doing a pretty good job . I did have to add some season to the salmon though Parking space available on site spent about $56 for this entire meal. Pics inserted . read more

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I like Red Lobster every now and then. It's not exciting, but the food is good enough, and you usually know what you get. This time around, we had a little surprise. Big, black hair in my wife's cheese biscuit. Guess we won't be going back. Shame, the server couldn't have been nicer, and the rest of the food was up to par, but... read more

This was the worst service I ever received. We didn't get biscuits until after we payed and we're ready to leave. My order was wrong. The baked potatoes I ordered looked like someone spat in it. No meal suggestions and a crappy waiter. Never going back and I advise anyone thinking about this place to rethink. read more

Red Lobster - The baked potatoe I ordered which was supposed to have cheese and sour cream on it yet it has what appears to be spit on it. - Seafood Near Me - Springfield, Pennsylvania

This was sooo amazing! Especially that we can all agree that nothing beats the cheddar bay biscuits out of the park. BEST BISCUITS EVER!

Infested with gnats & flies. Couldn't even enjoy my meal with insects circling around everything. Waitstaff confirmed the infestation problem. Manager acted as though it was normal. 0 stars. Manager gave me a giftcard because of the insects. Still calling the Dept of Health. read more

Red Lobster - Picture of the flies. - Seafood Near Me - Springfield, Pennsylvania

Do not eat at this restaurant. The tilapia parmesan I ordered was delivered grey, chewy and raw. The cheesecake dessert arrived naked without any strawberries or drizzled sauce. I have not returned a dish to the kitchen all year, except today, when I returned two at this restaurant. Spare yourself the disappointment. Find another location to dine at. The cooks don't know what they're doing. read more

We went there for lunch on a Saturday. We were seated immediately and had a very pleasant waiter named Norris wait on us. He was very quick and polite. He brought everything in a timely manner. Our food came out very hot and was absolutely delicious. My Aunt had broiled Flounder and a baked potato and I had the new Shrimp and Lobster pot pie with hand dipped shrimp. It was delicious. My only complaint was our waiter asked me if I wanted a box to go while I was still eating. I clearly had my mouth full of food when he stopped to ask. One other thing, in the Lobster tank, there was one lone lobster with no claws. It was horrible! Made me and my Aunt both sad. I know Lobsters are food and I understand that. But it seemed cruel for a Lobster to have no claws. Other than that lunch was perfect. read more

First time eating there yesterday and i was very satisfied. The only reason i gave it 4 instead of 5 stars is because of the wait. It was only about 30min but it was uncomfortable because there was no where to stand except in front of the lady's room. The food and service was great though! My waiter was very pleasant n had good suggestions, i liked that he was honest about wat was good n wat wasnt. Very much appreciated that. For the amount that me and my bf paid, i'd say it was worth every penny. We had fruit drinks, cheesy biscuit, two entrees that came with salads and it was about 40 bucks. My bf got the endless shrimp n he pretty much tasted all the different kinds of shrimp they had to offer. Even though the portions r small each time u asked for more, it allowed u to taste all the different flavored shrimp they had to offer. Overall, it was a good experience. read more

Such a great vibe in here! Plenty of space, friendly staff and well priced food. You can't go wrong with their lunch specials! I had the flounder and baked potato Lynch, woah! Flounder was loaded with flavor, potato was huge and the sour cream was wonderful! read more

I ordered delivery from here through Door Dash since I didn't get anything to eat while I was out and didn't feel like going back out. I live 10 minutes away and delivery took one hour and 15 minutes, the food was soggy and nasty and the biscuits, I ordered an extra 6, were extremely greasy. I didn't eat more than a couple of bites and the rest went in the trash, even the biscuits which I usually like. I'll go back to avoiding this restaurant like I usually do, a complete waste of money. read more

I normally love Red Lobster but me and my little one could not get over the gnats flying around. He and I had to keep swatting them away. He was so uncomfortable and so was I. Disgusting!!!! read more

Where do I began? Me and my boyfriend visited this location yesterday. There was no wait. Our waiter, I believe his name was Trevor(or something similar) was an awesome waiter. I mean from beginning to end. His mannerism and knowledge of the pairing of dishes was wonderful to say the least. He offered dishes, I wanted to order the blackened Salmon, he informed me that it would have a little kit to it. Which I really appreciated the heads up because spice was not the taste I was going for. He instead offered the Soy-ginger glazed Salmon and oh my heavens it was delicious. My boyfriend had the peppercorn steak which is also enjoyed. The only two complaints were that my boyfriend ordered a daiquiri with a double shot. He wanted the shot inside the daiquiri but they wouldn't do that instead they had it on the side of the glass. Not a major issue but one he spoke of lol. The other complaint which is why I only gave 4 stars is because their were gnats flying around. Oh so annoying when your trying to talk and eat and have to keep shooing them away. And upon our exit I walked through a whole family of them by the door on our way out. Other then that I would say we had a great time here. Thanks Trevor read more

I have ordered two times using door dash. The first time the scallops I paid for were not included with the order. This i ordered shrimp two ways. There was nothing jumbo about the shrimp. The fried shrimp were like pop corn shrimp. The tail was longer than the bite of shrimp. I added a crab cake extra for $6.99 but got a tiny dried out crab cake the size of a quarter. The garden salad was not included. Maybe it is because it is a take out order that the food is tiny and dry but I will not be ordering again. read more

This Red Lobster has to be the worst in the world. The restaurant is filthy and the service is poor. This place is loaded with servers that stand around and talk about rap music and sports. It took 22 min to get the good once we placed the order. Our server never came to clean the food off of our table but she had time to talk about her tattoo she was getting the next weekend. The dirty table and plates were too much to stand. We asked for our check and vowed to never return again. Dont make the same mistake we did. Go to Olive Garden or even better, Springfield Diner. read more

The customer service at this location is the worse ever do not go here if you looking for a friendly clean setting read more

Red Lobster - The worse customer service ever do not go there if you are looking for a friendly clean setting - Seafood Near Me - Springfield, Pennsylvania

Came here on a Saturday night and waited a whole hour and 30 minutes to be seated. Then waited another 5 minutes until we seen our waitress. Then waited a good 20 minutes just for the appetizer and one of the drinks. The second drink came out 30 minutes after we ordered it (they took it off the bill). I will not be back to this red lobster. Staff was amazing but the wait was way to long and I shouldn't have to wait a half hour to get my food. read more

Horrible service. I ordered my food at 4:40 pickup was at 5:07 I get there at 5:13 and my order isn't ready, and to make it better the waitress just decided to walk away for fifteen minutes without letting me know if my food was done or not. Someone else had to bring me out my food after an overall 20 minute wait m, and thank God I asked for change because they weren't gonna give it to me. read more