Terrible service. Got the scallops and they were as hard as a rock and chewy like gum. Terrible food. If you want good fish and lobster go to Austin or Dallas.... read more

Had a pleasant evening celebrating my wife's birthday. Food came out fast and was very delicious. The manager Scott was very welcoming, will dine here again. read more

This red lobster has the worst customer service because they said they take reservations, but in actuality it's only a call ahead. The clarification would have been nice. Make sure when you call that you ask for clarification about the so called "reservation". This set back was inconvenient. Terrible!!!!! read more

Great shrimp! Colby gave us the best service.. Ask for him! Overall, the food was exceptional.. Ended with the chocolate wave. Nice finish!

Horrible service top shelf Long Island tea was nothing like it is at other red lobsters was told bartender was busy but watched her stand behind the bar not doing anything was a hair in my wife's food waiter didn't even apologize or anything daughter got a smoothie it was so watered down was gross service very slow and only 5 other family in the whole restaurant very poor service for not being busy never will waste my money here again especially how much we spent not worth it read more

Great service fast but a lot of people might have to make reservations also don't recommend for people with Allergies read more

Red Lobster - Sweet tea - Seafood Near Me - Waco, Texas

I haven't been to Red Lobster in years, but my family decided to all meet there when we visited. We love snow crab and 3 out of 4 of us ordered that. They were very tasty as expected, but one of the orders arrived without any claws and missing a few other legs. It was a full order, but upon arrival I thought it was the half extra order one of us added to our meal. It wasn't so we sent it back and they added legs to it. Annoying to have to do, but no problem as it was fixed quickly. And ahh, that tasty cheddar bread. How I missed you so. read more

Met some family members here for dinner. They have infant seats available. The parking lot may get crowded, but it's by the mall, so it wasn't too hard to find extra parking within walking distance. The restrooms are also well-maintained & have multiple stalls. I was able to find some vegetarian-friendly items on the menu, like house salad, green beans, carrots, all of which were on the menu listed under "sides". And of course their rolls are awesome! read more

The service was amazing the the waiter was good in the food was real good I would tell more people to come hurr to seat down in eat but I would say they need another red lobster out hurr in Waco Tx in I'm hurr visiting from st.louis mo read more

Could not tell you if the food was fit to eat or not. There were two (yes 2) of us and there were not five full tables in the house. The hostess said it would take 10 minutes or so to get us a table ready. I thought she was joking and questioned her. HOW DARE I. After the dirty look and her prancing off to the dining area we waited for the next hostess who was a manager to come up. It was obvious she was flustered as well and she was trying to sit a few people but it became very obvious there is an issue at this location. We are now at Buzzard Billy's. Will report for them shortly. We did get sat down immediately. read more

Terrible service I. waco. We never get good set here and manager Alex doesn't care! About 2 weeks ago we were there and the weight staff threw a tray at the female manager and dreamed I hate you. I don't know what's going on in Waco but I'll never go back and I'll tell all my clients I don't recommend them. read more

Arrived around 1 for lunch with a party of 2. Had to wait 20 minutes for a table and another 30 minutes plus for our food. The place was pretty much empty and I can see why. This place needs new or better management for it to survive in Waco. It is not a place to eat for lunch if you work. They are missing a good opportunity to tap into that niche. Don't go at lunch! read more

Horrible! Won't return EVER. This chain has totally fallen apart. Suggested for birthday dinner and the food was horrible. Waiter brought the birthday girl oil instead of butter-gross! read more

On Friday 1/18/2019 my family went to Re Lobster for an evening meal about 6:45 pm. when we arrived everything was ok until we were seated at our table. when asked about our drinks I notice there was no sugar or sweet n low at our table or and tables near us so Myself order unsweet tea and also asked for sweet n low. well when our drinks arrived I had to ask again for sweet n low. I got it after about 5 minutes later. then the next thing was we received our meal, but then I had to ask about our salads, we never got before our meal. She said she will be right back with our salads. but we order all the Admiral's Feast. so not rushing to eat we ate and after about 3/4 of our meal is gone we got our salads. This is not what we expected at all. Very disappointed.. read more

We were very pleased and pleasantly surprised. The food was amazing and the service was even better. Justin and Sarah went above and beyond to make sure that we had a great experience. read more

No way I'll go back to waco red lobster (which is my favorite place by the way) Last few years we walk in to a clearly empty establishment only to be told there will be a 15 minute wait. Tonight family came from Dallas, spent 100 dollar there, and it was just terrible. walked in, had to wait. Host was NOT the friendliest, server took forever to come over, food took forever (server blamed kitchen) then at the end server asked if we wanted our dessert to go ... like what? why not just tell us to gtfo lol. After my past experiences and ready yelp, I decided to call and ask the manager (VERY NICELY I might add) as to why there always seem to be wait even for a party of two. her response was anything but friendly. I can see why this place is total and utter shit. I can only imagine what the owner is like with these kinds of managers. I hope y'all close down, cause y'all honestly have gone so far down hill its unreal. If y'all think an empty place on a monday night is busy I'd love to see this place when it was actually packed - but it probably never is since everyone who has gone there has probably experienced these things and now doesn't go any longer. This place is a joke. read more

This was quite possibly the WORST restaurant experience I've EVER had. Usually, I like Red Lobster, been to a few in other places that have been really great. But the one in Waco has terrible service. We went in and they told us it was going to be a 30 minute wait, which would have been fine had it actually been thirty minutes. We ended up waiting over an hour for a table, then by the time we got to the table it took them another thirty minutes just to come get our drink orders. By the time we had gotten our food, it had been 2 hours and our food wasn't even correct. They messed up on all our orders. When we talked to the manager about it, he was short with us, and just flat out rude. Despite the fact that we were very polite when we spoke with him. I can guarantee that we won't be going back there ever again. And if you want good service or good food, I highly recommend that you don't go there either. read more

I have always loved Red Lobster. But, today I was totally disappointed. Given other restaurants and how they are handling the virus stuff. First off, the prices were terribly increased, the food that was offered was mediocre at best. I was with a group that they separated into two tables completely away on sides of room, they could have put us closer, but didn't and later while we sat there, let other people sit in tables that they told us were off limits, closer to our other folks. They were only offering a one page menu that anything you wanted they were out of. And last but not least, we had to use that stupid machine to pay our bill at the table instead of waitress taking care of it for us. Customer service? What stinking customer service. My suggestion, if you don't want to be raked over the coals, don't go while they are in this condition. Bummer. read more

I hate getting seafood at Red Lobster which im sure sounds weird, but it's so skimpy and over priced. I feel like it's just over glorified. And for some reason I feel like this place is always sticky. It's gross. Very generic not special I'm sure the next one will be just the same. read more

There we 16+ empty tables and over an hour wait. Hostess said 6 servers called in sick today. Worst experience i have ever had here. Food wasn't up to par either. read more

It took forever to be served..then someone took our order..then someone else came for our order...we said we already gave it..he said..no, I'm your waiter...so bad...no silverware..found some ourselves...would have refilled my glass too if I'd have seen a pitcher read more

I went to Red Lobster on Friday, April 27 to order take out for an early dinner at 4:30 pm for me and my parents. I was told to go to the bar to order. There was a women at the bar at the register. She did not greet me or say I will be with you in a moment or acknowledge I was there seeking services. I waited 10 minutes and finally asked if I could please place an order. She called for a waiter. I ordered several items and asked for recommendations. The waiter was pleasant. However, he provided me with my ticket and told me I could pay when I was ready. I immediately pulled out my card and while reviewing my incorrect order he left to help someone else. I patiently waited another 10 minutes and finally requested help because my order was wrong. He came back and clarified the order. He printed it out a second time. Again it was wrong. I had ordered a chicken Caesar salad and he ordered shrimp. He disappeared for 25 more minutes and I could not find anyone to help me. Finally there was a young man that came in and I asked if he could help. He grab the waiter and the ticket was run a 3rd time. I was told he was sorry, but given no ETA on when my food would be ready, offered a drink while I waited, or offered any reasonable comp, or offered to talk to the manager. The waiter came in and out of the bar while I was sitting there. He avoided eye contact and did not offer me any idea when my food would be ready. After waiting 45 minutes I asked if someone could please help me and get my food for me. I was kind and patient. Finally I received my food based on my flagging someone down to bring me the order and offered no comments of we are so sorry this has happened. My waiter disappeared and I was super disappointed in the lack of service I received. When I arrived home with the food my parents told me they had been there on Sunday after church for lunch and their fish was served raw. Sounds like this franchise has not only major customer service issues, but all around issues with cooking etc. I will never spend my hard earned dollars at this place. Poor experience all the way around. read more

My friend came into town so we decided to hang out with out other friend. We decided to get lunch at Red Lobster because we all wanted seafood. We was promptly seating to a dirty table that had crumbs under the table, on the table and on the seat. There was a Bissell rolling vacuum next to the table so I decided to vacuum the carpet under the table as it desperately needed it. The host was like I can never get that thing to work. I swept the crumbs off the table and seat. Our waiter Christian was prompt, attentive and courteous. However his uniform was dirty. The salads were soggy and tasted old. It took at least 45 minutes to get biscuits. My meal was disgusting and so were my friends food. I order the Ultimate Feast with broccoli, crab legs, lobster, fried shrimp and sauteed shrimp. All of the shrimp was bland with no favor. The crab legs was cold. The lobster was white as in NO seasoning. The broccoli looked like a dried up mess. One friend got the lobster linguine which she said was so bland salt and pepper could not help it. My other friend got the salmon with stuff shrimp and a baked potato. She said the stuffing was mushy bland and disgusting. I think this location only cater to old people who likes bland food because that is all that was in the restaurant at the time. I informed the waiter and manager of the bland food. The manager offered something else however I feel like it would have been the same. We all left more that half of our meal on the table. The manager took the $10 off my meal. My other friends did not speak up about their complaints. The only good thing of the meals was my friends company and the drinks. For $115 it could have been better read more

We used to go all the time! ! However the last time we went there was a very nasty smell like old fish and weeks of old trash, and we waited for 15 before we walked out. No server ever came to the table to even take our drink order or to say "I'll be right with you ". The only person who seemed to care was the manager who only noticed when we were leaving extremely unhappy! ! It's a shame for a great restaurant to go down the tubes!!! Maybe if they clean up and get better service we might consider going back. read more

My fiancée and I went to this Red Lobster about 7 months ago and it was pretty good. Tonight when we went again the service was awful. For a fairly empty restaurant it should not have taken 15 minutes for a drink refill, which was still 5 minutes after we asked the manager for one. An hour after we got there we were finally able to get our entree which had been rubberized by the heat lamps and tasted very bad. We will not be going back to this restaurant again. read more

Worst experience I've had in a restaurant ever. Lots of empty tables. Waited 30 min and we got seating next to a bunch of tables with dirty dishes stacked on them. We left and went over to Olive Garden read more

The service could not be any worse. The hostess was horribly inefficient and incredibly rude. We waited twenty minutes to be seated in an empty restaurant on a Thursday evening. read more

food ok, i ordered tilapia, it looked like it just came from freezer and cooked..... and tasted very basic, no seasonig..... price vise it is inexpensive..... read more

I am not a fan of this place. I mean its not bad, but their food had that thick oily texture to it. That looks like it is a artery clogging food. Everything taste the same here. I think thats why they won't allow a Joes Crab Shack......because it will put Red Lobster out of business. read more

Definitely the worst R.L I've ate at. Portions are skimpy! Food is 2 stars. Customer service is great, my main issue was the small portions, extremely over priced and we didn't enjoy our food. I should've gone to a buffet for the better food... Or a different restaurant. read more

Ate dinner there a week ago with my wife. Server was very efficient. My wife ordered a steamed fish she says was excellent. I only wanted fried fish and shrimp and couldn't find it on the menu. Server said it was on the lunch menu and I could order from there. I am not a complainer but the fish and especially the tiny shrimp Were served limp As if frozen and placed in the microwave before serving. Nothing like gulf shrimp Which I was counting on. I'm done there. Fish of all kinds served there should only be top Grade since it should be their expertise not their secondary dishes. read more

Way over priced, Crab legs were cold in the middle, Steak was smaller than a sticky note, done on one side, raw on the other guess you could call that medium rare'. Never again! read more

On 8/15/15 we had an early dinner here. It was awesome everything was so perfect. The waitress Chelse was super. She made it worth the money for sure! We loved her. I had lobster tail and crab legs which couldn't be any better. so good. my date had the shrimp of all kinds he loved the scallops, which he never had tried before. we.had a shrimp cocktail which was good. looking forward to going again! thanks Chelse read more

Went on a Wednesday night and waited 18 minutes for a table. As I waited in the lobby there were at least a dozen tables available. Our server did a good job, but the food was mediocre at best. Family's meal came out without mine. Server returned 5 min later with mine. Snow crab legs were great, scampi could have been warmer as well as the lobster. The salad was mostly iceberg, not very crisp and the blue cheese dressing was very bland as well as my wife's Caesar dressing. read more

The food here is ALWAYS good. Since today is Valentine's day its super packed but we didn't wait long. They have one of the best ceaser salads. read more

I can't believe I am writing this review. I just have to though because I am kinda sick to my stomach and just got home. I ordered a Parmesan encrusted tilapia with 2 sides and a Caesar salad. The salad came and I mixed it around, but what I found was literally rotten salad inside my bowl in the center. I picked out the rotten pieces that were dark brown and soggy and wilted, I even wiped off the dressing to make sure I was seeing it right---about half the salad was picked out. The entire bowl tasted rancid. My waiter came and I explained the issues and I was shocked by his reaction. He didn't look at my rotten salad pile and didn't apologize or offer anything, instead he stepped back and said, "okay, what do you want me to do about it?" I ordered a third side instead and he moved on. No manager was ever seen in the whole place, so I didn't report it to one. Then, my entree came. While the fish was fully cooked and hot, it appeared that the "encrusted Parmesan" part was an after thought. The breeding was only on one side and completely raw and tasted like it was tossed on top. The fish tasted like plain tilapia, which is very flavorless. It was the most disappointing $20 meal. I told the waiter about my fish and he was all, "I don't know what you expect, but that is how it comes." And with that he walked away. I will never go back to this store again. read more

Got seated after waiting 30 minutes despite at least 15 tables were clean and open. Not enuf help? Not sure.Waiter was good and nice. Food came quickly and was pretty good. read more

This place is getting worse. The waitress was rude and gave us a mean look when we ordered our food. No smiles the whole time, not friendly. We went this place two weeks ago for my sister's birthday. I had wood-grilled shrimp, lobster, and salmon that night. After I've finished the shrimps, I started feeling dizzy, so I decided stop eating and took the rest home because I didn't feel good. However, I had headache and stomachache when I got home. Few hours later, I was suffered from vomiting and diarrhea. Worst night ever. It's a place to avoid for me right now. Won't go back. read more

When you order something off the menu and it tells you can have a choice of sides. The waiter said no you didn't it came with what was in the picture. The melted butter was cold and tasted watered down. The seafood was cold and all tasted the same. My husband had order a entree that had salmon and he never got it. The waiter did not hear what was said. He did take off entree my husband ordered. We also ordered the stuff mushrooms those didn't taste right either. We will never go back there. read more

Came here with my partner and it was a good night, good endless shrimp specials, love it when they offer this. the lobster rita is amazing!