We're in the area on vacation for the auction at mt hope. It was also my husbands birthday and he picked red lobster for his birthday dinner. This whole experience was unpleasant from start to finish. We arrived and waited over 10 minutes at the front before anyone knew we were there to be seated. After being seated and getting our drink order taken, the waitress seemed more interested in talking to her coworker than tending to our table. The food was cold, and items were missing that she said "she forgot". One of my sides were ice cold, she STUCK HER FINGER in it to see if it was, took to the kitchen and instead of having a new side made, she stuck it in the microwave and brought it back to me. Overall just a very disappointing and well, gross experience to say the least. read more

We ate here the afternoon of Nov. 26 2025 and ordered a lobster feast and a lobster boil. ($97 total) Both came out hot and on time. The biggest disappointment was that they were served with a yellow tasteless oil, not melted butter. The boil was floating in it. Servers were 3 taking care of 5 tables. We had to ask for more biscuits and water refills. When we left--3 employees were smoking in the parking lot. I'm not surprised it's a 2 1/2 star rating and going under shortly. read more

Very good, very fun AND NICE SERVER! The ambiance was very nice. The food is always great. Those biscuits are a crime worthy of 35 years in prison without regretting any second of it! Every item was great! Can't believe it would ever go out of business. PLEASE DON'T!!!!$ read more

Service was very good I ordered crab legs that were terrible I don't know if they were over cooked or if it was a very old crab The meat was dry with no flavor The shell was rubbery and could not be broken open very easily. Very disappointed read more

At 4:15 on a Saturday afternoon with a 3/4 empty parking lot and maybe 5 tables total occupied it was like pulling teeth to get a large table sat. I heard the hostess complain to the manager that a large group wanted to be seated. I assume the same hostess that said we don't take reservations when we called. 20 minutes into this adventure a group of 6 walked in got sat immediately. We were told okay we can accommodate you but we have to wait for the party of 6 to be done. We knew there would be shenanigans as my spouse and I both worked in the restaurant field while attending college. We know that wait staffs hate large parties. The kitchen staff gets stressed. Managers put the extra big smile on and people get fed. I didn't expect the female manager to walk up and explain the situation while wearing not only a scowl but a dirty nasty t-shirt. I can only assume they are poorly staffed. The staff that is there looks like insane clown posse groupies I don't go out to eat very often. When I do and especially when I spend a grand I expect a certain level of basic customer service. Food is good for frozen entrees. One of the people in the party explained they were flirting with bankruptcy. I'm not surprised I should add that our waitress was amazing. We all left her a nice tip as she earned it. As we left I sought out the male manager. I gave our waitress a compliment. He didn't say thank you or fuck you. He gave the impression that he was obviously stressed and was glad to see us leave. We walked in at 4:15. We sat at 6pm. We ordered at 6:45. We got our food at 7:30. We were paying and boxing up at 8:20. 4 hrs and 5 minutes. read more

Curbside service is easy but we had to wait over 5 minutes for the biscuits to be ready. Fish and chips were not good - too much breading and very over cooked. We have had this before without problems so may have been a new cook. When I tried to respond to a text about our experience it would not send it. read more

If I could select ZERO stars, I would have! If zero stars were an option, I would have selected that for sure! So I will not EVER go back to the Red Lobster Wooster, Oh. location. I made my first and only order from here. I was set to pick up my food at 6pm. I got there early (547pm edt.) and told the male that answered I was early. He said he would tell the curbside person I was there. At 615pm I called to see why they hadn't brought my food out. The person who answered apologized and within seconds, someone brought out my order. Checking the bag, I realized my side of fries wasn't in the bag. I had to don my mask, go inside with the bag of now cold food, to let them know my fries weren't there. Someone, a supervisor I assume, went to the back, got the fries and apologized. The person that took my original call came out and apologized saying he got busy & forgot to tell them I was waiting in the lot for my order. The supervisor gave me a coupon for 10% off a future order over a certain amount. I promptly threw out the cards, as I will NOT EVER go back to this location for anything ever again. When I got home the seafood was completely cold and rubbery. The appetizer (seafood stuffed mushrooms) was swimming in a greasy liquid. I wasn't able to eat ANY of the food. I wouldn't even give it to my dogs. $32 WASTED! I feel there is ZERO excuse for this type of service. read more

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Ordered Walt's shrimp, potatoes were hard, salad was mostly stems. The shrimp tasted fine. Linguini is usually decent. read more

Red Lobster - Salad was mostly stems. - Seafood Near Me - Wooster, Ohio

Waited forever for this? I mean come on if it's going to take this long to make Atleast have it cooked throughly, can't even eat this. Seems like they just threw a couple shrimp in hot water for 45 seconds, shrimp with a hint of cooking. read more

Red Lobster - Shrimp Alfredo - Seafood Near Me - Wooster, Ohio

I understand with inflation having to raise prices, but I don't understand lowering the quality of your product! Service and cleanliness has also been affected. Unfortunately the crab Alfredo was almost devoid of crab meat! Not my favorite restaurant anymore. read more

Stopped at wooster red lobster for lunch, seated right away & waitress was great. Mens bathroom floor was filthy & my shoes stuck to it. The portions are so small & not worth the cost, got the fish which was one small piece of fish, fries. very small dish of slaw for $15. Would have been better off getting all u can eat fish at greenleaf or farmer boy. A little disappointing. read more

Service and food was exceptionally wonderful tonight. Cierra was very friendly and took care of us perfectly. I was very pleased with our visit. read more

Red Lobster - Ultimate Feast - Seafood Near Me - Wooster, Ohio

The food was very good but the service was very bad we did not get greeted when we walk in. We only saw our waitress three time one to take our order. The second time we saw her was when she gave us are food. The third time we saw her was for are bill and we did not even know how much are food was because. She forgot to print it overall It was a 2 star. read more

Sage was a very nice waitress Our salmon was outstanding So was the asparagus Nice Red Lobster Would eat here again if in the area Easy parking and place is staffed with nice people read more

Happy Fathers Day, to all you Dads out there! My boys took my husband to Red Lobster, For Fathers Day, it was busy, but we were seated right away, the service and staff was wonderful. As A Chef I work 6 days a week 12+ hours a day, and it quite pleasant to be waited on. For the food, For an appetizer, I got the Coconut shrimp , it was delicious! I got the all you can eat soup, salad, and biscuits. The biscuits are to die for! I got both the potato and bacon soup, then switched to Lobster bisque. The soups didn't have that wow factor that I am always looking for, not horrible but not totally delicious either. Which means they probably buy them already made and frozen. Just for a seafood place would have wanted the lobster bisque to taste better. Ask for a sample taste of the soups before you order it. read more

Horrible. I'll never eat here again. I came and ate lunch with my family. The table was dirty the food was gross. And not to mention my food was thrown on my plate like nothing. read more

Went here yesterday for lunch, great experience! We were one of the first people there when it opened at 11:30, and our food came quickly, very hot and fresh! Everything I ordered was amazing. Friendly staff as well. read more

I enjoyed this location more than most. Wooster is a great area very safe and clean. The service was great the staff is friendly. Nice relaxed atmosphere. read more

Went in about a half an hour after they opened. Had the waiter come up and say he would be back in a minute and waited twenty minutes for him to come to our table just to place our drink order. Saw him twice after that to drop off drinks and meals and that was it. read more

Red lobster has a reputation of sub par seafood but I was undeniably sucked in by the most recent commercial for their Crab Fest special. We are in the middle of Ohio folks. Last I checked there wasn't a crabbing boat catching the abundant crab off of the pristine shores of Lake Erie. But, it's crab. I'll take it. The reason I rated this establishment so highly is because of our service. Our service was outstanding. I am physically handicapped and have limited use of my hands. I was asking my husband to help crack a few of the crab legs when our waitress, Allison; came to help. She opened every single one of my crab legs for me and was so friendly the entire time. She went above and beyond to make sure we were well taken care of. The servers all worked together nicely often helping each other. I'm thorough impressed with this establishment and their employees. read more

i went there with my family &' i ordered lobster pasta stuff. it looked so appetizing. it smelled like ass &' tasted not what i was expectin. the rolls definitely are bussin &' the cheese sticks forever &' always. but the main courses weren't exactly my fav. read more

My husband and I visited the Wooster Red Lobster yesterday (Wednesday) evening about 6:00. First let me say that Red Lobster is my husband's favorite restaurant and we usually go to the one in Mansfield but I had an errand in Wooster so we tried this store. We waited for 40 minutes to be seated; there was also quite a few other people in the waiting room with us. Once we were seated there were five empty tables around us!!!! FIVE! One having dirty dishes on it. And during our whole dinner they were empty - not one person seated at these tables and we were there for AWHILE. Once we were finally done with our dinner (8:15) there were still several groups of people in the waiting room. Now to the dinner. I asked for salmon, they were out. I asked for broccoli, they were out. My husband got the Admiral's Feast and one of the items were...you guessed it, OUT. and he said what he did get was rubbery, tasted okay but not great. I ended up getting the Mahi-Mahi which I usually like but it was overcooked. Not a good experience. My husband said it almost ruined him for any Red Lobster. read more

Good service and the food is what you would expect for a chain. We go here for the endless shrimp and it doesn't disappoint. The sides are inconsistent, but I don't go there for broccoli or brussel sprouts. Stick with a baked or mashed potato! read more

WARNING I visited the Wooster RL 3 different times and all 3 times I was violently ill afterwards. How does that happen? Will NEVER eat there again! read more

The food is delicious.The environment is also very good. But the waiter is too professional. Service is not good，The good mood is destroyed！ read more

Was told a 1hr wait almost 2hrs ago. Have you ever wanted to give up on something so bad but were also SO HUNGRY and thought, "surly it will be just a minute more"? Well that has been us for the last 45minutes:-/ read more

I got the 4 course meal deal.. the potato soup was fantastic, the garden salad was ok but had a lot of the inside of the head in it but I didn't come for the salad.. I got the peppercorn sirloin medium rare with potatoes and broccoli .. waaayyy too much peppercorn on the steak and even though it was more rare than medium rare, it was super tough to chew.. so I took two more bites to be sure and after getting a huge chunk of gristle, I told my husband he could have it for his lunch tomorrow. My broccoli was horribly dry; I had to ask for water just to choke it down. The potatoes were prefect in flavor and texture but they put my steak on top of it so there was grease and stuff from the steak all over them so that kinda grossed me out. I took a few bites and told my hubby he could have those too. I got the brownie dessert with ice cream. The ice cream had small chunks of ice in it.. odd? but had excellent flavor. I ate the brownie when I got home and it too was surprisingly dry even though it looked moist.. oh and the cheddar biscuits, I only ate a half because they too were dry..probably should've mentioned these first but my hubs ordered mozzarella sticks and you think they could spare some sauce for them. Not even half way through, the watery sauce was gone and only chunks of tomato were left so I gave up on them also.. idk, I've eaten at many red lobsters before and never have they been this disappointing. Red lobster, yes.. this particular red lobster, you won't catch me going back to it. My husband said the fish was excellent so if you eat fish, I guess give it a try. I don't eat fish and I guess that's all they know how to cook here. P.S. It was super cold and I had to eat with my winter jacket on read more

Hands down my favorite Red Lobster! I have been to several and my only two that I like to go to is Wooster and New Philly, Ohio. They both always seem up beat, fresh amazing food, clean and fantastic staff. I always ask for Lorna. :) read more

I have eaten lunch at this Red Lobster in Wooster, Ohio many times and was always happy with the prices but when my husband and I had lunch there on 4/9/2019 I was very disappointed in the surge in pricing from the last time I was there. I always paid $6.99 for a Chocolate Martini but it is now $9.49 and the stuffed mushrooms has gone up $1.00 on the lunch menu. I will not be eating lunch there again. Zoups will be my choice for lunch now. read more

The only reason I'm giving this two stars is because food is decent, what you'd expect from a chain restaurant. If it wasn't for the food it would get zero. I did think it was strange there were no prices on their cocktail menu. It's Red Lobster, we already know you don't have some special 20 year aged tequila for your margaritas. You really can put the 8.99 beside it! The service is what was terrible. We stopped after not having been here for a while (for the same reason) and I can see it hasn't changed. I don't expect anyone to go above and beyond, (it's great when they do though!) but at least be capable of doing a decent job. Our waitress was by far the worst server I've had in years. She didn't come by the table until we'd been sitting there 20 minutes, even though she could help the table behind us who got there after we did. We had to ask for silverware, we had to ask for biscuits, she didn't bring or remember anything we asked for the one time she checked on us, and she must have put all the food in at once instead of staggering it like a good server does so everything doesn't come out on top of each other. We got our appetizer and entrees all within 5 minutes and the entrees were cold by the time we got done with our app. It's a shame for the restaurant because the food really is pretty good, but the service is what will keep us from returning. Friends and family have also had very similar experiences at this location. Don't bother wasting your time and money here. If you're looking for a chain Longhorn up the road is wayyyyyy better, or go to downtown Wooster and check out Basil or the Olde Jaol Tavern. read more

does not matter if I say its good or bad people will still go as we all love seafood. its not red lobsters fault that the people they believe in an come to work just don't do the job right.had the worst dinner ever.not the fishes fault just the poor help for 100 dollars I should of gave it to a poor person to eat at mcdonalds.thanks for the disappointment.woster red lobster from the front door to the manager sucked read more

Not sure what happened but the meals got smaller while the price got larger. Disappointed with my last $25 meal, left unfulfilled and an empty wallet. read more

The staff and management were very rude. I am twenty and attempted to order a non-alcoholic beer (as completely permitted by Ohio state law) with my dinner. Because of this, I was treated much like a delinquent by the waiter who was approximately the same age (with a large, obvious hickey on his neck from the previous night). He made a very loud fuss that drew attention, although I did not argue back whatsoever. He then proceeded to call the manager, who agitated the situation by stepping back ten feet and loudly exclaiming "How 'bout I buy you a real beer when you're twenty-one, huh?". Once the waiter returned, I ordered a water instead only then to referred to as "boy" and "young man". This was greatly offensive to me, and my parents.The situation could have been easily handled with respect and tact, rather than a condescending attitude. The food was not good enough to return and the hospitality was poor, to say the least. read more