I love love love Red Rover Pet Resort! My pups always comes back tired after having so much fun! I've used them 3 times now and will continue to use their services. I board my pup for my getaway weekends and know that he's in good hands. I love that they post on their social media page and I get to see him having the time of his life. They have cameras to see the pups playing as well. I highly recommend! read more

My dog loves Red Rover. Everyday when he arrives it's like the first day, he is so excited & happy. Staff is relaxed and caring. He has been coming 3.5 years & my other dog before him. Outdoor play area so nice (not available at San Jose daycare facilities). My dog has also boarded frequently at Red Rover and no issues. He has never had an injury. Later pick up is great for those who work long hours. I love Red Rover too read more

Red Rover Pet Resort - Pet Boarding Near Me - Milpitas, California

I've used Red Rover boarding services multiple times for my fur baby, and it honestly gives me peace of mind when I have to leave him. my dog isn't much of a social butterfly but the staff have done an amazing job with making sure he is given the human attention he needs to feel comfortable. It is also very helpful to have video access to the yard so I can check in on him whenever I need to. Because of the staff's care for my fur baby I've recommended Red Rover to multiple friends with complete faith. read more

I can only attest to Red Rover's day care services & they have been great on that front. The staff is always super-friendly & they recognize my dog by name. My cocker spaniel comes home wiped out by the end of the night & is chilled out for the next day to stay home alone & it's so amazingly helpful to help wit the separation anxiety that she has. When my husband & I first decided to try it, we did a few single days and then eventually signed up for the 20-day package (it's 20 whenever days, you don't have to use it up within the month or anything). Before they accepted our dog, they had to do a temperament check where they took her to the back with the other dogs to see how she would do in that environment. We got a quick tour of the facility as well. We also had to bring in proof of her shots. They have dropcams in place but they're not that great, so I don't tune in much. I did when we first started taking her & there was always someone hanging out with the dogs in the areas. Now I trust them, so I don't feel compelled to check in as much, BUT it would be nice to get those cameras positioned better & working appropriately. read more

I had been asking since July for boarding in November. Now all of a sudden they are full.

I've taken my dog, Leopold, to Red Rover for both boarding and grooming. They are WONDERFUL! The staff is great and I always get "oh, Leo!" when I call and make arrangements for his next visit. Rates are reasonable, facilities are great, and the people take care of my dog as if he was their own! Grooming services are great - over the years, Leo has had some "interesting" cuts whenever it comes time to find a new groomer. When I moved to South Bay, I had planned on driving back up to Albany to take him back to "our guy". Thought I'd give Red Rover a shot, since I had brought him in for boarding already before that so he was familiar with them. So glad I did! He looks great, the price is right, and they've never tried putting a bow in his hair. :) Leo literally darts out of the car as soon as he possibly can and runs straight for their front door - I'm lucky if I get a goodbye glance from him when I drop him off! read more

Extremely caring and very clean facility. We have tried keeping our doggo at numerous places and he used to come home either extremely tired and dehydrated because he used to feel extreme anxiety. But at Red Rover he gets to play around all day with dogs of his size and then we have different types of overnight stay options from crates to personal rooms which is great! They also have grooming which is awesome before pick up read more

Dogs being "under-supervision" is a joke. My dog was bitten on his leg when we got him and fell ill right after. He now has trouble walking and bloody diarrhea. Avoid this place at all costs! read more

This place is great to leave my dog. He has stayed here several times. I love the cameras. I can see him any time I want. I just wish they had cameras where he sleeps. He always comes out of this place so happy. read more

Rude customer service. I did meet and greet and they said expired after 6 mos when I inquired to board again. Not willing to be flexible and inconvenient for working people to schedule a meet and greet (let alone twice!). They Don't seem interested in friendly customer service or my business and with many other options will take elsewhere. read more

I can't say enough about how fantastic Red Rover Pet Resort is. I moved to San Jose in somewhat of a rush because I had to start a job within a week, and my biggest concern was finding a place for my 16-yr old dog for 11-12 hrs/day. I visited a few places and immediately loved Red Rover. The staff was incredibly friendly and so loving toward my old girl, and she loved them. Eventually I had to let her go and finally got a new dog, and he also has thrived at Red Rover. They make you feel like your dog is their favorite!! The owner is often around and knows all the dogs, and you can tell that he started this business - and has succeeded in it - because he has a passion and a heart for dogs . The best part is the "doggy cam" that you can download so you can check on your furry friend. It always makes me smile to watch them all playing - trotting around, wagging, and having a blast playing in the hose on these hot days! You'll be happy you decided on Red Rover. read more

Our dog has been a regular since she was a small pup and we couldn't recommend Jeremy and his staff more highly. Red Rover staff is friendly and show real concern for the dogs in day care and boarding. read more

From their mission statement listed on their website, I was swayed by the idea that someone else could offer "love, attention, and exercise," for my puppy while I was away at work or studying. However, what this place advertises itself to be is very different from how this place actually operates. When I was first given a tour, I was actually very pleased with what I saw. A play place for the big dogs outside and a couple of clean rooms inside for the little dogs. At the time, my puppy was only 6 months old and very small, so I was told my puppy would be in the puppy room along with any other puppies who were also there that day. As they advertised, I was told that the employees would also play and check up on the puppies throughout the day which should already be expected, as they ARE a doggy DAYCARE. I was also told that if there was no other puppy there that day, an employee would play with him. ALSO, as I was filling out the paper work, I was asked about what commands my dog knew and how to reinforce this. This would make one think that they are asking in preparation to interact with the dog (not the case). Their words eased my mind as they sold themselves to be a place that took CARE of pets and offered them love, but I was utterly wrong: They do not have time for your concerns and do not truly care for what you have to say: From the very FIRST day of day care to the LAST, I was rudely rushed out of the facility when dropping off my dog. All they wanted to do was to take my puppy, put him in a room, and be done. When I tried to ask simple questions and explain his treats/food situation/behavior on his very FIRST day of day care, I was rushed to leave as tHeY wErE rEaLlY bUsY. There was no, "Let me check in these dogs first and then get back to you." It was just, "We are really busy right now, sorry." On the rare occasion that I did get to voice my questions and concerns, the employees always agreed to what I asked/said, but almost never followed through with anything they agreed to do for my puppy. Don't say you take "special requests" when you certainly do NOT. If you cannot fulfill a certain request of mine - big or small - just tell me you cannot. Do not say you can, when you cannot. I am a reasonable person and always made sure my requests aren't too crazy or out of bounds. They did not care for my puppy: As you know, they have cameras for you to watch your pet from home, on vacation, or at work. This is nice for pet owners, but disadvantageous to Red Rover. I watched as my puppy was locked in a room sometimes by himself or with another puppy. They told me they would play with and check up on him, but they did not. They only did so for feeding or to clean up poop. Their mission statement is to "pamper pets, keep owners happy, and offer love and attention." Please tell me HOW this is the case if you are locking my dog in a room and not playing with him??? Not even giving attention??? My sister and I watched the cameras. We saw everything. If I knew this daycare was going to just lock my puppy in a room for hours and only interact with him when they feed him and clean his poop, I would have just saved myself $500 and locked him in a room at home for FREE. CARING goes beyond just feeding and cleaning after a being. I literally had to ASK them to play with my dog for like 5 minutes out of a freaking 5 hour day! I should NOT need to ask this. And yes, I said 5 hours because I did not have the heart to leave him at this place even though I was paying for a 12 hour day for the whole month. I checked the cameras and although they did play with him for a few minutes, I reflected on this and asked myself: Did I really have to ask you to do your job? I literally asked a day care to CARE for my dog. This is like asking a dog walker to walk your dog -- a teacher to teach a student. Shouldn't it be known? When I confronted them about the MINIMAL interaction and communication they had with my puppy, they said it was because there are "more bigger dogs, so most of the employees spend their time with them." This angered me because (1) I am paying the SAME PRICE AS THESE OTHER DOG OWNERS. I SHOULD BE GETTING WHAT I AM PAYING FOR AND WHAT RED ROVER IS CLAIMING TO OFFER. (2) If you are understaffed, consider limiting the number of dogs you take in if you say you can't interact with my puppy because there are more big dogs. ALSO, this is not just in reference to my dog. I watched the dogs in the small dog room sit there in misery, waiting for some sort of human interaction and acknowledgment. But unsurprisingly, they got none. I pre-paid for the monthly plan due to my busy schedule, but only used about 10 days or so because I could not bare to bring my puppy to a place like this. Would my experience at this location be different if I had a big dog? Maybe. But from my current experience, I am disappointed and saddened. read more

Staff is friendly and made me feel comfortable leaving my Dog for the day. I was able to see him through the CAM which was reassuring. I will be leaving my dog for the weekend and feel comfortable that he will be in good hands. read more

Our yellow lab loves red rover. Lots of outdoor play, long play times, and the staff are very friendly and professional. This is the only place where I would board my pup while I'm on vacation. read more

Thank you to the amazing staff at Red Rover Pet Resort! We needed a place to watch our fur baby Rhino while we were in town for a wedding. Jeremy walked us through all of the information over the phone, answered all of our questions and was able to conduct our evaluation the day we dropped him off since we live up north. We loved that we could watch the live feed cameras and see Rhino playing with the other pups. He had a blast and has been snoozing since we picked him up (always a good sign). Thanks again for taking such good care of him & would highly recommend this place to anyone needing a place to board their pups! read more

Red Rover Pet Resort - Rhino is pooped! He had a blast meeting new furiends and playing - Pet Boarding Near Me - Milpitas, California

I hate to write this review but we did not have a good experience here. I brought my dog here for four days last month as I was traveling. We have never boarded our dog before so this was already a new experience for us. I contacted the location by yelp and they were quick to set up an assessment which my dog passed. They gave me a tour of the facility and for being called a resort, it didn't look very much like one, but at $57 a night it was fine. I'm not one to excessively spoil my dog anyway. The staff was very friendly and accommodating. Note for the assessment you need to bring a printed copy of your dog's shots. I did not have one at the time so I showed it to them on my phone and brought the printed copy later. They have a way to download a camera to watch your pet. I downloaded it while on my trip and like others I was disappointed that you can only see the play area, not when the eat or the area where they sleep. My dog was mellow and sitting alone most of the time, which is not unusual for her personality and how old she is (she's 11). I picked her up when I got home though and she continued to be mellow. I thought maybe she was just mad at me for leaving her as she does sometimes, but later, she had a bright yellow diarrhea on the carpet. I was busy that day so I had to leave her at home - every time I left and came home I found several more diarrhea spots on the carpet. She was extremely low energy. I contacted Red Rover and they told me sometimes dogs get stress colitis from being separated from their owners. After giving her a bland diet for a day or so, I took her to a vet. She had had 12 or 13 episodes of diarrhea in that short time. At the vet they gave her charcoal to purify her belly and another medication to just help hold. Her appetite waned and it become more and more difficult to get her to eat. On top of that, she then was unable to go to the bathroom at all for almost a week which then worried me and prevented me from submitted a stool test to the vet. When I finally got her some canned pumpkin to go, they were able to run the test and found out that my dog picked up a parasite that is typically got from feces of other dogs (either smelling the feces, smelling another dog's butt, or it's possible for the parasite to exist in the area long after the dog had left). I got antibiotics for my dog and had to pour a mixture of water and bleach everywhere in my backyard that I could. I contacted Jeremy from Red Rocer and let him know this as since it came from another dog or parasite left after another dog, he'd need to bleach the space too. The staff was nice throughout this process, which is why there are two stars and not one, but overall it was a pain. Also my plane arrived two hours after I was supposed to get my dog and they did not charge me the hourly fee for those two hours, which was nice. Still, dog's costs between Red Rover and the vet exceeded the cost of my plane ticket, and it was very frustrating continuing to run to vet appointments, dropping off samples, and running out to keep trying to buy food for my dog. I'd love to know how the plan to keep the place moving forward so this doesn't happen to anyone else's dog. As for us, we won't be coming back. read more

We took our two dogs here for their very first boarding experience. Our corgi is nearly two years old and we have a dachshund mix puppy who's only 4 months. Both are extremely friendly to dogs and people. I love that they evaluate dogs prior to accepting them. It shows that they care for the dogs and want to make sure they know of any issues ahead of time. After the evaluation and tour, which takes about 30 minutes total, we came back the next day for a 24 hour boarding. The place is kept clean, but does have a very strong pet dander odor. There's an outdoor area for the dogs to run around as well as two indoor areas and kennels if needed. I love that there are webcams set up so you can check-in on your pups. They were having technical difficulties, so not all their cameras were working, but we did get to see our dogs in the outside and one of the inside areas, so it was good to have that peace of mind. I would've given Red Rover Pet Resort 5 stars, but the pet dander was extremely strong, some of the web cams weren't working, and my puppy threw up, most likely because he wasn't use to the treats - nothing serious at all. We'll definitely be using Red Rover again for our boarding needs! :) read more

My dog really likes going there! They have indoor And outdoor spaces for small and big dogs. And staff is always friendly

Tough to write this as up until this point we loved Red Rover but we will never take our dogs here again. We were gone and received a call that our dog had been hurt. When we came back early, we could not believe what we saw when we got him home. The skin on his front paw is gone down to the cartilage. Our vet will now have to do surgery to graft his skin on Monday after it heals a bit. It may also be broken but the doctor couldn't tell based on the horrible stitching job the vet they took him to did. Every time we ask what happened we receive a different story from each person! They also have each started out their explanation with "well I'm not sure what exactly happened but your other dog bit him". Our other dog who has never physically hurt another person or dog in the 6 years we've owned her which is very hard to believe. Our vet even said it did not look like the result of a dog bite so not sure what happened. Extremely disappointed with the lack of responsibility and ethical practices this place has taken over this incident. Find another place to board your dogs! This place isn't safe especially if they can't explain what happened to our poor injured dog. read more

This is a friendly place and a great value! Our dogs seemed to have a great time while we were out of town. We loved being able to peek in on them occasionallly through the camera app to see that they were playing and not just moping around! This helped us enjoy our trip rather than feeling guilty about leaving the pups behind. We also added on a bath for their last day and the price was more reasonable than anywhere else we've taken them. We will definitely be bringing them back to Red Rover the next time we have to go out of town! Totally worth the drive we made from San Mateo! read more

Red Rover Pet Resort - Happy clean pups after picking them up from a 10 day stay at Red Rover! Was totally worth it to add on a bath before we picked them up! - Pet Boarding Near Me - Milpitas, California

This is to the owner: That's funny you are lying. Your staff told me they dont keep video footage bc I wanted it reviewed and now you magically have it? He was dragged when he was taken back there and I told the person dont drag him I can walk back with him and he didnt let me. I'm not taking it personally. It's called a review. Seems like you cant take any criticism! Nice to just name call instead of address issues. [Just like you did on Howard's review you never met his dog and said no bc hes a pitbull - that's discrimination against a breed. And if you are so concerned about safety if he was so "aggressive" why did he stay there the whole day and you guys didnt call once. That makes absolutely NO sense. That was my biggest issue - if there is an issue you should call the customer and you guys didnt. That's a complete lack of service to the customer! And I especially told your staff he is very scared and he may not be comfortable and to call me if there is any issue. You are such a liar and you have zero integrity. And again my dog goes to camp bow wow and they worked with him - your staff had no clue what they wer doing and didnt even call me if there was a so called problem. I'm very happy we do not go to your facility anymore actually my dogs are all mixes there are several people commented here and when you call your facility your staff States you dont take "full pitbulls" And your comment about staff safety doesn't even make sense. A dog that is scared does not equal a dog that is aggressive. And the fact you dont apologize for your staff dragging him on the ground, not calling me if there was an issue is ridiculous and shows your complete lack of character and communication. FYI this dog happily goes to camp bow wow - staff that actually worked with him and recognizes he was just scared and needed time. read more

I picked up my dog in the afternoon of Dec 25th, 2019. He was completely wet on one side of his body and on the backside in the cold weather. The excuse I got from the front desk was that he probably got wet from the rain earlier in the day. This doesn't make sense, as there is no way he would have gotten so wet only on one side of his body. Furthermore, I have personally witnessed from the video camera where a worker sprayed water at the dogs with the hose in order to separate them. It's highly likely that this is how they treated my dog and got him so soaked. This is unacceptable behavior and I won't ever visit this place again. And he has been lethargic and unhappy since he came back home yesterday. read more

Location is great. I didn't know this place existed!! It's literally down the street (walking distance) from Edgies Billiards. Pros: Staff was super friendly. Live cam. Lots of outdoor time. Pricing is decent. Location great (since I work around the tech areas in fremont/milpitas). Last pick up time is 8:30pm Cons: live cam only shows only certain areas. I noticed that there is no camera during feeding time so it makes me wonder if my dog ate. read more

I want to thank you Red Rover for being flexible and accommodation. I was stood up by the other Vet office, and needed boarding for one week within hour, otherwise I would have to cancel the flight. Red Rover was able to take my dogs within the last minutes. They are also accommodating on the pick up time. Due to my travel. This saves stress for me and my dogs tremendously during this time from the unprofessional handling of the situation by the other Vet office. read more

My dog is scared of a lot of thing we started taking Cooper here and he love it. He even boarded here every thing went well. He will be boarding for 7 days in summer and I know he will be ok . I love that they play outside and they take naps it's pretty much the same schedule he's already on because I do childcare and he naps when they nap which is exactly the same time as they do here. The only thing I would like changed would be the cameras they've only got one on the long dog run area but the dogs don't seem to be over there very often they seem to be around the corner on the other side where there is no camera so half the time when my dog is there and I turn on the camera I barely see him if at all one time he was there boarding overnight never saw him the whole weekend that would be the only con I wish I could see him a little more often so if they could put a camera on both sides it would be much better. read more

Our puppy comes home tired and happy every time he goes to day care! He is well loved while in their care

Boarded our two dogs for 3 weeks. Dropped them off with bedding and food. They were well taken care of and got plenty of socialization time with other doggies. Checked in on them on the webcam a few times! read more

Red Rover is an amazing place to bring your dog. My Koa comes home tired from all the play and running around. I highly recommend bringing your dog!! read more

Red Rover Pet Resort - Koa tired from all the playing!! - Pet Boarding Near Me - Milpitas, California

My pet cashew has been visiting the Red Rover day care for a while now. She enjoys the care and company provided to her here. I enjoy watching her have a fun play session on the cameras. Thank you for looking after our pup like she is one of yours, and sharing the joy (and photos on Instagram) read more

Boarded our dog Tango again for about the 4th time. As usual, great service and Tango loved it! He came home with a small abrasion on his snout, but dogs will be dogs! NBD Take your dogs here, guys! read more

Overpriced, employees are not personable, and didn't understand when I misunderstood the late pick up. Was still charged when I explained that the employee gave me miss information. Plus a few times I have picked him up with poop stuck to his butt. Rather use Rover.com than somewhere who doesn't value their customers. read more

Ellie has been in Red Rover for a couple of times for boarding and has been AMAZING! She loves it, always comes back really happy. I love that they are more active in Instagram and i could see Her having a blast with other dogs in the back. Also, the cameras is so important to me, i can see her through the app they give you and feel comfortable she is having fun! read more

I've sent my labradoodle here for daycare and boarding, they take excellent care of my baby. Great customer service, reasonable pricing and I love that I can see my fur baby on the webcam when he's outside at playtime. I highly recommend Red Rover for all your doggie daycare and boarding needs! And huge & extra thanks to the Red Rover team for caring for Leo during the holidays! Happy new year! read more

it was a great place. My dog seemed to be having a good time at the day care. Staffs were super friendly and easily to talk to. I plan to come again. read more

This review is long overdue. Our husky, Sky, loves coming to Red Rover for the past 2 years. She gets the zoomies as we approach the parking lot. Sky is always excited to run through the front door. The staff at Red Rover are friendly, easy to communicate with, and provides a lot of care and love to the dogs. We trust leaving Sky here for daycare and boarding. Sky is always super happy to see her hooman and furry friends. She was once a regular client coming 5/7 days of the week but we recently moved. Sky misses Red Rover so we are planning on dropping her off here and there. They are worth the drive. Highly recommend Red Rover! read more

Red Rover Pet Resort - Pet Boarding Near Me - Milpitas, California

We've used Red Rover twice now while on vacation and our puppy seemed very happy both times, not very eager to leave; it's great that they have a live cam so we can see him when he's playing outside, which is quite often... read more

I took my new buddy, Bernie, here and they treated him like a king! My Bernie is a rescue and I only have had him for two weeks. I was sad to have to go out of town w/o him. I got him his own private room so he could suck on his toy, like he loves to do, in privacy. I watched the staff love on him on camera and was happy! The two people (women, one with a cute dog who looks like Chewbacca) and the other person (woman who did his evaluation) were so nice to him and gave him love. I added on a bath before I picked him up too. Price was right too. So my sweet, timid Bernie had a nice time here, you can watch on their doggy spy cam, smelled good after his bath, staff were friendly, and he came home and slept the rest of the day (happy). thx Red Rover! Bernie will be back. : ) read more

We love Red Rover Pet Resort. Our three dogs run through the door ready to play. The staff treats are our dogs like family and you can't beat the costs. read more

Dear potential Red Rover patron, I've been coming here for daycare and boarding for several years now and I just love it! I would have left a review ages ago but it's a real challenge to type with these paws. Daniel, Jane, Renee, and Johnathan always give me so much love and attention that I think it makes my hooman jealous. I love seeing my furry best friends most of all since they are always down to play the way I like to. Home can get boring so I also want to give a big shout out to my hooman for always bringing me to the best doggy place on earth apart from the treat aisle. Bark Bark, Charlie! read more