Excellent service, fast, and reasonable prices. We have worked with them for years without a bad…read moreexperience.

Love these guys. Unpacked my road bike after a Delta flight and found the rear derailleur hanger…read morecompletely bent, despite lots of bubble wrap, foam etc. They offered to source the part but I found it myself online and they mounted it, reset the derailleur and tuned the gears. They did this quickly, cheaply and professionally, allowing me the sanity of cycling while visiting family in the area. Go there first!

note, this is regarding the Lakeville location (not on yelp?)…read more I brought my well used and abused bike in to see if it could be brought back to life. While waiting I received a quote, dang... expensive. I really love my old bike and have a new gravel bike I like and had to think. There was no pressure to say yes, they did not even try to upsell me a new bike. Im glad I had them work on it, it rides as smooth and free as ever. I did still have an issue with the front derailleur which was addressed promptly. Overall I had a great experience with the service dept as they went above and beyond any expectations I had. Thank you all!!

Guy that "helped" me was rude to me and other employees, I called ahead to see if they had a part,…read morethey asked me no questions, ( probably first red flag) and said yeah they have a few here probably. I should note the guy that helped me was not the guy from the phone. I stated that the guy I talked to said he may have one in stock, the older guy decided not to investigate further and started pricing me out a new one. He made a trip to the back, basically told one employee to F-off and took a "measurement" of the thread pitch. Came back out and I asked if he looked to see if there was one in the back. He said he didn't look and still needed to measure the length of the shaft. I told him don't worry about it, and that if there is this much leg work in ordering it, I bet it's over priced.

Good variety of beers and amazing patio with heated lamps and fire pits. They typically have food…read moretrucks on the weekends as well.

The Garage is such a cool, unique spot--a brewery inside a bike shop! They've got a great selection…read moreof beer, tons of local live music, and food trucks most weekends. Plus, it's dog-friendly inside and out, which we love. A must-stop in River Falls!

Have used him numerous times. Does a wonderful job. Takes pride in his work. Would highly recommend!read more

Dave was super. He found a piece of glass that had figured out how to get inside my brake pads…read more Great place to take your buke in for repairs.

My wife and I came here to check out their bikes and honestly fell in love with the place. Not only…read moreis it a great coffee shop, in a great location being directly within Union Depot, but they have a great selection of new and re-built bikes. They were more than willing to help fit us and let us try out a few bikes from their selection. The person helping us was extremely friendly and happy to help out with all of our questions. They got busy a couple times where they had to step away but no worries there, that's not a bad thing in my eyes, businesses have to be good at juggling people and helping everyone out. We ended up buying a bike for my wife, They were very accommodating and my wife is still in love with it and riding it super frequently. All in all, a great place to stop in for a new bike, some bike gear, or a good coffee with friendly staff who's willing to help out and give great recommendations.

I used the coffee shop while waiting for the Borealis train. Very good coffee and a doughnut that…read morewasn't the size of Godzilla made for just the right snack before I headed out for the day. And of course you can't beat the atmosphere of Union Station. It's a gem.

Knowledgeable mechanics, great service, friendly attitude. If they don't have the part, bike or…read moretool in stock, they will order it.

Was a bit low on inventory due to supply chain issues, but gladly assembled my Internet acquired…read morebicycle for a very reasonable price.

The staff here are great! I recently purchased a BMX bike from Sams Club for my step-son's 7th…read morebirthday. My husband and I have never put together a bike, but didn't think it would be too hard. Little did we know it is pretty challenging (not to mention a test to the relationship LOL). With that said, I have these folks a call to see if they would be able to help with bike set up and tuning even though I didn't purchase the bike from them. They were beyond willing to help and I was able to simply drop off and pick up when ready. Price was reasonable and service was excellent and efficient. I also liked how they took everyone's safety into consideration with their COVID precautions. My step son loved his bike and was a great gift, and I felt good that he will be safe riding this thanks to the staffs help and concern to safety. I would recommend all to this shop - the folks are great and extremely skilled at what they do. Thank you all again!

Cyclist since 1983, brought our 1984 Trek 400 in for service. We had high hopes as this was our…read morefirst experience with Valley bike service. We paid to have a tune-up and new bar tape. The tape install was good, the derailleur adjustment was below what we have experienced at Flanders, Now, Behind Bars and Recovery. We are new to the area and looking for a bike shop, will try Valley again, but our first go around for service was disappointing.​ At $149, the parts that were adjusted were not cleaned, the first time we had ever seen that work done while omitting the cleaning. We always shop and support independent shops.

I brought my 1981 Colnago Super in for a complete overhaul. All of the parts were taken off and…read morecleaned. The frame was cleaned and waxed bearings were repacked and everything was adjusted. My bike looks and rides like new! I am very happy with the service and I think the price was very reasonable considering the amount of work that was done.

I bought my GT here back in the 90s and continue to bring Eric and his crew projects. They have…read moregreat customer service and the prices are great! Long live the independent bike shop.

I had a very disappointing experience with Erik's Bike Shop…read more We purchased a brand-new pair of skis and bindings from the Rochester store. Their technicians also professionally mounted and tested the bindings when we purchased new ski boots. Despite this professional setup, the binding unexpectedly released while my son was skiing, causing him to fall. After only two ski trips, the skis were also already visibly chipped. When we brought the equipment back to the store, they refused to issue a refund. The only option they offered was a replacement from the same manufacturer, even though we had already lost confidence in the product's safety and quality. What was even more disappointing was the customer service. Both the Rochester store manager and corporate customer service were dismissive of our concerns. Instead of addressing the safety issue, they insisted the remedy would not be a refund and suggested the problem could be "as simple as a screw coming loose." They even tried to blame the situation by saying my son weighs more now than when the bindings were set, even though the bindings had been professionally adjusted and tested by their own technicians just the month before. For a shop that markets itself as a professional ski service provider, this response showed very little accountability when something goes wrong. Based on this experience, I cannot recommend buying skis or having bindings serviced here. For reference, Better Business Bureau currently lists the company with a D rating and multiple unanswered complaints.

Fantastic service department that helped walk me through exactly what my bike needed. They explain…read morethings in a way new riders can understand. Will be back for sure!

Very fun float kayak paddling trip! We rented kayaks and they helped us put in and take out along…read morewith a quick bus ride back. It was about 8 miles on the river with a few small rapids. The water was fairly shallow and easy to navigate. It took us maybe 2.5 hours for our kayak trip with beautiful scenery. We saw deer, 2 fawns with spots and a doe. We saw two bald eagles and 1 golden eagle, blue herons, turtles, kingfisher, turkey vulture etc. The parking is free; there is a bathroom where you put in. You need to sign waivers before going. They offer PFDs to everyone; under 18 must wear PFD.

We love the town of Cannon Falls. We decided to plan a Kayak trip with some family and give this…read moreplace a try. This area is beautiful and we saw many Bald Eagles as we strolled down the Cannon River. I don't think this was too expensive and it was a lot of fun. We had not been kayaking before and my wife was clueless. I had used canoes when I was a kid and had been up to the Boundary Waters, I felt okay. We told the people that it was our first time and without much of any instruction, they put her in the kayak and away she went. I felt like they could have done anything to make her more comfortable. The rental area is a shack, basically. They put you in kayaks and then pick you up in an hour from departure at the pick up point. Look for the large pink rock, that is where you exit the river to be picked up. We had the last time slot with several people overturning and having to empty their kayak, not me, I stayed dry. The people that had to drain their kayak wasted a lot of time and we were late to our pick-up at the end of the day when you know they wanted to go home and start their weekend. I felt bad but it wasn't my fault. This was a fun time. I would recommend that you have some experienced people to help you if you are new at this. The people running this place are not interested in spending time teaching you how to stay dry. That is up to you.