Everyone I spoke to was very nice & professional. I really liked that they text with a link to my car inspection that had pictures & notes from the technician. It's never fun dealing with car issues but they made every step easy. I am definitely going back! read more

Super easy and quick to get my smog check. Staff were super friendly and professional.

Great service - fast and friendly. Have taken my truck there for smog checks last 10 years.

Polite and prompt. Came as a walk-in with no appt and I was quoted 1 hr. In less than an hr I had my car back from the smog check. Thank you for under promising and over delivering. read more

I took my husbands car in to get the gears aligned and the Technician had found to only have been a loose bolt. I was expecting to pay at least a 1 hour service charge and he didn't charge me anything! I was so dumbfounded as this has never happened to us let alone ever heard of a mechanic not charging for his time...wowzers. So we tipped the Technician $20! Thank you Mike and all the Technicians, you're the best! read more

Great customer service with their smog checks. My car didn't pass at first but they made sure to help find a solution to fix the problem. They were considerate and helpful during the whole process. I would definitely recommend them to anyone. read more

I just moved my family to Temecula from Virginia. Part of this very involved process was getting our cars smogged for California registration. Nick took care of my wife's vehicle promptly, and was notably courteous and professional. A few days later they took care of my car, in the same manner. I brought my car in yesterday to get the oil changed, and even though they were busy they got me in and out in less than 45 minutes. Impressive. As he was ringing me up for the oil change, Noy let me know that the service tech who took care of my car made copious notes about the car, and made it clear that the front and rear pads were really low, and that the rotors would need to be faced. This was not surprising, as I had noted a bit of shimmy during braking over the past week. Well, it turns out that my rotors were pretty much rusted through. I am fairly certain it is because of the horrible winter conditions in Virginia, and the anti-ice salt and chemicals strewn onto the roads. Noy didn't *insist*, but he made a strong suggestion that I get the brakes fixed. My car is getting worked on as I type this. They worked with me to make sure this work was done tonight, so that I have a safe vehicle for my morning commute. They have found a new set of loyal customers in us. read more

I have been using Red Hawk since moving to Temecula 7 years ago. Tom runs a great business. Manuel is a tremendous service advisor. From minor to major repairs, they can do it and do it well. Highly recommend their service. read more

I would give a zero star rating but yelp requires a minimum of 1 Star to post. First they kept our truck over night without consent. Secondly 2 years later we are purchasing a new vehicle and saw the car fax report and it's showing a rollback on the odometer do to a clerical error and it's now costing us a few hundred dollars on our trade in on this vehicle. read more

Redhawk Auto Service aligned my wheels because I purchased new tires. They were profesional and courteous.

Reliable and fast service no appointment needed. Great customer service, highly recommended for those new in town like me.

I made an appointment and brought my car in for brake lights out and check for needed service. Well, after they called me and told me some stuff I finally approved the brake lights. 5 hours later, no call. I call and car not done. Finally go to pick up and guess what, no brake lights replaced. Instead they replaced my license plate bulb and turn signal, ok great, but my brake light is out. They told me brake light wasn't out so I go home. Guess what, got stopped by a cop with, wait for it, brake light out. Ended up at Sears for them to replace the brake light bulb and it only took 10 minutes. To top it all off, I asked them to add coolant since they said it was low. I was told they added 1/2 gallon of coolant, for free. That should have rung a bell, because I had Sears show me that no coolant was added, it was at the same level that I looked at it in the shop. Even called to re confirm coolant was added, none was added. Never again will I go back. read more

Nick and his team were all extremely welcoming and helpful. The Redhawk team were all very professional and attentive to all of their customers that walked through the door. Thank you Redhawk for making my experience at your shop a great one, I will most deffinetly be back! read more

Clean, on TIME, Did a GREAT Job, Great Price, Service 1st Class! All the techs are like artist- you can feel they all LOVE what they do and probably why they are good at it! read more

I went to this place to buy propane and they totally gouged me. It was $3.29 a gallon. After I left I thought it seemed a little high, so I called Spirit in Hemet and propane was $1.89 a gallon. The price difference was$65 compared to $30. I've never had then work on my vehicle, but they're not the place to buy propane. read more

Before I buy a car from someone, I get the inspection done here first! They are very helpful, everything is quick and easy. Manny is the man! Very smart and he's very knowledgeable when it comes to cars. Ask for Manny when you go there, tell him Deshawn sent you. read more

Very unsatisfied my vehicle didn't pass smog because of a new battery put in which they did not asked me if I had any work done until after the service was done ! they charge me $41.70 and to have it re-smog they're going to charge me again $41.70 I have bought my other three vehicles in and two out of those three didn't pass and they never charge me a second time New policy people be careful!!! They lost my business for my four vehicles!! read more

Went in for a smog check. I knew, before hand, I may have trouble getting it smoged. Yep, the engine needed some work to include the clutch. The folks at the Redhawk auto service told me the problem or problems related to the engine. It did take a few days to get it fixed, the car is a 2007, but along the way, the mechanic fixing my car was very up front, I felt honest, and professional. I am a return customer and I have not had any problems with customer service or work preformed. read more

I give them three stars because they were able to get me in for a walk in oil change but customer service is poor and rude.

Sorry to have to write a negative review- I usually don't but thought I should warn others. If I could give zero stars, I would. I made an appointment for a smog check here and then when I went in at my appointment time, they told me it would be a 1-2 hour wait and they couldn't guarantee they would get it done the same day. What's the point of making an appointment then? They didn't even care about the inconvenience it was to me. It seemed they had so much business that they could care less. So, I took my business elsewhere. I will never go here again. read more

I just moved to the area and needed to get oil change on my Jeep. I googled for that and found the closest one from my place. Once l got there l asked oil change and tire rotation and they did free inspection found out the rear brake and rotar needed to be replaced. Since l took a lot of long trips that made a sense. Manny was the one who took care of the whole thing. They did quickly and efficient and their customer service was excellent, l definitely go back for next oil change and maintenance read more

I've had both of my Toyota cars work on by Redhawk Auto Service and have been very happy with their service and pricing. It's very hard to find good mechanic theses days for auto service any where but I believe Redhawk is among the top Auto Service businesses. That is why I just brought my Daughters Toyota Truck to them with a brake problem and servicing. They were able to fix the brake problem under their quoted price and gave me a list of suggested servicing needs for her truck, I drove away knowing my Daughter will be much safer on the road. And I am sure my Daughter will be going to Redhawk to finish the servicing list............Gary G. Hainline read more

I have never had work done at this facility, however I had a battery go bad right outside his bay door as 7-11 gas station is there and I was getting gasoline.. The battery was under warranty from AAA so asked him for a jump so I could drive to a AAA towing lot and get a new battery under warranty. He told me he would not do that as he was there to make money. I told him that I would have to call AAA and they would have to come out and jump my battery and then I would have to go to their site to get a new battery. He could have cared less. I called AAA and they came and jumped the battery and I went to their shop and got a new battery under warranty. I had wondered how Redhawk would be at a simple oil changes etc. I guess I will never find out as I would never take a vehicle to that rude SOB. I owned my own business for 30 years and never once treated a customer that way. I was a contractor and had two retail stores. It is a disgrace for a business man to treat people that way. I have spread the bad news around to many people and will continue to do so. Mike read more

Only place in town I trust with my vehicles. My husband and I live in Menifee with many auto care facilities much closer but Redhawk Auto is worth the extra drive. Mechanics and customer service offer 5 STAR, STELLAR SERVICE. I have been gong there for many years and our vehicles run great! read more

I took my car to get it smogged here and I failed. They wouldn't tell me why and made me pay. They said to "drive 75 miles and come back to reset the sensors." This is after I had put 650 miles on it from commuting to school. I went to Roberts smog shop on Jefferson and he's a privately owned authentic guy and I passed first try. He said that they disconnect your battery to throw your sensors off and make you pay to have it smogged twice. Not to mention they were all mean! read more

We have brought all our vehicles to this center for years, because we appreciate the reliable and honest service. We've done small maintenance service, as well as larger repairs here - much faster and more personal than taking to the local dealer. Staff has been there for years, and remembers us when we arrive - very happy to have such professional service so close to home. Thanks for all your work Redhawk auto! read more

I had an electrical issue with my wife's car. I called Redhawk auto on a Saturday and explained the issue. Alex was very nice and let me know how they would diagnose the issue. He said "90% of the time" we find out the problem with the initial diagnosis. My wife drop the car off on Monday. Monday afternoon i get a call from Alex telling they need another $130 diagnosis because they think it is the body control module "BCM". Tuesday they call me and tell me the BCM is bad and they need to order a new one from Hyundai. I aaked how much for all the work required, they tell me $1,400. I ask how much Hyundai is asking for the part Alex tells me $500. I had done some internet research after my conversation with them on Monday and knew I had other repair options available including buying a used BCM or sending mine out to get repaired. I asked for details about what Was included in the $1400, it turns out they were going to charge me $200 to program the BCM even though it comes programmed from the factory and they were going to charge me over $400 for the install which they "accidentally" doubled the number of hours for the install. So they charge me $850 and get the work done. I still had a anxiety because of the multiple mistakes and misleading statements. I asked them for the part receipt from Hyundai. They said that is confidential. Turns out they lied to me when i asked them specifically how much Hyundai wanted for the part. I found it on a hyundai dealer website for $270 retail. Redhawk probably paid less than that wholesale, then turned around and charged me over $500. I understand mechanics mark up parts, but special order parts, that i offered to order, shouldn't have a 100% markup. They also lied. Dont trust Sean, the manager. He is very shady and unprofessional. read more

A big THANK YOU to Noy who worked so hard to help me get a problem with the bearing on a tire on my boat trailer fixed. He was on top of everything and his service was top notch. Thanks Noy - you were amazing!!!! I will be back here again. read more

run!! shoddy work, brought our car in and it was worst off then when we left it, they didnt put the caps back on tight and oil splattered all over the engine of our car and was smoking horribly by the time we got it home! they had bad attitude when we confronted them. those mechanics dont even have good basic skills!! run read more

In 2015 we came here for our trucks oil change we were offered a lifetime alignment plan. Truck is used to pull a trailer and a boat so we figured it was a good idea. We did the oil change and alignment but when we got home oil was leaking on the filter because they forgot to insert an o ring and oil was all over our garage floor so we informed them no big deal at that time. After a few times the service guy that we used to go to was no longer there and there is always an issue from then on. Now they say they never had any lifetime alignment plan, it went to the point of having to talk to the owner. Granted in the end we received the rest of the moneyok back, the point is now we don't have an alignment plan and they even said they could not do that in their shop for the size of the truck. I always try to go to local places thinking we will be treated with a bit more honesty but in this case. read more

Gave this place a total of $1600 in business and the customer service was rude. I took the car in for tune up and to check why my alarm service light kept coming on. Only to leave there $800 later and the alarm service light was still on. I called and was told to I could bring it back in but it would cost me. A big NO THANK YOU. Taking my cars elsewhere. read more

my car spun out on the 74 and i came into redhawk auto service... theyre open late which is convenient.... the entire bottom of my car was falling off... came in... the manager, michael, saw how upset i was... calmed me down... and really took care of me. he took of me... it was an easy fix and he ended up fixing it at no cost. and i was able to drive back to san diego within 20 minutes. he was AMAZING and i recommend redhawk auto service to everyone. read more

I was on my way to Palm Desert and heard this grinding noise under my car. It was Friday around 4:30pm and I pulled into Redhawk Auto Service. Michael Petric -Service Manager was so helpful and professional. They located the problem and had his guys stay late to fix the car. Price was fair but most of all Michael was honest. Thank you for making me feel safe while driving through the mountains.I live in San Diego but if I lived in Temecula I certainly would make Redhawk my "go to" auto repair shop. read more

Finally I have found a mechanic I feel like I can trust!! I took my car in because I had a large oily leak in my driveway and was worried something was seriously wrong. Service Manager, Michael Petric, assured me that he would figure it out. As I was waiting to hear I was sure I was going to be told my 2004 minivan with 140,000 miles was in need of many repairs to stop the "leak". He explained that when I had all the hoses replaced at the other mechanic they didn't tighten the clamp properly & the hose was leaking radiator fluid all over so they simply tightened the clamp and replaced all the radiator fluid that was lost and told me the "problem" I was worried about was fixed and even better they didn't charge me anything!! I was so impressed with the quality of service and attention to detail I will for sure be a customer for all my future mechanical needs and maintenance!! I highly recommend this mechanic shop!! read more

My husband's truck needed breaks.. Called all the other places in town. Mike Petric the general manager, gave me the best deal than the other shops. He said bring it down and had the truck finished within a couple of hours. Best customer service,and best prices. They won't sell you something that you don't need. I won't take my car elswere.. read more

I have frequented this multiple Auto Service Business and have to say that the service was 2nd to none. All of the crew especially the Mgr were the best of the best in service on all levels. I would recommend this Auto Service Business to anyone looking for any Auto needing. read more

I will never give this place a penny more of my money again ! I took my truck for a smog check and when i got back there to pick it up, the Manager started giving me some crap about how he did me a big favor by smogging my truck instead of failing it because it was missing the correct sticker for the after market air cleaner . I never had a problem with this before i took my truck to these guys. And if its wrong i don't have a problem with that , but he was very rude and just wanted to argue with me like a jerk . So im puzzled why a business would want to argue with customers and still want them to pay money for their services ? Run Forrest run ! Hide your women and children . read more

Customer Service is Horrible! I got a quote for around 3300 dollars on repairs I took it to another mechanic and was quoted around 2000 for the same parts!!!!!!! read more

Michael is no longer at this location. Since Michael left, I've gotten my oil changed there about 5-6 more times. It's MUCH MORE DISORGANIZED and things take a VERY LONG TIME to complete. There's also a greater feeling of pressure sales. The new manager must have gone to the school that teaches "Sell Serpentine Belts". I flat out told them to stop trying to sell me a new serpentine belt every time I go in. Also, they have been trying to re-sell me service that they've already performed on my car. IE - them - "you need to replace XYZ." me - "your company already replaced it last year before you got here, just look at the service record." them - "oh, I'm just going off the manufacturer's guidelines." me - "the guidelines say to do it about 20,000 miles ago, and I did, at this location, last year, which ironically was about 20,000 miles ago." I will not return to this location now. I get the feeling that I'm being sold things which are not necessary and I am having a hard time trusting them. Slow. Unorganized. Impolite. read more

I just moved to CA and needed a smog test plus an oil/filter change. I checked out a few places and made an appt. with Redhawk. Josh was great...he even told me how to save time getting my plates from AAA instead of the DMV...his prices are very reasonable...I was even given a ride back to my house then picked up when my car was done by Shane. Josh even threw in a free car wash! I will definitely be using them in the future. read more