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    Redlands Truck Service

    3.9 (74 reviews)
    Closed 7:00 am - 3:30 pm
    Updated over 3 months ago

    Services - Redlands Truck Service

    Auto brake repair

    Auto engine repair

    Routine automotive maintenance

    Redlands Truck Service Photos

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    Recommended Reviews - Redlands Truck Service

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    We scheduled annual maintenance service with them because of good reviews we saw and ended up having a horrendous experience. We would never return here and would encourage others to never use them. They broke our hood latch and tore the cover on our tow bar and scratched the tow bar itself--we witnessed them driving someone else's rv to the shop and it scraping because they drove it too fast over the culvert entering the street--so OBVIOUSLY they are not treating these rigs with care! On top of that the service manager Mike was completely unpleasant to deal with, didn't provide updates, and the cherry on top was he tried to lie and overcharge us for service they didn't actually perform on the rv. They put on the work order and charged us for a comprehensive brake service with wheels off --which they instead tried to pas off by having someone crawl under the rv and take a few pictures of what they are able to see with the wheels on the rv (not checking the brake lines or whole brake system at all). Only when we studied the pictures and then confronted him with our confusion on what was obviously not the wheels off comprehensive brake inspection we were offered and charged for--and that we WANTED to get for safety reasons-- did he awkwardly admit it was not done, removed the extra charge for it and vaguely mumble something about the tech as if placing the blame there. When we stated our unhappiness with this finding and confronted him with the fact that this makes us lose all trust in them and their ethics and that this appears to us now like they PURPOSEFULLY charged us for the comprehensive brake inspection and then did a lesser check and hoped to pass that off and that we wouldn't notice, overcharging us and causing a safety issue for us, we asked for an explanation that would help us understand how this was not intentional. Mike had literally nothing to say and no explanation was given. It was already pretty clear that they did this knowingly and unethically but his response was very telling as well. Because of how horrendously all this was handled and the deception, how do we even know that the other maintenance we paid for-- ACs being serviced for instance-- was actually done? We provided feedback after our negative experience when a woman claiming to be an employee there called us asking for it. We never heard from either owner regarding that. With how reprehensible this was and the severity of the issues we experienced, that is very disappointing especially from someone who claims a caring family run business. Giving the owners the benefit of the doubt that they aren't aware--they should know that Mike, who you claim to be an asset, is most definitely not and that these are the kind of things that are occurring in your business. And most importantly this is a warning to other rv owners who may consider using their service. If you care for your rv and the significant investment that it is, do not entrust it to Redlands RV.

    This is the bullet proof roof that they left with a big bubble on it. They told me it's normal.
    Henry Z.

    I wish I can give this business negative stars because they deserve negative stars. I took in my motorhome because my roof was coming unglued from the side. I talked to Martin. He told me that he was going to fix it that it was gonna be bullet proof that will never be worried about it again. A month later, it was falling apart, had to take time & busy schedule to take in my motorhome, they fixed it. Also, that same visit I told him to do a service my generator. Why not; right? its there. did they do it no! And I was about to go on a trip. So frustrating. A few months passed, my AC stopped working. I have a Winnebago with a basement AC. He told me to take it in, took a few days for the diagnostic. What I thought it was a diagnostic. He told me it was the motherboard of the AC I needed my AC fix because I had a river trip planned in a few weeks. So I was driving to the River and the AC was fresh not cold. Got to the River and it was 120° life was miserable. my AC was not working. So I called Martin. He told me to take it in. It took them couple days for the diagnostic on my AC he told me it was the AC compressor. He gave me a quote of 3K. I was confused because he told me that it was the motherboard, the first time I took it in for the AC problem. I told him no. I did some research and came across a post on a Winnebago form. The post had a man that was Mobile and would fix basement, i called him and told him about my AC problem. I told him that they replace the motherboard and that the AC still didn't work, and he said that he will take a look at it. Made an appointment for him to see my AC. He checked everything out when everything was fixed he told me, the compressor was fine it was the that freon that had leaked from two copper pipes rubbing together. Turn on my AC and it was blowing cold again. So my final thought is that they never did a correct diagnostic on my AC so yeah I would never take my motorhome to Redlands truck and Rv

    The grove is a place you can stay in your RV while they work on it with hook ups! They even have bathrooms, laundry and a pet area.

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    5 years ago

    It's 4 June and they are still not done, the bill as of now is $2200 in labor and $1000 in parts... nice shop!

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    5 years ago

    Had alignment done on MotorHome and purchased 8 new tires. Had ties in stock so was able to complete everything in one day.

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    Ask the Community - Redlands Truck Service

    Review Highlights - Redlands Truck Service

    Working with Mike was awesome, he made sure we were updated along the way and happy with our service.

    Mentioned in 13 reviews

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    Ramona Tire & Service Centers

    Ramona Tire & Service Centers

    (123 reviews)

    I recently visited Ramona Tire, and I can confidently say it was an outstanding experience! Before…read moremy arrival, I spoke with Lucio, the assistant manager, who was warm and welcoming over the phone. He confirmed they had the trailer tires we needed, which set the tone for our visit. Upon arriving, our family was greeted by the Lucio, making us feel right at home. The waiting area was clean and comfortable, with coffee available a TV & a chessboard to keep customers entertained. As someone with a background in customer service, I was truly impressed by how every employee treated each customer with respect and care. Their commitment to excellent service is evident and truly stands out. I highly recommend Ramona Tire for anyone in need of tire services!

    DO NOT Buy the tire warranty! This is a scam!!! It's not just this place, it's all Tire store…read morefranchises. What happens is you buy the tire warranty and you have to come back to the store to get it changed out. What happens if you are out of town and there is no tire store that is in their network. You are screwed! You buy the new tire and have it put on. You bring the warranty tire back and ask for them to replace the tire. Granted you paid for the warranty on it. Sure, they said. They ordered the tire and 4 days later. I get a call, the tire is ready. I get there and they have slapped on a hundred dollars in charges. Balance and mounted plus you are required to get a new warranty on that tire. He saw when I first pulled up the tire, it was replaced already. I told them I don't need warranty, but they said they have to charge me for the warranty on the new tire! I would advise not going to these places! Go to your mom and pops place. Better character and better service!

    Salerno's Service Center

    Salerno's Service Center

    (91 reviews)

    Mark repaired the A/C on my brother's car 2 years ago has been working perfectly ever since. More…read moreimportant is that he was very straight forward and honest with me during the process, doing a good diagnosis to repair what was necessary without trying to run up the bill on unneeded things. He stands behind his work.

    Salerno's will take your money and might take your car ! Find a trust worthy Mechanic…read more This is going to be long so I hope your in for it I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) The name of this place should be called "Dewy , Cheatum, and How" I was blindsided how friendly and service oriented they seemed to be... However , my issue was not diagnosed correctly initially and once it was taken in for repairs the issue was never addressed correctly. 9 months from the initial time I left this Truck with Salerno's and I still have a misfire in Cylinder 6 The whole ordeal started 10/28/2024, when I decided to trust Salerno's with the head gasket repair... I know this a labor intensive job so I waited patiently, the head gasket job too two months to complete . Immediately after taking possession of my vehicle I got a check engine light ( I was not comfortable going back to Salerno's ) so I got a second opinion from the car Dr of Loma Linda . The car Drs told me that Salernos had installed the wrong coil packs and did not replace a broken coolant Temp sensor. I went back to Salerno's with the quote from the Car Dr. and dropped my vehicle off again to be repaired properly the next day 1/5/2025 I got my vehicle back again another two months later and was charged $819.24 for the mistakes they make . Fool me twice maybe but not a third time , at this point I refuse to ever trust Salerno's When I went to pick up my truck the second time it had multiple new scratches scrapes and dings all over the body and around the hood where tool were dropped in it (I pointed it out to the denial of owner Mark). He also assured me the second 1/2 of the coil pack was correct even though there is no firing order noted on it . This business changed me over $6,500 , and clearly they are not a quality shop. There lack of knowledge and ability should be a concern to everyone looking for anything more then an oil change. I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) If you have had similar experience with this or other mechanic please contact the California Bureau of Automotive Repair https://www.bar.ca.gov In the future I will be partnering with Legacy Automotive in Redlands. Legacy Automotive has earned my trust with quick, and quality service.

    Redlands Truck Service - autorepair - Updated September 2026

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