We needed to have a problem with our refrigerator diagnosed and fixed. They came out and said a…read morecertain part was broken and once replaced, the problem would be resolved. That part did not fix the problem so they came out again twice and so far everything is working fine. There was no charge for the additional service and part; he just wanted to get it working. I appreciate this commitment to doing a job right without charging any additional charges

Don't buy appliance parts here, they charge 4 times (yes that's 400%) more than you will find the…read moreparts for on the internet! My parts for my dishwasher were $18+ with shipping costs ($7 dollars for a total of under $50) on line and Bill's price was $70 (no shipping costs)!

I am very disappointed in the mechanics and customer service. I took my Karcher pressure washer to…read morethem because we were having an issue with the "pressure." I should have been wary initially when they called my husband on 6/19/17 to say they were unable to start it. He showed up, asked to give it a try and after pulling the choke, it started up on the first pull. As a mechanic, how to do forget to pull the choke? Okay, be that as it may, we figured they still knew more than we did on how to fix the pressure issue so left it there to be repaired. We get a call a little while later saying it's fixed, $71.94 later and for 45 minutes of their time, I was told when I picked it up that the fitting was on backwards, but otherwise it was "a good little machine" by the mechanic. We took it home to test it. First pull of the trigger, pressure was fine and it remained fine so long as you didn't take your hand off of the trigger, but if you took your hand off the trigger, no pressure. I was annoyed that I was charged for 45 minutes of time to turn a fitting around that likely took 5 minutes or less and the exact same problem we took it in for remained. I waited a week and a half to decide what I was going to do about it, then called when I took a second look at their invoice which stated "30 DAY WARRANTY PARTS AND LABOR WORK DONE." I assumed that this would be easy, make a call, and they would say, "Bring it back, we'll take a look." But, no... I was told by the mechanic that took my call that it worked fine when they had it. I asked them how they tested it and was told that they they used their own gun and ran it for a couple of minutes without issue. The mechanic then proceeded to tell me it was probably MY gun or MY water pressure because it worked fine for him. I told him, same problem at two different homes with two different water systems. He then proceeded to blame it on my gun. I'm fuming by now, because if you had my pressure washer for less than 10 minutes for a pressure issue, but never tested MY gun and instead used your own AND charged me for 45 minutes, WHY DID YOU NOT TEST MY GUN? The mechanic then advised that 45 minutes was their minimum billing. I wasn't getting anywhere with the mechanic so ended the call and went on my own quest to find the source of my pressure washer pressure problem and found it here: https://youtu.be/WfUcXlBZRxk. My pressure washer is now fixed BY ME and cost me about 10 cents or less in white lithium grease and about 15 minutes of my time, including fully testing it. If I left it up to the mechanic's advice it'd be out another $30 for a new gun. Small Engine Clinic, you need mechanics that know what they're doing and will also take responsibility for failing to properly make the requested repair, which I paid for. Now the real test is what will you do to make this right?

I have been taking my Toro mower here to be serviced for years and would never take it anywhere…read moreelse. I believe they are an authorized Toro shop, and in every instance when I have dealt with them, they do a great job - very thorough. They also provide me with details of what they have done, explain how I can help myself keep things running well, and the turnaround time is very reasonable. I will say that sometimes the price for service seems a bit steep, but it has been many years since I have checked what other shops charge, so maybe they are competitive in that regard. I'm too happy with the quality of service to worry very much about that!

Giving three stars because I like the shop and the folks are mostly friendly and seem…read moreknowledgeable. However, I can't give them higher than three stars due to my repair shop experience. I dropped off a lawn mower purchased from this location in March 2021. (dropped off 7/14) Talked to them later that day after they said there was a warranty issue. I called 7/16 to get an update and was told the warranty issue was cleared up, the part to fix it was on site, and the repair should be completed "in the next day or two." I'm happy thinking I will have it in time for the weekend so I can mow. Called back Monday, 7/20 for an update. Apparently the guy who works on this type of mower was out, but a box of supplies for this brand had just arrived, so he should be able to wrap it up when he returned the next day. (I thought the part was on site on 7/16???) Called AGAIN on 7/22 for an update. Was told by Jacob, (who seemed be inconvenienced by my call), that the parts were on order and he had no idea when they would arrive. I asked if I should expect a month or a week....He said closer to a week, but I don't have a lot of faith in them at the moment.

Great local place. If they don't have it they can generally get it. They only stock quality stuff…read more Staff is knowledgable. I used to get weirded out at how friendly they were, always asking me if I need anything, etc.. I was accustomed to the Home Depot model of wandering aimlessly for an hour looking for a single bolt. Once I learned to embrace the friendliness and be like "Yes, you can help me find this one bolt I need." Now it is great. In and out quickly.

I was at Harbor Freight in Silverdale this morning to pick up an item. I saw that they had 12 mil…read moretarps on sale but the bin was empty. I got hold of Aaron, an employee there. He spent time researching the product, checking in the back of the store, and generally just trying to find out if they had any in-store. Admittedly, I thought that I would probably receive the same kind of attention that I expect when shopping at Walmart (if it's not on the shelf, we don't have it). This was a very pleasant surprise.

Barry was super helpful in helping me find what I needed. Excellent customer service and will be…read moreback for his help in the future!

We're doing a kitchen remodel and have had a tough time getting just basic info when calling…read morecabinet companies- in steps Creekside and the owner Brad. He spent 15-20 minutes on the phone with me answering all questions and being honest about what we can expect with brands, delivery, installation and ballpark pricing for different products (and they don't hike up pricing due to your zip code). Customer service is as important as the cabinets we choose. They have a great selection of cabinets but also have - by far - the best service we've experienced, and we're only in the early stages. I'm so glad companies like Creekside are around!

Ben helped us with our kitchen design and with the selection of cabinets. We couldn't be happier…read morewith our choice! From start to finish, it was an easy process! Ben was very communicative and knowledgeable and we appreciated it! The cabinets are solid hardwood construction and the end result is an absolutely beautiful kitchen. We highly recommend Creekside Cabinet & Design!

top notch service. Very friendly and helpful. Easy to contact and answered his phone everytime I…read morecalled. No phone tree just a friendly voice when I needed help. Outstanding representitive... Wasnt impressed with the litttle tractor but it got the job done. Everybody at the company was helpful and pleasant.

I spent about $40,000 on an LS tractor MT335 Which is a lot…read moreof money , I have owned for 2 years and the tractor has been down with warranty issues for 4 months! The axle broke a couple times , the engine bolts backed out and started to split (The owner of Sherlock informed me that this is an occurrence that he has seen several times and has had to fix?)! Luckily I service, store inside and pay attention to my tractor! The last time my axle broke , the owner said he would not honor the warranty any longer and that I should not be using the forklift attachment that they sold me ? He said I was using it to much and if I was not using it so much this sort of thing would not happen! So if you are in the market to buy a tractor I would suggest you fork out a few more dollars and buy another brand and go to a reputable dealer !!!! In other words I will never buy anything here again !

I am beyond disappointed with Purdy Topsoil & Gravel; They…read morecame highly recommended and so I placed a call and explained I needed good soil for my raised beds vegetable gardens, what do you have/recommend? I was told that with tax, a yard of their very good garden soil would be approximately $29. Ok, I will be in next week. After arriving and talking with staff, the clerk said to me that this is for flower beds, correct? No, it is for food for my family fir vegetables. She then told me that the soil I was going to purchase would not support food growth... I was then told: "We have our compost blend and we also mix our compost with steer manure compost and fish compost and it is twice the price." I then decided to buy two yards. The next morning I was surprised to find that my son had filled my garden beds for me, but there is all kinds if 'stuff' in the dirt! I easily gathered a 1/2 baggie of pieces of plastic in clear, white, blue, black, red, another blue,... along with pieces of painted metal i. Blue, red, black, green, dark blue, bright blue, white, etc... -along with treated 'Beauty Bark'... I took the baggie half filled with the debris and my receipt... The Manager was not in and would call- and THEY WOULD NOT GIVE ME BACK MY RECEIPT! They also kept the baggie, which I wanted them to see as unfortunately I can easily gather more. I was then informed by the two women working behind the counter that they get their compost from the Pierce County Dump! Excuse Me?! When an employee informs me that WE make OUR with premium compost, OUR steer manure compost, and OUR fish compost; I don not get the impression that you receive it from the Pierce County Landfill!!?? I specifically asked and was given an answer of: WE make OUR with OUR WE MAKE... Had I been properly informed of the compost origins, I would absolutely NOT have purchased ANY product originating from ANY Landfill project. Today marks two weeks since I drove there again, and asked to speak to the Manager. I called yet again today, Monday June 10, 2024 and wouldn't ya know, the manager just stepped out and will call me back. At this point, I can only recommend NEVER DOING BUSINESS WITH PURDY TOPSOIL GRAVEL! Sincerely, Kimberly Kelly Lehman

I call. They come. I pay. They leave. A-ok. Yelp says they need at least 85 characters, so Have a…read morenice day!

Great service and I owned my hot tub since 2020 with no issues. They continue to help me with…read morechecking the water to ensure it has the correct chemical mix as well as general maintenance questions

Great product and great customer service. We bought a new hot tub here a few months ago and…read moreeverything went smoothly and above our expectations. The owners are very nice and helpful.