Diane is wonderful! I've been going to her for the past 10 years for laser hair removal and it's made such a huge difference in my life. It saves me time and energy not having to worry about another to do. My first treatment with her was for the underarms. The hair was very thick and even after shaving you could see the dark hair spots. I couldn't believe the results after the treatment! After six treatments it completely eliminated the hair and the dark spots, which is what I was concerned about the most. It's been at least 10 years since and hair is starting to grow back slowly, but not compared to what it was. All I need now is to touch it up and I'm good for another 10 years. Also I did my bikini area and that was just the best. Wish I could tackle all areas at once, but can't afford to that, so taking care of one area at a time. Diane is also a kind person and easy to talk to, so I always walk out of her office with a positive attitude and look forward to my next visit with her. read more

Literally the absolute best. Diane is phenomenal at what she does not to mention she is sweeter than an apple pie. I seriously love this place. They have great availability and flexibility with your schedule. Diane really listens to you and your concerns and comes up with the best treatments possible. She has a heart of gold and really cares about her patients. This place has so many different options for treatments and I love that! Diane thinks outside of the box to treat things and I'm so thankful for her. I will never stop going here! read more

Thank you Diane for professional job during two years. I love to come here and feel family atmosphere.

I am so happy to have found Diane and her team. I went to Diane for IPL and injectables and I could not be happier with the results. Not only did Diane go over all of my treatment options but she also talked me out of what could have been more expensive procedures and really customized my treatment plan according to my skin type, and the natural results I was going for. She is professional, honest, knowledgeable and incredibly talented at what she does. I will not go anywhere else for skincare needs and have already recommended her to all of my friends. I'm a client for life.... or as long as Diane is there! read more

I have been getting laser hair removal treatments and IPL photo facials from Diane at Refresh RX during 2012. I'm so glad I found them as they make you feel very comfortable -- it's not an intimidating or pretentious office. Diane herself is very chatty and friendly, yet professional and makes you feel relaxed and welcome and explains everything that she's going to do so you know what to expect. The office is on the second floor of the building and is nicely decorated in earth tones and is clean and modern and there are magazines to browse while you wait (Although I've never waited more than a few minutes for my appointment to come up). The front desk staff are also very nice and always remind you of your appointment with a phone call the day before. There is also ample free parking. These kinds of treatments do not come cheap, but Refresh RX seems to have fairly competitive prices and you definitely don't get that "We're only in it for the money" feeling from them, rather they genuinely care that their clients receive the results they want. You can also sign up for their e-mail blasts which offer monthly specials. Now that I've found this place, I see myself being a client for years to come to keep my skin looking good and to cheat nature here and there. If you're looking for a local place in Poway that offers laser hair removal, IPL, permanent make-up, injectables, and more, give Refresh RX a try. read more

I went in today and saw Diane for an IPL. What an amazing experience. She is gentle, knowledgeable and has compassion for her clients. She explained everything thoroughly. I am excited to see my results and looking forward to going back for more! I would highly recommend Diane. Everyone that works there is amazing and friendly! read more

Diane is extremely knowledgeable and professional. I was impressed and recommend Diane and RefreshRX to my friends and family.

Absolutely love Diane and the staff. I would highly recommend RefreshRX! Very timely with appointments and Diane generally cares and takes the time to listen to what results your looking for. read more

I recently had a great service done at Refresh. I met with the esthetician Martha and we decided that I do a chemical peel for the best results on my skin. She recommended some products for me to try first before the peel and after the peel. It been 2 weeks since my peel and my skin looks great. It's smoother and a more even tone. I'm glad I decided to try Refresh. read more

RefreshRX - Skin Care Near Me - Poway, California

I trust Diane for her professional attitude, experience and knowledge. She is second to none!! Looking forward to more treatments from her. Thank you and God Bless you Diane, you are beautiful inside and out. Kathi T. read more

Incredibly frustrated that no one ever answers the phone at this business. I've called more than a dozen times over 4 days and no one picks up. They do call back and leave messages, but I'm typically in meetings and can't answer. A business should have someone available to answer the phone. They have good reviews and are near my house, but if I can't make an appointment then what's the use. read more

I am 60 and my face is definitely ageing, however in the past I have seen many people who looked a little weird after fillers were injected. I was pretty nervous about doing anything but needed something. I always trusted Diane and she reassured and calmed me. The end result, AMAZING right away! My husband thinks that it takes 10 years off me and I kind of agree. I'm thrilled. I look like me only better. The office is friendly and patient and went out of their way to accommodate all of my needs. Thank you Diane Allen! You are the BEST! read more

Refresh RX provides the Most Excellent skin care available.period. This is something you do for yourself, your well being, your look. Others will notice. You look better and feel better and you know it!!! The IPL stings for a few minutes, then your good for 6 months. Do it for You. Then refer your friend that noticed the 'new' you. Thanks Diane!!! read more

I am so glad I found RefreshRX. First their customer service is outstanding from the time you walk in the door to the time you walk out....you feel special. They genuinely talk with you...it's not superficial or obligatory business chatter. The results are great....and they stand by their work. Microblading is an art, as well as a science. Martha will work on your brows until they are just right. I also had Sculptra. Although it takes a while to see significant changes....after 4 weeks I saw an improvement. Again, this is an art and a science....every person is different and age is a factor. (I'm older) Diane is amazing. They follow-up with you immediately and regularly. They respond to emails. I have not had anything done to my face and was nervous. They knew this and made sure I knew each step. It didn't hurt. :-) And prices are good. I will continue to use their services. read more

Diane does a wonderful job at hair removal and does not make the cost ridiculous for women's faces. she believes that all women should not have to pay through the nose to get hair removal on their faces where facial hair should not exist! I love her for this and the work is excellent. read more

Everyone at Refresh is OUTSTANDING! Been visiting Diane for years, stellar results every single time. Love how personable, kind, supportive and skilled everyone is. Would not go anywhere else! Thank you for all you do for me!! read more

I have been seeing Diane for Botox for many years. She has never tried to up sell me and her approach is gentle and she is quick. I honestly do not feel too much at all. I will continue to be coming back for a long time:) read more

I have been a client of Kris since 2006. Refresh is a wonderful place to "refresh" your appearance. Kris always produces a natual result with minimal pain. They have excellent coupons and monthly offers. You always receive an excellent result at a very affordable prices. Linda provides excellent and caring customer service. Love Refresh RX!! Cheryl P read more

I just had my first Botox appointment with Diane and couldn't be more pleased! We sat and talked for about 10 minutes before the treatment and she thoroughly explained everything. I have been other places for Botox and I can honestly say, now that I've been to Diane, I don't think I'll ever go anywhere else! read more

Great service and staff!Dr. Robinson is wonderful and so is his staff. Would recommend yo anyone!

I found refreshRx bc I originally wanted microneedling and the reviews on here were amazing. I've struggled with adult acne for the last 5 years. I'm getting married in January and I thought the wedding was the perfect reason to really start correcting my skin problems and removing the scaring. For the most part, I only get a few hormonal breakouts a month now.. but I am left with horrible red marks and scaring. When I met with Diane for the first time, she came across as very professional, calm, and she very clearly knew what she was doing. She recommend a course of IPL laser/photo facials bc she thought the redness was contributing more to the look of the scaring/texture of my skin and that if we cleared that up first.. we could see how many microneedling session were necessary. I've only had 2 IPL laser treatments so far, but it looks to be working amazingly. The redness is definitely calming down A LOT, it's about 60% gone. The existing acne and anything under the skin is healing much quicker. I think this has to do with the laser killing some bacteria. I've decided to do a silk peel facial and at least one or two more IPL treatments before I get into the microneedling. I'm beyond excited that I'm finally seeing results and to be at the care of someone who really knows what she's doing. I highly highly recommend this place. The staff is so friendly and the scheduling is very accommodating. I'm so glad I found this place and that I'm finally fixing my skin issues! read more

Diane is amazing. Professional and personable. My mother recommended her to me over four years ago and I've been here multiple times. Worth the money! read more

Staff is always so friendly and welcoming. Diane is amazing and has been my go to for sun spot removal.

Kris & Diane are truly, caring RN's, who do everything they can to make you look your best. Michelle, who handles their permanent makeup, is truly a professional and her work lasts and lasts! read more

REFRESH RX registered nurse Diane is not only professional she is also very sweet. I never thought I would do Botox mostly due to the fact of it possibly being painful but Diane keeps your mind busy with meaningful "chatter." My other gal is Esthetician Martha Web who recently gave me a "peel." Love these gals and Dr Robinson as well. There always genuinely happy to see me read more

I've had various different treatments done with Diane (botox, laser, peels) and have always been VERY happy. She's kind, honest, gentle and not at all pushy. I was so hesitant to try botox, and now I'm hooked. Haha! read more

Diane is absolutely the BEST! So professional, kind, and has a very delicate touch. She is also extremely knowledgable and honest, which I love. I highly recommend her to everyone and anyone!!!!! read more

If you are looking for someone you can trust your face - Diane is the one! I found RefreshRX by Yelp search for Botox treatment, and really liked Diane's job, then I decided to do fillers and left looking several years younger and natural. Diane is amazing, she understands what we ladies need; she gave me valuable suggestions, but didn't push to buy anything extra. I definitely recommend her to someone who needs face correction done by awesome professional. read more

From the first phone call to the after procedure follow up, OUTSTANDING in every way. As a guy who knows little of the process ... Diane and her team knew just want I needed. Complete success and at a reasonable price. No up-selling. No packages. Just paid for what I wanted and got the results I wanted. How can you beat that. Thank you REFRESH read more

I went to a few people for Botox when I moved here. But after finding the amazing miss Diane I.m here forever. Love your placement and everyone is so super nice read more

At age 65, so many deep lines around nose and mouth. Looking a little fresher around those younger ones at work was my motivation for fillers and botox. I didn't realize how different the procedure would need to be for every face type and problem. Diane is truely an artist, with tons of experience with different face shapes and issues. My husband was impressed! read more

Refresh, Diane and her staff are the best! I always trust Diane for honest feedback and my skin has never looked better.

Diane and the staff at Refresh are always so nice and usually right on time! Pushing of products or extra treatments his not their style, but Diane will make rec's if you ask and she knows what she is doing, so ask :) read more

I love Diane! Never an up sell, very professional and gentle. Highly recommend her!

There are probably FOUR R's to consider when choosing a skin care provider. Does the office adhere to: 1) RESPECT for your skin and your goals. 2) RIGOR for dynamic, ongoing clinical education in their training and skills 3) REALISM in preparing your personal skin care program 4) RESPONSIBILITY to ensure you leave each visit educated about your own role in skin care. I've been going to Refresh Rx for facials and sun damage treatment for several years. Diane, who treats the sun damage and Martha, her esthetician, are both consummate professionals. As a medical practitioner myself, I appreciate that their training remains dynamic with regular attendance at educational seminars and workshops. Their clinical experience is overseen, if ever needed by a board certified M.D. with his presence there at their office. That, alone, is your most valued reassurance. There is a reason the name is Refresh RX. The clear appreciation and respect this practice shows to their clients "refreshes" my sense of myself at each visit, as a working woman who values the science of skin care as part of total wellness. I love my gracefully aging self and Diane and Martha are part of why I can look in the mirror each day and say "not bad, girl. not bad." M Lynch read more

Martha did the touch up on my eye brows and again, she did a great job. All my friends liked my eye brows very much too. She is also a very thoughtful person and pleasant to be around. Thank you Martha! read more

Truly the best IPLs I've ever had. Diane does amazing work and really targets the area needed to provide the results wanted. Diane and all staff are wonderful - you feel welcomed with kindness. Diane will talk you through what is happening and not make you feel rushed to be in and get you out. She takes her time and makes sure you're comfortable. I highly recommend Diane, I tell my friends and family and have several that see her now with the same glowing reviews of her - don't hesitate to go in and see her! read more

I've had one treatment so far with Diane for IPL hair reduction. I was extremely satisfied and impressed not only with the service but with Diane and the entire staff. First of all, the office is very nice, upscale and inviting. Diane is professional and personable, she made me feel at ease the whole time. She is also very knowledgeable about the procedure and answered all my questions. The procedure was quicker than expected and was over before I knew it! I am already seeing results after 10 days. I will be back for more treatments with Diane and highly recommend her. read more

I'm writing this anonymously, because no one is supposed to know that I'm getting "enhanced." But I'm at an age where it's necessary to cheat a little bit to keep Father Time from getting the upper hand. I've had several different kinds of treatments done, and I've been very pleased overall. Some of it does hurt, albeit briefly, but what price beauty? Diane and Kris are very good at what they do, and I've never been left looking like a manikin nor like I'd just gone 10 rounds with Wladimir Klitschko. Mostly I look like myself, only younger. Mission accomplished! Prices seem comparable and you can get special offers via email. read more

I have been going to Dianne for about a year now for the IPL hair removal. I could not imagine a better experience. There is always parking next to the office so that is never a problem. The receptionist has always been friendly and I've never had to wait more than a couple minutes even if I'm early. Dianne is so knowledgable and professional and very personable. I have never felt awkward or worried that the process might be harmful to my skin. Hair removal in general is a little costly, but when you compare it to monthly waxes it pays off big time. The prices here are definitely comparable to other places, some of my friends have tried the groupon ones and have had very inconsistent, not so good results. It is worth double what I've paid. You will not be disappointed! read more