I left a Google customer review for Vogt RV Super Center last year, and their team has absolutely…read moreearned a second one. If you haven't trusted them with your RV needs, you are truly missing out. On Friday, July 3rd, my wife and I were on the highway towing our Black Series HQ21. Suddenly, the travel trailer started to violently sway back and forth so much that it crossed into other lanes. My heart was racing as I finally gained control, pulled off at the next exit, and drove straight to Vogt RV Super Center. I was visibly shaking from the ordeal when I explained the situation to Sara K and Lindsey, with two technicians, Greg and Juan, listening in. I told them our trailer had never done anything like this before. Without even asking me to set up an appointment, Sara K spoke to Greg, and they immediately walked out to my trailer. Within 15 minutes, they had made their assessment, brought out their tools, and got straight to work. I couldn't believe my eyes: Sara K and Greg were on their backs on the scorching asphalt--it was over 90 degrees outside--fixing the problem while Juan assisted. Another 15 to 20 minutes later, everything was completely fixed. Because of their incredible dedication and quick action, my wife and I were able to safely complete our journey to our property in Oklahoma. I want to send a heartfelt THANK YOU to Sara K, Greg, Lindsey, and Juan for providing a great customer experience. There was no charge for the repair. This level of care reflects directly on the fantastic leadership and vision of the two service managers, Cliff and Steven. Great job, gentlemen, keep up the excellent work pouring into your team on what really matters! Your friend,

I've been fortunate to own a Storyteller Overland Mercedes Sprinter van for several years purchased…read morefrom Vogt Fort Worth. As a manufacturer - Storyteller has made efforts to change perceptions about the RV industry and its dealer network by building a very-high quality overland vehicle, creating a community around it and standing behind its product. These things are easy to say and print on a flyer - but from my initial buying experience, handling warranty work and general vehicle support - Vogt RV Fort Worth is excelling in this initiative. It starts with great people. From Aaron Vogt to Alexandra Jones and on the service side with Sara Shipman and service advisor Jeremy - this group is 'team consumer' and puts effort into communication and high-quality work. Special shout out to Sara Shipman - she is the real deal. A genuine advocate for quality work outcomes and a fierce advocate with her dealer and parts network to make things happen and happen on time. Sara is a big reason we continue to bring business to Vogt. Vogt has great special events, a growing offering of accessories and aftermarket upgrades and brings the good vibes and fun atmosphere - give them a look!

This is a DISHONEST and poorly run business and we do not recommended them for purchasing or…read moreservicing an Airstream. We had previously used them for years, and had been satisfied. Then upon returning a few years later, we realized their best, long time mechanic was gone and there was a new manager (the son in law). He is extremely detrimental to the business and they now have zero accountability, zero ethics and they will charge much more than other shops charge. After being told it would take 5 days to service the Airstream, we waited 3 weeks. We paid a fortune to have our Airstream serviced and then drove several hours to our campsite. When we arrived, we realized a problem that was supposed to have been repaired, still existed. We had to drive to another shop and they told us the repairs were never made and the dust and the dirt on the parts had never been disturbed and obviously the work was never completed, or even attempted. We showed them our bill from Airstream DFW and they couldn't believe what we had been charged. They then proceeded to check the other items that had supposedly been "serviced" and found more issues. The filters had not been replaced as stated and they actually damaged a door. The list goes on. We also asked them check something else that Airstream of DFW said we needed to replace, that we chose to wait to do at a later time. It would have cost almost $5,000. The second repair shop said there was absolutely no need to replace those parts, they were in like-new condition. We were disappointed even further when we returned to Airstream of DFW and the "manager" stated it was just oversight, probably because they were so busy. He made excuses and when he walked away, one of the mechanics approached us and apologized. We will never return and the business owner needs to understand the son in law knows very little about Airstreams. He absolutely should not play a vital role in this business. And you can't be dishonest and expect to keep loyal customers. We have since found a new repair/service shop in North Texas that is honest and does exceptional work on Airstreams at a reasonable cost. The owner of the shop said he has a steady stream of new customers that have similar stories about Airstream of DFW.

Customer service sucks. We have used this dealership several time and they failed to fix our…read moreproblems while our new Airstream was in warranty. We came back for same problem and now they are charging us for part. We drove 4 hours hoping they would make it right. Manager was rude and no help. Don't waste your time if you need it fixed correctly.

Good morning brought our new to us RV into United. We needed a new air conditioning unit and the…read moreparts department had exactly what we were looking for. We made contact with Charles in the service department and he set up an appointment for us the very next morning to our amazement by the end of the day our unit was finished and we made an appointment to come pick it up the next day. Thank you very much Charles for the great work and the very friendly attitude United is our go to RV supplier.

Wow Alot of complaints…read more Not sure how they are in business. Kim and service department have bad customer care. They do not provide info on pick up or walk you through anything. You are on your own. Locked a utility door to our outside fridge that we do not have a key to so had to break that. No other doors were locked. When asked she told us the person working our ticket was not in so that why no one helped us when leaving. So there was no one else that could work at that time during office hours? Like we had to wait till Matt showed up before we picked up. Thank for the counter replace. I will fix the rest you Fe' ed up Took out our dual sink and replaced it with a single and said Nothing

Bait n switch Got Price locked in and then they came back…read moreand said my cover had to have a bar on it and the bar was a hundred and nine dollars after the fact. I had over four hours Drive. I come back with a trailer eighty five hundred dollars that I did Did not spend with them because of fifty dollars. I'm telling you guys. These people really suck hard. This was in Kaufman texas

I have had a total of four trailers, (my last 2 from Trailers Plus) I have a 6x12 random box…read moretrailer, my 3 leaf spring broke (current trailer is 7 yrs old) I have never had to replace a leaf spring on my past trailers. So I bought 2 springs (Trailer Plus said they didn't have any in stock and it would take a couple of weeks to get them) after bringing it in expecting a break on installing the springs and telling them they were bad. I was informed I was over weight, I told them i was not, total weight was 5,000 (each spring had a weight of 2500 lbs, totaling $5,000. They quoted me $350 labor to put on springs. So I bought a 2nd spring and took it to them on a Tues . They informed me that their tractor (Kabota) could not lift the trailer and that I had over 5,000 lbs in the trailer, I assured them it was around 2,000. They said no way and they didn't want to assume liability because I was over weight and for me to take it to some one else and I did. I took it across the Hwy to C&S Trailer and they installed them for $125.00 and it was ready in 2 hours ( not 2 days Trailer Plus quoted me. The next day I took my trailer to a weight station, 1900 lbs of weight in my trailer. I took the paper work to them and showed them, then they started to inform me the weight was disproportionate, I told them that in the beginning. When I purchased the trailer I took it back for a warranty check to replace a light and something else. They gave me an estimate of work that needed to be done totaling $2500 ( new brakes, all new wheel bearings and a bent axle. I told them if I need all that work done on a year old trailer, then it was a piece of crap. I can agree they were the best price, but u pay for what u get a piece of crap.

A huge show out to Sam for taking care and repairing our inverter for us. Been a long time since we…read morehave received the service that Chris the SM and Sam and Ronald provided at the Texas store They scored a 10

I have been Blessed to be a part of the extended Marathon Coach family for over 10 years now. So my…read moreexpectations have been set extremely high by the exceptional service I have always received at Marathon Coach Oregon. I normally have all my service work done in Coburg Oregon but I am pleased to write my first review for Texas. I was extremely impressed by the hospitality of the entire staff. As for the service techs Darrin was very helpful in coordinating the service team to address my service needs to the correct tech in a very timely matter. However I was so impressed by Jafar. He was incredible, knowledgeable and had my issue addressed in just a couple hours. For all your Prevost conversion bus needs you can trust Marathon Coach Texas to offer a quality service experience. I sincerely appreciate the hospitality of the entire staff, quality and workmanship of Marathon Coach Texas. Have a Blessed Day???

If I could give a negative star on these guys I should would. Every single time we take our…read moretrailer in for a minor repair, it comes back with more damage. This is awful place. Check your stuff BEFORE you pay your bill. Awful awful awful

Our Airstream was damaged this summer while towing, our insurance company was not being helpful…read morewith the repair work. Mark & Jennifer of Airstream DFW time and time again wet to bat for us. They stayed in contact with us, they let us know how the process was coming along and asked for help from us when it was needed. Needless to say we are very happy customers and will continue to have our Airstream serviced at Airstream DFW.

Thank you John of Camping World Fort Worth!…read more I called the parts department earlier in the day looking for an item. The Camping World nearest to us didn't carry it, but the Fort Worth store did. John said they had it in stock and we headed that way. John helped us learn about installment, answered a few of our questions, helped us make a decision on which item might be best to purchase in our situation while giving different scenarios for each item. What a nice and knowledgeable young man! Thank you to John of Camping World Fort Worth for helping us find and learn about our purchase!

We were able to get another key for our camper door since we brought the key code this time. (This…read morewas the 2nd trip here in one week) today is a great day to visit Camping World in Ft. Worth since they are serving free burgers and hot dogs with all the fixings'! Emily is a great griller and has excellent memory since she remembered me from my Thursday visit