Ronald Lee. D.D.S. is an amazing dentist. Can't say enough good things about this dentist and his…read morestaff. Professional yet personable. Knowledgeable and caring. Just had pain free work completed on my sensitive front tooth. And billing is so reasonable! Finally found a great Dentist! I typically don't do reviews but he deserves recognition for outstanding services!

Horrible customer service was put on hold, and no one ever picked up. I was hung up on and had to…read morecall back. When I asked about a service, she proceeded to laugh in my face and inform me that they were going on vacation tomorrow, so there was nothing she could do. She even refused to talk to the dentist or provide me with pricing. Please work on improving your customer service.

I've been coming to Dr. Lai for over a decade. He is the best, most knowledgeable dentist I've been…read moreto in Sacramento. He's an honest professional that has skilled at his trade. He's no nonsense, doesn't try to sell you unnecessary procedures and overall an honest professional that is focused on dental health.

I was referred to this office by a coworker after receiving terrible dental work from my previous…read moredentist, and today was my first appointment. It is a very small, intimate office which I have never experienced before. Miriam at the front desk is wonderfully friendly and professional. Melissia is a very knowledgeable and personable RDA. Immediately I found Dr. Lai to be an honest, genuine, and trustworthy medical professional. He provided a lot of feedback about my previous dental treatment, gave me a diagnosis on my current oral health, and recommendations for how to empower myself as a patient. I value his opinion and trust him and his team. I look forward to being a long-term patient of this office!

Here, you can really tell that the employees care about the quality of their work. I've been going…read morehere for a long time and I depend on them for all of my dental work.

I adore Paulina, She is friendly,courteous and greets you with a warm smile. I enjoy speaking with…read moreher when she calls to confirm my appointment. Just a joy to interact with. However, the rest of the front desk really need training on interpersonal skills. Absolutely rude! Dentist visits are gruesome enough. Do yourself a favor if your a new patient requiring care. Ask to speak to Paulina directly. She will take care of you, without the impassive attitude. I chose this office for its location and the reviews I read. I may have lightly skimmed over the ones that highlighted front desk interactions. Overall, I would like to continue receiving treatment from Dr Sun. I don't want to discontinue care, due to a few bad apples. I apologize in advance Paulina for the future referrals.

My family has been patients of Dr. Wang for more than 15 years and I cannot recommend her enough. I…read moreinitially came to see Dr. Wang because another local dental group gave me a quote for unnecessary dental work and I wanted a second opinion. Dr. Wang is honest, fair, and does amazing work. 100/10!

I was very nervous going to the dentist but their kindness put me at ease. They were thorough with…read morethe exam and explaining my treatment options. I look forward to working with Lynn and Dr. Wang.

My husband had complete mouth implants, he received the best treatment n care by all d staff frm…read morethe first appointment we knew it was d right choice, we highly recommend Dr Sunny Badyal, thank you for treating us with so much respect n care.

I went to this office back in October 2020 and had planned to return for further treatment. I was…read morenot pleased with the female dentist due to the fact that she recommended some crowns but didn't tell me why I needed them. The assistant who took my xrays was GREAT! She was nice and very helpful. Walk me through all the xrays. I have left several (4+) message requesting my xrays to be sent to my new office. I also had my new office contact them and send release of records and still no response. I really do not recommend this practice to any of my neighbors in Natomas. If I had an emergency tooth ache it's obvious they would not be there help. I have never experienced a professional office not return a call to their patient. It's like they're not even there anymore. I left a message on Dr. Badywal's direct # on the voicemail. We will see if I get a call back.

My Honest Experience as a Former Patient - A Message for Dr. Chan…read more I'm writing this not to discredit Dr. Chan's professional ability... I've always respected him as a gentle and knowledgeable dentist. I'm not here to attack or defame him. I've never threatened legal action, and I still believe he has a good heart. But what I am here to speak on is the troubling experience I had with his receptionist, Joanne, whose actions have deeply disappointed me and who I believe may eventually damage Dr. Chan's practice if left unchecked. Earlier this year, while going through a painful divorce, I called twice to schedule a cleaning appointment before my insurance expired. I specifically explained my situation and asked Joanne to check if I was still covered. She never followed up. No callback, no appointment. Months went by. I called again. Still no help. Later, I learned my children were able to get their teeth cleaned before the divorce was finalized... confirming my insurance was still active at the time I reached out. So I called one final time to express my concern, calmly mentioned the missed opportunity, and even offered to sell a few leftover candles for $5 each to clean out my garage. That's when everything shifted. Joanne completely twisted my words and falsely claimed I was "asking for donations" because I was "broke and homeless." That is not only degrading... it is completely untrue. I am not homeless. I am healing. I have skills and a work ethic. I ran a salon, I sell handmade candles, I wrote 5 books in four months and published on Amazon and other bookstores and I could return to doing nails tomorrow if I wanted to. What I didn't expect was to be belittled and humiliated by someone I once gave candles to for free. Let me be clear: * Joanne mishandled a patient request, misused personal information, and turned a professional inquiry into a personal insult. * I didn't threaten, demand, or act out of control... I calmly asked for care and was ignored, gaslit, and shamed. * I gave freely my candles, kindness, laughter and was repaid with disrespect. When I eventually walked into the office to ask (politely) if I could speak with Dr. Chan, Joanne called the police on me. She and another staff member falsely claimed I was loud or disruptive. But when I was their paying patient, laughing and gifting candles, that same "loudness" was never a problem. It only became an issue once I no longer brought them money. Dr. Chan... if you're reading this: This review is not against you. I still believe you are a good dentist. But this is a wake-up call. You may not realize how Joanne is presenting your office to the public, but if this behavior continues, someone else... not me... could eventually bring legal consequences your way. Her dishonesty, her manipulation, and her lack of basic respect for vulnerable patients are not traits you want representing your name. I wish no harm to your practice only clarity. And I hope this message helps you see the truth. -- Miranda Wheeler (A real patient, not a troublemaker. Just a woman who believes in honesty and dignity.)

I visited this place a while ago and have been debating on whether or not to write a review. Since…read moreI'm still thinking about my experience now, I thought it would be best to share it. Long story short, I would NOT recommend Dr. Chan. Although he appears nice and understanding, he is quite the opposite. After I had gotten my procedure, I had some major pain. Anytime I tried to contact Dr. Chan about my concerns, I was told he was too busy. For someone who speaks proudly about patient care, he doesn't actually seem to care and avoids any conflict. On the other hand, the front desk lady was very helpful and nice, so no hate to her.

I have been a patient of Eureka Dental in Roseville for 7+ years. I needed braces to move my teeth…read morein order to fit the new ones in. The face plant I did on the kitchen tile a while ago, cracking my two front teeth was a whole lot more than I thought it would be and is taking a whole lot longer than I anticipated. Long story short...Eureka Roseville doesn't do invisalign anymore so, they sent me to Eureka Sacramento. Ugh, the drive. Well, let me tell you this......the drive is well worth it. This group of professionals are just that and more. Everybody is so, just really nice. They take their job seriously and treat their patients just as they should be treated. They are stellar in all that they do. I recommend them over anybody I have ever seen. I live in West Roseville and always happy to make that drive for my appointments. Worth every dime I spend on gas and believe you me, I spend a lot of them. A HUGE shout out to Eureka Dental Group of West Sacramento. Keep doing what your doing. Thank you for the new teeth I am gonna get soon. Thank you for your excellent, top notch Customer Service. We certainly don't see much of that these days. Sad but true. Thank You, Jennifer Rea

This review is on behalf of my daughter. She was a patient at Eureka Dental for about one year…read more Everything was okay until her last visit. This visit was due to tooth pain. Dr. Ismat told her the pain was due to an overfilled or "high" dental filling that because of grinding, was pressing on a nerve. Her treatment plan was to redo the filling which would include drilling away excess filling. My daughter asked for pain medication. Ibuprofen 600 mg was offered. My daughter told her she had already taken 800 mg ibuprofen and 500 mg Naproxen and that neither one had relieved the pain. Dr. Ismat said she was unable to prescribe anything other than that. My daughter then made an appointment with another dentist. She told him what had transpired at Eureka Dental. This dentist recommended antibiotics to rule out an infection with the gums. He also gave her a prescription for pain medication. This dentist practiced prudency and was correct in his diagnosis. My daughter is no longer experiencing any pain. I might add that if Dr. Ismat refused to prescribe pain medication because she believed the pain was due to nerve pain alone, shouldn't she have done specialized tests along with imaging and symptom patterns to rule out other causes? Dr. Ismat's diagnosis seemed to be solely based on financial gain for Eureka Dental.

I highly recommend this dental office. I have a lot of dental work that needs to be done. I have…read morebeen to several places and I never felt comfortable and just going caused me so much anxiety. When I called the front staff was so welcoming and helpful. My first appointment I knew I made the right decision. The Dr. did not make me feel bad for my teeth, she set up a plan and is so knowledgeable. The staff even does a check up call the next day. My only regret is not finding them sooner.

Dr. Patel and staff were great. They are sweet and helpful. I had an emergency procedure with my…read moreold crown from another dental office fell out. They took me in right away and fix my problem quickly. There was no hidden fee. They clearly brief me before the procedure, walked me along during the procedure, and gave me clear instructions after the procedure. Dr. Patel did an amazing job on my crown. I highly recommend th