0 stars would be a great rating for a facility like this. Besides being not caring at all about…read morepatients they did this to my mom. She was on a puree diet and a nurse put a whole burger in front of her at lunch time came back an hour later only to psychologically torture her. Nothing is done here for a patients wellness. The physical therapist might not show up for

I was a patient for 8 weeks And it was the best experience I ever had. The Nurses.( Amy Jose…read morePatricia and Priscilla ) We're very knowledgeable in regards to my case. They took care of me with all the TLC they all had wonderful attitudes and most important they had a great sense of humor. The C N A's We're also wonderful. With smiling faces promptness helpfulness. Great attitude comes with it as well. I had a wonderful experience. My healing process of my severe surgery to my foot made it more pleasant. Then ever Doctor Cruz. The wound Doctor was also very helpful knowledgeable and had a great sense of humor even though he would come really late at night. Busy man. The? Food was made with lots of heart. However, the one upside down thing I have is they need to have a menu for diabetics. Unfortunately, I was not able to eat many. Parts of the meal because they were carbs. However, I was able to substitute it with salad. And with no problem, they would bring it to me promptly. Other than that, this facility is a wonderful place. It's clean and a happy vibe that makes your healing Process. A little more pleasant. I want to thank all of the staff that interacted with me. And made me feel special. Thank you to all..

We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

Stephanie was the physical therapist for my mom. My mom really appreciated her attitude and…read moreinstructions, along with her caring nature. Working with Stephanie helped build my mom's confidence in her mobility.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

We had hospice with us for 1 whole month (until my father passed away). I will say that the staff…read moreas a whole was 5 star (amazing; respectful, kind, courteous). However, we had 1 staff member who came and decided she needed to take pictures of my incoherent fathers private parts. We did not sign any paperwork giving consent for that to be done either. My wife walked into my fathers room to the sight and sound of their staff member taking pictures on her personal phone of his naked private parts. My wife immediately told her to delete the pictures and to never do it again. I messaged the management about it and they apologized profusely & promised me the problem had been rectified and that it would never happen again. We never saw that staff member again either. Outside of that specific issue we had no other issues with any of the staff who cared for my father. The rest were amazing & caring. My other issue was when my father passed. We called and had to wait like 6+ hours until someone came to pick up his body. The real kicker was the staff member who came out to make sure my father had really passed. She was disturbingly more focused on making sure she got a count of all my fathers prescriptions that they had issued him. He's laying dead on the bed and she wants us to run Around the house and track down his medications. She could have cared less about the 20 other medications that he was issued by other doctors; she only cared about the meds that they issued (many of which are simple over the counter meds). She then proceeded to take forever individually counting all the medications and then she poured them into cat litter & mixed with water. Then she left the bag for us to dispose of. Biggest distasteful professionalism in my life that I've seen. My father just passed and I got to sit at a table while this staff member counts medications. Like for real! Horrible method of assessing when something is appropriate to do; timing! Outside of these 2 horrendous issues (of which, I have not sued them over for illegally taking pictures of an incapacitated mans private parts) - I will say that the Visiting Nurses who come to care for the Hospice Patient - they were 5 stars Hands down!!!

My father had to be put on hospice due to an untreatable condition, GHC Hospice is hands down the…read morebest hospice company around. My father was not a very patient or easy patient to care for, but his charge nurse Francisca Flores was truly an angel! She cared for my father right up until the end of his life. Her patience and grace were something to be commended. I will forever be grateful to GHC Hospice for their ability to take a REALLY difficult patient and show him love right up to the last moments of his life Their care made a difficult situation really feel so peaceful to our family. I can't explain the level of concern and care they provided for our family. I would also like to recognize Monica Figueroa - community relations for her communication, care and ability to get the necessary help immediately for both my father and our family. Losing a loved one is already hard enough, but GHC hospice took a really hard situation and made it as painless as possible for my family. I will be forever grateful for GHC hospice staff! Don't think twice if you are put into a position to have to put a loved one on hospice. GHC hospice is AMAZING!

My mother went on hospice through this company and I cannot say enough positive things about them!…read moreFrom the moment the decision was made by her doctor at 6 pm, the company's director came out and helped us through the process within one hour of the decision! She was compassionate and kind. Another hour went by and the nurse showed up to assess my mom. He was fantastic! The next morning all her supplies and medication were delivered. This entire process was quick and painless for us as a family. Since she's been in their care, they have been extremely communicative and helpful. They have patiently explained everything in terms that were clear and easy. This is a top tier company with your loved one's best interests at heart to make their time as painless and easy as possible. Thank you, Wetherby!! We really appreciate everything you have done for us!

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

Thank you for took care of my father 2 years ago!…read more However, grief is a funny thing. When I received the news that my father had passed, the first thing I was told after that was I need to be there instantly! Excuse me! I live in hacienda heights, and I had to go to West Covina to go pick up my mother. I could not be there instantly I told the male nurse over the phone. You need to train your staff to speak in a more sensitive way. Especially after a bad news had given to the family. "I am so sorry your dad has passed, however; we do have policy the body has to be removed in x amount of the hours. Please drive safely to get here asap when you can." This was the way, your staff should have spoken to me, 2 years ago. I did not complaint before because I was in total shock! Do Not take advantage of people's grief and depression again! Train your staff better! Thank you!!!!

Today I had the privilege, i'm pretty a very amazing person today at Claremont Heights post acute…read morecare. When you drive by or enter the building, there's nothing glamorous about it. I see a lot of work as they're trying to make improvements. For a visitors, employees, and residence of this facility. I had a question where my friend was located at. They were very quick to look in the computer and guide you which way to walk closer to the room. Smiles on each of the workers. For they truly care of what type of care they give to each resident that lives there. They work with post acute patients that come out of the hospital. Claremont Heights provides physical therapy so the residence can be more independent so they can go home quicker. The beautiful activity room was wonderful to see as this is a heart of each residence, getting better and stronger and feeling loved. They provide the medication each residents needs. The check-in kiosks is so easy to understand and use. Once you walk in the lobby, the staff is very happy that you were there very kind and always has a smile on their face. The only downfall I noticed is the facility. Some rooms have cracked in the ceiling and in the wall. There needs to be a custodian team to keep the rooms swept and cleaned to whether you'll find trash on the ground. To all the nurses that work there the CNA's that work there the kitchen crew that works there. I am so thankful that every resident has a smile on their face, knowing they are safe and well loved. There are vending machines and some courtyards so the residence can buy their favorite snacks. The roses and the colors of the gardening are just so beautiful. It feels like you were at home. When you walk into the lobby, there is music being played. And there is a TV screen and it shows the most amazing colors of every season like a picture window.

If you're looking for compassionate, reliable, and professional care for your loved ones in…read moreSouthern California, I highly recommend Brio Home Health Services. Their team truly goes above and beyond to provide personalized care while treating every patient with dignity, kindness, and respect. The nurses, therapists, and staff are knowledgeable, attentive, and genuinely care about helping patients recover safely and comfortably at home. Their communication with families is excellent, making the entire process smooth and reassuring. Thank you, Brio Home Health Services, for your dedication and commitment to providing exceptional home health care. Your compassion truly makes a difference in the lives of the families you serve. Highly recommended!

I am pleased to write this review and highly recommend this agency. Brio has been my Home Health…read moreprovider for about 2 years -- and counting. The visiting nurses are Sheryl and Crystal, and what a team they are! They are professional, patient, accessible and attentive. These ladies take excellent care of me: I have time-consuming woundcare needs; they put me at ease and never rush our visits. This professionalism and customer service-oriented practice extend to Brio's office staff as well. Emma, Edgar and Lisa -- to name just a few -- have been friendly, pleasant and very responsive to my inquiries and concerns. They are quick to find solutions, whatever the problem. If you need a Home Health provider, I would recommend Brio, without hesitation.