I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

Service used to be great but the last few times I needed to chase down staff for updates on my car…read morewhen it was dropped off for a morning oil change and they close within an hour. I had them check some other issues and trusted their recommendations. Now another location is showing me the small problem is now a huge problem. QC location does not have any fluids or results to support their repairs. other location showed me everything and wouldn't do the service QC did previously. Now other shops are quoting $12k to fix the bigger issue caused by the service. Skip the door holding when you leave and go to walmart next store. it's the same work with nicer work clothes.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional

Nothing but great things to say about Mike and my experience with APA Total Car Care. Mike was…read morecommunicative and open to my questions and concerns. Service was second to none... he even followed up a couple of days later to make sure my car was still running well.

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

I have taken many of my autos here to be serviced, repaired and inspected and they have always been…read morevery honest and quick with all the repairs they completed. But one thing people should read that goes above and beyond a lot of other repair shops is they offer on most (not all) repairs a 36,000 mile or 36 month warranty. Other shops only give you 12,000 miles or 1 year! That itself gives me peace of mind over other chain repair shops.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

Quality service and trustworthy crew all throughout. I will only go to this company for car…read moremaintenance but specifically this shop has been the best I've experienced from walking in to walking out. The incredible value as well.

Trash place took 2 different cars to get fixed and payed over a thousand just for both of them to…read morehave the same problems.

I think Bill is a very honest man and here is my story. One day I kept loosing my coolant, I kept…read morerefilling it then stopped in to see Bill. As it ended up it was a lot worse than I expected. Bill quoted me just off the wall around a $1000. So when I went to pick up my truck he said, he had some good news it was only $600. Who does that??? Bill did that!! Then I had my truck serviced and Tom, Bill's son found that there was a leak in my water pump so they said it should be fixed asap. We scheduled it for Monday morning. I added to that service for them to service my front and rear differential and change the tranny fluid and put in a window washer pump. So that was all done then I picked up my truck and drove away. Everything was fine for a couple of days. Then the transmission was jerking hard. I brought it back and Selenoid A was stuck and they cleaned it up and did three trial runs and all was good. No charge. Then a few days later same thing but now it was when I would put it in park and as soon as it passed reverse it made a couple of loud noises, and thank God I was only maybe 30 feet from my driveway and my engine light came on. Went back home, called a tow truck and back I went. I had purchased a small plastic box that plugs into where shops plug into the vehicles to read the computers. (FIXD is a small computer to plug into a vehicle when our engine lights come on and it tells us on our phones what the issue is.) Bill gave me the same answer as the Fixd device did. He said he could pull that selenoid out again and clean it but we both agreed it was just putting a band-aid on a gash so to speak. So he ordered a new part and now my truck will run like new again. Bill said they will put this new part in for no charge for the labor. My truck is a GMC 2005 2500 Diesel with an Alison transmission. It has 117,000 miles on and I have owned it since it was brand new. Bill's Auto Garage is the best shop around as far as I am concerned. Thank you Bill and Tom, I appreciate everything you do for me. Linda S. Mesa

Does good work, won't try to make up stuff that need fixing. Been taking my cars there for a few…read moreyears now. Highly satisfied with the work.

It's 117 degrees and my a/c is blowing hot air. Take it network figuring I might need a new system…read morefor my 2015 CRV . Nope just there's almost no Freon . They could have told me anything,so $280 later and about 3 hours later I'm back on the road with ice coming out of my a/c vents. Good job guys

Network wrks on both mine and my husband vehicles for yrs! They've always looked at our vehicles…read moreright away with our problems and fixed them! I recently had to leave my car and Jeff took car of it and also provided a ride for me to pick up my car the next day! I needed a throttle body which wasn't exactly cheap but coulda been more!l Labor wasn't overpriced and actually replaced a hose for me at no charge! So thanks again u guys u always take care of us!!

Amazing place. Great and honest crew. Craig at the front desk is phenomenal. We will be going here…read morefor all our auto repairs in the future.

I'm an old woman. I get treated very well at AZ Auto Repair. They charge fair rates and the work is…read moredone quickly. They respect their clients. I feel safe driving a car they have inspected and worked on.

Worst experience I've had with a shop in a long time…read more I went out of my way to be as transparent and easy to work with as possible. I sent them a detailed message explaining EXACTLY what I wanted done to my Mustang -- full exhaust setup, how I wanted it mounted, clamps, O2 bungs, everything. I literally did their job for them and made it easy. All I asked for was a rough price range before driving OVER AN HOUR to their shop. Not an exact quote. Just a simple "around this much depending on fabrication." Any decent shop can give a ballpark estimate. Instead, they ignored most of my message, barely communicated, wouldn't answer straight, and kept pushing me to drive all the way over there just for them to look at the car for 10 minutes. I called multiple times and it felt like they genuinely did not care about wasting my time. Then they acted like what I was asking was unreasonable and basically said no shop in Arizona would do what I wanted. Funny enough, less than 10 minutes later I found another shop that actually knows how to communicate, gave me a price, and scheduled me immediately. What made it even worse was seeing them joke on Instagram stories about "if you're not a good customer we don't want to work with you." Meanwhile I was being EXTREMELY clear, respectful, transparent, and serious about spending over $1,000 with them. So if THIS is how they treat someone trying their best to be a straightforward customer, imagine how they'll treat everyone else. Communication was trash, customer service was trash, and they lost themselves an easy customer because of their ego.

I highly recommend this shop for exhaust, emissions issues, and any welding work. My experience…read morewith Rosco was phenomenal. He is highly professional, knows exactly what he's doing, and quickly pinpointed the real issue with my exhaust system. I had failed the emissions test with a P0420 code, which usually means the catalytic converter needs replacing. I went to several VVRP-authorized auto shops for quotes, and all of them told me I'd need to leave my car for 2-3 days, with repair estimates ranging from $2,500-$4,500. The problem? My car is only worth about $2,000! Rosco turned out to be a lifesaver. Using his diagnostic tools, he determined it was only a sensor issue. The part cost just $100, and he replaced it in about 5 minutes. After driving 75 miles on the highway, my car passed the emissions test without any problem. It's rare these days to find an honest and ethical mechanic, but Rosco is exactly that. Go here first--you'll get a clear, honest diagnosis and save yourself from breaking your wallet. Moreover , I am still hunting him down to pay for his services with many calls and text messages. He ignored to get paid A truly nice mechanic