Brian is amazing! He was able to give me peace of mind for my truck. Great price as well! I would definitely call him again.

We have been using Future Service Automotive's services for years now. Brian is always the utmost professional. He has always been extremely forthright and timely with the master-mechanic work that he provides with our vehicles. Highly recommend! read more

Brian is the man you want fixing your car! He is very knowledgeable! I was having leaky brakes and he found out that it was just a loose bolt saving me HUNDREDS. His prices were very accurate and fair and he explains them to you before he does any work! I will definitely return! read more

Brian is knowledgeable and wise, found him to be patient and helpful. He serviced two of our cars in the same day! Will definitely return!

Brian is nothing short of amazing. A trained car guy. A guy that's willing to go above and beyond. Hired Brian for a radiator fan on a Nissan. Nissans are a pain in the behind to work on! But he even threw a small service in for free! After this, Brian took time out of his weekend to help us offsite with another problem. At no charge. Such a knowledgeable and caring human! Looking to spare an arm and a leg on price but still be fully taken care of? He's your guy! Again Brian, we cannot express our gratitude enough! Thank you! read more

Brought my Jeep in because the check engine light was on and I needed to get my car emissioned. Brian made sure he would let me know what he was going to do to it and the cost before he touched anything, which I really appreciated. His cost is fair. He works quickly and is really great at getting things done and communicating along the way. Best of all, he got the job fixed and everything was all good on it afterwards! read more

I am currently staying in Mesa on a temporary basis. A few weeks ago I developed car trouble and did not know a mechanic in this area. You know the things that run through your mind at a time like this. How am I going to find an honest person who is not going to sell me a lot of things I really don't need. I decided to check yelp to see where the locals in this area go. I read a number of reviews and decided to give Future Auto a try. It was only a few miles from where I am staying too. When I pulled in to the garage i noticed it was an older place and business looked to be slow. I found Brian working under the hood of a car he had in the garage. He asked me what I needed and I told him the trouble I was having. He stopped what he was doing and went out to look at my car. He connected his computer and it told him that I had two bad plugs. So he ordered the plugs and I decided to take a walk. When I got back, Brian was returning with my car from a test drive. He said, you are good to go. The plugs are all you needed. He charged me for the plugs and 1 hour of labor. Needless to say, I was very happy I decided to give him a try. I am moving out of town, but if I was going to stay around this area, I would not need to find a good mechanic. I urge anyone who might be in my position, to give him a try. I doubt you will be sorry. read more

As you may notice, as of today, EVERY review of Brian and Future Service Automotive is 5 Star . . . even the non-recommended reviews they hide at the bottom! This is a 5 Star update . . . My 15 year old car finally died. Blown head gasket, hole in the radiator that sprayed fluid all over the engine. Brian said he could fix it, but it wasn't worth it, time to let it go. He then recommended calling Ecology Auto Salvage to scrap the car. They offered me $400. I did my due diligence, called 4 or 5 other places, but nobody else came within $50 of Ecology's offer. A great recommendation by Brian I have a new ride now, so don't know that I'll be needing his services anytime soon, but I will continue to recommend him to anybody with car trouble read more

Brian is an honest trustworthy mechanic. He knows what he is doing and will not recommend things be fixed that don't need it. He has worked on my cars for over 30 years and has never disappointed you will not be sorry to give him a try, one of the best around. read more

Seriously. I love this guy. I've been taking cars there for years, and I can tell you he never gives you a hard time, is totally honest, and never gives you a list of things you may want to fix. One time, he fixed a recurring problem with my oxygen sensors and catalytic converter that another shop couldn't fix (they had replaced the parts twice and still hadn't solved the issue.) Brian looked at the problem as a whole instead of just reading the electronic report-and he fixed it! It was super simple and cost about an hour of labor. I just brought in a new (used) car for him to look over, and he sent me away with an all-ok. If you want a mechanic that will be honest, look at your car as a system, and charges reasonable and more than fair prices, take your car to Future Service. Brian rocks. read more

PHENOMENAL!!!! HONEST!!!!! GOOD MAN BRIAN-saved my doggy! I will be giving Brian all my business for as long as I am in AZ. I went there based on the yelp review Friday after Midas couldn't figure out the reason my car alarm was randomly going off. This was noon before a 3 day holiday weekend and Brian took an hour to sort out the circuitry and unhook some wires to see if anything made a difference. He figured I would need an actuator for my driver door since it's the main lock communicating with the key fab. He did that after the weekend and only charged 145 for it (wouldn't let me pay him on Friday)! The very next day I accidently LOCKED my keys in my CAR with my DOG in it !!!! 95 degrees and dog in car, is a CRISIS. First I called a locksmith so they were on their way in 30 min then the police who said it was an emergency and were sending the fire truck. In the meantime I dialed Brian to see if he had recommendations how to get in best. He actually said he had a box of old keys and they might work so HE DROVE TO US and beat the fire dept and locksmith and opened my car on the 5th key try. Cancel 911 and locksmith, BRIAN to the rescue. Honest dependable service at a reasonable price. He is very knowledgeable and easy to understand and talk too. I don't know anyone else who can say they can call their mechanic anytime and have him pick up the phone willing to help. THANK YOU BRIAN! read more

Brian is a nice guy and the BEST mechanic We have been taking our cars to him for about 15 years and we currently have 5. That includes our kids older cars and our newer cars. Brian communicates well, is honest and thorough. He will work with you on priorities or budget when needed and he does warranty work on newer cars. My mom took her personal and work vehicles to Brian for years as well. The shop is not pretty inside or out, but what matters is that Brian is excellent at what he does, fairly priced, and most importantly he can be TRUSTED. read more

I have been taking cars to Brian for over 20 years and have recommended him to countless family and friends and he never disappoints. One of the things I love about Brian is his honesty. For example, when you take your car to him, he will tell you what needs to be done right away vs what needs to be taken care of down the road (pardon the pun). For many of the years I was going to Brian, I was a single mom who had been taken advantage of by other mechanics since I knew nothing abt cars. Brian's honesty was and is refreshing and greatly appreciated. My 83 year mom took her car into another shop that she has been going to for longer than I've been going to Brian. They wanted to do close to $2000 worth of work on a car that isn't even worth that much. My husband and I convinced her to let Brian give her a second opinion. After he checked it out we learned that not only did it need the $2000 worth of work but once that was corrected, another $1000 or so would be needed almost immediately to correct various other problems. It's just not worth it on a 20 year old car with crazy high mileage I'm thankful to Brian for helping my mom see that it makes more sense to put that money into buying a newer more reliable car. The other shop would have just kept pulling more and more money out of my mom and at 83, she certainly doesn't need that! The bottom line is that if you are looking for someone who is fair, honest, super knowledgeable, reasonably priced as well as incredibly nice, give Brian a call. You won't be disappointed. read more

I had a large problem with my car that needed fixing at the end of a long work day. I took it to Brian at Future Service, and had the problem (a rare one, at that) identified within 15 minutes-- and a reasonable price figure for parts and labor in the next 10. It was fixed by 10am the next morning, but if I had brought it earlier, it would have been fixed that day. Brian is an honest and well-trained mechanic, and I highly suggest that you seek him out if you're someone that appreciates a man who knows his cars and is willing to go the extra mile for his clients. He's got a decent sense of humor, too! Highly recommended. read more

I have been giving Brian my business for over many years now (since my first car!) and before that, it was family who had already had years of business before that.. so I can honestly say that I would hands-down recommend Brian for any automotive needs. We've always had Hondas and that has always been what we've taken to Brian for either routine maintenance or if something has happened (or to get car vitals check if we're buying or selling a used car). I recently recommended him to other family. They have been praising him for saving them many hundreds of dollars on a repair (their other 'mechanic' had quoted and estimated initially) on a POS car they just use to commute. They are now Brian converts :) His shop is crazy messy and don't expect any kind of luxury looks or ambiance, but expect an expert - hard working, honest!!!, very kind, and straightforward business person. I am a girl and not once has he needed to 'dumb' things down for me, he is very good at explaining what is wrong and how he is going to fix me. My most memorable experience was when I was in college (and thus poor), I brought my Civic to him for an issue and though the dealer was going to charge me 130 for parts and labor, he instructed me to buy the part online ($20) and bring it to his shop and he'd show me how to do it myself to save in labor - that $130 problem became a $20 solution! WHO DOES THAT? Brian is awesome in my book! read more

I'm like 99% sure this the place we go to, I can't remember the street its on but the map does seem right so: My wife has been going here for years - she's mostly driven Honda's. Brian specializes in Honda's and Acura's and usually has a few really cool, really old Honda's laying around. The place is run down, dirty and rickety BUT he gets us a great deal every time and always gets my old 97 Honda Accord running again. One time we bought a Transmission Computer Control Unit from ebay because my A/C wasn't working. We took it to Brian to install and it ended up being the wrong one, he had the correct unit in stock and gave us a great deal. He's just an awesome guy who really loves cars and helping his customers. read more

Brian is a top-notch auto mechanic. He has kept my family's Toyotas running smoothly for more than a decade -- at a price that is incredibly reasonable. Brian is honest. He doesn't do unnecessary work. He keeps your car running efficiently. People have commented on the aesthetic of his building off Apache Blvd. If you need a shiny setting to have your car worked, you can find them. If you want a smart guy who can fix the trickiest problems at a price you can afford, go to Future Service. BTW: Future Service is conveniently located along the light rail, which makes it easy to drop off and pick up if you work along the light rail. read more

Brian is an honest mechanic. My wife has been going to Future Service Automotive with her Mazda 626 for many years and not once has she been led astray by Brian. I am slightly mechanically inclined and still send my wife to Brian due to his great work. I highly recommend him. read more

After YEARS of frustration with my leaky AC and a consecutive line of mechanics who were either unable or unwilling to fix the problem, I finally brought my car over to Brian. Boy, was that the right decision to make! Brian took out his accurate and specialized freon sniffer detection gear, found exact area of the leaks (from badly connected parts), and proceeded to replace and seal them. The fix turned out to be totally solid! THANK YOU AGAIN BRIAN! I am glad to have finally found a mechanic who fixes cars efficiently while letting you know and showing you exactly what the problem is. If you are tired of re-filling your AC multiple times every Summer, have Brian take a look at your AC system for leaks, I highly recommend him. read more

"Now as for the merchant, deceitful balances remain in his hand, and he loves to defraud". Hosea 12:7 Deceitful Brian Roy, sold me a Nissan Stanza and assured me that there was nothing wrong with it. I trusted him and purchased it based on his word which I place on equal level as a written promise. This was not the case, the car had a factory defect which he knew about but took advantage of my wife. If your word is not worth the promises you make, you shouldn't make any promises. After I came back and even offered to bring the car in and have him fix it for reduced labor repair, he wouldn't even work on it. The factory defect is the leaking fuel injectors that give off a strong odor of gasoline which can be a safety hazard. Shame on you Brian, Sorry to have to downgrade your spotless reviews list. You can still do right, call us and I will bring the car to fix it for a reduced labor cost & I will pay for the parts and update our review. Update, Brian you are not a dealership yet you sell several cars per month on your lot which requires a dealer's license. What about taxes, are you current with your taxes? What about your employees, are they being paid as employees or under the table? It's good to have our affairs in order before bringing up someone else's. Why do you hang up on us when we call you? We don't want to do business with you either, not after you lied and refuse to work on a car you sold under false pretenses which shows what really kind of customer service you provide. It takes a couple of bad reviews to show your true character. Hope you have an auto dealer's license when the Attorney General asks you about it. read more

I almost never write reviews. However, I'm leaving Phoenix and it's the least I could do for Brian. If you can't tell, Brian is the owner and the only employee of Future Service Automotive (as far as I can tell, anyway) and his shop looks like it got hit by a car tornado. Don't scoff. He's also the best mechanic I've ever met. Most importantly, he is always honest about the service on your car, and will even give you cheaper options if you are hard-up. I've left my car with him three or four times, and he has consistently finished his work on it in less time than expected. He also fully explains the problem with your vehicle before handing you back the keys, and if possible explains the cheapest/best way to get anything taken care of that he doesn't service. Brian will never do any work that you didn't ask him to, and he always quotes the maximum price it will cost (it's worked out to be a bit cheaper every single time, something which is uncommon among mechanics). When I say goodbye to Phoenix, I'll regret losing the best mechanic in the world. If you're sick of dealing with awful car dealerships and mechanics who add on hundreds of dollars of service for no reason, go to Future Service and talk to Brian. He'll be the dude lying on the floor under a car with three fans blowing on him due to a lack of air conditioning. read more

Brian is the only honest mechanic I think I've ever met. LOL. Not only is he ethically sound, but a great mechanic as well. Take your vehicle into him, he'll give you great service at a fair price. Keep up the good work B! read more

Brian!!! The store should be named after this guy!!! Not only did he do my brake pads and rotors, but also showed and explained what was happening with my PT Cruiser. The experience was great and the time spent with parts amazing!!! read more

Thanks Brian! I love how detailed you are when you discussed what the car needed and why. I am really glad you persuaded me to leave the car over night to make sure all the leaks were covered. If it wasn't for that the leak to the coolant would have been missed! Brian is passionate for what he does and compassionate with all his customers. He educates you as he points out the problem and what he has done to fix it. Thanks again! read more

Brian is very knowledgeable and sets the correct expectations. Did a great job on installing some parts another reputable shop refused to. His prices are very reasonable. The place is a dump but I don't care, the job gets done right for less money. read more

Brian has worked on our 92 Navajo, our 03 Nissan Z, my current 07 Mustang, my 01 Focus, and my 94 Escort - and ALWAYS gave us a thorough explanation and fair pricing. I cannot recommend Brian highly enough. He is a superstar in coveralls. Another reviewer mentioned the state of the shop - he's right. It's filthy and uninviting - but WHO CARES. Your car is in great hands and you can surely find something better to do than to hang out while it gets fixed. read more

Brian is thorough, straightforward, and most of all he knows his stuff! He's a very nice guy to work with and his follow through is amazing. He knows exactly what is going on and won't pressure you to "fix" stuff that you don't really need to fix. He has serviced our Chevy Malibu and Hyundai Tucson several times, always diagnosing the problem accurately and providing the right solution. I just hope he decides to keep his business open for as long as I plan to keep my car because I don't ever want to take it elsewhere! read more

I found Brian after looking for a good mechanic on Google. I can say he exceeded my expectations. He was always helpful and willing to go the extra step to help me out or anyone I referred. Speaking of, I referred Brian to anyone I knew. He's truly the best mechanic I have had in Phoenix and even in general. read more

Our family and my wife's family have been going to Brian for years. He's an honest and extremely detailed mechanic. His prices are competitively priced and his service is expedient. I strongly recommend Brian to anybody that needs a reliable mechanic. read more

I was referred to Brian by a friend who has been going to him for years. He is FANTASTIC!!! He is honest, dependable, and very fairly priced. I trust him absolutely implicitly. I have taken cars to him for inspection before I buy them, and completely base my buying decisions on his opinion. I have never had a mechanic I trusted in my life, until now. I HIGHLY, HIGHLY recommend Brian at Future Service!!! read more

Although Brian does not offer office amenities, you can always count on him to do his honest best. He takes pride in being able to do good work for a fair price. I have been taking my cars to him and recommending him since the 80's! read more

Honest service, told me everything that was critical to be completed and things that could wait. Thanks Brian you were awesome! I will recommend your business and definitely return to complete the rest of what needs to be competed on my Honda Element shortly! read more

Awesome service can be found here. After spending time at two other places where they could not diagnose why my car wouldn't start. As a last resort, they pushed me while I had the car in 2nd gear and it started. I called Brian at Future Service Auto, who not only stayed open til I could get the car to him, he diagnosed the issue within 2 minutes. The rubber button on the clutch safety switch was missing!! The part was ordered and it was ready the next morning. Thanks, Brian! read more

I've been using Future Service for years and I've never had a bad experience. Brian is extremely honest and fair. I've never once had to worry that he was being dishonest or trying to make extra money off me. I recommend this place to everyone. read more

Air conditioning went out on my gf's 2004 Honda Accord and we were fearing the worst as far as how expensive it would be to fix. We took it to a Pep Boys and they couldn't even diagnose the problem and estimated it may be electrical and may be extremely costly to fix. They sent us away. I use Yelp to find incredible places to eat so I thought we'd give it a try for auto repair work. Man!!! Am I glad I found this place! It truly deserves 5 stars and beyond! We pulled up and a very friendly mechanic working on an engine stops everything he's doing and fixes our A/C within 20 minutes flat!!!!! I am not kidding!! It cost us only $70 bucks!!! Not 20 minutes earlier, it wouldn't even turn on and now it was blowing like the arctic in there! I will never see another mechanic again! You have just earned a lifelong customer and then some. Seriously people, give him a try if you ever have any auto problems and want someone you can trust!! read more

I first came across Brian at Future Service 20 years ago. I bought a rebuilt compressor for my daughters 86 Honda Accord from a place near Bisbee AZ. Within 45 days it failed. I called the place and was told the part was under warranty but I would have to pay for the labor again. That didn't sit well with me so I asked them where they got the compressor. I was told it was a guy at Future Service named Brian. I went to the shop and explained my situation. Brian took one look at the compressor and said that yes it was his work, he apologized, replaced it and did not charge me anything for his labor. Now THAT is what service and taking responsibility is all about. I have taken all our cars, from Honda, Nissan, Acura and Lexus to him ever since. This guy is the best mechanic I've ever come across and he's HONEST!! He will never try to sell you something you don't need and never take advantage of someone that knows nothing about cars. I have recommended him to many, many people and not one has ever told me they didn't like their experience there. I should warn you that there is no "lounge" area to wait for your car. It's a basic garage. If you need that atmosphere go to the dealer and pay through the nose. If you want your car fixed right at a fair price, go see Brian. You won't be disappointed! read more

Fabulous mechanic. I've taken many cars to Brian over the years, Infiniti, Lexus, Honda, Ford and Acura. He always gets to the bottom of the problem. I don't know what I would do without him! Highly recommend him! read more

I came here for a second opinion. They were honest and the man working even used a flash light to show me the problems with my car. He helped me make an educated decision on what I should have done with my car. Saved me a little over $500. read more

Brian is by far THE best mechanic in all of Arizona. I seriously do not know what I would do without him. He is kind and caring and it definitely shows by how much time he puts in to taking good care of my Honda. If something breaks (which it often does being that I drive a 1993 Honda Accord pushing 200K miles), he is ALWAYS there to help. He promptly returns phone calls and explains in detail what is wrong with my car and how he fixes it. Without him I would be without a car and melting in this unbearable heat. I highly recommend Future Service Automotive if you're looking for a mechanic who cares not only about your car, but you as a customer as well. read more

we have been going to Brian for twenty-five years now, and he has worked on/maintained every Honda we've ever owned. about seven of 'em. for routine maintenance or large (or small) repairs, he can't be beat. certainly not with regard to superior workmanship, and also not with regard to reasonable/competitive prices. he has looked over cars we were considering purchasing, and he has fixed non-Honda cars for friends and family on our recommendation. yelp should have an option to give someone truly honest and excellent extra stars. the maximum number available is woefully inadequate when it comes to rating Brian and Future Service. read more