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    Remax Temple-Belton

    3.5 (2 reviews)
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    Services - Remax Temple-Belton

    Buyer's agent

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    Rachel Holman-RE/MAX Temple Belton

    Rachel Holman-RE/MAX Temple Belton

    (2 reviews)

    As co-owner of the property, my experience with this agent was defined by a severe lack of…read morecommunication and professional transparency. Important, high-level questions were routinely met with extended delays or minimal, dismissive responses. Furthermore, I was excluded from crucial phone calls and strategic briefings that occurred privately between the agent and the other co-owner - this was a severe departure from standard joint-ownership and fiduciary protocol. She also failed to provide equal choices for property maintenance, offering only a single contractor rather than a transparent selection of vendors. Operational boundaries were ignored, with vendor visits scheduled with highly disruptive notice (such as 45 minutes). Requests for basic details regarding who was entering the property and what work was being reviewed were withheld. Critically, the disregard for professional standards was only corrected after I formally terminated our working relationship. The following day, the agent sent a lengthy, hyper-professional message attempting to reverse the pattern of negligence and requesting to be rehired. Real professionalism should be maintained throughout a transaction, not weaponized as damage control after an explicit breach of trust. I cannot recommend this agent for complex transactions where transparent communication and equal client representation are expected.

    Rachel is the best agent, she is so Patient and very…read moreknowledgeable!! She has her clients best interest at Heart!! Highly recommend her!!

    Spradley Properties - Spradley Property Management storefront.

    Spradley Properties

    (27 reviews)

    My wife and I moved from Tennessee and looked at a number of options, considering both purchasing…read moreand/or leasing a place to live. We had lived in our home in Tennessee for 38 years and had only lived in Tennessee all of our 57 years of marriage. All of that to say, it was a very difficult decision...a lot of emotions and indecision. Kirstie Rubio and the office staff at Spradley Properties were incredibly patient and accommodating to us...so very helpful and kind. We ended up selecting The Preserve at Nolan Creek over numerous other considerations. We have been in Belton at The Preserve for nearly two months now...and have loved and enjoyed our new home beyond description. We are near the campus of UMHB, and the students we have met who live in our apartment community at The Preserve have been kind, considerate, fun, and welcoming! One of Spradley's maintenance men (I think his name was Bart...) came out within our first few days to take care of a minor issue...and of his own initiative, addressed a couple of other small areas of his own finding. He was competent and caring, a joy to meet...like the girls at the office who had worked with us. It has been a wonderful experience working with people who have been professional, but warm and kind-hearted. Are you looking for a place to move? Start by contacting Spradley Properties! Bob & Wanda Cook .

    0/5 stars. Would never recommend. The absolute worst humans…read moregathered in one place and they call themselves management at Spradley. They allowed me to move into a unit that had electricity meters switched with my neighbor I was paying his bill for almost a year before his DV situation got so bad he stopped paying electricity so my unit was left in the dark then I was left having to figure out the issue on a workday when I work from home. 0 compensation or accountability from management but they let me know they were aware as I wasn't the first or the last with this problem yet they did nothing to actively fix it. I was informed I could have reported these management people to board of realtors to get their licenses revoked but chose not to. They are the most unhelpful but problematic people. They come into your house 4 times a year to photograph everything and will charge you if they have to reschedule yet their maintenance never shows up but they don't care if you made arrangements to be there. Their quarterly inspector left my lights on while I was on vacation for 10 days, I should've sent them an invoice as they charge tenants for every thing imaginable. My lease was up in May but their management shares a brain cell & never closed our account as part of their policies so they took rent for June, I had to contact them for them to correct it and send me a check in the mail weeks later. Move out also came with 0 instructions but they charged me almost $500 for fees upon leaving with zero discussion, even charging for a light bulb while not sending proof of anything, they just sent me the difference from my security deposit to my forwarding address. I am aware management is already low caliber people but these guys operate from hell. So happy to never deal with these people ever again and this is coming from someone that never had to talk with them outside of the DV next door & always paid rent.

    Remax Temple-Belton - realestatesvcs - Updated July 2026

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