We had them come 5 years ago to clean our dryer vent and was very happy with their work. They sent…read moreus a reminder email and I called and Becky ( the owner) was so warm and friendly we decided to have them come out and do the vent again along with the air duct cleaning. They were right on time ( Danny ) and he was great! Very nice, professional, and took pictures and explained things. He cleaned up everything perfectly. We always prefer to use smaller local businesses and this is one of the reasons why.

Disappointed by My Experience with Customer Privacy…read more I have mixed feelings about Arizona Chimney & Air Ducts. On the service side, I have no complaints. They cleaned the chimney at our Scottsdale home in 2018, arrived as scheduled, and did a good job. I was satisfied with the work they performed. My disappointment has nothing to do with the chimney cleaning itself--it's about what happened years later. I use a unique email address (an email alias) for every company I do business with. That email address is never shared with anyone else, which allows me to identify exactly where marketing emails originate. For the past eight years, the only emails sent to that address came from Arizona Chimney & Air Ducts. Then, on July 2, 2026, I unexpectedly started receiving promotional emails from the Maricopa County Home Show using that same unique email address. So far, I have received a total of nine emails from the Maricopa County Home Show. Since that email alias has never been used anywhere else, it strongly suggests that my contact information was shared or sold, either directly or through a marketing partner. I can simply disable that email alias and stop the messages, so this isn't a major inconvenience. However, I think other customers should be aware that their contact information may be shared with third parties. I'm also interested in seeing how Arizona Chimney & Air Ducts responds. If there is another explanation for how a unique email address, used exclusively with your company for eight years, ended up on another organization's mailing list, I'd genuinely like to hear it. Transparency about your customer privacy and data-sharing policies would be appreciated.

They did a great job! Showed up exactly when they said they were going to. Reasonable pricing and…read morewere friendly.

We were very impressed with how professional and polite Jeremey was. He even called to say he was a…read morelittle bit late with car troubles, which was nice. He was very informative and kept us apprised of everything he was doing and how it worked. The carpets looked better than we've seen since they were brand new. The price was extremely fair. Definitely give Jeremy a call and we will be using them again next time as well.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

My air conditioner went out and thank goodness it was just the capacitor. It was replaced for 300…read morewith labor. Great service

I have found Comfort Experts to be of high quality work, with good value for what I've paid. Piotr,…read morethe tech who has come out to my house multiple times, is very professional, friendly, and competent. Happy to recommend these guys and their excellent service!

If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about…read moreusing this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in.

I had a water heater flood my garage and a bedroom had a few inches of water in it. They were…read moreextremely professional, worked quickly, explained what they were doing and why and kept it neat and clean. I was so glad they were able to dry out the area behind the drywall and make sure there would be no mold (before they came I could smell something bad). Would highly recomend them.

Jonathan and Jaydon came out to demo and treat parts of our wall where we had recently discovered…read moremold growth. This was obviously not something we were expecting to have done, but it was necessary. Jonathan and Jaydon arrived on time and were incredibly kind and courteous. They took the time to explain what they were doing and why. Not only that, but they answered all of my questions. It is clear that they are knowledgeable about the services they provide. I was really worried about having my walls torn into, especially after our last experience with a different company. However, they took care in doing so and only went as high as necessary. They cleaned up their mess and then some, and even mopped the floor when they were done. I couldn't have asked for a better experience despite the negative situation. Thank you Jonathan and Jaydon for your time and hard work! We appreciate your services!

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

Never ever use this crooked company! I initially decided in Dukes of Air in May 2016 after our…read morecondo air unit bit the dust during a hot memorial weekend and the only online venue back then that was avail was Yelp- no Nextdoor, no Reddit... even though this company was bought out- I'm sure several of the original techs still are there doing the same crappy work-- see photos! I had them come out YEAR after YEAR and each time the tech would complain about what the last did. Aside from making a disgusting mess with all of the black tar over my closet room, the front and back concrete patio- they did a Jerry Rig Each and every time! And they stripped the screws and bolts badly. This hvac co. came out for biannual maintenance check -- which obviously doesn't include removal and cleaning of blower wheel and housing, nor does it include cleaning out the water outflow drainage tube that collects foliage debris; which then cause water backup prompting another service call. Btw. I promptly dumped the monthly service fee to get two "system checks" a year because it seems like once they find something- it's due to the last years of other techs doing absolutely nothing! They're all young and lazy looking to make a quick buck and likely forced by the corporate man to sell sell service repair upsell!! I'm not looking over their shoulder step by step and asking what are you doing, what does this mean? But I will for sure moving forward!! I keep my air at 77 and not lower, so there's not a huge stress. They noted a slow leak last February and suggested a leak test. I didn't do it at the time since he said it was slow. Two guys come out, in their separate top of the line Mercedes vehicles, and tell me I need my coil replaced; which is covered under warranty and scared me into schedule replacement for refrigeration leak and coil replacement along with the blower wheel cleaned, because, as the tech said look at what your breathing in (photo). No I am not - that's why there's a filter used inside, but still-well my bi yearly maintenance should include that cleaning!! And why wasn't this brought to my attention in the previous years??!Lazy arses. Since the coil is covered under warranty I was quoted 4 hours labor, coils replacement and fan cleaned and refrigerant at $$$2400!! The next company I used --Larson, a certified Trane dealer- said No leak!! Don't use them either, a grand less as they said no coil leak! But $1550 for refrigerant you can get on FB for free mixed with the new stuff at $15 a lbs and you mark up it up! I'm telling you these dumb techs don't know squat. Then how the heck did refrigerant leak in an enclosed system?? Hey Dukes if Air-/IF the coil is covered under warranty then why am I being charged for it?? This is with my gold member discount since they have serviced my unit exclusively since day one. If it is a slow leak why would the coil need to be replaced? The guy last Feb said it could wait until next year, but the guys today said that it could cause my compressor to blow! Yet my neighbors have their original unit from 30 yrs ago still working?? And-- it was very obvious that they both had to return to the vehicle to come up with a price each time. It was obvious one lead sales guy was teaching a newer guy how to reel the money in for repairs to be done as a quick fix for a couple grand-NOT getting to the root cause. 1) Bad recommendation to use Trane 2) Crap duct work done from day one 3) Crooked, Dumb or Lazy techs thereafter Lastly, the 5 stars are from friends and family members of the hvac techs and owners- it's ALL BS!! And use ai to do your homework and get at least 7 quotes! Find an individual or small business and let these big companies rip off Richie poos!