We absolutely love this vet. Our dog loves the staff and feels comfortable with them. They're kind…read moreand patient and take the time to address any questions or concerns. We couldn't ask for anything more!

I would never take another pet here. Dr Amanda should not be allowed to care for animals. She is…read moreheartless and just wants the interaction finished. She has misdiagnosed two of my pets and has caused life long issues that would have been prevented if diagnosed correctly. Instead she just suggested euthanasia. She should not be a doctor. I will never take another pet here. If a zero star rating was an option I would be using it!

Dr. Redmond goes above and beyond and is kind to both his patients and their owners. He truly cares…read moreabout the animals. They get you in stat and the prices are very fair.

I ABSOLUTELY HAVE NEVER BEEN SO OUTRIGHT MISTREATED & MY POOR BABY, MY FEMALE INDOOR CAT WHOS 1st…read moreexperience outside & a vet had to be that monster who somehow still has his license. Listen to me please if you love your animals with clearly all who care enough to take them to the vet do, this is a wrong choice. Everyone was so nice until that disgusting vet walked in & I already knew something was off. But this guy never even introduced himself or told me his name or asked me what's wrong before he hurt my cat in front of my face! I was in disbelief of what just happened, his lack of care, concern, sympathy, empathy, DECENCY my God I'm still sick over this. My poor cat who was already hurting & terrified never has even been outside before was standing on the table he walked not welcoming or professional at pokes her 3 times in between her eyes before she moves & I'm talking skull tapping taps with a thermometer ( not taking her temp) just hard jabs, naturally she moves jumps off the table, & inside I'm thinking wtf is his deal, then he reaches down grabs my full grown indoor cat who I hold on my shoulder all day like a baby trying to do dishes ect. Lol like she is so sweet & he grabs her by the nape of her neck dangling her 4ft in the air with a fist full of her skin he's squeezing with a fully extended stiff arm & she's squirming everywhere terrified & I am like wtf are you doing what is wrong with you, he then discarded her basically throw dropping her on the table & says she's feral , she's aggressive & feral. I looked at my cat & the fear & sadness in her eyes literally made me grab my baby & tell him I wouldn't leave any living thing in your Care & he tells me you need to leave & I said not fast enough let me tell ya, but you need to be held accountable, I can't even imagine who has suffered by your hands. I left balled my eyes out that there is even people like that in this world. Idk but after reading everyone else's reviews with clearly I didn't before hand umm this guy has a thing with cats he doesn't like them mistreat them please don't trust your loved pet here.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

The BEST vet in the county and probably the STATE. Dr…read more Brandy is kind, compassionate, knowledgeable & honest. She rejoices in your new pet & provides a guiding hand through the rainbow bridge experience. She's just AMAZING!

I really can't say enough good things about Newaukum Valley veterinary services! I have used this…read morelocation for close to 30 years. They have always been wonderful and have always treated our pets wonderfully as well! Yesterday we had to take my daughters border collie to the vet because he was having severe bouts of diarrhea and vomiting. Everyone in the office from the receptionist staff, to the assistants in the exam rooms, to Dr. Faye were amazing! They always are amazing! Bandit had several accidents in the exam room and none of the staff complained about having to clean it up. They treated Bandit so kind and were very compassionate towards him. They quickly took him back to the procedure rooms, knowing something serious, was going on with him. They ran the necessary, bloodwork, tested his stool, and got IV fluids going immediately. They also gave him the necessary medication he needed, and he was discharged in the evening the same day. His diagnosis was colitis and gastroenteritis, both which can be very serious if left untreated. My daughter and I are so thankful for this veterinary office! They always, without fail, take care of our pets in the best way that they can. We are grateful that they were able to resolve the health issue with bandit quickly so that we could bring him back home and get him on the road to recovery. I highly recommend this veterinary office! They are amazing!

The worst. Unconscionable treatment. They left me in a freezing room for my last moments with our…read morebeloved cat, and then came in and rushed us after we were left in the cold with the sound a barking dog (I know it is a vet, but no one ever tried to find us a nice room - I was kneeling on the floor in tears and a hurried worker handed me something to sign, like we were just in the way. I said I could not see, as I was crying, and no one responded. Now I have none of my cat's fur, because no one helped to walk me through the tiny lettered form I signed. Now they just say over and over that I signed a legal document. Just as cold as their eyes. They made the worst trauma ever even worse. Could not help to save fur for a child but could run the credit card just fine to suck up $$$$$. Never have I felt more neglected, when all I was there for was to try to help our adorable cat. Not even did they give me eye contact or show an ounce of compassion. we may as well have been on death row in a prison. I have to live with this unbearable regret for the rest of my life.

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

They boarded our large dog in the same kennel as our small dog, even though specifically told not…read moretoo. This made our larger dog reactive to small dogs and since have had to rehome our small dog. Devastating truly.

I am MORE than happy with Kira's service! She went above and beyond. I had planned our trip several…read moremonths in advance and she had kept her word in reserving our space for the holidays. We had never boarded our Lola before so we were nervous. Kira allowed me to call often to check on Lola during our trip. She bathed Lola AND even clipped her nails. Lola loved her so if we ever are in need of boarding, Lola will be going to COAL CREEK PET LODGE! THANKS FOR EVERYTHING, KIRA!

Kity has been grooming my dogs for over 10 years, she always has the best interest of the animals…read moreshe grooms. Just picked up Midge, bath, ears, toe nails, and anal glands. Kity is a pleasure to have my dogs taken care of by.

Kitty started grooming my 2 rescue dogs about 4 yrs. ago. She is sensitive to the needs of the…read morepets, almost like a dog whisperer. Kitty identified some aging health issues with my 14 yr. old dog, Chewy. I think i was in denial, and her awareness helped me through Chews' end of life process. His organs were failing. Also, Kitty is full of surprises: Once she opened a cupboard door & 4 sweet dogs came out to play. She even jumped my car when my battery died...talk about customer service!! It's a pleasure doing business here when there's always a win-win outcome.

I believe this facility is closing. Our experiences there were wonderful. Our last visit was to put…read moredown our Starbuck (Pomeranian). They were VERY caring. We will miss them greatly.

I wanted to share a recent experience my family had at Columbia River Veterinary Specialists. I'm…read moreposting this to inform others in the community, especially pet owners, about what we experienced during an incredibly difficult time. This is not meant to discredit the clinic as a whole, but to be transparent about an interaction that had a significant emotional impact on us and may be important for others to be aware of. Our family recently brought our cat to Columbia River Veterinary Specialists during one of the most painful moments a pet owner can experience--having to say goodbye. I want to be very clear that the majority of the staff we interacted with were kind, patient, and compassionate. The woman at the front desk treated us with warmth and respect, the staff member we spoke with on the phone beforehand was helpful and understanding, and the veterinarian who ultimately assisted with end-of-life care was gentle, loving, and respectful. He took the time to explain everything clearly and treated both our pet and our family with dignity. Those are exactly the kinds of people you want working in a field that involves end-of-life care and emotional vulnerability. Unfortunately, our initial interaction with one staff member significantly overshadowed the experience. When our family first arrived, the individual who took our cat back (not the person who checked us in) made comments that strongly implied judgment about why our pet had not been brought in sooner. These remarks were delivered in a way that felt accusatory and lacked empathy, especially given that our pet was actively dying and we were already emotionally overwhelmed. Financial limitations are a reality for many families. Being made to feel guilt or shame for not having immediate access to thousands of dollars--at the exact moment we were facing the loss of a beloved pet--was deeply inappropriate and unprofessional. Veterinary professionals are entrusted with not only animal care, but human compassion. This was not the time for assumptions, judgment, or commentary--it was a moment that required empathy, discretion, and support. I'm sharing this because no family should be made to feel judged or shamed while saying goodbye to a pet. I sincerely hope this feedback is taken seriously and addressed internally, because the rest of the staff we encountered demonstrated the level of care and compassion that should be standard in situations like this. Our pet deserved peace and dignity in their final moments--and so did our family.