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Services - Renaissance Nails & Spa
Manicure
Manicure and pedicure
Nail fill-in
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Recommended Reviews - Renaissance Nails & Spa
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I am giving this two stars as the work done wasn't bad. I usually don't do reviews but I think the manager needs to know a few things. I went on the website and made three pedicure appointments. We showed up early and I was like maybe they want to take us early. When we walked in the younger teenage looking girl didn't say hi just kind of looked confused. I said hi we are here for a 1:30 appointment I know we are early For three pedicures at 1:30. Response bland like "yeah" then I said I know we are early for the 1:30 but we wanted to check. She said for two pedicure, I said no three pedicures. Her response well it says two, I was trying to bite my tongue at the lack of any customer service skills. She then said I have T*** at 1:30 for two. I said well I made the appointment for three and I'm not T. I told my daughter I'm about to just leave I can't with this. I then tell her I can show you the appointment, she then proceeds to yell the techs names and said go sit over there. Like where over there ??? We were like what just actually happened. As I'm walking by her I showed her the confirmation and she said well online booking doesn't work. I told her well maybe you should take it off the website and next time ask how I made the appointment. she says we have been telling the manager. Moving on, my daughters get the basic with gel which is 40.00, the tech that did daughter #1 tells me it's going to be 45 because she wants french tip I said that's fine. Daughter #2 gets the exact same thing. I choose the deluxe pedicure with gel which is 57.00. the tech working yells up front to the young lady to put something on the TV. So I calculate to make sure I have enough cash. if my math is right it's $147. I give each tech 5.00 each. I get to the register and the same young lady doesn't say anything but it's $155.00, I said how much did you say? She repeats herself in a rude tone. At this point I was so over it the lack of customer service and her being rude I didn't even argue. The other reviews above about being charged different is 100% true! Be aware their online doesn't booking and the receptionist or whatever she is acts rude about it. I was completely mind blown by this situation. Oh and on the website it says 10% off for new customers but instead I get charged more. If the manager sees this, you need to rethink the young lady you have working in the front, she looks sloppy, has no personality, is rude and doesn't seem to do or like her job. Also, check on your techs, overcharging is stealing. I wouldn't have tipped them if i would have know they upcharge. Lastly don't know how my deluxe pedicure lasted as long as a basic pedicure.
I had a negative experience with a Pedi here about four months ago and should have learned my lesson the first time. The first time, the technician was very rude and cut me several times, but I decided to give it another chance. I went back for a Pedi despite having a bad feeling, mainly because I didn't have much time to find another salon. She cut too much, and I ended up going on vacation in a lot of pain. Now, I have pus coming out of the corner of my nail and skin, it's swollen, and it hurts bad. Do not visit this salon! I regret it, I'm in pain and will never return. They definitely should be shut down.
I have gone 5 times total. I ask myself every time, why do I keep going back? The first two times were okay. This last time was absolutely awful. I made an appointment with Ana at 9:00am because I didn't want to be rushed. It was for a fill and one fixed nail. She over filed my nails and hurt me a total of 4 times. I shouted every time. My husband was with me when it happened the first two times. The last two times I asked her, hey why are you rushing? Do you have another appointment waiting? She said yes. When it was time to pay, I paid for the whole thing but I WILL not return. Ana used her drill too fast and drilled my cuticles. Yes they bled but I asked for alcohol spray.
Go to ardent nails in rancho instead I want to give it a 0 but i cant so i give it a 1 i come here regularly they always do a OKAY job at best , but i went in yesterday for a new gel x set and they came out HORRIBLE ! i was trying to trust the process because i didnt think it was possible to get bulky nails with Gel-x but when she was finished the nails were bulky , thick , super curved and way to wide for my nail beds . to top it off they gave me a color i didnt ask for . i left the salon not saying anything bc it was closing time i was in a hurry and decided ill just come back tomorrow to get these removed and re done by someone else i call the very next morning and tell them I want them re done . lady was very rude on the phone saying i should have said something the day before but they were already closing ? she said they would have to charge me to take this monstrosity off , me being desperate i said okay how much to take them off and have them redone by someone else , she leaves me on hold for 5 minutes and then says oh we dont have anyone available today Pathetic ! dont go here they suck ! terrible job and terrible customer service . go to to arden nail spa in rancho . perfect nails every single time trust me its worth the drive
My first time coming here to get a fullset, love it ! Randomly go to irene, she did an incredible job on my nails. Take time and no rush, the shape is so nice and clean. Will be back and ask for her. Love it Also, I just following her on Instagram and wow, she is so artist. All her product go out is so fire and amazing. Give her a follow yall ! Instagram: @nailartists_ire * appointment is better if you do a lot design.
omg where do i start... i called to see if they had availability for 2 ppl, they said if i could make it before 6(i thought i heard by 6).. i said i think so since i was barely leaving work and i get off at 5:30 so i was hoping we would make it. they call me at 5:50 ish asking where i am. i told them i was about 10 minutes away thats if be there by six and the girl in the front responded with attitude saying i told you before six. i was confused thinking she meant i would hsve to get there by six. i get there at 6:02 and tell her im here for my pedi and she looks around for my friend to see why its only me. i told her she was looking for parking snd she rudely told me to sit at the end on a chair. i was getting my pedi and my friend who got there at 6:05 was sitting there the entire time and no one asked if she needed anything or if she was there for a pedi until i was done and the transfer transgender woman (just so ppl know who im referring to)asked her if she was gonna do a pedicure too and we said yes.. they sighed dramatically and said "fine" so i told them nevermind. i didnt want my friend to get a pedicure from someone who wasnt even willing to do it and have to pay for terrible service. once she finished after like 20 mins i gave her a $6 tip cuz there wasnt much going on and the receptionist laughed at the amount snd ssked if i was gonna give more which i was but didnt have enough cash so i tipped four more dollars but from beginning to end they were soo rude i wouldnt recommend them to anyone. lucien nail spa in rialto is better service and better results too i recommend them
I always come here for my nails and pedicure. Irene is my technician and she never disappoints she is amazing . For pedicures every one is good!!!
Anna did a great job on my nails. She was quick and precise and the shape is perfect on all my nails thank you Anna! I love them!
Worst nail salon in history of nail salons. I went for a pedicure and the lady cut me too deep, now I have the most painful infection ever in my big toe. I can't walk on my foot. The lady was annoyed with me that she couldn't up charge me for more services and rushed my pedicure. She was rough. The salon is unsanitary to the point where someone needs to sue this place and take it down!!!! The lady's name is tutu or whatever she's terrible
3 years ago
Okay first of all the actual salon itself has a beautiful vibe. I love the decor and the comfy chairs. I got a full set, french tips with a heart. They came out so cute! Just like the picture. My nail tech was Anna and she did such an amazing job. She even worked gently with my damaged nail and made my hands look and feel brand new. I will definitely be coming back here! read more
4 years ago
4 years ago
My review is 3 years too late. My pics are from a full set I got done in 2019. Reading recent reviews, it looks like the quality went down. I was super happy with my nails. There are areas that could've been refined but I currently no longer live in the area and trust me the work at this place was much better than the places I'm dealing with now. I miss getting what I actually paid for. This was one of my favorite set done on me. read more
2 years ago
4 years ago
I've come here since they opened. It's always been a fun place where all the nail techs were laughing. Many nail techs have left, last visit I waited over an hour for a fill and pedicure service. Today no wait mid-day on a Wednesday , which was great however I went for a pedicure and now I'm being charged an extra $5 to have my old polish removed. Apparently it's not included in the service! How odd is that. The nail tech says we started charging an extra $5 last week. I'll be looking for another location. Very disappointed how staff is so different and now charging more for a service that should be free or at least included in the price. read more
7 years ago
This is my second time going. I was discouraged after the first time because its crowded & unless you have Verizon, it's a complete dead zone. Think the wifi password is posted somewhere. I came in only for gel polish. I opted to skip the manicure when I was immediately asked if I had gel, "because there's an extra charge to take off..". I waited for approx. 30min. The manicurist attended me closes to the register. She immediately asked me for my color, began filing & got on her wallet phone. No greeting, no chitchat no customer service. When she went to get my color she shouted across the other patrons that they didn't have my color. The pressure to pick a color was on. The manicurist did not cut my nails, didn't ask how I wanted them shaped & basically did a simple gel polish. I was anxious to get out & leave. The worst! When I examined my nails I noticed she painted over my cuticles. I give it 2 stars only because they have a decent salon, modern chairs & prime location. But the manicurist needs to be trained in customer service & first impression since it's a fairly new salon. read more
3 years ago
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Hani always does such a beautiful job and takes her time. Typically I have found when I go to a nail place they try and talk you out of something you really want when they don't know how to do it. Not Hani !! She sees the design or colors you want and kills it every time !! Thanks Hani !!! read more
7 years ago
Really awful service. I came in on a Wednesday for a change in dip powder. Trying to have a conversation with the nail tech was impossible. She completely ignored me. My cuticles have been in pain for a couple of days from her grinding down into them. Later that day I noticed a crack on one of the nails and I thought to myself that it would be easy to get it fixed, but no that wasn't the case. I am not a nail tech but I would think that once your cuticle starts bleeding, you don't dip it in the powder that everyone uses. This is how you pass on infections. I was not going to write a review, but it is now Friday and as I walked in to get it fixed the lady at the desk had a horrible attitude, when I asked her to fix it. She tugged on my finger and kept grunting while doing so. I tried to ask her about her nails and what color they were and she gave me an attitude again. She continued by saying that there would be a charge to fix it because they weren't responsible for the crack. I would think they would be nicer and more accommodating since it's a new establishment. I have some understanding of Vietmanese, and let's just say she wasn't being too nice as I sat there getting the nail fixed that I paid twice for. I would highly recommend TLC nails instead, which is down the street. read more
5 years ago
I really wanted to like this place. Close to my house and it's nice and clean inside. They're always busy which I thought was a sign of their good work? Tried it on a weekday morning and they were even busy then. Waited about 15 mins to be seen. Nails are okay and a single color might have looked good but the extremely simple design I asked for didn't meet my expectations whatsoever. I can't help but laugh every time I see them lmao I'm not sure how much more descriptive I could've been with what I wanted then by showing them this picture. Probably won't be returning. read more
3 years ago
Zero stars. Over priced and low quality. I've never had a manicure chip, peel and crack so quickly. This is the second time I've paid and then they said they accidentally mis charged me and the new total was more. Definitely won't be back. read more
6 years ago
My first time!! I got a full set which was $40 The service.was great. The staff was very friendly. Do recommend can't wait to go back. Due to covid they only take appointments over the phone it most likely will not be the same day. Because they are busy people. With a load of customers. read more
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So, this is my 2nd time in Renaissance Nails & Spa Salon and I must say this is the best nail salon this far in the IE. Mary the front end manager was very sweet and professional. I made and appointment with Diana for my fill and also a pedicure appointment with whom ever was available. I came in and had to wait few minutes but, I didn't mind. Mary started my water and asked the temperature of water I liked. I thought that was pretty thoughtful to ask the temperature of my water. My pedicure tech was Henny. She was very attentive and professional. She was nice, and took her time on painting my toes correctly. Lastly, Diana did my nails. She also took her time on my nails, she painted throughly and asked if I liked the shape and style of my nails. She's very professional and takes pride in making her customers happy. This shop is very clean and up to date with new technology and up to date on nail gels and polish. If your looking for a new savvvy nail salon Renaissance Nails and Spa is the place to be read more
3 years ago
7 years ago
I've been coMing to this place since the grand opening and so far excellent experience Every time I come home from there I get a compliment from my husband that means a lot bcuz he's picky lol. I always get gel pedicure and dipping powder manicure, it's always hard to decide because the variety of colors is amazingly huge unlike other places! Love the location is right in the middle of everything that I could go shop around while waiting! The ladies and gentlemen are friendly and especially today someone there had a great gesture that really made my day after a long day of work Thank you! Totally recommend this place read more
4 years ago
2 years ago
4 years ago
They were nice but they overcharged me. There were a lot of mistakes and I didn't notice these mistakes until I stepped outside in the sunlight. (First photo) I came in for a fill and you can see the fill lines, she didn't take the time filing down to make it look blended. (Second photo) she only did one coat of paint so you could see the streaks and unevenness in the light. (Third photo) shows where she went back with acetone to clean up the French tip but in doing so she ruined the French tip and didn't go back and fix it. I brought my own charms and they still charged me as if I used their own. Over all I feel like this could've been such a cool set if she took her time on them. I don't think I'll be going back :/ read more
4 years ago
4 years ago
7 years ago
Amazing!! They just opened up down the street. I'm really picky about nail service. I love when technicians take their time and care about the work they're doing. I didn't get the technician name. But it was the only male working there today. I got my acrylics removed and had a gel manicure. Only $35!!! Price was amazing and so was the service! So happy they're so close to me now! read more
3 years ago
My friend and I got pedicures here they came out really nice. The ladies were very friendly, I got a white gel and they came out perfectly. Added photos of pricing too, decent pricing. read more
4 years ago
2 years ago
4 years ago
Love coming here. Your always greeted by Piela as soon as you walk through the door. Everyone is friendly and helpful. I love getting my nails done by Van. I'm never disappointed. She does amazing work and always puts her creative touch to it. I highly recommend Van when you come in. I bring all my daughters here to get their nails and feet done as well. read more
4 years ago
Thank you so much to Leah she's amazing! I got in just in time and they did a wonderful job! I love it here! read more
4 years ago
Maddie is the best e we she always comes threw for my daughter Shae loves her some Maddie !!! Also I'm mom of Shae and Maddie hooked me up today y'all my mother day nails are so bomb !!! Y'all should try them out if you have not the best friends and loving and greet customer service!!! read more
2 years ago
4 years ago
More info about Renaissance Nails & Spa
1175 Renaissance Pkwy
Ste 630
Rialto, CA 92376
Directions
(909) 320-8966
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Ask the Community - Renaissance Nails & Spa
Is there another number to call for appointments? Been calling since Sunday and no one answers the phone.
The phone lines been static all day due to reception and wind. Us there a number we can reach you Amber
Does your salon off hard gel/builders gel?
Hello! Yes we do, please call front desk to book your appointment and any other questions
How much for regular pedicure?
Classic Pedicure $30 Classic Gel Pedicure $40 Remove existing gel for pedicure $5
How much is a gel manicure & pedicure?
Gel Manicure $35+ Gel Pedicure $40+ Remove existing gel for pedicure $5
How much is a French tip, gel, pedicure?
Regular white tip 30 fill 25 Gel pedicure white tip 37 Gel manicure white tip 35
Review Highlights - Renaissance Nails & Spa
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Renaissance Nails & Spa - othersalons - Updated August 2026
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