Had a good experience this my 4th time coming and always take good care of me ! Everyone here is…read morenice

Highly Recommend!…read more Today I visited Lucien Nail Spa to prepare for my birthday, and I couldn't be happier with my experience! I brought in an inspiration photo, and when I say Minh did an AMAZING job he absolutely nailed it. I am in love with my nails and the design. His customer service was truly top tier. Lisa at the front desk was beautiful, polite, and very organized and professional. The lovely lady who did my pedicure had such a kind, warm, and endearing spirit -- it really made the experience even better. The entire salon was clean, all chairs were fully operating, and every nail tech I interacted with was a pleasure. I even got to relax and enjoy some great cooking shows while being serviced. Everyone was sweet, welcoming, and professional from start to finish. I highly recommend this location and will definitely be back!

Today was my first time stepping foot in this nail salon and immediately felt welcomed here by the…read moreowner and her wonderful nail techs. My daughter booked her and myself an appointment through I believe their Instagram Account. Our nail techs were Jesse and Erika. I was so comfortable and felt like I was just hanging out with some friends who just so happened to know how to do nails lol. I know that sounds comedy but seriously this salon is great. The Vibes, the care and professionalism here is above par. We will definitely be returning customers. Erika is a sweetheart and gave the best experience ever. I asked for Ombre Coffin Style French Tip and got exactly what I asked for. Thank you.

After hearing about Russian manicures, I wanted to find a good place that can get me right. After…read moredoing my research, I came across this business and so glad I took my chance because now I found a new place to call home. I booked with Yanira and loved how friendly she is. She made me feel comfortable and welcomed. Our conversation felt like I was talking to my homegirl. She is extremely gentle with my nails and took her time. I truly enjoyed the time shared! I wasn't just another number in her chair, I felt seen, heard, and understood. Thank you Yanira for an amazing experience. I look forward to coming back!!

Was able to get a Friday mid-day appointment. Loved the prompt service and friendly nail techs!…read moreWill definitely be back.

Extremely disappointed with my experience at Renaissance Nail Salon. Customer service is seriously…read morelacking, and the place itself did not feel clean or welcoming. I called ahead to check availability for both my daughter and me, and was told they could take us. When we arrived, they suddenly said they could only take one of us. After speaking with someone in the back, the front desk said to come back in 30 minutes and they'd take both of us. We came back as instructed, waited about 10 minutes, and they only took my daughter. No one checked on me, no updates, nothing. I ended up waiting over 40 minutes with no communication. This was frustrating, unprofessional, and a complete waste of time. I will not be coming back.

This was my 2nd visit- this time a pedi and gel soak off of acrylics. Positive interaction from the…read moremoment of setting up my appt until the completion. The vibe and cleanliness allowed for a much needed relaxation. I would def recommend making an appt, if possible. My 1st visit was 3 weeks prior for an impromptu pedicure on a Wednesday afternoon. Walked in without an appointment, but was greeted with a sincere smile. Great aesthetic and the smell of cleanliness. The woman who did my pedi was magical. I got the package with steam & massage.

Recently got married and moved from lovely Long Beach to Rialto. My two self enjoyments are pedicur…read moreand massage. People simply relax and enjoy the service here. These folks work real hard. Watching the crowd while waiting for my appt I was shocked as seeing a few folks complaining.. looking for an excuse to pay less. Don't disrupt this clean relaxing atmosphere if you're not happy with yourselves. Go! I as a PODIATRIST , yes foot doctor endorse this place! Please use your manners with please and thank you, and pay your bill. Nice work LUSH NAILS! Dr J @lapodiatrist on IG endorses you.

It was my first time here today and I have a hawaii trip coming up. The atmosphere was very…read morefriendly. Tony did my pedicure and he was very kind and gentle, I had a little cut on my pinky toe that I mentioned to him before starting the pedicure and he made sure to be careful around the cut. I will start coming here more often!

*Pictures were taken AFTER the pedicure was completed*…read more Service was extremely disappointing, and the customer service made the experience even worse. The pricing and services advertised online did not match what was actually offered in the salon. The website states that the Deluxe 1 pedicure includes wax and callus removal, but the flyer in the salon showed no callus removal included. When I brought this up, the employee asked to see the online listing, and after I showed her, she simply said the website was wrong. Mistakes happen, but good customer service would have been honoring what was advertised online. I ended up getting a regular pedicure with callus removal and no wax, and the quality was terrible. My feet were barely scrubbed, the callus on my big toe was still there, and when I asked about polish, the technician said, "Clear, just leave clear," as if she didn't even want to paint my toes. I agreed just to avoid dealing with a rushed or poor paint job, but unfortunately the clear polish still turned out awful. Once it dried, it looked white and uneven. Another employee later asked what the issue was after she overheard me telling my wife I wasn't happy with the service. I explained that the clear polish looked bad and white, and she tried to blame my previous polish. I had black gel polish before, which had already been fully removed, so that explanation made no sense. The technician with pink hair removed the clear polish, rolled her eyes at me, and walked away. On top of that, my toes still weren't fully cleaned. Overall, this was one of the worst salon experiences I've had. I only came here because my usual place was busy, and I absolutely would not return or recommend this salon to anyone.

I had such an amazing experience with both Mia and Sally! They absolutely nailed my nails and…read morematched my inspo photo perfectly. Their attention to detail was incredible, you can tell they genuinely care about doing a beautiful job. I originally ended up regretting the color and design I chose, and I was so nervous to say something, but Mia and Sally were beyond kind and understanding. They fixed everything for me with no problem at all and made sure I left happy. They were patient, professional, and so sweet throughout the whole process. I'm so happy with how my nails turned out and so grateful for how kind and accommodating they were. If you're looking for talented nail techs who listen and care, I highly recommend Mia and Sally! The salon is also very clean, professional environment, and weirdly... super interesting content on the TVs. Prices are reasonable for the kind of work you get here. This is my second visit-My first set here was also amazing (gel x) and lasted me over a month!

Irene is the rudest person I've ever experienced. I should have known she would be nasty towards me…read morewhen I asked her name and attempted to engage in small talk with her. My first visit, Irene was supposed to complete my pedicure. She continuously asked me what I wanted, if certain shapes and length were to my liking. After answering her the first few times, I seen that she grew impatient. SHE kept asking me so I finally told her that I'm afraid to answer because every time I politely answer her, she gets upset. Finally, she called over the front desk girl to mediate. Again, Irene would stop every few seconds just to see if I would give her the okay. I am not of this profession, so I cannot tell if the acrylic is applied properly if you won't file it. Then, I asked her about a section of my nail that looked odd so when I asked the front desk girl if it was my nail she said "it's the acrylic" and Irene just start filing it. I did not tell her to file I just asked and she totally curved my nail. I softly said "oh no, she curved it". Then Irene just got up and walked away. I sat there for a while for another tech to service me, but was told no one could service me after sitting there without acknowledgment for 10 minutes. My demeanor was calm, polite, and flexible. This nail salon may look pretty on the exterior, but the service that YOU work hard to pay for should not come at the expense of respect. ZERO STARS Jenny V. Business Manager Hello R R. Thank you for sharing your feedback. We're sorry to hear about your experience. Our technicians always ask questions throughout the service to ensure the shape, length, and style match each customer's personal preference. Every client likes their nails differently, so communication is very important for us to provide the best result. The technician did her best to assist you and clarify what you wanted, but it was difficult to move forward without clear direction. We always aims to be respectful and professional, and we also reserve the right to respectfully decline a service if we feel we cannot meet a customer's expectations. We appreciate your feedback and will continue working to improve our communication and service. Thank you. In response to Jenny, the technician was NOT respectful nor did the nail technician follow the clear and straightforward direction I had kindly given her. If that was giving "her best", then I have made the right decision to never return. Jenny, do not manipulate unsuspecting customers on Yelp by posting a likely AI generated response to appear reasonable. My experience happened as I had explained while your response is minimizing it. ZERO STARS

Visited on a weekday morning right when they opened and they were able to take me in right away! I…read moreneeded a fill for my acrylics and also a pedi. Plenty of different color choices! The man that did my pedicure was so awesome he made sure everything was okay and that the massage chair was working well. He did an amazing job with my pedicure and also did a wonderful massage! My acrylic fill also went well. The tech that worked on me, Julie, was very fast and efficient!! She did a great job with the shape as I'm really picky especially when I have almond shaped! They turned out very nice and the color is so pretty!! Will definitely visit again!!

I used to go to this place once a month until the customer service seriously started lacking. I got…read morethis one nail tech (that while she was giving me a pedicure and working on me) who was talking to another client the whole time. I asked this weirdo if she wanted to change nail techs so she could talk to her bestie, but she declined. Horrible customer service right there. Then today, I made an appointment with nail tech, Suzy at a specific time. When I walked in, which was a little early, I saw that she was doing someone's fingernails. Now the appointment time had passed, and I had been waiting there for half an hour, and she didn't even acknowledge the fact that I was there or say "sorry, please give me a few minutes", etc. There was also no one sitting at the front like a receptionist. Customer service is everything to me. I will not spend my money at a business that does not know how to treat others. Needless to say, I walked out tonight and deleted their contact information. I will never be a customer here again. These employees seriously need how to learn to treat people correctly. This should be common sense if you are running a business. This place does not value customers.

Love coming here! Always friendly and sweet, cute designs. Highly recommend Lacy and Ivy!read more

Very clean, great customer service and great attention to detail. Great pedicure, great callus…read moreremoval!

Still my favorite salon in the IE!!! Love all the girls here for their work and beautiful vibes!…read more Gel manicures and pedicures so neatly done with care and attention! Thank you

I'm new to the area and was hoping to find my new go-to nail salon, so I gave this place two…read morechances. Unfortunately, both visits were really disappointing. First visit: $109 for a gel manicure/pedicure. Within a couple of days, two nails split at the sides and the gel started lifting and peeling. I thought maybe it was just a fluke, so I went back. Second visit: $114. The gel started lifting the very next day, and within a week several nails had completely peeled off. For context, my gel manicures typically last 4+ weeks, and I've been getting my nails done for over 20 years. I have never experienced gel failing this quickly. For the price point, I expected much better quality and durability. Really disappointing, especially after giving them a second chance. Will not be returning.

Please make an appt for a pedicure. It is not an upscale place, just simple, hardworking and kind…read morepeople. Love it here. They DO NOT take walk-ins. You have to call, leave a message or text a time and date and they will get back to you.

Love it here! Reasonable pricing and great customer service. Always happy with my nails!read more