Called Conway to request and quot it an est on services which were leaky faucets. on first initial…read morecall I talked to a wonderful lady named Theresa she stated that there was no service charge/fee and even provided me with a $50 off coupon. but then dispatch calls and says it's $119 diagnostic fee that doesnt go toward booking services and the $50 coupon also can't be used toward diagnostic fee only for services if I chose to proceed. no thank you you guys don't even have clear concise communication within your company how can I trust you to not overprice my services.

I needed my main sewer line reamed out, and was lured in by a $79 special they were having. My God…read morethis company is a joke. They sent one guy out who didn't have the tool to open the outside outlet to the sewer line. Then another guy showed up he didn't have any tools either. He then moved through my front yard like Karnak, The Magician using ESP to decide I needed to replace my entire sewer line for $15,000. What these con artists were really selling was a 15 year loan to pay for the sewer line replacement. I kept saying I only needed my main sewer line reamed out. Oh, that was going to cost anywhere from $700 to $1000. These guys are not plumbers. Do Not Use Them. And for God's sake don't sign anything. The guy kept pushing this clip board at me saying, "Sign it. Sign it." The whole operation is crooked. ~RUN--WHILE YOU STILL HAVE A CHANCE~

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Chillax was very professional by arriving on time for a scheduled service visit. They took their…read moretime in performing the work and clearly explained the condition of my condenser afterwards. They didn't attempt to sell any upgrades. Their price was fair and I'll definitely be using them for future work.

I'm so glad that we reached out to this company to get our heating system looked at before it gets…read morecold. They responded very quickly, and were able to come out in the same day. Once they arrived, they were friendly, quick, and actually explained the issue and how to fix it. The price they gave was the price they charged, which was very fair. We will definitely be using them for HVAC needs in the future.

Been using Cordova Heating & Air for several years, however, we scheduled them to come and do an…read moreannual heating service inspection. We were told between 9 and 12. No one showed up or called. We were told by an office personal that they could not reach the service tech and had no idea where he was or what he was doing--he would not answer phone. Obviously, they have personnel problems and have know become unreliable. We phoned several times trying to find out status and no one was able to give us any information. Told us to call back if tech didn't show up by 12:30. No one bothered to call or check back with us. When we called back again we were told that it would need to be rescheduled. No consideration for the waste of our time waiting on someone to show up.

So appreciated the fast service ! I have had them out 2 times now and both experiences have been…read moreincredible ! thank you for your great service !

Quality and speedy service. Skilled and knew how to leverage what was already in placeread more

From the owner: Prime HVAC & Electrical is a locally owned and operated business out of Bartlett, TN. At Prime we…read morestrive to raise the standard when it comes to home services. Quality workmanship is what sets Prime apart from the competition along with our 10 year parts and labor warranty on new HVAC installations. From the moment you call in to book a job to the moment the job is complete, your satisfaction is all that matters. Prime, where quality and affordability intersect.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

Would never recommend or use them again. Have charged me for services and then text me that they…read moreare no longer Tennessee. All I want is a total refund from these people. Spoke directly with Charles and once I paid for everything, he texts me later that they are no longer servicing Tennessee.

I have used Hiller for all my electrical, plumbing, heating and cooling needs for 10 years. They…read morehave always been quick, efficient, friendly, knowledgeable and professional. I find the value for the quality of their services reasonable. I am a member of their Happy Hiller club and have received excellent service, support and benefits for the price.

Very efficient. Got to me quickly to replace my HVAC. Got it done the same day. I was very happy…read morewith their service.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol