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    Absolute Appliance Services

    Absolute Appliance Services

    4.7
    (1.1k reviews)

    My built-in Kitchen Aid refrigerator/freezer water dispenser was leaking water under the freezer…read moreand the freezer lights were out. I called Absolute Appliance one afternoon and they sent someone out the next day. Tony texted me when he was on his way and arrived about 15 min later. He looked at the issue and explained what the problem was with a broken hose and immediately went about fixing it. After that he replaced one of the lights in the freezer which illuminated all of them (like a string of Xmas tree lights). I would highly recommend Absolute Appliance, and especially Tony. He was polite, friendly, and efficient! A great overall job!

    I reached out on Oct 22 for a refrigerator door seal replacement after seeing good reviews and…read moreprovided the model and serial number. I was told the part would arrive in 3-5 business days, but after no updates, I followed up again on Nov 3-4 and was told the part had already arrived. An appointment was scheduled for Nov 6, but there was confusion about the service window, and when the technician arrived, it turned out the wrong part had been ordered despite providing them with my serial number prior. This caused another delay of several days. The correct part was finally installed on Nov 13. The installer, Justin, was very nice, professional, and clean. While the final repair was done well, I feel like my experience could've been better with the communication. Overall, I do still recommend this company.

    Starship Hubskyi

    Starship Hubskyi

    4.0
    (34 reviews)

    Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

    I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

    Priority Appliances

    Priority Appliances

    4.4
    (66 reviews)
    $$

    Priority Appliances is fantastic. I'm not sure why I didn't write a review much sooner, as I've…read moreused them exclusively for many years, many times. It starts with great customer service. Their team will help schedule your service call using text and phone automation. I love how easy it is to schedule. Once they are onsite, their techs are experienced, friendly, and really do care to solve the problem before them. What makes Priority even better is if they can't repair it, they'll give you a (best deal type) estimate to replace your unit. Then they'll coordinate all of that. They truly are amazing and everyone just seems to "get it" when it comes to taking care of customers. Thanks Priority!

    We just wanted to say Thank you to Priority Appliances for sending out Jerry as our technician. He…read morewas awesome ! So kind , professional and cleaned up any mess that was left behind . He replaced our dishwasher washer today and installed in less than an hour . We are renting this home and new to Nevada so we had to get approval for a new dishwasher . Jerry came out a few days ago to service it and told us it was not repairable ! We were glad because the old dishwasher was awful from the prior tenants. Thankfully the owners approved a new one and it looks beautiful and works like a charm . This company was great with their communication from start to finish . Via phone and text messages . If I could give "10" stars I would . Thank you

    Rent-A-Center - videoandgames - Updated July 2026

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