I had a great experience with Waipahu Appliance Repair. Jay came out the same day I called, which…read morewas already a plus. From the start, he was very helpful and clearly knowledgeable. Jay quickly identified the problem and found the part in stock which saved a lot of time. He came back the next day to complete the repair, and everything was handled smoothly. Super helpful, great service, and really nice people to work with. I would definitely recommend them to anyone needing appliance repair.

Like others I use Yelp to find services that I need around the house. I had an issue with my…read morerefrigerator and needed help. I submitted a request and got a prompt response. He came out that day to take a look. He did some checking and determined what the problem was and said he would get back to me. He responded to my text that he would check on the part but after that got no response. I texted a couple more times but finally gave up. I don't like to give negative reviews but I think it's fair that I give both positive and negative reviews when warranted. I guess he might have gotten busy and just couldn't get to me but I would have appreciated him letting me know.

I had VinTech come out to repair my GE Cafe electric range-oven needed repair. They were wonderful,…read morethank you Jun for coming out on an urgent basis on Sunday. Initially (Wednesday) I was waiting to get an appointment time arranged. In the mean time another company offered a same day visit. I notified VinTech and they were very professional and offered assistance in the future if needed. The other company's technician was not effective in fixing my oven and actually caused additional damage. Jun was so efficient and provided excellent service which repaired the initial problem and fixed the damage the prior technician caused. Thank you VinTech for excellent service!

I highly recommend VinTech. My ice maker quit making ice, I texted Vince, he responded right away,…read morehe asked me to send pictures of the ice maker and tried to troubleshoot the problem. When the attempts failed, Vince gave me an appointment for the very next day, he arrived as scheduled, he did his own diagnostics and confirmed that the ice maker was broken. Vince replaced the ice maker and showed me how the ice maker works and the mechanics behind the maker. He's very helpful, very nice, and trustworthy. 5 Stars for Sure!

Our washing machine recently went on the blink. We've also had our dryer for a number of years also…read moreand wouldn't have been surprised if it had gone the same way too. Okay, time to buy a washer and dryer, as major appliances these days have a short life and not worth repairing. My stress level rises, as there are limited stores that stock major appliances and need to order from the Mainland, which will take days. Until we found the Costco Wholesale Home Showroom in Pearl City, which opened on 10/11/24. It's a brick-and-mortar store that took the place of the Sears Distribution Store where you can browse in person of large furniture and equipment items. Hubby knew what he was looking for, as he tried to do his research in knowing which brands to look for because of various reasons (hard to find parts, product problems, etc.). He was looking for the Maytag brand. Costco has some special rules in selling its furniture and large appliances: * Costco Wholesale membership is required to make purchases. As soon as you enter the Showroom, you must scan your membership card against a machine. * The showroom allows for a number of large items (TVs, furniture, appliances, exercise equipment, outdoor furniture, couches, dining tables, bedroom furniture, beds, washers/dryers, refrigerators, massage chairs, credenzas, etc.) to be placed in one area to be sold. The regular Costco stores lack the space to store large furniture and equipment for its members to view them all at one time. The showroom interior is spacious, clean, and air-conditioned. * The showroom requires you to order items that are delivered with an estimated delivery date to the member's address, installed as needed, and the initial item hauled away. There may be shipping, delivery and hall-away fees. (For a washer, I was quoted a shipping fee of $29, which was nominal.) Prices appear reasonable. This contrasts with the regular Costco stores in that if you purchase a large item such as this, you haul it away on your own and dispose the initial item on your own. We often wish we could purchase large items this way; however, because we don't own a truck and are elderly, we would have to bother family members for assistance. Delivery occurred without any hitch. Costco provided the Board of Water Supply's Water Sensible Rebate Program application for completion. * The Showroom acts as an online shopping account. One could make purchases and place orders at home using a computer. The Showroom has staff to assist if needed. As hubby and I are technology challenged, we welcome the assistance of staff to ensure that we ordered correctly. Our experience with the Costco staff, Leanne and Maddy, was extremely friendly, patient and helpful. * Hours of operation differ from regular Costco Wholesale stores. The Showroom hours of operation are: Mon closed, Tues to Sat 10a to i6p, and Sun 10a to 5p. There are no Executive Member hours from 9a to 10a daily. Living on an island has its drawbacks, as there are limited stores where you can purchase furniture and major appliances. Glad that Costco has established a Showroom on Oahu that has reasonable prices and is convenient for its members to purchase these items without having to haul it away on your own and dispose of the non-working items.

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

We found water damage in one of the bedrooms Sunday (the last Sunday in 2013, 2 days before new…read moreyear). The following day (Monday 12/30/2013) the plumber came found out it was the refrigerator (that's a different review). We contacted our usual appliance guy (Joe from Joe's Appliance) but he was busy. We were referred to Wada's. We made contact and was in touch with Gordon. We told him the problem, he went online right away and checked for the part. Turned out there were only 2 of those parts on the entire island. He told us he will go and pick up the part before coming. He showed up in the afternoon, took a look at the problem assembly (water feed to the dispenser and ice maker) and went to work. Within 20 minutes, the source of our problem was fixed. He was fast, easy going, did what he say and we will definitely use Wada's again.

I know right now that they are so busy that they are not taking new customers, but if somehow you…read morecan become one, these guys are the best especially Steve. Extremely knowledgeable, full and thorough explanations and good recommendations.

Ultimate craft spot…read more.. Since forever I like to do craft and with places like Lowe's it's taken to the next level that I couldn't imagine like my Dremel...as I used to go to my secret spot to find shells I do use them for various project that requires for me to drill holes into them and some craft places do have drills but it's for basic simple items not the hard and sometimes thick shells we have here in Hawai'i. They do have an app that really helps me to find what I'm looking for without driving to multiple locations or asking customer service to check for me is the convenience that's more than amazing. On this visit they did have an item that I've been searching for quite awhile that only they have and had it in stock...thankfully and if it's that important I'd recommend that you do purchase them online for a store pick up which is completely free and does secure the items as well. This Waikele Shopping location is nice as they lots and lots of free parking which is just steps away from their doors though is massive but the staff is very helpful and friendly that has me getting on my way just as fast as I ordered it. Thank you!

Went in today with my husband to exchange greenworks electric power washer 2500 due to the machine…read morehaving defective parts. We bought it 1 week ago and figured exchanging it due to defects should not be a problem. We brought the item back at went to returns and exchanges customer service. We were greeted and told it would be faster if we take ourselves and grab the new item then come back to do the exchange. We did that, then were told at the register by the same worker, that the item was not eligible for an exchange due to it not being purchased and returned within 48 HOURS. We bought it 1 week ago, brought it back in original packaging and with the receipt. What's the issue?? She called her manager MARIA to assist and possible get an override. We waited some time for MARIA to show up, and at this point we had a long line behind us. When MARIA showed up, she disregarded the customer in line including myself and husband. She spoke very disrespectfully to the other worker and asked if she could use a register. Which then she logged on and said "what's wrong with this one" in a rude tone. She did not help assist, and visibly looked like she hated her job and did not want to be there. In my opinion? You can leave sis. Don't show up to work in customer service everyday if you obviously hate your job. We were told we need to go through the manufacturer themselves and get the "approval" before we can come back and get our item reissued. This is bullshit lol and the workers here are a legitimate joke. For future customers? I would stick to city mill and Home Depot. You'll get top of the line service at other companies with the same quality of product.

So thankful for this parts store! My washer and dryer recently decided to test my DIY skills. The…read moreprices here really aren't much more than Amazon & repairing these things quick was important so I was happy to support them.

I needed to replace the stove drip pan. It was really bad. I did my homework prior to leaving my…read morehouse...model no., serial no., and saw in the reference manual a number for the pan. I got there about noon and there were two clerks and just me browsing the store. I gave one of them the information and in no time, he returned with the exact pan needed. They always have exactly what I need. The best part of this visit, I got a discount for being over 65!

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.

Jonathan is used by american homeshield. He does not do a good job of fixing appliances. He came to…read moreour house twice now diagnosing/fixing the refrigerator problem. Both times he says its "fixed" and leaves without confirming that its actually fixed. My assumption is that he is either incompetent at executing the job and following through or he is doing it on purpose to get more money from american home-shield for the multiple visits.

I was having a problem with my dryer and I contacted Jonathan. He came to my house several times…read morebefore when he used to work for Sears and he always did a very good job in servicing my appliances. I called Jonathan and explained the problem I was having and he said it sounds like one of the drum rolls needs changing. On the day he came, he took the dryer apart and found the problem. One of the drum rolls needed to be changed, the exact fix that he gave me over the phone. He changed the drum roll, cleaned the inside of the dryer and also changed one of the belts and now my dryer is working fine. Jonathan is friendly, professional, and extremely knowledgeable. After diagnosing the problem, he'll give you the cost and if you approve, he'll proceed with the repair. I would recommend Jonathan if you're having any problems with your appliances. His prices are very reasonable and he's definitely your go to guy for appliance service and repair!

Timely, professional, knowledgeable, pleasant a pleasure to work with…read more Andy is a gem! Good quality, good value. You won't be disappointed!

A/C appliance addressed the issue with my parent's washer and explained the problem to them. They…read moreresponded with a quote in a timely manner and showed up within the time frame they gave. They quoted a price less than other companies and did not take advantage of my elderly parents. I definitely will call them again when needed! Thank you A/C Appliance.

Sene came to my house to install a new toilet and water faucet. He did a great job. He also…read morecleaned up both areas. He was very professional and explained everything that he was going to do. Excellent customer service. I would highly recomend this company.

Called them in the afternoon and they were here 8am the next morning! Efficient, reliable, and…read morevery professional! I recommend them 100%!