Drove here 2x,1 hour each way, for a leaking pump out of a trailer I purchased from them new for about 10k. Trailer is now out of warrenty. Need a seal for a leaking hydronic pump. They sent me to an auto parts store that does not offer the seal. Had no interest in helping but was happily willing to sell me a new $700 pump instead of helping me locate a $10 seal. Thanks a lot. Next trailer purchase will not be from here. read more

I needed some missing bolts added to my frame rails for a Pullrite 5th wheel hitch. I needed to pick up a horse trailer that afternoon. They were busy, but the guys made time to take my truck right back and within 30 minutes I was on the road to pick up my trailer. They are awesome, offer advice and repair suggestions to help save you money! I can't say enough good about these friendly people at Rentz! If you need any type of trailer service, these guys can be trusted to get the job done and done right at a reasonable rate. Thanks to all the friendly counter guys in Hudson! read more

Bones you are a dishonest person. A straight up liar. I told them I would be driving 2 hours and wanted to make sure we would have no issues with payment. I offered to do a wire transfer but bones said a check is preferable. Okay no problem, I'm out of checks so I had to use my wifes checks. I called and specifically asked if this was okay. He said "no problem at all it doesn't matter who the check is from as long as it clears". Okay great. I send my brother to get the trailer because my grandma needed to go to the hospital and I work around the corner from her house. My brother calls me and tells me that bones won't take the check. I call him and ask him to please let me know how we can work this out. I offered a credit card or debit card with a signed release, I offered a wire transfer, I offered for him to FaceTime with my wife to confirm her identity, I sent him my ID, My wife's ID, I offered for them to keep the title until the check cleared. Bones told me nothing would work period. He wasn't willing to try anything. Wasted so much time with this guy when he should've taken a wire transfer to begin with. Why would he tell me the check is 100% fine and no problem at all even if its my wifes not mine and then when he gets it tells me it won't work??? Exactly what I was trying to avoid. Very dishonest people and don't care about customer satisfaction the least bit. Bones your fake name isn't cool. Anyway, ill definitely never do business with them again and I recommend everyone stay away from these liars. I bought the same trailer for 1500 less from tropic trailer in cape coral. So thanks bones! read more

I ordered a base plate for my 2021 Chevrolet Spark to be installed. This base plate was ordered on July 20, 2021. I was told that this part should arrive within 2-3 days so I put down a $200 deposit. It is now July 28, 2021 and Rentz cannot even tell me if the part has arrived or what is going on. They claim phone/computer problems. I am in a real bind because I have to drive this Spark to Elkhart, IN to pick up my new Class C motor home. I would certainly not recommend doing business with Rentz. I am looking for another more RELIABLE Blue Ox dealer in the Spring Hill, FL area as I am in a real Catch-22 situation now. read more

If you need trailer sales or service this is a place to go. Every time I bring my trailer in it it's amazing how fast it's finished and the quality of work is just simply the best. Customer service is above and beyond. I look forward to the next time a light goes out and I have to bring it in because I'm usually in and out of there in 15 minutes, amazing. And every time I need a trailer hitch for a new vehicle it's ordered and put on with the best quality. Ask for Philip. AMAZING PLACE!!!! read more

The folks at Rentz are TOP NOTCH! I had a great experience with them last week. I had a tow hitch rigged for a minivan and they under promised and way over delivered. You may be able to find a cheaper job but you get what you pay for. If you want the job to be done accurately and done in under the time they projected it to be done and at the cost originally quoted then these folks are your go to place. read more

These guys are so awesome! They have worked on my jet ski trailer and cargo trailer. Worked us in right away. Top quality work! And they guaranteed their work too! read more

They helped me immensely through a project I was having a tough time with. Friendly, very knowledgeable and the prices were surprisingly good read more

In February, an RV dealer installed a Blue Ox towing system on my Jeep. A few weeks later, I had Rentz Trailer Sales install a towing hitch on the Jeep. While there, I found out that Rentz would have saved me $1,000.00 on the installation of the Blue Ox/Patriot towing system. Fast forward 11 months and the Blue Ox system (Jeep) had no lights on the drivers side under tow behind my RV. I took my Jeep back to Rentz and a half hour later the problem was rectified. Rentz fixed my problem. These blokes corrected another companies product on the Jeep that was installed only 11 months ago. I experienced efficient, professional service. I believe that Rentz Trailer Sales is the only place to go for your trailer or RV hitch installations. Alan Millar read more

I've had my trailer worked on several times. The owner took an exorbitant amount of time to explain why I needed or didn't need something. I can't say enough good stuff about this place. read more

Fast install on a hitch then finding out the parts look used.. Paid for New should get New! Not scratched up old product.. why would you install scratched up product on someones new looking car. Addressed problem no call back!! No customer Service!! read more

I went to the RENTZ office on Saturday, January 12 with my trailer fender specifications, gave them to the Sales Manager, Mike. Was told it would take 1 1/2-2 weeks. Called January 28th wondering why Mike hadn't called me back. Apparently Mike hadn't called the manufacturer. On February 4th Mike called to say the fender was in. I advised that I would be there as soon as I could arrange for someone with a truck. On February 7th I picked the fender up. On Monday February 11th I sent an email with pictures and an explanation to Mike because the fender did not fit on the trailer properly. The holes did not align properly, the inner side of the fender was not flush with the trailer, but raised by 1/2". Mike responded telling me to bring the fender in, that it was the correct fender, that he ordered by my specifications. There were a total of 4 emails sent with pictures by me. On February 13th I took the flatbed trailer with the fender back to Rentz. Mike came out, looked at the fender and said that the back of the trailer must have been hit from behind. I said "Don't give me that". Just an excuse for the company's shoddy workmanship on the fender. Mike went back into the office, then a shop employee came out to look at the fender and he said to me "it ain't built right". We left the trailer at Rentz. On Saturday the 16th, I called Mike to ask what was happening with the fender. He proceeded to tell me that it had been fixed, and that he said there would be "no charge" for putting another fender on. I was very upset because the fender was defective and it was not my doing. Mike was very argumentative and hung up on me! On February 22nd I picked the trailer up. The work was completed. I explained to Mike that his attitude on the phone, considering the mistake on the fender was not ours, was unacceptable. We are the customer and him hanging up was immature and juvenile. He agreed. Then this little man in a blue shirt, (did not get his name), butts in with his know-it all attitude. He says the under carriage of the trailer was not built properly. I will phone Aluma and let them know that Rentz, or should I say the little man with the blue shirt, feels they make an inferior product. Then he started to question what we have been towing, for how long, the weight, why we were towing, how far, etc., etc. seriously!! None of his business!! We are quite familiar with trailers and their cargo capacity as we own several other trailers. I would rather never, ever own another trailer than deal with Rentz or this Sales Manager, Mike and his childish attitude again, or the little man with the blue shirt that seems to know-it all about everything! Disgusting, condescending, immature staff. Only thank you is to the honesty of the shop employee that called you ALL out on YOUR mistake. but you became defensive like you made the mistake! The manufacturer that made the fender is at fault AND if it wasn't done incorrectly the first time, then why did you admit the error and fix it...the second time? read more