I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

We had a nagging leak under the kitchen sink. They came when promised, quickly identified the issue…read moreand got the issue resolved in no time. They were very reasonable for what was charged and I would recommend them again.

My shower stopped working at about 8am Saturday morning - couldn't turn the hot water faucet off at…read moreall, the knob was just frozen. I called another company at 815 who told me someone would be there in two hours. When I called at 11, they said someone would be out in about two hours. And that's what they told me again at 1. You get the picture. On Monday, I called Manatee Plumbing at 815, and someone was at my house by 9 and fixed the issue by 930. Very friendly and fast. They will be my go to for any plumbing issues! Thanks guys!

Had a problem with a toilet and phoned DDJ's plumbing. Left a brief message on their voicemail and…read moregot a call back about 10 minutes later. Explained the issue and they discussed potential problems and what they could do to fix once they saw it in person. We asked when they could come to check in person and they said later that day. About 2 hours later DDJ's plumbing arrived and set about to solve our problem. We appreciated being able to view the line when they put a camera down the system - it was clear, yippee. Polite, informative, punctual, fair price.

I had been without hot water and called DDJ's on a Sunday and received a call back. The Owner came…read moreout the next day for an estimate and fixed a pipe the horses had broke in my pasture! Him and his assistant were there early that week for the appointment and redid my whole system in one day. They didn't leave until everything worked perfectly and we were ready to rock. Highly recommended!!! Great value for the job done too

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

Worked with Air Rescue to have a mini split installed, they are fast, professional and have a great…read moreprice to install my unit. Lyyn, Jonathan and their crew too great pride in their work and treated me well. They cleaned up everything before they left too! Definitely recommend. Thank you!!!

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

needed the toilet shutoff replaced and new internal parts replaced. The valve would not completely…read moreclose so it needed to be done soon. I called in the morning and had someone there the same afternoon. young gentleman came and did a perfect job. everything went quickly and first class. will definitely use this company in the future. Also great price. Thanks. Howard

Our shower faucet just broke right off the wall, and we discovered the value was broken, which…read morerequired a total replacement of the shower system (shower head, tub faucet, shower/tub handle, and the valve). Got a few quotes from other businesses, and this business had a very fair price! They quickly sent over pictures of in stock shower system, we chose a brushed nickel from Delta. They came, completely removed and installed the new system and value, as well as installed an access panel to easily access valve for the future (previous handyman completely closed the access so bad to cut through drywall). The new access panel looks professional and we're still able to use our linen closet perfectly. The team was very courteous, respectful, and knowledgeable. My shower has never looked better, and from start to finish done in just three hours. Would recommend to EVERYONE, they are truly the best. For reference, pics are before and video is after.

Need a plumber? Call Phil! We were having trouble with a 6 month old water filter system (installed…read moreby a different Co.) Short story, it broke/stopped working and the installer came out once and broke it more.... I luckily called B.B Plumbing, I picked them because of their Veteran owned status, After a couple phone conversations and a parts hold-up (not on their end either) Phil came out and fixed our existing system. The other pro's that I had come look at it only wanted to sell me a new system, but it is only 6 months old. I am so grateful for this small family-owned business. Friendly, helpful and got to the root of the problem without upselling a whole new filter. Highly recommend for your plumbing needs! He saved me over $900 by fixing the unit, great value!

Definitely had the chance to hire them to repair two of my sprinkler heads. Quick response was…read moredefinitely appreciated. Came out the next owning and had it all done in 35 mins. Friendly and kind technician. Even explained the parts for me. Thank you again for such an awesome experience.

Very professional, knowledgeable and efficient. Found the leak, repaired it, then fixed a few…read moreother items. Highly recommended.