First, I want to say the food is very good. The service was really bad today. It took 45 minutes to get drinks. I don't know if the server had twenty tables or didn't give a darn but it was ridiculous. He disappeared for lengthy periods. We got our food an hour and twenty-five minutes after sitting down. We asked for the check when the food was delivered. We were completely done and had been sitting there for awhile before we got it. It was a truly awful experience. Just go to Glorias. read more

First time here and loved it. Patio seating was perfect to catch the concert on the lawn. read more

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Fred is terrible!l and racist. We came to have a good time and enjoy the music. The whole time they payed music with NO skips and then we (black people) paid TouchTunes to play Beyoncé's "Texas Hold 'Em" and paid extra in the app but as soon as the song came on, Fred decided to skip out song without consideration. As I looked over to see who skipped this song, I realized Fred was talking to another patron (white) and she asked "did you skip that" and he said "yeah" and bother were all happy and laughing about it so when I walked up and asked, "hey did you skip that?" He acted dumb and was like "let me go get a manager". While the manager compensated us with free shots, it didn't compensate for Fred and the (white) woman patron still continued to talk crap thinking we could not see them. Shortly after, we left. The manage was amazing and his customer service was 12/10 but Fred was -20/10. read more

Unique menu that we have come to enjoy. Shrimp corn dogs, Blackened Alfredo, Angry pigs, Burgers, Cap'n Crunch chicken tenders, pizza, and Hot Chicken sandwich are all a hit with us. The drinks menu covers something for everyone, and with a view of the Texas Lotto stage the vibe is always fun. Parking can be an issue on the big concert days. We are definitely glad we gave it a try and visit often. We recommend! read more

DO NOT COME HERE!!! I was out celebrating my 28th birthday and I've never been to Las Colinas and thought it would be fun to try out the bars out here. But it was NOT FUN!!! I came into this bar and the bar tending Service was extremely HORRIBLE. One of the female bartenders there was out of line RUDE!! Literally told me I was wasting HER TIME simply Bc I had to go grab my card to close my tab off!! She snatched the drinks from my hands. NEVER in my bar hoping years have I've been treated that way at a bar!!! She literally came at me like she wanted to fight me! They need to really work on their JOB ETIQUETTE!!!!! The most HORRIBLE BAR IN THE METROPLEX!!!! Oh and they kicked me out of the bar smh!!! Ruined my birthday fun!!!! Should of gone to Deep Ellum instead!! 0 Stars!!!! read more

My friend and I went there last week and it was our first time. Our bartender was a brunette and she was pretty cool at first. I had asked if we were ok to park here in the parking lot late and she said yeah it's fine they won't tow. But once I said that we were here for a show, her attitude completely changed immediately. Right after she said it was ok to park, she then says that we cannot park here late or we would get towed. The service went down from there. Took forever to get drinks and it wasn't not even busy. Didn't really check on us anymore. Got the check and I gave a her a good tip even though she didn't deserve it. I used to bartend so I know what it's like. We got a to go box and we went into to r restroom for like 2 mins. When I came out, my food was thrown away but nothing was even cleaned up yet. All out plates and cups were still there. That's the only thing she touched was the throwing away out food. I asked her about it nicely said. Without even saying sorry or anything, her response was "you can get it out of the trash if you want" My friend and I were blown away! Super RUDE for no apparent reason. Totally uncalled for. Besides that, the place was cool and food was good. I got the cheesesteak fried rice. But just terrible service from the bartender. I'd come back but not if she's working. read more

I would come here on Saturdays for frozen margs or to watch the occasional Mavericks game, up until I was mistaken for a different customer and forced to pay for something I never ordered. I didn't mind the overpriced food since the atmosphere was nice, until this experience. Ron working the bar was not being reasonable! read more

Great food and location...but our service last night was one for the recorde books (in a bad way). Celebrating a friends BDay. We sat at staff change. Hostess took our drink order. Another employee was having us sample new beers they had just added. So far so good. Waitress arrives.. Ordered apppetizer...the sampler. Delivered. Ask for plates. She brings 5 for party of 9. Ask for more... No napkins or silverware....ask for these as well. Drinks are coming...very slowly...Turned out they can't find case of beer that they up sold us on... Waitress is very nice and funny...but that starts to rub wrong way...as not sure she is comprehending how to do her job. She comes back to table. Says out of linens. Will have to bring paper...cool but why didn't she bring any? We ask for silverware again. Leaves table, stops to chat with patron at bar... Comes back with napkins...we ask for silverware...she says..."well not sure you need it since it's finger food"...ignoring fact one of the sampler items is two breaded breast filets that need to be cut up. By the way she says the above with a smile and giggle. At this point not that funny. She returns with a (I kid you not, the silverware in a bundle in her hand and says "not sure what to do with this"... (You can't make up this crap) We say we can hand them out. I have a little attitude and say. "I hope there are knives to cut the chicken and would be great to have plates." There are knives. I cut up chicken. I contemplate spearing pieces of chicken with fork and handing to the rest of group. No plate. So I eat with fork off the appetizer board. I ask for plate. Again. A giggle and a recognition. Leaves table again. Returns to other end of table to start taking our order. Oh well, no plate...at least I have a small napkin from bathroom (I assume). Takes order. I am sure I seem unhappy. She smiles and giggles. I contemplate not ordering and just drinking my margarita. Which was EXCELLENT!! Main courses come...and come...last person waiting a bit. Oops. His order wasn't put in. Get his order 3/4 through eating. Get checks. She didn't contemplate compensating friend for food blunder. Manager seems a little distracted. Maybe he has been dealing with other service issues??? Friends gets meal comped. I still love the food. They have been a bit slow other occasions...but nothing like the Twilight Zone last night. We talked after. We are pretty sure she still didn't get that her service left ALOT to be desired. The End. read more

We came for an impromptu visit during a layover and had a fabulous time! Marshall took great care of us, he even took the time to teach us some southern etiquette. Food and drinks were delicious! read more

If I could give it a negative I would! It's Monday night football & they were not staffed for the crowd. My cousin asked for Hennessy & was told they didn't have any. When the waitress walked away we looked at the bar & there was a full bottle on top of the counter. When we advised the waitress we saw the bottle she spoke with he bar tender & he stated it wasn't requested. He still made her the alternative drink even when he hadn't made the drink yet. He had the opportunity to make it right & give her the correct drink order and he didn't care to make it right. That was the first red flag of the night. We sat next to the kitchen so we were able to watch the food being placed on the shelf to be carried to each table. After watching a few rounds of this we noticed the manager had a runny nose. He would walk off to the side, blow his nose, not wash his hands, & walk back over to the food with the tissue he blew his nose with to check on food orders. He moved the plates around, moved sides around; he touched every plate that was up there. He then walked to the other side did the same thing without washing his hands & came back to hand plates to the servers. I asked to speak to him & let him know we were watching & how unsanitary it was & how it wasn't fair to the others eating that day. He stated they were short staffed & he had something going on with his nose. We left. Sit next to the kitchen if you decide to dine here be sure to sit next to the kitchen. read more

Firstly nice place an some staff are very cool Road, Fred and Ally but some serve guys i couldnt tell same thing one guy hes looking pop singer Drake he has a glsses he judge me about why didnt you pay tips for us!!!! What how can you judge me this is not gentel question he looks like judge me!!! Be carefull some serve guys are nervous.... I call them and i want to give feedback they not call back me manager is steven didnt call me they dont care customer satisfatcion so i never visit them i visted 3-2 times in a week they lost me... read more

My friends and I came in last night 09/11 and was very put off by the condescending and demeaning attitude the blonde bartender had toward the other bartender that was trying to assist her. I know how stressful and overwhelming it can be dealing with a bunch of people yelling at you for a drink, It still doesn't make it ok. When the other bartender came over to assist, the blonde bartender yelled and cursed at her in front of the entire bar "I got this I don't need your f...... help" the brunette responded calmly and professionally and said "we are a team I'm just trying to help you" and the blonde reiterated "I don't need your f...... help". It was evident that the brunette bartender was embarrassed and looked as if she wanted to cry. It's a shame to have someone who clearly doesn't work well under pressure, lacks self control, and respect for others working in an environment that requires all of those things. It takes a lot of patience to deal with people and It truly makes a difference seeing a strong team working well together under pressure and assisting each other without confrontation. It is never okay to yell or curse at anyone, especially in front of a bar full of guests. Props to the brunette bartender for maintaining a calm and professional demeanor despite the lack of respect she received from her coworker. read more

I came here for happy hour when this place first opened. We sat at a table in the bar area and were greeted promptly. We put in our drink order and about 10 minutes later my friend got her drink, but mine was still being made. Another 10 minutes went by before someone came to inform me that the bar ran out of cherries (I ordered some bourbon drink with lemon and cherries). I was okay with that and the gentleman said they'd make it without and have it right out to me. Another 5 minutes go by and I receive my drink. It was awful! Not so much because it was missing an ingredient, but because the lemon juice was overpowering and tasted exactly like the "real lemon" juice in the yellow plastic lemon you can buy at the grocery store. I guzzled it down anyway and we left for another bar in the area. Before entering the other bar, we were stopped by a couple patrons on the patio. One of the gentlemen asked us if we were bar hopping, to which I replied "Nah, we were just at Reservoir, but that place is trash - don't go." As soon as I finished my sentence, I realized both people were wearing Reservoir shirts. Classic. I immediately started apologizing for my big mouth. One of the gentlemen introduced himself to me as Ricky, one of the bartenders at Reservoir. Ricky apologized for my disappointing experience and asked us to please give Reservoir another shot (I had no intention of ever returning as there are plenty of options in the area for food and drinks). Ricky took responsibility for something that wasn't his fault and he promised to make it right, so the next week I decided to bring in a group of coworkers for a birthday happy hour and I'm glad I did. Ricky took such great care of us. He put us at some tables and a smaller bar (separate from the main bar), decorated the area with balloons, and clearly made every effort to deliver a stellar experience for our group. The drinks were great, the appetizers we shared were delicious, and everyone enjoyed themselves. I was really impressed by his dedication to customers (even loud mouth jerks like me) and for that reason I totally recommend Reservoir - just ask for Ricky. read more

very strange dinner. went and checked this place out after a movie. my husband and i have been wanting to dine here, and it was really busy on this beautiful sunday evening! quite a hodgepodge of diners, i must say. we were seated immediately, and my first impression of the place was not good. the host sat us at a table that had the busboy's container of dirty dishes on it. the host moved it off of the table without a wipe down. i asked if our table was clean, and he said it was...mmmkay. great music and great atmosphere! our server walked up and didn't introduce himself. we ordered our drinks (attempted to order our app, but the server hurried off) and about ten minutes later, i got my res-rita with salt when i asked for no salt. my husband raised the issue with our server and he looked at his ticket and said, 'you're right. she ordered no salt.' he grabbed my drink to replace it and hurried off again. it was heavy on the lime juice, not on tequila. we got our queso app ordered. when it arrived, it was lukewarm. the shredded cheese that was on top didn't even melt into the queso-that's how lukewarm it was. my husband said that the queso reminded him of the kind that comes out of a jar. we decided to split an entree. we opted for the full rack of ribs and got elote and mashed potatoes for the side. the food came out in about 20 minutes. the potatoes had cream gravy on them, which was not in the description. both the potatoes and the gravy were bland. the elote, which comes on a stick, was very over cooked. it was like the corn sat out or sat in water for a long period of time before coming to the table. the ribs were gristly, fatty, and over-sauced. we ordered a full rack to split and couldn't bring ourselves to even finish half. we asked for the check and the server asked if we wanted a box and we declined. he noticed that we barely touched the entree, so he asked if we didn't like it. we told him we didn't. he escalated the issue to the manager, who removed the entree without coming to the table-no problem at all. i appreciate him doing that for us. the servers seem to need a bit more training. the bus boy also came around rather aggressively and tried to take plates we were still eating from. when he came around again and we finally told him we were done, he cleared the whole table off as we sat there, and wiped it down. he wiped food on me! i was done at this point. i don't know if we'll ever return to this place. the two stars are for the ambiance and the ribs being taken off by the manager. read more

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Came here for lunch with 8 other people and our experience was good. We were only able to stay a short while and our server kept us on time. Our food came out quickly and my Ahi Tuna Salad was delish. Not the best I've ever had, but it was definitely up there in my Top 10 and that's going up against some good competition. I tried a new red wine they had something russian and I liked it. Thought it was cool they had a red on the menu I'd never heard of. Server was very nice to us and cool environment inside. Will be back for group lunch! read more

Reservoir - Ahi Tuna Salad with a russian red. hit the spot. - Bars Near Me - Irving, Texas

The drinks that we received while at The Reservoir were delicious! We ordered a total of 4 drinks each for a total of 8 drinks. Upon arrival to the bar we were told that they were short on servers so we chose to sit at the bar. We ordered 2 drinks from a dark-haired female bartender and she quickly made our drinks. While trying to order our 2nd round from a blonde female bartender she told me no to particular drink that was on the menu. She turned to me and was rather rude when she stated "NO, I'm too busy to make an Old Fashioned" and then asked what else we wanted. We gave her our order and she proceeded to make the drinks that we settled for. For our 3rd round we asked the dark-haired bartender if Old Fashioneds could be ordered because they were busy and she stated "of course". For the rest of the time that we were at the bar we avoided asking the rude bartender for drinks. read more

Zero stars if I could. The location is the only good thing here. Music way too loud to hear myself think. If extremely high volume is your form of customer attraction, try again. read more

Rough night for the Reservoir. Big crowd due to Wilco at Toyota Music Factory, so food took about 40 mins. Didnt get setups until 20 mins into our meal. Manager was nice and took food off, but Im hoping a bad Yelp review gets the owners attention. Big nights is what you should live for - plan accordingly! read more

Food an drinks were really good. I just got loaded waffle fried and they were excellent. My boyfriend likes the captain crunch chicken tenders. We sat outside but the big doors were open so we felt like we were inside too. Great location. Enjoyed the atmosphere. read more

Me and my girlfriends really enjoyed our food and the music vibe was definitely spot on - and the DJ on Friday nights is great read more

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It's 1pm on a Sunday and the music is BLARING - too damn loud that you can't even hear yourself think. The waitress said it's cos they have a dj..... wow. So they can't turn it down even a bit? We are never coming back here read more

Considering the great location, this place is rather unremarkable. The food is overpriced bar food and the menu itself is way too big -- and offers very few lighter or healthier options. Neither of our dishes were that good. The ambiance is quite awkward, as if they had ten different decorators and designers come through there. Similarly, we felt the service was poor and clumsy. The timing and speed was all over the place. We got a very weird vibe as soon as we walked in and it was 100% confirmed after the first 10 minutes, as another reviewer mentioned. We actually found it very strange that this place didn't even appear on Yelp until well after it had opened AND that the business owners hadn't "claimed it" as of today. I can't see this place lasting long. The location is excellent but you also have multiple other choices right nearby that do everything better. New restaurants always have teething pains, I know, but Reservoir's issues go deeper than that. read more

I can't say anything about food because I didn't eat there but I definitely like the vibes of this place. Great location, good music, nice atmosphere. This will be a great place to go during the summer read more

Reservoir - Bars Near Me - Irving, Texas

such a open environment!! we loved the security guy Ernest, he's such a sweetheart and he'll check up on you to make sure you're doing good and safe throughout the night!!! the bartenders are attentive and they remember what you've been sippin on! all in all, i will be coming again and again read more

This place is amazing, it looks great and it's right next to the plaza. We went on a Tuesday night and we were watching a Clipper's game. We started with the Captain Crunch tenders with parmesan fries. Great flavor and a good amount. I got the skillet lasagne, which was huge and flavorful and came with amazing cheese bread. We also got shrimp corny dogs to go, also very good. For dessert we got ice cream brownie, probably the best I've ever had. My friend said this was the best place we'd been, I'd definitely go back. read more

Pretty good experience for the first week open. Our server seemed a little stressed and frazzled but provided an overall satisfactory experience. The margarita was delicious and their beer selection was sub par but we were advised it would be expanding soon. The food is delllliiiishhhh. We got the buffalo chicken wrap and the shrimp scampi. Overall, happy customers and happy this place is finally open! read more

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Came in here for a drink and late night snack after a concert nearby. The atmosphere was very chill and a live band was playing on the lawn out front. This is a great summer spot for drinks, entertainment, and food! I ordered a Moscow mule and it was perfect. I only ordered their hummus (it was like a 7 layer hummus dip) and it was so good! The portion was massive and the pita bread was soft! I LOVED that there was parmesan in the hummus! Definitely recommend this place! read more

Reservoir - Their hummus...a must! - Bars Near Me - Irving, Texas

Menu is decent with a lot of options. I had the fajita plate because they were out of chicken wings. Service was good but the food is just meh but it's definitely in a great location for just hanging out. read more

The waiter Brian, that worked on a Thursday night, was completely terrible. He was rude and it was completely uncalled for. I will never be returning to this establishment and I recommend that nobody returns to this establishment if you want bad service. Train these waiters. read more

So to start off with the service was terrible! Waited forever just to get a damn menu let alone a drink. Only reason this place doesn't get 1-2 stars is because the food was actually decent. Turkey burger was savory and the fries tasted very fresh. But then when I got my food I couldn't get anyone's attention to get me some napkins. Just very inattentive bartenders. read more

This place reminds me of a fancy Texas State Fair. It has a fun vibe and an awesome patio that is perfect for all of those people watchers out there, don't worry I am one of those people too. Now, let's talk about the good stuff- The "smorgasbord" is the perfect option to try a little bit of everything. My friend and I shared the board and we got the angry pigs in the blanket, captain's tenders (which were breaded with perfection), honey batter shrimp corn dogs (which were my fave). I will need to come back and check out their drinks because I see a ton of good reviews for those. Definitely a must try on a cheat day! read more

Good food, we come here often bc they show the fights but can some one please "mention" to the owner to get some new seat cushions for the patio area?!?! When my husband and I sit down I can feel that mf spring in my spine and am uncomfortable after just 5 minutes of sitting. Please & thanks read more

I ordered the Wood- Baked Lasagna and it was GREAT. 10/10!! I will definitely be back for this, the waitress was attentive and the side Caesar was also good! read more

Reservoir - Wood-Baked Lasagna - Bars Near Me - Irving, Texas

I was in town with a friend for a training seminar at the Marriott Las Colinas. This was my first time coming to the Toyota Music Factory Plaza, which was a really happening spot. There was a really good band playing and we couldn't decide where to eat, because you are literally surrounded by at least 5 restaurants in the area of the plaza, so we decided on the Reservoir, because it had seating where you could see and hear the band. The food was really good. I got The Poblano Grilled Chicken sandwich with fries - delicious. My friend got The Cuban with sweet potato fries - both delicious. My only drawback was that they were playing their own music inside so loud, that we couldn't really hear the band very well - it was like a battle of the bands, actually, because it was all open to the courtyard area. We should have sat at a table more towards the outside, so that was totally our fault. I would go back for the food alone, but it definitely has more of a bar-feel to it, if you have kids with you - just FYI. Lots of TVs to watch sports - my husband would have liked that part! read more

Reservoir - The Cuban with sweet potato fries - Bars Near Me - Irving, Texas

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Great atmosphere, great music. Wasn't a fan of the capt crunch chicken tenders..... on the west side. And they were not selling wings which were on the late night menu..... sigh.... read more

I went here with friends who vouched so highly for their food. We started off with a small group and kept adding on people, to which the server was very kind and switched us to a bigger table - despite how busy they were. I ordered the White wine sangria and The Philly - so freaking good. Their waffle fries were seasoned perfectly and it was amazing! I highly recommend this place at IMF! read more

Reservoir - The Philly with fries - Bars Near Me - Irving, Texas

We visited on a Saturday afternoon. There was no wait. The food came out within 15-20 minutes. It was delicious! We used to eat at the Ft Worth location for years and the food tasted just as I remembered. So much flavor. I will probably always only eat the Cap'n Crunch chicken tenders. I love the sweet chili ranch it comes served with (or you can get a mustard sauce). That combination is just amazing and pairs really well together. My husband had the Chicken and Waffles. It comes in a skillet with 2 tenders on top. The waffle was nice and fluffy. So were the pancakes that my daughter had. The lemon curd on top of the pancakes were not overwhelmingly lemony. It had a great taste and the roasted potatoes were fantastic. The prices are also in my opinion very reasonable. As with any new business, there are kinks to be worked out. Our server was a little slow but there were other staff members and managers who came to assist when we appeared in need. The restroom was a little dirty. This was also after lunch rush and apparently a race that just finished. I also pointed out to the manager that we tried calling several times before arriving but no one ever picked up. He apologized and explained the rush. I noticed he was keen on listening and talking to diners, which is great. I'm curious to see how things are as the weather heats up because everything was open and I didn't see any fans. Thankfully, it was breezy for our visit. read more

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Awesome awesome awesome, great atmosphere, good people the bartenders were great and so was Kevin at the bar. Kevin rocked!!!! We definitely will come back again!! read more

Hot Garbage! Service was a FOOL, and I ordered a cocktail and asked the bartender for some lemons and he picked the lemons up with his bare hands, and had the nerves to put the lemons on a napkin after he picked them up, wings was not fully cooked! Serves was a Mess! read more

Nice spot at the Toyota Music Factory. Drinks and food were good and reasonably priced. Live music in the plaza at night. We came sans baby during staycation and I noticed there are no changing tables in the bathroom but I guess you probably don't expect a lot of little ones at a place called reservoir. Good service. We enjoyed it! I had the ultimate ham & cheese sandwich with garlic Parmesan fries and a side of tomato basil soup and a sangria margarita. My husband had the chicken and waffles and said it was probably the best he's had. We will definitely come again. read more

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