We enjoyed a fine stay here. The room was spotless and spacious. The bed was comfortable. Everything in the kitchen worked! Everyone we interacted with was helpful and gracious. There were no carpets in our room, with tile and laminated surface instead. This was a nice pleasant change. I would like to call out and thank Wendy, who I didn't know was the manager when I interacted with her. She was pleasant, professional and helpful. Thanks Wendy! The unique funny part of our stay was the Oscar Meyer Weiner Vehicle was in the parking lot, all the way from Wisconsin! We got some pictures and selfies just for fun! Too bad there weren't free hot dogs for everyone! Life is good with a smooth stay! read more

We are a group of 11 staying for a long-term visit, and this is our first time in the United States. The hotel has truly been exceptional--clean, comfortable, and incredibly welcoming. Every staff member has been kind, attentive, and supportive, making our long stay feel easy and enjoyable. We are deeply grateful for their warm hospitality. This hotel has exceeded our expectations, and we will definitely choose to stay here again next year. Highly recommended! read more

I have been back here a total of 3 times this is literally one of the best hotels i have ever been too! Affordable clean and the MOST accomodating staff you will ever meet! The manager Wendy really goes above and beyond to make sure you have the best stay they can offer! For exAmple I had to work and wouldnt be in to the hotel until the wee hours of the morning so Wendy made sure my keys would be ready and even gave me a late checkout! So many places would never!!! I got the rest i needed and some well needed peace and quiet! Will definitely be back to this wonderful establishment read more

See all

Looks nice but I went to turn on the fireplace to get the chill out of the room. Wouldn't start. I asked at the desk. "Oh it doesn't work" ice maker is really loud and the fire pit isn't even on! It's cool enough for it. read more

I stayed here for almost six months on business. During the whole of my stay, it remained a very busy place, and was frequently booked solid. Weekends looked to be more popular than weekdays. The staff was very friendly throughout my stay, making an active effort to be welcoming. They were responsive to issues with the room (and issues with my neighbors). As an example, my co-worker had problems with his room's thermostat as the summer began, and staff immediately moved him into a new room as soon as space opened in spite of a heavily-booked weekend. The desk staff is very polite with frazzled travelers, even when they have to disappoint by letting you know that they are out of orange juice or the breakfast buffet has closed. The cleaning staff made an effort to clean my areas when I allowed them in, and did not go through my storage space, respecting my privacy. They were always very good about replacing complementary amenities like soap well before I ran out. Speaking of the breakfast buffet, their "breakfast crew" was absolutely outstanding every morning. The usual suspects were available for breakfast items, with some daily variety between baked goods, or fried potatoes replaced by biscuits with sausage gravy. They even had the occasional chicken-waffles. My co-worker and I both found that the wireless internet access was unreliable. It would spontaneously cut out or drop in bandwidth quality. This is inconvenient when watching suddenly blurry or disconnected movies on Netflix, but painful during after-hours teleconferences with colleagues on the west coast. A daily upgrade was available for nominal fee, but we did not test this because we suspected that the unreliable connection would continue regardless of the bandwidth we paid for. The full-size fridge was nice, and critical during my long-term stay. The open range and microwave provided some limited cooking, and a gas grill could be reserved downstairs near the pool. I recommend bringing at least one of your own frying pans and a wooden spoon if you are serious about cooking for yourself, as the cookware provided is subpar. There was also a small but strong dishwasher which made cleanup much easier. The gym was pretty basic, but had free weights and treadmills. I came here to work, and not to work out, so this was enough. There is a small park with a trail just down the block from the hotel, so your fitness needs can also be met elsewhere. read more

Residence Inn Greenbelt - The weiner in winter: I guess the Residence Inn is preferred by hot dog fanatics? - Hotels Near Me - Greenbelt, Maryland

Check in was fast and easy. Customer service was great. I appreciated the fact that when I called the front desk for more towels, I was greeted by my name and not just with a simple hello. Due to COVID, we couldn't take advantage of the continental breakfast. Therefore we were given oatmeal, bagels and breakfast bars. Our room was clean so we have no complains there. The only issue was the guy across the hall had a dog. This property is pet friendly. We soon got tired of hearing the dog bark. The plus is that the dog didn't bark during the night. Nice place. I would definitely recommend. read more

See all

(Stay Jan 2022) I had a relaxing time at Residence Inn. The manager Wendy Williams was very kind and accommodated us so wonderfully I had to do a review. She went above and beyond to give us fantastic service. She even gave the guest some old furniture as the hotel was under renovation. Many guests were happy to pick through the items near the dumpster; despite having a few things set aside, another guest took my items before I got a truck to remove them. Wendy went above and beyond to have her staff find me the exact items in other rooms. Not only did she replace my items, but she also gave me artwork (three frames) and beautiful pillows, and an office chair. When I arrived at the hotel, I knew I would have a relaxing time because I'd stayed there three times prior in the last five years, but I never knew the chair I'm sitting in here to write this review would come from the Marriott. Thanks, Wendy! read more

Don't even do it...geez craziest hotel experience ever. Got into my room, nice little suite...ok...walked into the bedroom...there's a dent in the pillow? Someone's been sleeping in my bed? Went to wash my hands...there was used soap (with dried up bubbles) on the soap tray...Someone's been using my soap? Felt like the three lil' bears...Had to switch rooms. Not I said this mama bear...live happily ever after...heed my warning and don't do it... read more

Residence Inn Greenbelt - Dried up soap from a previous guest....don't do it! - Hotels Near Me - Greenbelt, Maryland

See all

I really don't understand some of these reviews. I always stay at Marriott properties and I found absolutely noting to complain about. I had a reservation and I was greeted at the desk I believe his name is Cliff who was very professional but more importantly very personable. After giving our key card he explained the door we should use. When we got to our room it was very clean and did not show any wear and tear anywhere. I would definitely stay here again. read more

I rather sleep in my car. The shower curtain was filthy. It looks like it's never been washed...that same curtain that's been on here since they built this place probably. Plus they like to put ripped sheets on their bed. I really need a Hilton hotel right now! read more

Horrible completely deceive me into what my room look like after already received me at the Renaissance in in Arlington they refunded all my money back from the Arlington today and I stay at this place and let's just say it's too colorful I'm not the racist type but let's be real would you want to go swim in a pool full of 30 black people versus you and your family that's all white again now put on the racecar but let's be real here then you step in the room and it's so poorly Kathy you can literally see the electrician lines in AC vents that supposed to be a manager in each room but there's not there's one in the middle of the family room then when you do that you'll find yourself looking at the LG TV that in each room special tells you on this site in every other review that it has a TV that 70 inches in the family room with fireplace all of our TVs consisted of 37 to 42 inches in a two room suite that I paid over $400 for along with the fire pit that was never let out once over the weekend in a pool with a diameter there was no more than 10 x 15' wide and long. All in all me and my family determined that this hotel was not only a class one but in a class and*-1 but on the Bon boy app and the Marriott app that I book this room/suite and paid over $400 for just two nights was so horrible there is mold I will shoot you some pictures to show you a little more read more

See all

This is by far the best hotel I have stayed at besides the Sheraton on Niagra Falls Canada about 3 years ago. Lets start with front office lady. Friendliest front service personal I've ever dealt with. She was a pleasure working with and was so kind to us out of towners. The room, absolutely amazing. The most beautiful and convenient room ever. Fridge, stove, microwave, dishwasher, the works! It was beautiful, it was clean, and very well laid out. If I ever came back to DC this is where I would stay. Housekeeping. Absolutely amazing. They made sure the room was lovely. . read more

I stayed at the Residence Inn Greenbelt overnight following the Notre Dame v Maryland game at Fedex Field. The hotel is currently undergoing renovations. The lobby has been redone and looked very nice. Unfortunately they decided to stick me in a room that hadn't been upgraded yet. Being used to special treatment at Marriott chain hotels (my Gold Card is about to go Platinum), I was disappointed. I have to assume I was given a crappy room because I was using a free night certificate. Overall, It was clean, but definitely on the worn out side. If you stay there be sure to ask for an updated room. read more

Was pleasantly surprised (3 nites over Thanksgiving holiday, 2013). Got room 411 which was nice & spacious (even had a nice fireplace). Room was clean, decent sized bathroom, free wifi, free continental breakfast. Nice kitchen area (stove, microwave, full fridge) and small dining area. The check-in lady (Hazel) was pleasant and efficient. Had a 24 hour gym. TGIFridays was w/in sight (about a 5 minute walk). 5 minute drive to shopping center, grocery store, freeways. Super convenient. Would stay here again. read more

The person at the desk was super friendly. Everything there was perfect. The continental breakfast was delicious and the room was beautiful and clean. It literally had everything. Everything. I kinda wanted to move in... Suggestions: The only thing it's missing is a little balcony for driving up to the entrance where you unload the car. And I only noticed this cause it was pouring and it was had to hold an umbrella with luggage. And I would prefer if the pool was indoor instead of outdoor. But I didn't even go swimming cause it was a cold day for late May this year. read more

What a nightmare this place was! First room stunk to high heavens of what I thought were "pet smells" if you get my drift. At night we would find crickets in our room which we had to chase down and kill. One night we couldn't find one so we had to listen to its chirping ALL night. After 5 days in this hotel all five of us were sick. We finally found the cause of our illness - MOLD! in the AC vent. They moved us to a different room and about three weeks later what do we find in the wall - MOLD again! I believe they have since remodeled and I sincerely hope they have remedied these issues, but if you're going to stay there - buyer beware! I expected better from Residence Inn! read more

Great place to stay enjoyed the breakfast and great customer service. I will definitely stay here again.

Very happy with this hotel! Very clean lobby and friendly staff! We were upgraded from a 1 bedroom suite to a 2 bedroom suite. Room was beautiful, clean and updated. Only complaint... Read my TIP below read more

Not the best - not the worst. Rooms are so-so. Beds aren't terrible, but aren't really comfortable either. The best are not pillow top and are not "comfy" like most hotel beds are these days. Room is marginally okay. Lots of touch ups needed and some areas don't look entirely clean. read more

Just called to make a reservation and have our 2 dogs be with us.was told it's $100/nite for each dog!!! Don't advertise pet friendly and then be ridiculous. read more

This hotel is not honest. We checked out and they continued charging us for another week. Before checking out, I asked for a bill summary and the front desk person refused to produce one. I wonder why. I guess they just are trying to cheat you. What a way to treat your guest Do not stay there. It also stinks and is noisy. This hotel is overly expensive and doesn't offer much. read more

9-30-14 Housekeeping was the issue during this stay. Not very good our second night. Lack of clean washcloths; trash left; soiled/uncleaned sofabed linen (hairs and stains on extra blanket). These maybe "little" things, but we were tainted by a previous stay and so they added up. We wanted to give them a second chance, our previous stay a few weeks prior we arrived for a late check-in they gave our room away said we had canceled our reservation - we are reward members so we pulled up reservation on our phone as did they on the computer and saw we had done no such thing....they were completely booked/sold out that night. Not going back to find out what a third stay would bring...... read more

Can't say enough good. Room wasn't ready when they said it would be (keep in mind they are suite accommodations with two rooms), but we hung by the pool/ bbq until it was ready. Pleasant atmosphere with pool and basketball court. We were rewarded with bonus points for the "inconvenience ". The manager kept apologizing (unnecessarily). Rooms were SPOTLESS. Modern decor with modern amenities. Close to eating and shopping. We come every Labor Day for Maryland football. The next morning, under our door was a hand written note from the manager thanking us for staying here and apologizing again for the delay. Very accommodating. We will always come here as they are the best in the area (tried them all). Worth the price. I could go on with compliments but I think you get the idea. Enjoy! read more

We had a few issues at the beginning that were addressed with the manager on site and remedied. Overall things have been much smoother here. The hotel even adjusted their life guarding contract to allow opening earlier in the day which we have been taking advantage of daily. Great helpful kitchen staff for breakfast. Large living areas works well for our family. I appreciate the attention to our issues and conflicting schedules with housekeeping. Pleasant staff, reliable WiFi, fully functioning kitchen in room, plenty of storage space. read more