January 5, 2016
To: Restart Solar
I am sending a BIG THANK YOU to Restart Solar / Sun Power and their solar teams and my sales contact Jon Baston for assisting me and my wife finally, to install solar in our home. I have been interested in solar for several years but I have been unable to complete the process until now. Like many homeowners, we have experienced some credit challenges due to a job loss after the economy crash in 2008. Restart Solar allowed for a co-signer on the LEASE and the process began. I did check with other solar companies and only one other of the many would agree to a co-signer but Restart offered us more for less money.
Most companies that I contacted or contacted me were eager to sell me on solar but when credit came up, the conversations stopped. Most companies wasted my time rather than spending the time to find a solution to the problem. Going "GREEN" is not always as easy as it portrayed. I have been spending money on power each month offered by traditional power companies without the power being turned off at a higher rate. Purchasing solar was advertised to lowering my power bill. Solar will only reduce power costs if it is installed. If I could afford the cost to higher power, I can afford power at a new lower cost. Restart helped make that possible for me. THREE WINNERS - My family, Restart Solar and the environment.
Jon served as our advocate through the whole process from beginning to end. Jon made himself available at all times during the process to assure our questions and concerns were being addressed as well as making sure all the work was being done to our satisfaction. He answered most of my questions promptly, but quickly responded back on questions he needed to clarify himself. He and his team from customer service to the installers were professional at all times.
The process started in May 2015 and by September 2015 I was no longer purchasing higher power costs from the grid but rather sending unused power back to the grid. The process was simple. Restart sent someone out to look at our home and roof to make sure it would carry the weight of the panels, designed the system to install on the roof, submitted to the city all of the necessary drawings needed to procure all permits, submitted all documents needed and required buy my traditional power company, informed the power company of my desire to change how my power would be obtained and to make sure that unused power would go back onto the grid, and finally they did all installation panels and connections to my power meter. The cool thing is that I get to sell back my unused power to the traditional power company.
I would highly recommend Restart Solar to all my friends and family.
Sincerely,
James Palmer - Eastvale, California read more