We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

I had grey water damage in my garage from a broken waste pipe to a toilet. They responded very…read morequickly and proceeded to remove the soggy drywall on the ceiling and spray disinfectant/deodorant in the effected areas. Afterwards, they blew the fans for 3 days and left no trace of the grey water. I would highly recommend them.

I discovered mold in one of my bedrooms at the end of December. I looked around Yelp and decided to…read moretry Zimax based on their high review score. I talked with Milan who told me that I should check with a mold company to make sure there's mold first before doing any construction work. The mold company came out and confirmed, there's definitely excess moisture. They gave me a quote to do mold remediation and I was thinking of using them instead but I was told that they wouldn't do the reconstruction/repair after the mold remediation. So I came back to Zimax. They provided me with a very similar quote to the other company for mold remediation. I liked that Zimax would be able to do both the mold remediation and the repair afterwards. I accepted Zimax's quote and Milan was able to schedule me in for mold remediation quickly. They came on a Tuesday. They removed the drywalls and found that there were multiple leaks from the windows. They set up everything in one day. They set up a paper walkway so that they wouldn't track any dirt into the house. Everything was done very professionally. Friday, they came back and removed their equipment. I was told that the next step is to do water testing to determine all the spots where there were leaks. They did some testing but then told me that more testing was needed. They were gonna come on Monday, but they were able to squeeze me in on Saturday instead. They found all the multiple leaks coming from two windows. I wanted them to start immediately, but there was a bit of delay with their scheduling. I guess with how good these guys are, they must be swamped. But Milan did his best to schedule me in asap. Friday, they came and patched the leaks. Then on Saturday, they came to water test to make sure there were no more leaks. Once they confirmed no leaks, they started the repair work that same day. Everything was pretty much completed on Saturday. Last step was painting. They painted on Monday and we were told that the paint just needed about two hours to dry and it would be good. Overall, a very pleasant and professional experience. This is the kind of company I want to work with for anything I might need. They provided accurate information and was courteous. Everyone showed up on time, ready to work. I was impressed with the end results and the work that they did.

I was looking to for a solution for discolored grout in my bathroom. A solution without harsh…read morechemicals or a solution without potentially damaging the tile by using a method to remove/replace the grout. Green Bee Laser sounded like the solution I was looking for. I contacted Alfred and he was very professional. He came to give me an estimate and I decided to schedule him to come use his system to remove the discoloration. This seemed like the solution I was looking for. He arrived right on time and went to work. It took a few hours and the results were fantastic. To me, the tile grout looked as good as new. I am so happy with the results. He applied sealant to the grout to prevent a recurrence of the problem. I am able to start using the bathroom again after waiting a few hours. I highly recommend Green Bee Laser for removing discoloration/stains from tile grout.

Got an old game table and chairs redone. couldn't be happier with the results. looks brand new…read more Alfred was great to work with. Beautiful work.

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

Robert and his team at Ameriflood were outstanding from start to finish. When assessing the damage,…read moreRobert and David were professional, polite, and thorough--standing out as the only company to inspect the roof. That level of diligence made hiring them an easy choice. And, they had competitive rates. On the day of the work, Robert arrived with another skilled worker (I believe it was Hector), and they both did an excellent job. I especially appreciated that they took photos before (for the estimate) and after, ensuring transparency and peace of mind. Despite overseeing a major job elsewhere, Robert still made time to check on progress. Their work was finished a few days before the big storm. We're happy with the results and highly recommend Ameriflood!

I have had an excellent experience when needing immediate repair after water entered through a…read morewindow...this included drywall removal, treatment, repair drywall/insulation, painting, replace baseboard, etc. The team was professional in every respect and worked with me to meet my timeline. Kudos to David, Robert, Rob, Norman, and Miguel!

One of the BEST contractors I've ever worked with! We had a cracked sewage pipe in our home that…read morecaused dirty water to seep into several walls and under our floor - mold was found everywhere! I felt so overwhelmed but Wes walked me through every step of the process. He was clear and communicative, making sure I understood what, when and how things would be restored, including when more mold was found. He answered all my many questions and worked around our schedule. The team he sent were also so professional and polite. They were just as thorough and did excellent work, including taping our kitchen so we could still access when the mold was cleared and things were drying. I am so happy we chose High Velocity Restoration and would recommend them to anyone dealing with a nightmare scenario like ours. Excellent work and an excellent team! THANK YOU WES!

We recently discovered a pipe leak underneath our house, and to our horror, mold began popping up…read morein multiple areas. High Velocity Restoration responded incredibly quickly to my Yelp inquiry and had someone out on record time. Wes was outstanding. He provided clear, thorough explanations, carefully inspected all the problem areas, and paid special attention to our daughter's room, which was our biggest concern given the potential impact on her breathing. He was professional, knowledgeable, and reassuring throughout the process. We truly appreciated the prompt response and level of care, and we highly recommend High Velocity Restoration.

On Christmas Eve, two of our windows started leaking. We immediately called window repair places…read moreand were told that we would need a leak detection test before window repairs could begin for warranty purposes. As such, we contacted Rapid Quality Leak Detection and spoke with Carson. Given that it was still storming, he said he'd reconnect when it was dry to schedule a leak detection test. Carson was incredibly responsive despite the holiday season and reached out to me as soon as the forecast cleared to get something in the books - I did not have to go out of my way to get something scheduled. When Rapid Quality Leak Detection showed up, they were quick, efficient, and friendly. They inspected our property and were able to quickly identify what part of the windows were leaking. It was likely an easier task given we had a strong hypothesis on where the leaks would be, but nevertheless Carson and his partner were professional and fast. After we get our windows fixed, we will almost certainly be calling Rapid Quality Leak Detection again to get the repairs tested!

They came in and ran a bunch of tests. Unfortunately, they did not accurately detect the source of…read morethe leak. They said since the building is older, the pipes needed replacing, which would have cost us thousands to replace. Since it cost so much, we wanted another opinion and called another company to take a look. Turns out it was a broken leaky washing machine. The washing machine is fixed and no more leaking. I was surprised that the two people that were sent seemed on the younger side and probably didn't have much experience. I would have liked to see more tenure in this domain. We paid them for the time and effort. Note: this is a year old review, cleaning up my drafts.