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    Retail 101

    3.3 (49 reviews)
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    Yvonne H.

    I agree with others a lot of hype surrounding this place. The prices are not super cheap but the items are good brands. Check your purchases there are no refunds, exchanges or returns. I think you can find one or two items at reasonable prices but you have to look and take your time. It's a cool place to waste time in the winter. Customer service was just okay.

    Nancy T.

    I went today for my first time and I will say that I wasn't impressed. They had a massive selection on clothes, yes, but I didn't see great value when it comes to pricing. I feel there's better deals at most Marshalls and TJ Maxx stores. Even Nordstrom Rack has better deals. There wasn't any air conditioning, so it was stuffy as well. The staff was very friendly though. I was there for about an hour and walked out empty handed which is a rare occurrence on my end. I was told by the man that manage the door that it is best to go on Thursdays when they get their new inventory. Apparently, they completely refresh their clothes and shoes every week. I don't think I will return though.

    Maria T.

    Crazy busy, but lots of cool stuff! I've been to this huge warehouse retail store a few times and it's also pretty crowded and messy! Bins and bins, and racks and racks and shelves and shelves of clothes, bags, and shoes! If you comes here, pack your patience because there's a lot to sift through! They carry name brands like Anthro, Free People, Maurice's, Madewell, etc. in the back there are home goods, housewares, and furniture. I bought several kimonos and tops, and my friend got a great deal on an Anthro mural wall hanging. The discounts are quite significant so the prices are a benefit for your purse! There are many folks here who load up huge rolling carts to the brim and re-sell the items online on eBay and Poshmark.

    American eagle brand items purchased for around $90: 3 pairs skinny jeans, 2 shirts and 2 pairs of sandals.

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    Review Highlights - Retail 101

    They have Anthropologie and Free People which are big in the cool set I believe.

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    Classic Menswear

    Classic Menswear

    2.6(11 reviews)
    4.4 mi

    Store manager has POOR customer service. Very aggressive and demanded if I was purchasing an item…read morebefore I found a product I was satisfied with.

    I Ordered a tux jacket a month out before my wedding. It was almost double the price of the one I…read morereally wanted on line, but decided to purchase it anyway since my size was not available on line. After three weeks I was told there was a shipping delay and it would not be in until after the wedding. The sales person I was working with seemed very nice and said he would put a suite on hold for me that was comparable. I went to pick up the suit, and the original sales person greeted me and help up the suit with my name on it and a paid tag attached. I tried it on with another sales person and it fit perfectly. Then after measuring me for alterations was told by second sales person that I needed to pay over $300.00 more because I was only entitled to the jacket. At that point I asked for a refund. I explained the situation to a person who seemed to be a manager that the second sales person grabbed and he said the same thing. He took the suit, and pulled off the vest and pants and handed me the jacket. The price for the pants and vest changed several times. What should have been a quick exchange and apology ended up ruining my day and shopping experience. I will not patronize that establishment again. Lost a good customer as I have spent thousands of dollars there in the past.

    Men's Wearhouse

    Men's Wearhouse

    2.0(81 reviews)
    4.2 mi
    $$$$
    Walk-ins welcome
    Available by appointment

    Customer service is piss poor. There are only 2 employees working and a store full of customers…read more Waited a good 15 minutes before we were even acknowledged. Following being acknowledged instead of helping us, they continued their social hour with other customers. They could have told us it would be a certain amount of time before being helped but so far there is a line of people here just standing awkwardly. Also the cherry on top are that people who came in after us are being helped before us. Not for nothing, but this place is not cheap. The customer service should match or exceed what is being spent here. Two thumbs way down.

    We went to the Milford Men's Wearhouse in May for my initial fitting for my Friday, September 4…read morewedding. We started months early specifically so we wouldn't be dealing with suit problems during wedding week. There was some incredible foreshadowing during that first visit: the best man from another wedding was standing in the store in shorts, frantic because his suit was still in another state, despite being promised it would arrive on time. I remember thinking how awful it would be to be in that position. A few months later, we nearly were. At my fitting, a size 52 jacket was clearly too small. The employee had me try a 54, which fit, and said he would order it. When we returned the Sunday before the wedding, it took about an hour just to get an employee to acknowledge us. This was typical of our experience there; virtually every visit took around three hours. The store regularly seemed understaffed, and employees who were present often appeared to avoid eye contact with the long line of customers rather than simply acknowledging the wait. Once we finally got help, we discovered a size 52 jacket in my bag--the same size we had determined didn't fit in May. The same employee had me try a 54 again and said the correct jacket would be overnighted from their hub in a red bag marking it as urgent. The hub reopened Monday, August 31, so we were told it should arrive Tuesday, September 1. Tuesday came. No jacket. When we called Milford, the employee seemed unaware of the arrangement and we were eventually told the jacket would arrive Friday, September 4--the actual day of my wedding. The wedding was on the opposite side of Connecticut, so picking up my jacket in Milford that day was not a realistic option. My family began calling other Men's Wearhouse locations, and I want to specifically compliment the Hamden store. They were excellent. They listened, immediately understood the urgency, and told us management would contact Milford to help resolve it. After Hamden became involved, we were told the jacket would arrive Wednesday. It finally showed up around 1:00 PM on September 2, two days before the wedding. Hamden stepped into a problem they didn't create and helped us fix it, and I genuinely appreciate them for that. Unfortunately, the Milford pickup itself was so disorganized that we were essentially left to gather and pack the rental ourselves rather than having someone review everything and make sure it fit. That mattered on the wedding day. My shirt repeatedly came undone, and my pants were so loose that even their tightest adjustment wasn't enough. During my first dance, I had to pull my pants up multiple times. These were clothes I had been professionally measured for months earlier. We started this process in May to avoid exactly this situation. Instead, wedding week involved chasing down a jacket that had been sized correctly months earlier, calling multiple stores for help, and then dealing with additional fit problems during the wedding itself. Hamden deserves credit for stepping up. Milford is not a location I would trust with wedding attire again.

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    Retail 101 - accessories - Updated September 2026

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