Brought my Subaru here for cosmetic damage on the doors. After one month the car still isn't fixed…read more Constant stream of excuses of why isn't finished. Come on, Subaru is the most common car in Oregon. Perhaps the reason it isn't done is that I reported them to the insurance company because the tracking device in the car showed the car going to bars late at night and returning hours later to the shop. Don't use this shop.

I had many auto body repair at the shop. They did good job. The last time in mid 2024, I had to…read morecome back for wiring issue. I even fixed the tail lights myself per it was not properly install. And now I have to pay for 4 new tires and alignment as they did not check. They did "check the frame" (visually), they said.

Dealing with Si's was a great experience…read more Our Audi had some fairly minor damage due to an RV driver that misjudged his turning radius and took the paint off the rear bumper of our car. He wanted to pay for it himself and I agreed (although I did get his insurance info also). I took the car three high rated repair shops, including Si's. I had very favorable opinions of all of them. Even though they all use software programs, Si's came in substantially less than the others (different program). I verified that they could do it for this, with the same caveat that all of them had; the Audi bumper sensors may need to be re-calibrated, at a several hundred dollar additional amount. I let the guy paying for it review the quotes and he agreed to go with Si's. He was also informed about the possibility of additional charges. The other driver took a check by and I took the car in to be repaired. It was determined that the sensors needed to be re-calibrated. The other driver balked at this and didn't want to pay. Si's was great. No pressure on me. They told me work out what I needed to and they'll wait to hear back. The other driver did agree to pay and took the money by and I got the car back very soon after. The work was perfect. There is no way to see where the paint was damaged and the sensors all worked great. I cannot recommend Si's high enough for working through the issues and doing perfect work. Everyone I met or spoke with was super friendly and helpful.

After my dad accidentally backed into my driver side door, I needed to have my door replaced. After…read morehoping it was just a cosmetic issue, Kraig informed me that it was truly a safety issue, and explained that without repair, a front-on collision could cause the door to fracture into me in the driver seat. It was an easy decision to suck it up and take the insurance hit. While their quote was higher than the other I had gotten, their reviews blew the other shop out of the park. I was glad my insurance company allowed me to choose my own shop. Kraig was patient with me, having never been in an accident, and never having to make an insurance claim. He worked closely with my insurance company to make the whole process seamless. I dropped off the car and was able to get a free loaner car from the shop. This was a HUGE help! The duration they needed my car was quoted longer than the other shop, but they got my car back to me well before the overestimate. In addition to fixing the issues, the car was provided to me cleaner than it was when I dropped it off and they gave me chocolate . Very happy with the service provided and would recommend this shop to others.

***** Five Stars to Burnside Collision, which I highly recommend if your car needs body work. My…read more12 year-old car had an unfortunate scrape with a concrete parking block which it lost resulting in the shredding of my fender liner, breaking of connectors that held the bumper to the left front side panel, and the dislodging/breakage of one fog light and one headlight washer. The first two places I took the car to wanted well over $2,000 to repair the damage largely because of the cost of replacing the fog light (which I've never used) and the headlight washer which I didn't care about (I didn't even know I had one and can wash the headlight by hand). Burnside Collision understood that I didn't want to spend one-quarter to one-third of the value of my car to repair relatively minor damage (the car still ran fine). They installed a new fender liner, reattached the fender to the side panel, put the dislodged fog light and headlight washer back in place (albeit non-functional) for less than $400. They even gave me a free car wash that was the equivalent of detailing the outside. And the work was done in one day once the part came in. They understood what I needed and wanted and charged me a reasonable price for the work. I highly recommend them to you.

What a great experience dealing with Mark and burnside collision. Mark was so nice and helpful…read more 10/10 recommend this place for all body work.

My son got into a small accident and I was dreading going to get it fixed. Nice people. very quick…read moreturnaround, and reasonable charges, who could ask for more?

Highly recommend Straightline Body & Paint. Scott and Darcy make the repair process incredibly easy…read more-- they work directly with insurance, communicate clearly, and ensure your vehicle is fully repaired and restored. We've used them for several repairs and every experience has been seamless. Just file your claim, choose Straightline as your shop, bring your vehicle in for the estimate, and they handle the rest. Our cars have come back looking better than new every time. Excellent service, responsive team, and top‑quality work.

Great value and customer service…read more This family owned business treated me fantastic from the moment I walked through the door, I went to several places prior to finding them all were much higher rates a couple refused to do the job and a couple said to replace the whole tailgate, blue boy did it at almost half the cost of the closest competitor, and allowed me to keep my vehicle there while I was out of town , no storage fees at all, I highly recommend if you have body work needed on your vehicles, at least check them out, you won't be disappointed

My car spun off the highway and slammed into the concrete median last night 5 miles from home on my…read moreway back from Santa Cruz. I called Blue Boy and spoke to Rosa who kindly answered all my questions! Brought my car in and they checked it out, let me know I should take my car in to an alignment place, and then fixed my molding for free!! Incredibly kind people, I will definitely return here with any other car problems I have. Support local small businesses!!

I chose this auto body shop based on strong reviews. While the quality of the repair itself was…read moregood, the overall experience was challenging due to pricing, communication, and scheduling issues. Communication was responsive at first but declined significantly after the car was dropped off. Texts and emails about the repair timeline and rental car coordination often went unanswered, and my name was repeatedly misspelled despite being originally correct in their system. I was explicitly texted that my car would be ready by 4:00 PM on the scheduled pickup day, and the rental car company was notified as well. When I followed up later that afternoon due to no confirmation, staff appeared confused that I believed the car was ready, despite the prior message and the rental company being informed. I did not receive clarification until right before close, when I was told the car was not ready due to a missing mud flap. This message arrived to me on a day they closed at noon, which prevented pickup Friday and now created an issue for pickup altogether for me since I was leaving town Sunday and they aren't open weekends. I was told Monday the vehicle could not be held, and my boyfriend went out of his way to retrieve it. Approximately 2.5 hours after the car was picked up, I received a message stating that the remaining parts (mud flap and step pad) were available, which was confusing given that the vehicle had just been released and the urgency of pick up while I was out of town. The final cost exceeded $5,000, which felt excessive compared to the insurance estimate of $1,029, even accounting for differences. They did offer to complete the remaining work at my house, which I appreciated, but scheduling proved difficult due to delayed responses. Communication only resumed once I agreed to bring the vehicle back in myself. Positives: the repair looks good, the car was cleaned and waxed, and the automated phone system was convenient for scheduling. Overall, while the workmanship was solid, the high cost, inconsistent communication, and scheduling issues made this a frustrating experience. I would not return.

Update: I got my car back on Wednesday, by Friday the check battery light was on, today my car is…read moredead. Thanks a lot, Mackin's. Please, folks. Do not take your EV to this place. They are way too expensive to have people who don't know how they work or how to treat them to be handling them. Huge mistake on my part.

I was referred to Alpina Auto Body from a friend who had work done by them. They came highly…read morerecommended. I called and spoke with Lana, who was very friendly and receptive to repairing my classic BMW. The shop provided a quote promptly. I called and scheduled my car in for an appointment a couple of days later. So far so good. Things started to fall apart after I visited the shop a few days after that. Shop seemed like they were working through a lot of vehicles which was promising, and the staff was friendly. However the two people in the office disagreed over part availability and lead time, pushing my appointment back a week. I was supposed to get a call back the following week to confirm the parts availability. I never received a call and followed up via phone several times and left voicemails. I emailed them and cancelled my appointment. Maybe they got busy, but they lost my business.

My vehicle was recently towed because I parked on a curb, at night, in a torrential downpour, and…read morefailed to notice the driveway I obstructed. I did not see, when I retrieved my car, that there were yellow paint streaks on the front corner, passenger side. So I stopped by Alpina to ask what I could use to get the yellow paint off without harm to the factory paint. Rather than giving me a tip on what to use, they said they could buff it while I waited. Astounding! I sat in the waiting area for about 15 minutes, and when they finished, that corner looked pristine. I have had several repairs done by them in the past, and they have consistently done beautiful work. I would recommend them to anyone needing body work done.

Convention Center is top of the line for customer service, quality work and trustworthy!…read more Bob was an excellent communicator throughout. He went above and beyond to get the necessary part, when he found it was on back order with the manufacturer. calling around to find it and then driving out to Beaverton to get it. The work was the highest quality and the quote/cost was more than fair. I cannot recommend them enough, and will be sure to with my friends and family!

I must write a review for the amazing service and communication I received from Bob, his customer…read moreservice skills were top notch. He estimated my repairs would take 2 weeks, he was done in 7 days ,he was in constant communication with updates. The repairs looked fabulous and they cleaned inside and outside of the vehicle. His disposition was phenomenal, I enjoyed chit chatting with him before, during and after. I would highly recommend this shop, they are a hidden treasure, going south on MLK, if you blink you will miss them. Worth slowing down and finding this diamond, you won't be disappointed.