Dealing with Si's was a great experience…read more Our Audi had some fairly minor damage due to an RV driver that misjudged his turning radius and took the paint off the rear bumper of our car. He wanted to pay for it himself and I agreed (although I did get his insurance info also). I took the car three high rated repair shops, including Si's. I had very favorable opinions of all of them. Even though they all use software programs, Si's came in substantially less than the others (different program). I verified that they could do it for this, with the same caveat that all of them had; the Audi bumper sensors may need to be re-calibrated, at a several hundred dollar additional amount. I let the guy paying for it review the quotes and he agreed to go with Si's. He was also informed about the possibility of additional charges. The other driver took a check by and I took the car in to be repaired. It was determined that the sensors needed to be re-calibrated. The other driver balked at this and didn't want to pay. Si's was great. No pressure on me. They told me work out what I needed to and they'll wait to hear back. The other driver did agree to pay and took the money by and I got the car back very soon after. The work was perfect. There is no way to see where the paint was damaged and the sensors all worked great. I cannot recommend Si's high enough for working through the issues and doing perfect work. Everyone I met or spoke with was super friendly and helpful.

After my dad accidentally backed into my driver side door, I needed to have my door replaced. After…read morehoping it was just a cosmetic issue, Kraig informed me that it was truly a safety issue, and explained that without repair, a front-on collision could cause the door to fracture into me in the driver seat. It was an easy decision to suck it up and take the insurance hit. While their quote was higher than the other I had gotten, their reviews blew the other shop out of the park. I was glad my insurance company allowed me to choose my own shop. Kraig was patient with me, having never been in an accident, and never having to make an insurance claim. He worked closely with my insurance company to make the whole process seamless. I dropped off the car and was able to get a free loaner car from the shop. This was a HUGE help! The duration they needed my car was quoted longer than the other shop, but they got my car back to me well before the overestimate. In addition to fixing the issues, the car was provided to me cleaner than it was when I dropped it off and they gave me chocolate . Very happy with the service provided and would recommend this shop to others.

My husband's 1972 vintage Chevy half ton C 10 deluxe was painted by this business during the Covid…read moreexperience if you will. At first, it looked beautiful and we were very pleased as you'll see in my original review. Well now in 2026 the paint job is beginning to bubble at the bottom of both doors. One of the bubbles have cracked and is now showing rust. This tells me that the entire paint job was beyond subpar. I'm trying to sell the truck as I write this and find that anyone that knows anything about paint jobs recognize a poor paint job the minute they see the truck. So this has put me in a precarious position as I need to sell this truck.

This is a great body shop. They do very high quality work for an excellent price. Our car was a…read morecomplete wreck. It needed a new bumper, fender, and the door and rear quarter panel needed multiple dents repaired. Tom's did a fantastic job, it looks like new. John was a great communicator, they did the work quickly, and completed the job when they said they would.

This auto body shop is far the best. I rated 5 stars because for one. They were very prompt with…read moretiming knowing that I was on a tight schedule with work getting my vehicle done within a significant amount of time but still being able to meet the qualifications of it being a certified fix were able to do that as well as there was an option available for me to rent a car. However, due to my own personal circumstances, I chose to navigate without the rental and even still they were able to meet my expectations above and beyond with having the vehicle ready all polished up shined up painted up the paint matches to Ati mean, I feel like Damn....I got a brand new car right! Wonderful customer service from the phone to the door to the service itself. Like the services they have provided have been above and beyond what I would expect and the pricing was reasonable. I was paying at a pocket and they were able to support me in every way, navigating the services to make sure that I was pleased at the end and I would love to recommend anybody and will refer anybody to go to this company for any type of work. Thank you so much.

Ive been to very many body shops from Portland to Arizona, I have been dealing high end body shops…read morefor the last 35 years. So far ACP is by far the best shop. I own a 2023 GMC Duramax and it was nearly totaled by my insurance company due to the damage on the drivers side. Both doors and part of the uniframe were trashed. Repairs on such bad damage are always noticeable. ACP is the only shop I've ever seen bring it back to factory specs. Joe Ortiz and Brenda Trujillo treated me like a VIP through the entire process. Their customer service and hospitality acumen cannot be compared any shops I ve ever dealt with. My search for the best is over. FINALLY!! P.S. ACP did work on my truck that was not a part of my contract. They washed, wax and installed a side mirror. I will never go anywhere else!!

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

To avoid any potential issues, please ensure that you provide a written list of the necessary…read morerepairs for your vehicle, rather than relying on verbal communication. Failure to do so may result in additional costs and time-consuming rework. I experienced this inconvenience firsthand when I brought my vehicle in for minor repairs, including a dent and scratches. Despite my vehicle being in good working condition, the repairs ultimately caused malfunctions in my electronic key prompts, door locks, and keyless entry system. It appears that an issue arose during the disassembly and reassembly process, which affected my vehicle's electrical system. Although the service center claimed to have consulted with an electronic IT specialist, they were unable to diagnose the problem. We were advised to seek assistance from my own purchase vehicle shop, with the possibility of reimbursement if the issue was deemed to be the service center's responsibility. However, this would necessitate my assumption of responsibility for rentals during diagnostic time, incurring several hundred dollars in out-of-pocket expenses for diagnostic services, excluding the cost of repairs. I now still driving my vehicle unfix. I'm thoroughly disappointed with the outcome, which has created a new problem following the initial repair. The one positive aspect here is the expediency of the repair time.

Front damage to my car from a minor accident. Just picked up my car from Fix Auto and I'm so happy…read morewith the work they did. Professional and thorough. Highly recommend.

After experiencing my first car incident, I was heartbroken--and unsure where to even begin with…read morerepairs. Enter Laser Auto Body & Repair, a small Portland gem with big integrity. From the moment I first met Laser, the owner, I knew my beloved Subaru "Ginger" was in the best hands. Laser welcomed me with such genuine kindness and professionalism. I actually dropped by his home before the official repair, and right away, his calm, knowledgeable presence made me feel reassured. He walked me through the process, promised that every part would be genuine Subaru (no aftermarket shortcuts here), and quickly got me a clear quote to send over for insurance. It was such a smooth experience--exactly what I needed during a stressful time! Now here's the most impressive part: within five days of officially dropping Ginger off, the entire passenger side was restored to absolute perfection. Brand new. Sparkling. Like the accident never even happened. Laser's precision, efficiency, and clear passion for his craft absolutely shine through his work! What makes this shop so special goes beyond the flawless repairs. It's the way Laser approaches each job with heart--he's not just restoring cars, he's restoring people's peace of mind. You can tell his family believes in him and his talent, and now I do too. If you need detailing, bodywork, or a mechanic who actually cares--look no further than Laser. His work beams with pride, and thanks to him, I'm already back on the road doing what I love: photographing beautiful moments. Thank you, Laser!

The only auto repair shop I'll ever trust! If you ever need car repairs after an accident, look no…read morefurther--this shop is an absolute gem! After I was rear-ended, Laser and his team made what could have been a nightmare into the easiest, most stress-free experience. They handled all the insurance communication for me, kept me updated with friendly and clear communication, and had everything done right on time. The repair work itself was outstanding--my car looked brand new, like the accident never even happened. Their craftsmanship, professionalism, and customer service were beyond impressive. Truly one of the best auto repair shops in the area--I couldn't recommend them more highly!

I have brought my Mercedes SLK in for some body work and touch ups as well as my wife's 4 Runner…read moreand VIP do and amazing job. Val and Laya are great people to work with honest about the job and the costs involved and will try to save you money when possible. Highly recommended! Bill McNally

Recently had some body damage repaired by them on my car. As with my previous experience, they were…read morewonderful! Everyone is super friendly, the work was done quickly, the payment was handled through my insurance, so good value, and they drove me to and from my place several times. The staff all deserve great kudos for the work they do. They really take care of you here.

Melissa and the team at Womack were tremendous. I brought them one of the toughest jobs I can…read moreimagine -- a truck I inherited that had significant rodent contamination behind nearly every interior panel, along with heavy carpet stains and a bunch of other issues. They completely stripped the interior, coordinated a deep bio-clean, repaired the wiring damaged by rodents, eliminated lingering odors with ozone treatment, and reassembled everything so it looked nearly new. The transformation was incredible. Melissa was a pleasure to work with, and I can't thank the team enough for all their hard work. This has been a stressful situation, and they took a huge weight off our shoulders. I highly recommend Womack for the quality of their work, attention to detail, thoughtfulness, and professionalism.

Womack is amazing! They were honest, transparent and incredibly kind and patient. As a woman who…read moreknows very little about cars, it can be so vulnerable trying to find a place you trust and I truly trust them. They fought my insurance company for me and gave me updates along the way. Thank you, Womack!!! Ps. Special shout out to Melissa for being especially kind and helpful!

What the world needs now is more like Sharp Auto Body!!!! I don't think I can express sincerely…read moreenough how fabulous this company is. As a woman it is always daunting to go into an auto body place but I was completely welcomed and felt totally comfortable. Fantastic, professional, quality workmanship. You get what you pay for, but I would have paid triple. It was a bargain simply put. Go here!

Brought my Subaru here for cosmetic damage on the doors. After one month the car still isn't fixed…read more Constant stream of excuses of why isn't finished. Come on, Subaru is the most common car in Oregon. Perhaps the reason it isn't done is that I reported them to the insurance company because the tracking device in the car showed the car going to bars late at night and returning hours later to the shop. Don't use this shop.

I chose this auto body shop based on strong reviews. While the quality of the repair itself was…read moregood, the overall experience was challenging due to pricing, communication, and scheduling issues. Communication was responsive at first but declined significantly after the car was dropped off. Texts and emails about the repair timeline and rental car coordination often went unanswered, and my name was repeatedly misspelled despite being originally correct in their system. I was explicitly texted that my car would be ready by 4:00 PM on the scheduled pickup day, and the rental car company was notified as well. When I followed up later that afternoon due to no confirmation, staff appeared confused that I believed the car was ready, despite the prior message and the rental company being informed. I did not receive clarification until right before close, when I was told the car was not ready due to a missing mud flap. This message arrived to me on a day they closed at noon, which prevented pickup Friday and now created an issue for pickup altogether for me since I was leaving town Sunday and they aren't open weekends. I was told Monday the vehicle could not be held, and my boyfriend went out of his way to retrieve it. Approximately 2.5 hours after the car was picked up, I received a message stating that the remaining parts (mud flap and step pad) were available, which was confusing given that the vehicle had just been released and the urgency of pick up while I was out of town. The final cost exceeded $5,000, which felt excessive compared to the insurance estimate of $1,029, even accounting for differences. They did offer to complete the remaining work at my house, which I appreciated, but scheduling proved difficult due to delayed responses. Communication only resumed once I agreed to bring the vehicle back in myself. Positives: the repair looks good, the car was cleaned and waxed, and the automated phone system was convenient for scheduling. Overall, while the workmanship was solid, the high cost, inconsistent communication, and scheduling issues made this a frustrating experience. I would not return.

Update: I got my car back on Wednesday, by Friday the check battery light was on, today my car is…read moredead. Thanks a lot, Mackin's. Please, folks. Do not take your EV to this place. They are way too expensive to have people who don't know how they work or how to treat them to be handling them. Huge mistake on my part.