Chris came straight to my apparment and worked on my car. Amazing service: great price, on time,…read morequick, and affective communication.

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Great communication, friendly customer service, timely service, understanding, average price…read more I was referred to them by a family member after my favorite mechanic retired. They have worked on all 3 of my families vehicles. They have addressed and fixed all issues. When we had a disagreement or misunderstanding they remained calm, answered my questions, and explained it to me in a way I could understand. They do the best to try to keep customers happy to the best of their ability. My only problem is I wish they would waive diagnostic fees if the work gets done.

My first time at this shop. I got serviced without getting any pricing. Went in and asked the woman…read morethat runs the business had a pricing sheet so I can know what I'm paying for the next time I get serviced and she told me I should've asked first. I understand that some customers come in and get quotes but I also should've been aware of what I was getting before I paid. I sat in the office and waited for 2 hours without any kind of notice. Was even charged for the labor. I asked her what if I didn't have the money to pay for it then what precautions would we have to take and she said "well we didn't have to cross that bridge did we" and pretty much blamed me for not asking for a price. It was a kind young man who also helps in the front office who came outside and spoke to me and gave me a little knowledge on how they run that business. I appreciate him for it. *update* I have 4 different notifications from yelp and words are being added/changed. I posted my review based off of my experience.. please leave me alone. Thank you.

Excellent quality work. Professional service. Highly…read morerecommend. Thank you! Elizabeth

I like these guys. I've taken my car here on two occasions and have been very pleased both times…read more They are very reasonable, especially when compared to taking your car to the dealer. I've only been here twice, but my read on these guys is: 1) they are old school grease monkeys 2) they do what needs to be done on your car and they don't try to sell you other repairs you don't need 3) reasonably priced 4) the shop is not "pristine" like some other shops, but this is an appearance thing only. Their work is high quality. I'll be back a third time when my car has problems again. I hope that's not too soon!

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Very accommodating and quick service. Value was great also. Would definitely come back.read more

My reply to comment from Uptown Automotive. The repair shop…read moredid not say the vehicle was running rough until after they worked on it... I wouldn't trust these guys as far as I could throw them, their recomendations must come from employees and friends. Run away don't walk.

I have used this particular location several times for muffler & exhaust needs. They are super…read moreprofessional, very nice, and honest with their pricing. They do great work, and work quickly. 10 out of 10 highly recommend!

Definitely a scammer. Felipe @ 13020 FM-529 ripped me off of 500.00. Never fixed my issue and now…read moreI have to take it elsewhere and pay 1300.00 to have my vehicle repaired correctly. I wish I had read reviews before going here. He pretended to be so personable but I should have known better. Take your vehicle anywhere else but here

I was hesitant to go here because of the lack of reviews but decided to give it a shot anyways…read more Thankful that I did. I called in last minute this morning to get an oil change and the lady on the phone was very nice and polite. She was able to get me an appointment to come in within 30 minutes. Upon arriving, I was greeted by I believe one of the owners. Everyone was very friendly and the place was really clean. They didn't have my oil filter but they managed to get it within 10 minutes and have my oil change done within 40 minutes which was great because that was the exact time I was given as an estimate as well. I drive a 2019 Mercedes c300 and the price was VERY fair compared to going to the dealership. Thank you guys and I'm glad I found a reliable and friendly place to come back to every time I need my car to get serviced

I needed an oil change for my 4 series, and was pleasantly surprised by the special they were…read morerunning. I called them to get more information. They answered all of my questions, and scheduled a last minute appointment for me. Once I arrived, everyone was friendly and took care of my car. The price for the oil change was what I expected (no surprises.) The owner sent me pictures and information about what else was going on with my car, but didn't pressure me to get it done. He provided the info so I could shop around. I'll for sure be returning to get the work done there, once I'm able to! Highly recommend this shop!! They tend to have a lot of specials, so call and see if they are running any.

I brought my 2015 Mitsubishi Outlander Sport AWD to Universal Transmission for a CVT diagnostic…read more After declining the rebuild due to cost, I was told the vehicle would be returned in a tow-ready condition. When I received the vehicle back, it was heavily disassembled with parts loose inside the vehicle, disconnected wiring/hoses, and the engine supported by a strap. I also discovered my recently purchased battery was missing. I also never received detailed written diagnostic findings or a fully itemized breakdown of the charges despite requesting them multiple times. I recommend getting all pricing, authorizations, and diagnostic findings in writing before approving any work or financing.

Universal Transmission on Eldridge shop , Alex is a very good machanics man you can trust, Alex…read morewill try everything to help you as quick as he can, He had a lots experience , good service shop , I will highly recommend