This business is terrible. They let me order items they dont have and then they send a bullshit…read moreemail to my spam stating they discontinued the item. Once I call they said they would refund my money but its been weeks and several phone calls to their customer service and yet I still have not received my refund.

If you're looking for a great selection of quality riding gear and top-notch customer service, you…read moreneed to stop by this place. I wish I'd have known this place existed before buying some of my gear elsewhere. They have an ample supply of stuff to choose from and even sew on patches (of which they have a ton). The thing that struck me the most was how friendly and helpful the owner and staff were. I had originally only gone in to pick up a handbook for an upcoming rider safety course (not even conducted by RC) and felt compelled to at least purchase a couple of tee-shirts (including one of with their name on it) simply to support these folks - seriously, they were that down-to-earth and accommodating Again - if you haven't at least swung by this place and looked around: you're doing yourself and disservice.

Knowledgeable and helpful. Large selection of parts and gear. Lots of different brands.read more

Every time I've been here the staff is always so helpful and goes above and beyond to point me in…read morethe right direction for everything I need. They have a huge inventory and I almost never need to go somewhere else for gear or parts. Highly recommend!

Great guy helped me today. on a 1500 mile trip and my Amazon pegs broke. They helped me out and…read moreeven lent me use of his calipers to go size my bike to get the right part. cool shop and very helpful. Thanks again.

I don't know about how they treat minorities but Arland had a guy "helping" and I told him I was…read morelooking for a tail light to replace my turn/stop side lights on the rear of my new 22 street bob since I built a sissy bar for it. Now granted, electric Stuff isn't my game but come to find out not only was the plate specifically not made for my bike, it requires another part for even partial function ( per custom dynamics) .. so now I'm down for however long the fucking extra part comes in. Ass is 75 bucks more sore and all I wanted was a ducking stop light with a plate light on it... lesson here is don't ask an older grandpa jack shit about new bikes and don't let them sell you shit you didn't ask for initially...

I had another outstanding experience with Faye Myers Motorcycle World. I originally purchased my…read morebike here, and they've continued to earn my business long after the sale. A huge shoutout to Kevin in the Parts Department. He helped me order a new Akrapovič exhaust and made the entire process easy from start to finish. He was knowledgeable, responsive, and took the time to answer my questions to make sure I got exactly what I wanted. It's refreshing to work with a dealership that provides great service both before and after the purchase. If you're looking for a new bike, parts, or accessories, I highly recommend Faye Myers--and definitely ask for Kevin if you need help in parts.

If I could give zero stars I would. I came in first thing when they opened and found a Cam Am that…read moreI liked but I was wearing gym clothes so I told them I had to go home and change and would be back the same day. I called them and gave over an hour notice before I came back and asked that it be ready for a test ride. I was wanting to buy it or a slingshot tonight but after waiting for over an hour the Can Am still wasn't ready and I was told that I couldn't test drive the slingshot because there was a very light sprinkle. Keep in mind I have an 815 credit score... NEVER COMING BACK!!!

Rob, hey is there any way you can get a hold of me?…read more Just want to catch up and see how you are doing....... Powerhouse9797@hotmail.com

I needed a front tire for my bike so I called around and they had the lowest price. It wasn't a…read morestock tire for them so they had to order it for me, 3 days later my tire was there. Good service at a price 40 % lower than the Harley dealer nearest my home. The store has lots of gear for any kind of rider and those prices seemed reasonable.

This is, by far, the premier motorcycle shop in the Denver area. They sell used motorcycle, parts,…read moreclothing and gear. They also have a first rate maintenance shop that works on all makes and models of motorcycles. I have been shopping at Steel's for 15 years now and they do all my motorcycle maintenance. Rick Steele and his son Brandon run an honest and up front business. I enjoy chatting with both of them about bikes, politics and the world in general. They also have a large junk yard of wrecked bikes you can cannibalize for parts you may need. Make sure you check in at the front office before you go parts shopping in the yard. This place is legendary on the Denver motorcycle community.!

Spent an insane amount for to get a bike back with zero coolant with a leak, and problems with my…read morefuel pump. I guess I needed to specify that my bike doesn't run and that it is specifically fuel pump, which I had no idea. Not to mention I never got my stock mirrors back. They did do a great job on my fairings though.

great people working here, all prices for upgrades or repairs are listed on a board when you walk…read morein so you know your not getting scammed, cheaper is not always better

Started servicing scooters like Segway electric scooters. Needed a tube tire replacement. They…read morewould have charged for keeping the scooter there. We took it with us. We put a deposit down. A week later we called to see the status of the tube. They forgot to place the order. Another week and we called back. They were unable to get the tube. So we did not achieve our goal of getting it fixed. They said we can order the tube ourselves and bring it in for fixing. And they did not offer the deposit back. It was like 20$. It is undetermined if I will return. I like to support local businesses. Maybe once they get their electric scooter plan fully implemented I can try again.

I am totally new to the motorcycle world and just received the endorsement on my license. Upon…read morespeaking with Eddie on a variety of bikes with my questions, concerns, anxiety and safety, he answered all my questions. He knew that as a new rider, there were many things I needed to learn and look out for and how to build my confidence when it comes to riding. His passion, enthusiasm and knowledge about bikes and riding was amazing. Customer service seems to come easy to him. We need more guys like Eddie out in this world!

I bought a 2024 Harley Davidson Street Bob on 09/2024 and love the bike , the Stealership not so…read moremuch , I have been a loyal customer since 09/2019 and next time I am looking to upgrade I will most definitely find a different dealer even if I have to travel farther from Lakewood. Very dissatisfied with Avalanche Harley Davidson . (If I could give "zero " stars I would . My real name is Lewis Lucero Updated: Today is Friday 07/10/2026 and I would like to give negative "zero" stars. This review is probably worse than the last review. On 06/19/2026 I misplaced my key fob and fork lock at my job and ordered new keys and fob which cost $176 (reasonable price) . I almost walked out the door realizing the parts clerk told me my keys should arrive to the dealership within 2 weeks . I thought $46 was kind of inexpensive , so I went back in and said wait a minute, my bike uses a fob not a standard key.so the order had to be cancelled and reordered. I didn't get the gentleman's name that entered this order . 2 weeks went by and I called and asked have my keys arrived ? As I made arrangements for my job to keep an eye on my motorcycle while stuck in there parking lot . I was transferred to Bret the parts manager who pretty much solidified my reason for giving this negative review. I told Bret that his staff told me it would be 2 weeks (not 15 business days) for my key to arrive and I also mentioned that my VIP book was stolen from my truck and I am a VIP and I told him his staff told me I was "out of luck, sorry" . Bret preceding to tell me there is no way his staff would tell me the keys would arrive in 2 weeks after I told him to please reeducate them so they do not tell a different customer they encounter this misinformation. I think he realized he was being rude and changed his tone and told me "we just want to make it right " and if we have to pick your bike up and bring it to the shop we can do that. I told him my job is giving me until Monday 07/13 and as long as I have them by then we should be good. as of today Friday 07/10 Bret changed his tone when I asked him if he can still get my bike picked up and brought to the dealership so I can get it out of my job's parking lot . He proceeded to tell me "we don't do that " but I can give you a number for a tow company that handles that for us . ( I thought "why the hell do I pay for VIP ). it is the 15th business day and I expected my keys to be delivered to the dealership. I never received a callback as promised so I drove 7 miles to Avalanche Harley Davidson and went to the parts department and was given the key fob and was told we are still waiting for the fork lock key ( that's the one I need the most ‍) Bret said in a condescending voice "we don't control when the keys come in) and then proceeded to tell me the order wasn't processed until Tuesday 06/23 and my 15 business days didn't start till then. I understand Friday 06/19 was a holiday, but why wait until Tuesday 6/23 when it could've been processed on Monday 06/22. I had to call my job and beg them to give me the rest of the week due to Bret and his team's negligence. Bret then directed me to the business office and I did get a new VIP coupon book and I did tell the manager "take the free shirt coupon out as I would be embarrassed to wear a shirt that has Avalanche Harley Davidson on it. I don't want to be a walking advertisement for a company I feel are nothing but thieves.the free shirt I received upon buying my 2024 streetbob sits in a drawer never worn and probably never will be worn. I have been a loyal customer since 2020 when I purchased my brand new sportster , I even paid over $600 for them to swap the mini apes for the 48 style bars. Now to find out I overpaid for that service and probably could have done it myself. Please let me know if I can legally go to a different Harley Davidson dealership to get my remaining warranty services done as I have lost all trust in Avalanche Harley Davidson. Lewis Lucero (Zero stars if an option).