I have been coming here every month for the last several months and it is always a great…read moreexperience! I love having this salon just around the corner from me Today was my first time doing a design at Eco and I love how it came out! They recreated my inspiration picture from Pinterest perfectly. I usually pay $40 for a regular Eco pedicure and $65 for a gel fill manicure so I was a bit surprised that it an extra $40 for the design and extra $12 for the French pedicure but now I know

I formerly was very impressed but I went back and had a not good experience. They took 4 hours to…read moredo my nails (gel tips), the shape was bad, and it looked like the tech had never done a french manicure before. All the white lines were uneven, shaky, and didn't extend to the sides. The hard gel was thick, bumpy, and even had bubbles. Price was $180 pre-tip or tax to get the most basic gel pedi without frills (very good 5/5) and the super disappointing gel tip French manicure (2/5). I wish the tech had asked someone for help. However, atmosphere is nice and people are friendly.

Very pretty Very kind employees…read moreI had one of the best set of nails I've had in a very long time And a fabulous pedicure, the polish lasted Well, done Thank you

Beautiful salon. Ask for Katie! She's amazing, I will go back just to see her again. My nails are…read moregorgeous

This business is a jewel. Nice atmosphere and very fine…read morestaff. They are professional and friendly. I have received fine service from Kim, Vyv and Andy, anyone who works here ia good. Location easy ti find S\: at Stonehill and Del Obispo. enjoy!

I was very disappointed with my experience with Kim!…read more During my consultation, I clearly explained that I wanted more dimension in my hair and specifically wanted to move toward a brunette look with only a few subtle blonde highlights. My goal was to avoid becoming significantly blonder. Unfortunately, the final result was the opposite of what I had requested, and my hair ended up much blonder than I wanted. What was particularly concerning was that when I expressed my desire for a brunette look with minimal highlights, Kim responded that it would be "disgusting." I found that comment unprofessional and unnecessarily harsh. Clients should feel heard and respected, even when a stylist has a different professional opinion. To her credit, she did attempt to correct the color by adding lowlights. However, the lowlights did not appear to take, and I was told there was something wrong with my hair rather than being given a clear explanation or solution. I understand that color services can be complex and that results may vary, but I left feeling that my preferences were not fully respected and that the outcome did not reflect the look I had specifically requested. Unfortunately, because of this experience, I would not return and cannot recommend the salon based on my visit. I hope this feedback helps future clients and encourages better communication between stylists and their customers.

The best nail salon I've ever been to & that's saying a lot!…read more Everyone there is extremely talented, very sweeet, very friendly and couldn't be more accommodating! The shop is always kept perfectly neat and clean and it's a very welcoming environment! I go to Emily, the owner who has painstakingly and patiently cured the horrible damage that I did to my own nails trying...and failing miserably, to do my nail tips by myself. I don't normally write reviews, but they do such fantastic work there, I wanted to share....however, I don't want it to get so popular that I can't get an appointment there either! LOL!

I have been a regular customer of this salon for at least two years, getting Gel-X or builder-gel…read morefull sets every four to six weeks. Unfortunately, over the past year, I have been consistently disappointed with the quality and customer service. On four or five separate occasions, one of my nails fell off within two weeks, requiring me to take additional time out of my day to return for repairs. After the change in ownership, I began booking with Emily, whom I understand to be the new owner. At my last appointment, Emily gave me a medium-length Gel-X set with French tips. Within only three days, the white polish was noticeably chipping from the tip of every nail. When I returned, Emily showed no sympathy for the inconvenience and made me feel as though I was imposing by asking her to correct the problem. She repeatedly suggested that I must have been "using my nails too much." Gel polish should not chip that badly after only three days. I directly asked Emily whether she had used regular white polish instead of gel because that was exactly how it appeared. She said no and insisted that she had used gel polish. I do not believe she was honest with me, particularly because after she touched up the white polish on the tips, it did not chip again. I asked her to redo the nails and make them slightly shorter, but she said I would be charged for that and would not redo them complimentary. The only correction she provided was a slight touch-up to the ends of my nails. There was no discount or other gesture for the repeated inconvenience. I left feeling that my concern was blamed on me rather than honestly and professionally addressed. After being a loyal customer for years, this experience was disappointing enough that I will not be returning.

Have been going to #1 nails for many years. Simply the best…read moreservice! Friendly, very professional, and a clean Pleasant shop. Could not ask for bette

Been here twice now and I think they've gained a client for life. Jason does the best gelx mani…read more Had a nail issue and was offered a courtesy fix so that's a plus. They are reasonably priced and not expensive at all. If you haven't been here, it's worth trying. It's a tiny salon but it's nice because it's not loud at all. I will definitely be back.

May did my pedicure and she was great! She paid attention to great details and her job was…read moreimpeccable. I randomly walked into this place and glad I did!

They seated me pretty quick. The lady who did my toes did a good job. The lady who painted my nails…read moredid an absolutely terrible job lol I wouldn't have bothered leaving a bad review but the same lady who did my nails also gave me unsolicited advice and said i should wear longer shorts to cover up the birthmark on my leg? So make my fingers look crusty and tell me to hide my body all in the same sitting? No thank you. Would not recommend.

LOVE coming here! Holly is the best with my acrylics! Never have had someone who is so detailed and…read moregives me EXACTLY what I want. Also located at such a gorgeous spot, right by Gina's pizza in Laguna, overlooking the ocean! If you want good service and a good atmosphere, come to Alfa. And the prices are unbeatable!

Best hidden gem in Laguna Beach. Time to get your holiday…read moreon Go see Holly, you won't be disappointed.

This review is not for the haircut (I go to Alicia and she always does a great job) but for the…read morebooking process. I made an appointment a 6:00 PM appointment for yesterday, to see Alicia before she leaves on a trip. I went through the website, chose my time, selected my stylist, doubled checked everything, and hit confirm/send/whatever button finalizes the transaction. An email confirming this arrived soon after. I put it in my calendar. All done, right? Apparently not. After driving 30 min to get here I was informed I did not have an appointment. I explained exactly what I did and was then gobsmacked to hear that after I book an appointment online the email I got has a code in it that I then need to enter online in order to REALLY confirm the time slot. Then, after that's done you apparently get 2 more confirmations before your appointment. You'd think this is scheduling surgery or something. This has got to be the most inane, idiotic approach to scheduling I have ever seen. Everywhere else on the planet, when you hit CONFIRM, that's that. You're in. Why am I, the customer, who made an appointment, being asked to do so much work just to keep it? But what if I don't show up, you're asking? H&N has my CC on file, so if the policy is you get charged if you don't show up, and I've acknowledged that somewhere on their site or by simply booking the appt, then that's on ME. Luckily, Alicia was able to get me in after first agreeing the stay late, but then her last appt canceled so I got in sooner. But if I had driven all that way just to be told my appt I definitely booked wasn't going to happen for a WEEK... this review would've had a harsher tone. I'm not jumping through a series of hoops to keep an appt I made and if that's going to be the policy here in perpetuity then I'll spend my money elsewhere.

I've been a member here since February 2023 [and with H&N since 2022] and was locked in at $80/mo…read moreand told I was "grandfathered in". That's why I stayed with them even when other locations had lower rates or the same rate. It had worked for me... until this week. I checked my bank statement yesterday and saw a $96 charge. That's a 20% hike with zero warning - no email, no text, & nothing in the app. I searched every folder in my archived inbox (I keep everything) and found nothing from this location. When I texted the shop, they said "We emailed you in May." If they did, it never got to me. I haven't even been able to get a service here since Dec 16th 2024 because appointments are impossible to find due to my schedule. I've been driving to other H&N locations just to use the membership I'm paying for. The good: - Most barbers are pretty solid, though results can be hit-or-miss with a couple - The owner's wife does fantastic job with facial waxing - The owner himself seemed friendly (on the couple of times I've met him) The bad: - Surprise price hike for longtime members. - No verifiable notice or prior explanation. - Limited appointment availability at my "home" location. I asked them to cancel my membership on the spot - paying nearly a hundred bucks a month for something I can rarely book there (and with no heads-up on price changes) isn't worth it. Other H&N locations that I go to have membership fees (for new members of $80-$88 a month like at Valencia or Echo Park. It's too bad they couldn't have done these price hikes with more finesse and not just hiking me up to new-members rate

WOW!!! It's been a long time since I've gotten my nails done & literally been SO happy with them!!!…read moreDonna is AMAZING & genuinely wants to give you exactly what you want. I told her I was debating on going back to acrylics because the last couple times I got Gel X at other salons the nails looked like they were set unevenly as in lifting upward from the base of the nail to the tipbasically like a cat's claw, but curving up instead of down. She assured me they should not & would not look like that. While she was doing my nails I noticed her do at least 5 extra things I've never had another technician do for Gel X. On top of that she takes the time to match up the length of each nail on both hands & shapes them to your perfection. I mean with how expensive it is to get your nails done these days I can't express enough how much I appreciated the fact that Donna doesn't just do the bare minimum, but goes above & beyond!!! THANK YOU DONNA!!! , Your newest regular customer Ps- This is to all nail salon customers in general because I've seen far too many entitled ppl just walk in & expect the royal treatment, but if you're someone on a time crunch & need both your nails & toes done at the same time plzzz make an appt & communicate that!!!

It had been almost 8-9 years since I walked in to Nail Solutions. I used to live down the street…read moreand this was my nail salon for years. After I moved I ended up finding something a little closer. Well, I'm back in the area and I popped in and Donna literally recognized me by name on the spot. She is SO amazing I just love her and all the ladies in this salon. They are so wonderful. Here are a few pics of my nails. I was obsessed with them! I got SO MANY compliments I can't wait to go back. Thank you ladies! You're simply the best! So glad to be back!

I made an appointment for a gel manicure and after talking to my nail tech, Jenny, we decided to do…read moregel x and a cute design. She was very helpful helping me choose what to do after I showed her a couple pictures of things I liked. She did a wonderful job and I love my nails! Everyone there was super friendly and it was such an enjoyable experience. They also offer complimentary drinks when you arrive and to my surprise they had my favorite mini soda, cherry coke. So that was a great plus! I will definitely be going back.

Anyone else feel like resting your eyes as you "pamper" yourself. Trusting the nail tech knows what…read morethey're doin. They carry a 4+ rating etc .. only to get home and nails start popping off. Clearly I was confused man! But on this day I was by the beach in zen felt like continuing my peace.. ended up here (20mins from home) accidentally returned on a Sunday but there was a car show obvi very busy time to come. Came the next day letting them know my struggle if I could please get my nails fixed. They asked me to come back when the manager was there, I waited outside. Came back and she said it was too busy (almost empty) but it's ok can I just take my money and go somewhere else. She refused (just crazy I waited for this.. thinking they would have better customer service honestly that's why I waited. Instead she didn't take any responsibility, cared-less about making me wait.. wanted me to wait some more and refused to give me a refund) I was saddened by the lack of empathy when I called this lady 'humble' only days before. Forced to take half (not including my tip) it felt like pity money. But I have pity for the ones who don't care about customer satisfaction. What is the point of your shop if you only see people as money and not happiness, that is why they get their nails did anyway. It's a luxury. Had to go to the nail salon up the street BELLA and they left my nails 100x better. It's already been over 8 hrs. Can't say that about this sloppy shop. Oh yeah it was the 'manager' Tracy, don't let her near your nailsss. Girl has NO idea SHE LOLOLOVEEE TO ARGUE If I could give it a zero I def would. Product & customer service FOR SURE 99 cent store. I had a nail break as I opened the door can't make this up "Ultimately out of eMpAtHy and GoOd gEsTuRe we gave u 50% refund" AS YOU SHOULD HELLOOO As a manager it's quite embarrassing you shouldn't touch nailsss and stop wasting people's time. You are lucky to have a business and if you woulda fixed it in that moment or gave me a FULL refund you'd have a better comment. Not sure why you chose to sabotage your own reputation. GIRL THINK AGAIN