This review is long overdue! This was my second visit to ECO Organic Nail Boutique, and once again…read moreI left completely satisfied. Kim is absolutely incredible. You can clearly see her passion for her work -- her attention to detail is unmatched, and she takes so much pride in ensuring everything is perfect. Every time I visit, I am always very pleased and happy with her work. She consistently checks to ensure I'm satisfied at every step, which truly shows how much she cares about her clients. Ray did my pedicure and was just as fantastic -- incredibly friendly, patient, and attentive. Ray also takes the time to make sure you're comfortable and happy throughout the entire service. Both Kim and Ray made the experience feel relaxing and welcoming. Another thing worth mentioning is how clean and well-maintained the salon is. Everything feels fresh, sanitary, and organized, which really enhances the overall comfort and experience. What really impressed me is how long-lasting their work is. My first visit was right before the holidays, and because I was so busy, I couldn't return in the usual 2-3 weeks. My nails and pedicure still looked amazing even after a full month! This place is truly a hidden gem. Parking is also never an issue -- there's a large parking lot, which is always a plus. I highly, highly recommend ECO Organic Nail Boutique. Kim and Ray are WONDERFUL If you're looking for quality, cleanliness, care, and talented technicians who genuinely love what they do, this is the place to go.

I formerly was very impressed but I went back and had a not good experience. They took 4 hours to…read moredo my nails (gel tips), the shape was bad, and it looked like the tech had never done a french manicure before. All the white lines were uneven, shaky, and didn't extend to the sides. The hard gel was thick, bumpy, and even had bubbles. Price was $180 pre-tip or tax to get the most basic gel pedi without frills (very good 5/5) and the super disappointing gel tip French manicure (2/5). I wish the tech had asked someone for help. However, atmosphere is nice and people are friendly.

I had the absolute best experience with Lynn for my Christmas holiday nails! She is so sweet,…read morethoughtful, and genuinely such a lovely person to talk to. She made the whole appointment feel cozy and comfortable, and I felt so taken care of the entire time. My Gel-X nails came out absolutely perfect, and the design is even cuter than I imagined. I had a design inspired photo and Lynn made great recommendations and changes. You can really tell how much care and detail she puts into her work. I highly, highly recommend Lynn and I will definitely be coming back again! Katie did my massage pedicure, and she was incredible. She was so gentle and caring, took her time painting my toenails beautifully, and the massage was incredibly relaxing. I felt so pampered and well taken care of from start to finish.

I just moved in nearby and have gone to Paradise Nails twice now, and I love it! The zen-like…read moreambiance promotes relaxation and the entire experience is filled with little touches that pamper the customer. I had great experiences with Kelly doing my gel mani and Linda doing my gel pedicure. I'm so excited to have found this wonderful nail salon! Thank you.

I've been going to May for my nails and I swear I'll never go to anyone else. She's gentle, gives…read moreme exactly what I want(always exceeding my expectations) and my nails last for weeks without any chipping or lifting. I always leave happy and obsessed with my nails! Couldn't recommend May enough !!

I spent $150 on a gel mani/pedi and while my pedicure turned out okay, my manicure was extremely…read moreoverpriced for what I got. May was very difficult to work with. I showed her a photo (which I will provide) of my inspiration. She said that she could not do multiple colors like my photo showed, but she could do the French tip the way that it was in the photo. So I compromised and said OK. When I first sat down, I did not notice if May pulled anything out of the sanitary bags that are typically used in nail salons for all of the tools. She began filing my nails with a dirty used nail file. I asked her several times if she could use one that was sanitized. She was acting like she couldn't understand me or that she didn't hear me, but I've gone to her before and I know that she had absolutely no issues with communication prior. She kept ignoring my request until the manager walked over and told her to get a new nail file because he overheard me. Even after the manager asked her to use a new nail file, she finished filing the rest of my hand and THEN she grabbed a new nail file. What is with the attitude? And why are we not using sanitary tools for every single customer? After asking her to replace the dirty nail file, I endured major attitude from her going forward. Almost anytime I spoke to her after this, she would ignore me and stay silent. I asked her if she could bring the French tip all the way up around the sides (like demonstrated in the photo) and she said "this is the best that I can do." Totally dismissive and not what we discussed prior to the appt. You can't just draw a line a little bit higher...? She also told me that she would make sure that my natural whites were not showing beneath the French tip, but as you can see in the photo... she did not do that. It was very obvious that she was in a hurry. She was not interested in really taking the time to make sure that she was listening to what I was asking- which wasn't a lot. On top of this, I scheduled and confirmed an appointment for a manicure and pedicure. My pedicurist did not show up until my manicure was almost over. Why even bother to make an appt here? I scheduled both at once so that I could get them done at the same time. This is why people don't like to go to nail salons. It's important to respect people's time, especially when they are a customer. If my pedicurist was going to be an hour late, I should have been given the courtesy to know that. Will not be returning.

This nail spa is one of the best in Newport Coast. The service is amazing, and they always do a…read morebeautiful job. If you're looking for the perfect nails and want a place you can truly trust, this is it. The atmosphere is relaxing, and the staff is professional and attentive. I highly recommend coming here to get your nails done and enjoy a great, relaxing experience.

Wonderful customer service. Liked my manicure…read more Great attitude and service. Will definitely come back.

Have been going to #1 nails for many years. Simply the best…read moreservice! Friendly, very professional, and a clean Pleasant shop. Could not ask for bette

Been trying out new nail salons and I think I found the one! Julie did a perfect royal blue…read morepedicure on me. The salon is cute and clean and conveniently located -- very friendly and organized. The vibe in there was great you could tell it was full of regulars which is always a good sign. I will be returning soon, hoping to get a hard gel fill!

May did my pedicure and she was great! She paid attention to great details and her job was…read moreimpeccable. I randomly walked into this place and glad I did!

They seated me pretty quick. The lady who did my toes did a good job. The lady who painted my nails…read moredid an absolutely terrible job lol I wouldn't have bothered leaving a bad review but the same lady who did my nails also gave me unsolicited advice and said i should wear longer shorts to cover up the birthmark on my leg? So make my fingers look crusty and tell me to hide my body all in the same sitting? No thank you. Would not recommend.

Best hidden gem in Laguna Beach. Time to get your holiday…read moreon Go see Holly, you won't be disappointed.

Small but mighty! Don't let the size of the salon fool you, this was the best pedicure I have had…read morein my life. She took extra time making sure my acrylics where perfect to. If I wasn't on vacation this would be my new salon. My nails have never looked so good!

This review is not for the haircut (I go to Alicia and she always does a great job) but for the…read morebooking process. I made an appointment a 6:00 PM appointment for yesterday, to see Alicia before she leaves on a trip. I went through the website, chose my time, selected my stylist, doubled checked everything, and hit confirm/send/whatever button finalizes the transaction. An email confirming this arrived soon after. I put it in my calendar. All done, right? Apparently not. After driving 30 min to get here I was informed I did not have an appointment. I explained exactly what I did and was then gobsmacked to hear that after I book an appointment online the email I got has a code in it that I then need to enter online in order to REALLY confirm the time slot. Then, after that's done you apparently get 2 more confirmations before your appointment. You'd think this is scheduling surgery or something. This has got to be the most inane, idiotic approach to scheduling I have ever seen. Everywhere else on the planet, when you hit CONFIRM, that's that. You're in. Why am I, the customer, who made an appointment, being asked to do so much work just to keep it? But what if I don't show up, you're asking? H&N has my CC on file, so if the policy is you get charged if you don't show up, and I've acknowledged that somewhere on their site or by simply booking the appt, then that's on ME. Luckily, Alicia was able to get me in after first agreeing the stay late, but then her last appt canceled so I got in sooner. But if I had driven all that way just to be told my appt I definitely booked wasn't going to happen for a WEEK... this review would've had a harsher tone. I'm not jumping through a series of hoops to keep an appt I made and if that's going to be the policy here in perpetuity then I'll spend my money elsewhere.

I've been a member here since February 2023 [and with H&N since 2022] and was locked in at $80/mo…read moreand told I was "grandfathered in". That's why I stayed with them even when other locations had lower rates or the same rate. It had worked for me... until this week. I checked my bank statement yesterday and saw a $96 charge. That's a 20% hike with zero warning - no email, no text, & nothing in the app. I searched every folder in my archived inbox (I keep everything) and found nothing from this location. When I texted the shop, they said "We emailed you in May." If they did, it never got to me. I haven't even been able to get a service here since Dec 16th 2024 because appointments are impossible to find due to my schedule. I've been driving to other H&N locations just to use the membership I'm paying for. The good: - Most barbers are pretty solid, though results can be hit-or-miss with a couple - The owner's wife does fantastic job with facial waxing - The owner himself seemed friendly (on the couple of times I've met him) The bad: - Surprise price hike for longtime members. - No verifiable notice or prior explanation. - Limited appointment availability at my "home" location. I asked them to cancel my membership on the spot - paying nearly a hundred bucks a month for something I can rarely book there (and with no heads-up on price changes) isn't worth it. Other H&N locations that I go to have membership fees (for new members of $80-$88 a month like at Valencia or Echo Park. It's too bad they couldn't have done these price hikes with more finesse and not just hiking me up to new-members rate

Donna is amazing, she always makes my nails look great! Vibe is very relaxing and friendlyread more

Nail solutions is amazing! With great customer service, a calm setting, great people, and overall a…read morerelaxing time! Donna did an amazing job on my nails!

I had the pleasure of getting my manicure done by Andy and my pedicure by Demi. They both did a…read moregreat job! I brought in an inspiration photo. Andy recommended gel x manicure because my nails were short. He absolutely nailed it (no pun intended)! The salon is really like the name - a lounge by the sea. It was very relaxing inside. Safe to say, I will be going back.

My favorite nails salon in town. Everyone is so friendly and welcoming. They all take their time to…read moremake sure your nails are done with quality and care. Andy is so amazing at everything he does. My nails have never looked better!