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    RH Austin | The Gallery at Domain Northside

    2.5 (41 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

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    Sudeshna B.

    The store is gorgeous, lots of options to choose from. But if you are thinking of getting some color pops for your home this is not the place. Everything from furniture to home decor is in muted color. We got the membership and had and appointment with their designer. El was very courteous and listened to our needs. The outdoors furniture heights are very low. So we had to skip those for our home.

    Glorious outside
    Xia B.

    Full disclosure, I cannot attest to the customer service, as I only visited on my lunch break to explore the wonderful interiors. This feels like a wonderful elegant timeless furniture emporium and I was transported to another era... in a villa somewhere. All of the representatives walking around were very kind, allowing me to soak in the ambience without giving me that creepy "you're going to steal because you're black" vibe. I think I'll buy my finishing touches from here- think knobs and fixtures.

    Alison M.

    This store is awesome! I've never seen a Restoration Hardware so big! It's a stand-alone building with 4 levels and practically everything RH offers inside for you to see. Many many styled rooms and various things. It's gorgeous! If you are a fan of the RH aesthetic, and you find yourself in Austin, Texas, this is a place you're going to need to make your way to because it's gorgeous. The wall of mirrors as I called it reminded me of a modern Versailles and is gorgeous on a sunny afternoon with light streaming in while you go up the main stairs between each of the four levels amongst ornate mirrors and glass chandeliers hung at varying heights to catch the light. The top floor (number 4) is an outdoor patio area with water features where you can see the setup for an outdoor patio space in many different looks and designs. A really nice touch! I've never seen RH patio furniture in person so it was a cool thing to see. A few individuals greeted my friend and I to see if we needed help but we had honestly come to browse for ideas and sit on the furniture - I'm from out of town so she wanted me to see the large size of the store and most of the patio furniture on the top level.

    Stan E.

    This place is huge! They didn't have the curtains I was looking for - kind of sad that when a place is 65,000 square feet and doesn't stock some of their items. Only a few items had price tags. I know most of their shit is not cheap, but don't make me feel like a D bag asking how much something is.

    New RH sofa. Cracks in the leather were described as distressed look.
    Isabella T.

    High end show room but low quality furniture. We ordered a leather sofa and a leather chair in October. The sales person was very nice. We were told this is a custom order that takes about 8 weeks to deliver. Unfortunately, our furniture arrived damaged. RH was very apologetic and said they would fix it. Until the replacement came, they left us the first damaged couch and chair. Again, it took 8 weeks. When the replacement arrived it looked like out of a Goodwill store and made the first damaged sofa and chair almost look good. Even the delivery guys commented on the damage and said they have always problems with these sofas and chairs. We refused this delivery and contacted RH. This time they were not so accommodating and gave me the run around and told me it couldn't be so bad as I described. I got in my car, went to RH and showed them the pictures I took of the furniture I refused. The sales person and managers were shocked about the condition and promised to fix it. It would only take 8 weeks, maybe a little longer because this time they wanted to inspect it before they delivered it to my house. Needless to say, the third sofa and chair did not run through an inspection. They arrived damaged again and looked as bad as the second delivery with cracked leather with the filling showing underneath and small rips and tears. When I called in again, I was told that I seem to not understand what a distressed leather looks like and that I clearly don't want a distressed look. They said I should look into choosing another leather. She completely ignored the fact that the leather was ripped and completely missing on one side of a corner of the chair. These damages were suddenly called "a distressed look" and I was obviously a little too picky and had unrealistic expectations of how a $6,500.00 sofa and chair should look like. Since we didn't seem to speak the same language and I didn't see the damages as "a charming distressed look", I asked for a return for a full refund. The (first) sofa and chair were picked up, no refund. I called multiple times and was always promised to get a call back that never came. When I finally talked to someone, I was told that the refund would be processed not when they pick up the furniture at my house, but when it arrives back in their distribution center in Ohio. I am in TX. At this point they clearly didn't wanted to be bothered with me anymore. I had to do multiple phone calls and threaten to involve the Better Business Bureau if I didn't receive a refund right away. They had the furniture back in their possession and they owed me money. After days on the phone and endless "I'll see what I can do" and "It's out of my hands" conversations, they refunded everything but the leather cleaner. After even more phone calls I might get this refunded as well, who knows. If you are into shopping for furniture, make sure to ask where the furniture comes from. Overseas translates to China. That's right the high end leather Cambridge collection is manufactured in China. Also ask for their warranties. RH doesn't give you a warranty, they will tell you they make it right. Good luck with that.

    It's so tiny? $288 on sale and then $200 for shipping? That's insane!!!

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    7 years ago

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    Ask the Community - RH Austin | The Gallery at Domain Northside

    Review Highlights - RH Austin | The Gallery at Domain Northside

    When coming back from lunch we noticed RH Austin | The Gallery at the Domain Northside aka known as Restoration Hardware (RH).

    Mentioned in 4 reviews

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    RH Austin | The Gallery at Domain Northside - furniture - Updated May 2026

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