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    Richard Jackson

    5.0 (1 review)

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    14 years ago

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    Rocklin Smiles

    Rocklin Smiles

    4.8(49 reviews)
    1.4 mi

    I'm constantly feeling compelled to leave a review of Rocklin Smiles because of the high level of…read moreservice I receive every time. I've said in a previous review that it's the little things that matter to me in any service business and Rocklin Smiles seems to pride themselves on those little things. My recent visit was once again seamless and easy. This time I want to highlight the receptionist's awareness. I'm not sure of her name but she seems to take pride in knowing my name which I'm sure is common practice for her and all the patient's. I was greeted by name as soon as I walked in. Now, I know they're expecting their patients at certain times but being kindly greeted by name is not something I've experienced at other dentists. After waiting about 5 minutes while scrolling through my phone the receptionist updated me that I'd be seen soon. The awareness to keep me informed before I even had the chance to even realize I had been waiting longer than normal is the "little things" I mentioned earlier. I know most people can think of countless times waiting in a lobby after being checked in and left to wonder "how much longer am I gonna be waitin?" Something simple as recognizing you have someone waiting and simply updating them seems trivial but I know from experience it takes some caring to be aware of that. And that caring attitude is not too common these days. The dental assistant that I've been assigned my last two visits is also just as hospitable and aware. The kindness and clear communication during intervention is comforting. 20/10 highly recommend.

    I've now had a cleaning (after not visiting a dentist for several years), several fillings redone,…read moreand a crown replaced. I can confidently say that Dr Sugimoto, Josie, Elizabeth, and all the other staff here have been wonderful - wish I got everyone's name to give them credit! I've never had a dentist who was so organized and detailed. Dr Sugimoto got me through the fillings and the crowns with zero pain. She gave me a referral for a root canal to a great endodontist and everything went smoothly (as smooth as it can be for a root canal). Josie had the wonderful job of cleaning my teeth after several years of not going to a dentist. She was incredibly thorough yet gentle with my teeth. I was thinking she was going to be scraping hard and what not, but no. She took her time and did an excellent job. Elizabeth and the other assistants are also wonderful, competent, and patient. My wife and I are very happy we found Rocklin Smiles.

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    Rocklin Smiles
    Rocklin Smiles
    Rocklin Smiles

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    Matthew R. Comfort, DDS, MAGD, FICD, AACDmip - Our new team photo

    Matthew R. Comfort, DDS, MAGD, FICD, AACDmip

    4.6(50 reviews)
    0.8 mi

    We went to Dr. Matt for years. I was in an auto accident and lost a tooth. Over 18 months my mouth…read morewas prepared for an implant, bone needed to be built up. No issues with that. The party hitting me was paying 100% for everything. Dr. Matt put in an implant that has a hole so you can see the silver post. Worst of all, every little seed gets stuck in there. I've been dealing with this for years. I realize now I'm going to have to deal with it for the rest of my life. He told me he didn't realize I wanted a different implant that wouldn't show the post. Really?!?!? Horrible.

    We began well, until Dr. Comfort decided to repair my two front teeth veneers that had pulled away…read morea bit from the gumline. I then had two "wads" of material not even the color or close to my teeth color. When he had finished I said they did not feel smooth. He begrudgingly took out a new set of sterile tools and tried to address the issue, but did not/could not. I know that a lot of time has passed since this occurred, but because of a residential move and my husband's new cancer diagnosis, I have not had the time to address the poor workmanship or attitude of Dr. Comfort. One of his nurses made the comment, "Is he being a curmudgeon again today? " which did not make me feel good or assured. I do not think a patient should tap dance around a grumpy medical provider whose attitude varies each day. Since that time there is some staining, but one can see the "repair" was unsuccessful.

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    Matthew R. Comfort, DDS, MAGD, FICD, AACDmip - Dr. Matt

    Dr. Matt

    Matthew R. Comfort, DDS, MAGD, FICD, AACDmip
    Matthew R. Comfort, DDS, MAGD, FICD, AACDmip

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    Richard Jackson - oralsurgeons - Updated September 2026

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