First visit, but SO MUCH BETTER than prior vet. All staff great, Dr. Smolen's bedside manner AND…read moretime given were the best! Our senior dog was having 10-second episodes (two or three a day for two days) of SIGNIFICANT pain Regular vet. center , used for years didn't have avail appointment for weeks (often the case), but said we could come in for urgent care visit (starting at $250). A Dr. is avail for urgent/emergencies, but nothing else despite being long-time customers. Winnetka Animal Clinic had next day appts, did blood work, labs & gave prescription for only a bit more than the urgent care minimum of previous vet.

My dog has been a patient of Winnetka Animal Clinic since he was a puppy. We have been impressed…read morewith the level of care and also care options afforded to us - never upselling us but also never compromising care for our dog. We recently brought our dog (6 year old lab mix) in for a dental cleaning and were so impressed with the job they did. It looks like he has a whole new set of teeth! It's a family business and everyone is so personable and kind. Glad we found this gem of a vet office.

Dr. Kirzenbaum and staff are amazing. They all care for animals and never suggest services if…read moreunnecessary.

I rarely leave negative reviews, but after being a loyal customer for years, I feel compelled to…read moreshare my experience in the hope that it helps other pet owners. I have been bringing my dog to this clinic since he was about 2 months old, and unfortunately, the quality of service has declined significantly over the years. On July 9, I brought my dog in for allergy treatment. I spent over $365 on the visit, including allergy injections, yet his condition showed little to no improvement. At checkout, I was told to bring him back for a follow-up within 14 days. My invoice clearly showed the follow-up exam fee as $0. However, when I called to schedule the follow-up, I was told I would have to pay $65. When I questioned why the invoice listed the fee as $0, no one could provide a reasonable explanation. It felt like the clinic was making up policies as they went along. Another frustrating issue was the inconsistency in how appointments are handled. During my last visit, I was suddenly told that my dog would be taken to the back and examined there instead of in the exam room with me present. I explained that this had never been their normal process during the many years I've been coming here. I even showed photos from previous visits where the veterinarian examined my dog in the exam room. I had to argue my case because they initially wanted to charge me for a doctor examination while only having a technician take my dog to the back, allegedly because they were running behind schedule. The lack of consistency, poor communication, and unexpected charges have completely eroded my trust in this clinic. As pet owners, we rely on honesty, transparency, and compassionate care. Unfortunately, I no longer feel confident that this clinic provides those things. After many years as a customer, I will be taking my dog elsewhere. I hope the clinic takes these concerns seriously because pets deserve better, and so do the families who trust them with their care.

Wish I didn't have to write this but we had to put our sweet Mochi to sleep today. We had 14.5…read moreyears and loved every moment with her. Sadly she had various issues and it was time. We did not go to our regular vet but wanted some place closer and this was near our house. The folks there were very kind and understanding, and we loved Dr. Huang. My wife and I had agreed that we wish this place had been our regular veterinarian. If we had only known about this place sooner and how caring they are, this would have been our regular vet!

After going to a different vet for years, we made an appointment here since it is closer to our…read morehome. We were relieved by how well Dr. Ban and his staff treated us and our dog, Ollie. He was patient and thoroughly explained all questions we had. And his suggestions were in line with what we expect when doctors listen and consider the case in hand. The attending nurse, Victoria, was also very friendly and helpful. Going to a new vet hospital is anxiety inducing, but we're very happy to have found a great hospital near our home. Thank you Dr. Ban and staff!

We can't say enough good things about Nordhoff Veterinary Hospital and everyone who cared for our…read morecat over the past few years. A special thank you to Dr. Popescu and Dr. Cohen. They were both incredibly caring, knowledgeable, and patient. They always took the time to explain what was happening, walk us through our options, and answer all of our questions. We truly appreciated never feeling rushed or dismissed. The entire staff has been wonderful as well. The nurses have been so caring, and the front desk team has always been kind, helpful, and quick to respond whenever we reached out. Thank you to everyone at Nordhoff Veterinary Hospital for the care, compassion, and kindness you showed to our family. We will always appreciate it.

Went amazing they are so kind and resourceful! They took care of everything too good would…read morerecommend. Also shout out Celeste!

I bring my Frenchies here. They are always so helpful specially after hours as is always a…read morechallenge getting off work and still making it to the Vet. Price wise its fair nothing crazy and Frenchie have many health issues. Very thankful!

I can't thank the entire team enough for the incredible care they gave my dog. We arrived just 30…read moreminutes before closing, they took her in for emergency surgery with such kindness and a positive attitude. At no point did we feel like we were an inconvenience, even though the staff stayed nearly three hours after closing to care for her. The entire team did an amazing job explaining the surgery, recovery process, and home care instructions. They answered all of our questions thoroughly, and I never felt rushed. Their compassion, professionalism, and dedication gave us so much comfort during a very stressful situation. Thank you for going above and beyond to save my dog's life. We are incredibly grateful and highly recommend this veterinary to anyone looking for exceptional care.

On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.

After my vet retired I thought I would never find another one so wonderful. But, I did! Dr.Shahzad…read moreand his staff are amazing!! Gabby, his assistant, is not only helpful, but, just so so caring and patient! Explains exerything in such detail!! Having 2 senior cats in kidney failure and a crazy poodle, it's just wonderful knowing this team is there for my little zoo!! I am so thankful!!

Had an appointment to have my 17 year old cat put to sleep @ 4:30pm on 11/18…read moreUnfortunately my cat passed at home at 3:00 am, the morning of the appointment. After having to pay a $78 dollar deposit to secure the appointment, I ask, considering she had passed, what happens to the deposit? Never heard back from the office manager!! It's Tough enough losing a loved pet. During this time, lack of customer service/support is the last thing a family should have to deal with. Isn't living in this world today tough & stressful enough??

Our nearly 15-year-old Maltese, Lily, had become very difficult to manage. After a frustrating…read moreexperience with a previous vet, we were exhausted and running out of options. Lily was anxious, nippy, unkempt (the groomer didn't want anything to do with her), and dealing with infections from constant chewing. From the first visit, everything changed. Lily went calmly into their arms and nearly fell asleep on the exam table. Dr. Rosen is incredibly knowledgeable and gave us a clear, effective plan to address Lily's anxiety, hot spots, incontinence, and overall comfort. The office is clean, responsive, and easy to work with. They reply quickly, send prescription links, and even help with price comparisons. Most importantly, they gave us hope. As Lily improved, so did our entire household. Highly recommend. Photos: before and after.

10000% scam, did not treat pets, have other vet bills to prove it…read more NEVER SHOWS UP AFTER HIGH PRICE EXAM WHEN THEY PROMISE TO DO SO! To get you in, they will promise fast response times when you need vet service which is not true. We paid $700+ for an exam for 2 dogs, and was promised if we need anything we are a few miles away from HQ and they can stop by or send a tech if we have a time sensitive concern. This is a lie, it has been 2 years since my exam and I contact them a number of times to which they were never available. I request my exam fee back since the exam is so they can come see you if you need them quickly... They never had availability or responded in a timely manner. Based on these reviews, they do not fix their mistakes, they gaslight you and then threaten legal on you. I am going to the news and know there are others out there bases on their reviews. Please contact this number if you have also been hurt by Shilo Vet and they are unwilling to provide a satisfactory resolution. +18185272931 ( I am happy to share my text messages with ANYONE who is interested to see how this business does business and takes your money and lies and smiles while doing it Please leave a message in regards to your unfair treatment. We are in the process of filling a consumer affairs report, BBB, California Veterinary Medical Board (CVMB) and possibly class action if there are enough people with the same treatment. They 10000% scammed me out of my exam, and on top of this I know they didn't do a good job and went to another vet who cures my pets in one visit.

Dr. Polkowski at Comfortable Pets is The Best…read more She visited my senior puppy dog Boom Boom at my house & was so sweet to him. She spent over two hours with us. She examined him & performed various treatments (acupuncture, massage, Assisi loop, etc), but mostly she spent time educating me on how I could care for him better & understand what might be causing him discomfort. I've worked at an animal hospital for over 20 years & am super fortunate to have access to great veterinary care. My dog has a primary veterinarian & I work at an emergency vet facility but Dr. Polkowski was able to offer treatments & knowledge that I wasn't even aware of. She showed me things that I could do at home regularly to help Boom Boom feel better. I adopted Boom Boom from the animal shelter. He came with arthritis & soreness. Fortunately between Dr. Polkowski and Boom Boom's general doctor (at VCA McClave in Reseda), I feel I am better equipped to improve his quality of life.

Best, most caring vet ever. I started fostering and then adopting a husky/pointer mix who my…read moreboyfriend and I named Snoop. She's about a year old and was a mess at first. The foster group (HIT Living Foundation - wonderful people) took her from a high-kill shelter after she was found wandering the streets covered in fleas and ticks and with a lame left leg/paw. She had a brachial plexus avulsion (tearing of the nerves) and wasn't moving the paw, leg or shoulder at all. Any vet will tell you that this is a very hard injury to treat and almost always results in amputation of that leg. Also, in general, Snoop was just not in good physical shape. I found Lori through a recommendation and asked her to come evaluate Snoop after I had been fostering her for about two weeks. I was nervous at first as Snoop is very people scared and only lets my boyfriend and I touch her. Lori, with her wonderful assistant/shaman, Hector (I am not a particularly mystical person but Hector has some super calming influence over animals - even my cat came right up to him and into his lap so I will call him shaman!) came to my home (all covid protocols in) and coaxed Snoop out of her shell and started treating her. Snoop has been getting acupuncture, laser, chiropractic adjustments and B12 shots all from Lori. Snoop looks forward to the visits and is always excited when they come. Also, Lori has trained me quite a bit and I do simple physical therapy exercises with Snoop throughout the week and give Snoop supplements. Honestly all easy stuff that takes about 20 minutes a day. Lori checks in in us regularly and we've now been working with her for about 6 weeks. And the results...Snoop is a different dog. She just started using her shoulder again and regaining some of the feeling in her leg although she still can't walk on it. But she is now full of energy and running around and navigating on three legs quite nicely. She's healthy and filled out and a puppy again. She also can pick up her leg more so she's not dragging the paw around all the time and I don't have to wrap in the house or backyard (only for walks or when we leave). Even if she doesn't regain full use of that leg/paw again, it's been totally worth it. Snoop won't need it amputated and the use of her shoulder is so great. She's also just so healthy and happy now. However, our fingers and crossed and we are still working on getting that paw working. Thanks Lori!

I've been taking my little pooch to Woodland Hills Pet Clinic for several months and this review is…read morelong overdue. I had an emergency last week with my Maltese and the office made immediate arrangements for me to take her in despite them having a full schedule. Dr. Linson is very knowledgeable and caring and I trust her implicitly. She is thorough and patient and takes the time to address all questions and concerns. You can tell she really cares for her patients. The office staff went out of their way to make sure she received the necessary care.

I absolutely love Dr. Linson. She's incredibly knowledgeable and generous with both her time and…read morewisdom. Her calm and kind presence delights my dog Psyche, who adores all the attention she receives. Even I feel much better after visiting Dr. Linson. Psyche hates having her paws touched and has to endure all her nail trimmings here, not to mention vaccinations and bloodwork... but still, she leaps from the car and heads straight for the door every time we visit, as excited as can be. It feels great knowing both you and your dog trust your vet completely.