I bring my Frenchies here. They are always so helpful specially after hours as is always a…read morechallenge getting off work and still making it to the Vet. Price wise its fair nothing crazy and Frenchie have many health issues. Very thankful!

I can't thank the entire team enough for the incredible care they gave my dog. We arrived just 30…read moreminutes before closing, they took her in for emergency surgery with such kindness and a positive attitude. At no point did we feel like we were an inconvenience, even though the staff stayed nearly three hours after closing to care for her. The entire team did an amazing job explaining the surgery, recovery process, and home care instructions. They answered all of our questions thoroughly, and I never felt rushed. Their compassion, professionalism, and dedication gave us so much comfort during a very stressful situation. Thank you for going above and beyond to save my dog's life. We are incredibly grateful and highly recommend this veterinary to anyone looking for exceptional care.

Im surprised the reviews aren't better because we have a fantastic experience today with our boy…read moreMuncie. We were seen 15min after our apt and Dr Pitts was kind and caring. Muncie had a laceration and his ear and we were taken care of within 2 hours of closing. Muncie had to be sedated to get stitches and all was done in a fast time, even with a busy waiting room. I highly recommend this vet and well be back for any other needs.

My cat Sam was 17 years old. She was given an injection two days ago for her eye issue, she had…read moreconstant eye discharge. After the injection, her breathing became labored. She could not eat or sleep. She suffered for two days, I brought her back as a walk in first thing Sat morning. The assistant checked her and said I needed to take her to an emergency facility. I almost gave in, but I asked why Dr Pitt can't see her? After all This happened after he gave Sam the injection. The assistant then said Dr Pitt can see Sam. Another helper came in to take her weight, I asked why? The weight was taken two days ago. The people work there don't bother to check the history, and it is a life or death matter! I could not bear to see Sam suffer more, so I refused more tests, X-rays. I request to let her go. But I want to be with her at the last minutes. Then another assistant comes in to take her away. They robbed me the last 10-15 minutes to be with her!!! I do not want her be terrified without me, but that's exactly what they did. They take her away!!! I am crying hard even now. When they bring her back,her tongue is hanging out, they have given her tranquilizer. Then doc comes in to give her the injection, she is gone in seconds. I am crying because they let her last 15 min on earth being so sick and fearful, without me holding her. I only know afterwards they take her to be catheterized, they put a needle in her forearm. They treat a dying pet with no mercy. I am heartbroken. Spent $1000 in two visits. My Sam is forever gone. Dr Pitt has a good reputation, I am not disputing that. but I am extremely angry about the way Sam was handled her last 15 min on earth.

I was surprised I hadn't written a review but here you go:…read more If you're looking for a vet who genuinely cares more about your pet than your wallet, this is the place. I've been bringing my 19-year-old pup here for the last 6 years, and I honestly can't imagine trusting anyone else. Having a senior dog comes with its fair share of challenges, but every time we walk through those doors, Dr. Oh gives me peace of mind. Somehow I always leave thinking, "Okay...my old man is going to be okay." My pup has struggled with seizures for the last three years, and instead of immediately pushing expensive treatments, Dr. Oh recommended natural supplements that have made a huge difference. We went from about two seizures a week to only every several months! Now that my sweet old guy is dealing with doggy dementia, Dr. Oh has continued to be amazing--recommending affordable supplements, giving practical tips to keep him safe at home, and helping me make the best decisions for his quality of life. One thing I appreciate the most? No nickel-and-diming. I never feel pressured into unnecessary tests or treatments. If something isn't needed, he'll tell you. That kind of honesty is hard to find these days, and it means everything when you're caring for a senior pet. The clinic is always clean, and the staff is kind, patient, and genuinely attentive. They make every visit as stress-free as possible. Located on Sherman Way & Van Nuys Blvd, inside the shopping center with Pablo's, Dunkin', and Otto Sushi, with a large parking lot so finding a space is easy. Thank you, Dr. Oh and the entire Van Nuys Pet Clinic team, for helping my old guy enjoy his golden years. You have cared for him like family, and I'll always be grateful.

I want to start by saying that I am not the type of person who normally leaves negative reviews,…read moreespecially after being a longtime customer, but my experience today was unacceptable. I have been bringing my pets to this doctor for years, and the only reason I stayed this long was because of him. He is excellent with animals, extremely knowledgeable, well educated, and I have always trusted his care and judgment. Unfortunately, the front office staff has consistently been a problem. Over the years, I have had multiple unpleasant experiences with the receptionists, but I continued coming back because I respected and trusted the doctor. Today was the final straw. The receptionist helping me today, ("Lex") , was extremely rude and unprofessional. There was a miscommunication regarding my bill, and instead of handling the situation calmly and respectfully, she became loud in front of other customers. After I spoke directly with the doctor, he waived the fee because it had not been clearly explained to me beforehand. Lex clearly did not like that decision and made her attitude very obvious. Another thing that bothered me was when I asked her to explain the medication instructions to me. Her first response was, "It's on the label," which I found very dismissive. She did eventually explain it to me, but I should not have had to feel like I was bothering someone simply for asking a question about medication for my pet. It is very disappointing that such a great doctor has a front office that repeatedly makes patients feel uncomfortable and unwelcome. I overlooked the reception staff for years because I valued the doctor so much, but after today, I will not be returning. The doctor deserves five stars for his knowledge and care, but unfortunately the repeated lack of professionalism from the reception staff has completely ruined my experience with this office.

I took my dog here for almost nine years, and never had a negative experience. Everyone was always…read moregood to me and more importantly, my dog. The prices were always fair-- almost cheap, honestly. Everyone we ever dealt with has been wonderful. They've tried to always accommodate my dog when we needed an unexpected last-minute appointment-- which was kind of a lot because she had a few health issues over the years. They were always so nice and loved on her even though she was a bit of a bad girl. When we had to put my dog down very unexpectedly, they tried very hard to save her. But also, they were honest about no heroics. I mean, they really could've gotten a lot of money out of me to save her, but Dr Moon was honest that it was time to let her go. Over the last nine years, they were all just so good and sweet to her. To be honest, even driving by there, I kind of want to cry even though it's been a few months. But I will always be appreciative to everyone there for being so good to my dog.

Dr. Moon & Dr. R'bidio are great. The entire staff is incredibly friendly, helpful, and incredible…read moregentle with my dog who has a lot of anxiety when entering the vet. Best vet in the valley, we drive in from the other side of the valley for them.

A bit of a wait to get seen by the vet, but it was totally worth it. Dr. Ta was kind and…read morereassuring. He answered all my questions and came up with a game plan that I felt comfortable with. Will definitely be bringing my other pets here.

I continue to visit VCA Adler for my pets needs and I feel it's a very caring and compassionate…read moreplace to bring my dogs. The front desk staff, especially Ben and Priscilla are always so kind, friendly, understanding, and very patient. Despite that my previous vet moved and changed locations it seems when a new one comes they are always just as kind and caring as the last. I met Dr. Luba yesterday for the first time for a checkup for my older dog who is starting to decline. I was nervous about opening the conversation about the what ifs and what looking ahead may entail. Dr. Luba was extremely compassionate and non-judgemental and made the conversation very easy. We made a good plan for what steps to take right now, and I feel safe in knowing that when the time does come to have the hardest conversation, that my dog will be in good hands.

My first time at this clinic and everyone here is really nice. The staff is very caring and I felt…read moregood throughout the whole visit with my pup. They weren't pushy and were informative - you could tell they have a passion for what they do I think I will keep taking my dog here for his regular visits!

Unprofessional and completely disrespectful of boundaries!…read more I had an incredibly frustrating experience with this clinic. They repeatedly called me all day while I was busy, showing zero consideration for my schedule. When I brought this up and explained that it wasn't okay, instead of apologizing or handling it professionally, the staff member flat out told me they didn't want me as a customer. It's mind-blowing how a business can treat potential clients with such arrogance and lack of basic courtesy. If you expect professional communication and respect for your time, look elsewhere.

I used to highly recommend this place, but unfortunately something has changed…read more I've been bringing my dog here for years and was always happy with the service. My most recent experience, however, was extremely disappointing. I was about 15 minutes late to my appointment and was told they wanted to cancel it because of the delay. The problem is that when the appointment was scheduled, I was never told that being 15 minutes late could result in cancellation. What makes this even more frustrating is that almost every time I've come here, I've personally had to wait 30-45 minutes past my scheduled appointment time. The bigger issue was the pricing. When I scheduled the appointment two weeks in advance, I was told that because my dog is now 10 years old, a veterinarian examination was required. I was quoted $75 for the exam, plus approximately $60-$70 for the vaccines and anal gland expression. We discussed the pricing over the phone, so I arrived expecting that approximate total. Instead, I was given a bill of approximately $230 for the exam, vaccines, and anal gland expression. In previous years, I had paid around $63 for the same routine services. When I questioned the significant price difference, I was given explanations about increased costs and expenses. I completely understand that prices can increase, but the customer should be informed of the actual price before the appointment, especially when I specifically called two weeks in advance to ask about the cost. What happened next was even more disappointing. I decided to move my dog to another veterinarian and asked for her medical records. Instead of simply helping me with the transfer, I was questioned and accused of potentially altering the records using AI. I was honestly shocked by that accusation. After being a loyal customer for years, this experience completely changed my opinion of the practice. I'm not upset that prices can increase. I'm upset about the lack of transparency, the inconsistent communication, and the way I was treated when I questioned the charges and requested my dog's records. I'm now looking for a new veterinarian where I can feel that transparency, honesty, and trust come before making a sale.

Thank goodness for Northridge Pet Hospital. We've been…read morecoming here since we moved to the valley in 2021. One of my Pomeranians was born with afew health issues and this has been the only veterinary clinic that he wags his tail to get in the car because he knows he is going to see Maya and his girlfriends (lol) In our house we have to spell the word "Vet" because he gets soooo excited to go We feel so very loved everytime we go in there and in an economy of rising prices...I've noticed that this lovely team of women always take the time to break down the cost, keep prices reasonable and explain everything we need to know about medications and treatments. They truly care about both my boys and all other pets! Thankyou NPH...you have us for life!

Had a very nice conversation with the medical director April. She is lovely knowledgeable kind…read morethoughtful and an overall good human. They/VCA are very lucky to have her at the helm. She had talked with me for a long time and gave some great insight with my mom's dog Sasha. An honest transparent compassion intuitive person. Thank you for continuously making my experience w VCA McClave an enjoyable one.

I have been enrolled in careclub with auto renew since at least 2018. Without any notifications on…read moretheir app, or an email they have gone ahead and canceled my membership! My dog has had severe allergies which lead to ear infections so Ive been going in regularly for check ups, tests, medications on repeat. And instead of informing me my careclub is no longer active FOR WHATEVER REASON, they have been charging me for each visit (that should be covered by careclub). Shady. Literally nonsense. Well, VCA you have lost a client that has been coming to you since 2005 with 4 pets.

On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.

We can't say enough good things about Nordhoff Veterinary Hospital and everyone who cared for our…read morecat over the past few years. A special thank you to Dr. Popescu and Dr. Cohen. They were both incredibly caring, knowledgeable, and patient. They always took the time to explain what was happening, walk us through our options, and answer all of our questions. We truly appreciated never feeling rushed or dismissed. The entire staff has been wonderful as well. The nurses have been so caring, and the front desk team has always been kind, helpful, and quick to respond whenever we reached out. Thank you to everyone at Nordhoff Veterinary Hospital for the care, compassion, and kindness you showed to our family. We will always appreciate it.

Went amazing they are so kind and resourceful! They took care of everything too good would…read morerecommend. Also shout out Celeste!