Very helpful and clean work. Front desk was very nice. The communication was good and no complaints

My wife and 2 daughters took their cars here for an oil change. I went to pick them up and was very disappointed in the amount charged. $149 for an oil change in a 2017 Nissan Rogue...$147 for an oil change in a 2019 Mazda CX-5...$254 oil change for 2020 Audi Q7. No "extras" (air filter, etc)...just oil changes...no excuse for these prices. read more

They will tell you anything to get that 45$ "looking at your car fee" and the. Tell you they can either fix you car for a ridiculous amount of money overcharged 100x or they can't do it and no one will do it for u read more

Yeah I brought my truck here one time for a simple oil change. After it was done and paid for I go to leave and I thought. I just watched this program about how some places r getting over on unsuspecting people. Now I didn't have that problem but I went ahead and checked to see nice new golden oil on my dip stick, there was none! They forget to put oil back in my truck! Thank God I checked it cause I'm sure that wouldn't be a fight. I expected better. read more

Payed these guys over $550.00 to put a $60 leveling kit (which is still not level) on my new truck. Way to much money for such a small job. Do your research before "keeping it local" people. read more

Richards Car Care - Auto Repair Near Me - Oklahoma City, Oklahoma

They are rip offs They charge you for anything and everything They need to be put out of business read more

Richards Car Care - The bill - Auto Repair Near Me - Oklahoma City, Oklahoma

Richard's will not do warranty work on Goodyear tires. Not a big deal, but the Goodyear website says they will. When I arrived and explained I was needing warranty work done on my tire they accepted it and said they'd call when it's done. When they called, I found out they do not do warranty work for goodyear because "goodyear takes 3-4 months to pay us" once again not a big deal but I would not have left my tire if they had simply told me before. They were aware it was a warranty job and wanted my $45 dollars. Purposely misled me to get $45.... When I asked them why they didn't explain to me before they said "no one would do it for you. It's not just us" Shady shady shady. read more

I took my ford explorer here for a routine oil change. After the fact i noticed that the oil pan cover under my car was hanging down to the ground and dragging which wasnt the first time they did NOT put it back on correctly. i went back and asked them to fix it and they told me "its fords fault" . Each time ive ever used them they go out of their way to try and up charge me on just about anything and everything . just like a pushy salesman . i went there for convenience but will not be returning . read more

I've taken my Odyssey to Richard's twice now, both times the service was excellent! My first visit was merely because of convenience to my office and I needed scheduled maintenance that is pretty much an all day job. The price was fair (I called several shops including dealership) and the work was done correctly. I got a complimentary ride to and from the office and everything went as expected. The second visit was for a mechanical issue with my old van making some seriously troubling noises and leaks. It's an old 2007 van with 200k+ miles so I fully expect things to go wear out in time. I explained to the serviceman that I know there are some issues but I will be getting a new vehicle in the next 4 months so I don't want to spend more than necessary. I was given a good explanation of what all should be fixed and what needed to be fixed today. It was all easy to understand and my bill was less than $500 which was exactly what I needed. He gave me some tips to prolong the life of the van (at least for me) and once again I got a ride to and from work. Very easy to do business and I trust that they have my best interest in mind. I found a service station that really works for me and my family! read more

Called and spoke with someone in office couldn't catch there name. Asked if they would be able to align my welding truck. Gave exact description and specific details on weight, width, and length. Was quoted $140 before taxes. Took off work and drove an hour burning up fuel that is already overpriced to get told once I get there it would be $260 because it was bigger than they expected. Not sure how they came to that conclusion after the exact detailed description I gave them on the phone. But whatever, thanks for trying to take advantage of me and costing me several hundred dollars in lost time and fuel. read more

My Ford Explorer needed work on the front left wheel as a result of an accident. They repaired it and had it back the next day. I give them 5 stars!!! read more

Started out with my Wife needing help!! Richards took amazing care of her with me being out of town! We have been using them ever since and have been exceptionally Pleased with all service. So pleased that I bought a new set of tires for my Z-71 Pick-up!! read more

I bought tires thru Goodyear and had them installed here as they are an authorized dealer! They do not handle warranty issues for your tires tho! I was loosing air in one tire and brought it in! Received a patch and air in all tires. $45 dollar charge! Most places charge $6-$10 for a patch! read more

From oil changes, brakes, tires, preventative maintenance, hail damage to the electronic gremlins that pop up, Richard's Car Care has taken care of me & my cars for years. Awesome family owned business that I highly recommend! read more

Took my minivan in because one of the lug nuts was cross threaded. Not only was the estimate they gave me totally off, it took three days for them to fix it. I had to keep calling to check on it. I will not go back. *UPDATE -- Had a flat on one of the tires I bought here and when I took it to a different repair place I was informed the tires Richards put on we're the wrong size. They were a smaller size than the original tires. I would rate no stars if possible. read more

They missed a key service that was due so I had to return the following week to complete my services. On top of that they changed my oil and within a week my low oil light came on. I got an apology after spending two Saturday mornings in a row there but that's it. read more

I wish there were negative stars! These people are crooks and liars. I called ahead to make an appointment to get a quote. I knew exactly what was wrong with my car and asked for a specific service. Chris at the desk said "Well we need to run a $120 diagnostic." I told him I was not interested I just needed a quote. He then told me he will take a look at it and call me before they do any work. He then calls me about 30 minutes before they close...7 hours later and says this is what I need...I said I just wanted the spark plugs changed and wanted a quote for that service. He told me that he has my quote ready and I can leave the car over night...I said I can't do that...I need the vehicle...He told me I could pick up the car once I paid for the Diagnostic--- I will not go back...their charges are way inflated...this Chris guy is a disgrace to humanity. I don't care about the money as much as I care about how they probably pull this crap on everyone...if I would have listened to this guy I would have spent well $1500 for spark plugs and two coils...luckily I know better... read more

Richards has been servicing my trucks for over two years on a regular basis. They've done major maintenance and scheduled services. They are very good at diagnosing and repairing. They stand by their work and I refer people to them regularly. There prices are a bit high, but I've found it worth the service after the fact. I even send my mother in law there. read more

My car with almost 200K miles feels like brand new! They do quality work and use good quality parts. Very friendly and they kept me updated and informed throughout the whole process. Looks like I'll be driving this car for a lot longer now. Maintaining my current vehicle is much cheaper than getting something new. Highly recommend. read more

I usually do not write reviews but usually read them in order to get an idea of a business and how they operate. I felt the need to share my recent trip to Richards Car Care and possibly help save someone else's time and money. I went in on Saturday 6/2/2019 for an A/C problem due to our vehicle blowing only hot air. We left the vehicle over the weekend to have it diagnosed and was contacted by the owner Brian Richards on Monday 6/3 to say that there was extensive damage and refrigerant leaking. The shop will need to replace multiple parts and do a lot of repairs. Having a mechanical background myself, the estimate of $2500 did not sit too well and I paid the diagnostic fee and left to get a second opinion from another shop close to Broadway Extension. After giving the second shop the original estimate and their mechanics verified that all parts DID NOT need to be replaced and was still operational. The second shop DID NOT charge me a diagnostic fee and said that they did not find any evidence that a dye was used in order to find any types of leaks. They recharged the system and I paid $153.00. The second shop said that if the leak returns in the future to just bring it back and they will look at it again for FREE and that replacing parts when they are still functional would be a waste of my money. I would like to say that I understand that every business is in it to make a profit but to write bogus estimates to pad your pocketbook is unethical and downright immoral to our community. Hope this helps anyone out there looking for an honest mechanic and save your hard earned dollars for something important like your family! read more

We've taken all of our cars and trucks there for years. We have 4. We keep going back because we feel they do quality work.

I took my 2005 Nissan Altima in because the air conditioner wasn't blowing cold. After they took a look at it, they told me my car needed $4600 worth of work. They tried to tell me that the air compressor was bad, both front struts were out, a tie rod was broken, my catalytic converter was bad and that I needed two new tires. I would have been more inclined to believe him if he hadn't made the comment that imports are great until they hit 100k miles and then they go downhill. My car had 105k on it at the time. I don't believe that comment for a second because I've had several friends and family members that owned different imports and their cars easily made it to 200k. Even if all of the work was legitimately needed, I wouldn't have let them perform the work because all of his parts were way overpriced. He was trying to charge $600 for two tires! I could go to Discount Tire and get two good tires for $240. No way would I pay $600 for only two tires! They may be fine for domestic cars since he clearly has a preference for them, but I don't recommend that you take an import to them. I ended up selling my car, but I really wish I had gotten a second opinion just to see how far these guys were off. read more

Provided my own fuel filters for my 17' Dodge Ram 6.7 Cummins. Which I was in previously to have the 10k mile service conducted and found out after I returned home that day the fuel filters had not been changed. So I provided the fuel filters today, asked to be worked in. All is well, got the bill and paid. On the way home called the Dodge dealership and asked what labor is alone if I provide the parts, $100 dollars less than Richards for the same job. So I immediately called Richards and asked if I was charged for the filters, because they are about $100 total. They look and answer "no". So Richards costs more than the dealership I have learned, Richards did not perform my 10k service as requested, only changed the oil and I was left to reschedule later for the complete service. Charging more per hour for the same job than a dealership is not going to work for me. I appreciate having to learn a hard lesson. read more